Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHoliday Inn Express Melbourne Little Collins by IHG, receives high praise for its central location in Melbourne's CBD, making it ideal for both business travelers and tourists. Proximity to Southern Cross Station, trams and the SkyBus, as well as key attractions like Marvel Stadium and Spencer Outlet, offers unparalleled convenience. Guests enjoy the ease of exploring the broader Melbourne area, aided by the nearby free tram service.
The breakfast service, included with the stay, is generally well-received for its value and variety, though some guests note the need for more vegan options and quicker replenishment of certain items. Despite occasional issues with food temperature and crowding, the friendliness and attentiveness of the staff ensure a positive experience overall.
However, the dining experience in the evening has mixed reviews. The limited in-room dining options (primarily pizzas and microwave meals) and the lack of a dedicated dinner restaurant have been points of contention. Thankfully, the hotel's proximity to a range of excellent nearby restaurants compensates for this shortfall.
Rooms are praised for their modern, clean and comfortable design with excellent use of space and cityscape views from higher floors. Despite some minor issues with room size and bathroom privacy, the overall comfort and amenities are appreciated. Housekeeping receives mixed feedback, but the cleanliness upon arrival is consistently praised.
The staff, especially those at the front desk and breakfast area, are consistently commended for their friendliness, professionalism and willingness to assist guests, making the stay more enjoyable.
The free Wi-Fi service is a valued amenity, generally providing good connectivity, though a few guests encounter inconsistency in performance. The gym, while small, is clean and well-maintained, offering sufficient equipment for a basic workout.
Parking at the hotel is secure but navigating the facilities can be challenging for some guests. However, the availability of EV charging stations, including a Tesla charger, adds a significant benefit for eco-conscious travelers.
Families find the hotel particularly accommodating with ample room space, family rooms and child-friendly breakfast options. The hotel's central location and supportive environment further enhance its appeal for those traveling with children.
In summary, Holiday Inn Express Melbourne Little Collins by IHG, stands out for its prime location, modern and clean rooms, friendly staff and satisfying breakfast offerings, making it a convenient and comfortable choice for visitors to Melbourne. Show more
Read review summaries for all categories
Categories
Hotel with Gym
Holiday Inn Express Melbourne Little Collins, an IHG Hotel, offers a fitness center.
Hotel with EV Charging Stations
This hotel provides three electric vehicle charging stations. The charging is available for guests at no additional cost.
4-Star Hotel
This hotel provides a convenient and comfortable stay in the heart of the city. It is known for its practical amenities and efficient service. The location is ideal for both business and leisure travelers.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Room Types
Standard Queen Room - Free BreakfastThe double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Standard Twin Room - Free BreakfastThe double room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room offers a safe deposit box, an electric kettle, a carpeted floor, heating, as well as a TV. The unit has 2 beds.
Standard King Room - High Floor/Free BreakfastThe double room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room offers a safe deposit box, an electric kettle, a carpeted floor, heating and a TV. The unit has 1 bed.
Standard Room with Free BreakfastThe double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Standard Queen Room with Two Queen Beds - Free BreakfastThe double room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a safe deposit box, an electric kettle, a carpeted floor, heating and a TV. The unit has 2 beds.
Standard Queen Room - Accessible with Free BreakfastThe double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a safe deposit box, an electric kettle, a carpeted floor, heating and a TV. The unit offers 1 bed.
Standard King Room - Free BreakfastThe double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room provides a TV, a safe deposit box, an electric kettle, a carpeted floor as well as city views. The unit offers 1 bed.
Guest Reviews
Location
Holiday Inn Express Melbourne Little Collins offers a superb location that consistently impresses visitors. Nestled in the heart of Melbourne's Central Business District (CBD), the hotel offers unparalleled access to public transportation, including the nearby Southern Cross Station, trams and SkyBus services to and from the airport. This makes it an ideal choice for both business travelers and tourists.
Guests appreciate the hotel's proximity to key attractions and amenities, such as Marvel Stadium, Spencer Outlet and a range of restaurants, malls and cafes. The convenience of being within walking distance to many city hotspots, including the Yarra River dining area and various cultural landmarks, adds to its appeal. The free tram service from Southern Cross Tram Station further enhances the ease of exploring the broader Melbourne area.
The hotel's central location is complemented by clean, modern rooms and supportive staff who enhance the overall guest experience. With its excellent access to transport, food, shopping and major city attractions, Holiday Inn Express Melbourne Little Collins truly offers a prime position for those looking to immerse themselves in the vibrant life of Melbourne.
Breakfast
The breakfast at Holiday Inn Express Melbourne Little Collins by IHG, generally receives positive feedback. Guests appreciate the inclusion of a hot breakfast with their stay, which many find convenient and a good value. A majority describe the breakfast as "good," "fantastic," "great," and "excellent," with a wide variety and plentiful options. Families especially noted that kids enjoyed the choices available.
However, some guests pointed out areas needing improvement. Several reviews mention limited vegan options, lack of variety and poor quality on certain items like scrambled eggs and bacon. The breakfast can become monotonous for those staying multiple days and specific items often run low or are not replenished quickly enough. Even so, the friendly and attentive staff help maintain a positive experience overall.
The breakfast setting is often described as well-organized, although it can get crowded and busy, particularly around 9:30 AM. Issues such as food items being cold or lukewarm and the slow service at times, were noted but did not dominate the overall positive sentiment from most guests.
In summary, while there are areas that could be enhanced, the breakfast at Holiday Inn Express Melbourne Little Collins is largely seen as a satisfying and valuable inclusion, especially given its complimentary nature.
Dinner
Holiday Inn Express Melbourne Little Collins by IHG, offers a limited dining experience that has garnered mixed reviews from guests. While guests appreciate the convenience of nearby eateries, the hotel itself does not offer a dedicated dinner restaurant and no ingredients are available per menu for evening meals.
Room service is somewhat inconvenient, as meals need to be ordered and collected from reception rather than delivered directly to rooms. The in-room menu is quite limited, primarily featuring pizzas and microwave meals, which have not been well-received due to issues with temperature and taste. Some guests noted that their meals were warm rather than hot and lacked satisfactory quality, particularly pointing out instances of soggy pizzas, disappointing sandwiches and a poorly executed curry dish.
Additionally, the hotel's bar area lacks snacks or light food options and the staff reportedly need more training on different drinks. Although an evening reception does provide some hot food, it appears that the overall selection and quality leave much to be desired.
However, the dining setup works well for breakfast with reasonable options offered. For dinner, guests find solace in the hotel's proximity to good nearby restaurants, easily accessible via a short tram ride.
In summary, while the breakfast service is satisfactory, the dinner dining options at Holiday Inn Express Melbourne Little Collins are limited and could benefit from significant improvements.
Rooms
The guest reviews for the Holiday Inn Express Melbourne Little Collins by IHG, highlight a number of key aspects about the rooms that stood out to visitors. The majority of guests appreciated the modern and innovative design of both the bedrooms and bathrooms, mentioning the facilities as clean, comfortable and well-equipped. The rooms were consistently described as spotless with fresh decor, providing a quiet and cozy environment that allowed for a good night's sleep.
The comfort of the beds was frequently praised with the spaciousness of the rooms also being highlighted, although a few guests noted that some rooms seemed smaller than expected. Despite this, the clever layout and efficient use of space often compensated for the size constraints.
Views from the rooms were another positive feature with many guests enjoying the cityscape, especially from higher floors. However, some reviews pointed out issues with the bathroom's privacy due to the use of frosted glass walls and occasional difficulties with the air conditioning and room temperature controls.
Housekeeping standards received mixed feedback; while many found the rooms to be immaculately clean upon arrival, some noted areas for improvement in daily cleaning service. Additional requests for amenities like more towels and pillows were also mentioned.
Overall, guests found the hotel to be in a great location, close to Southern Cross Station and other key transportation links, making it a convenient base for city exploration. The inclusion of breakfast was well-received, adding value to the stay. Despite a few minor issues, the consensus points to the rooms being a strong highlight of the hotel, blending modern comfort with practicality.
Beds
The beds at Holiday Inn Express Melbourne Little Collins by IHG, generally receive high praise for their comfort. Many guests found the beds to be super comfy, very comfortable and fabulous. They appreciated the choice of pillows with varying levels of firmness, adding to the overall positive sleeping experience. The hotel offers two queen beds and comfortable twin beds, providing good options for different guest preferences.
However, there were mixed opinions regarding bed comfort. While most guests found the beds to be comfortable and clean with plush bedding, some mentioned that the beds were either too hard or too soft, leading to an uncomfortable sleep. A few reviews highlighted issues such as beds being worn out, sagging or having a plastic coating that detracted from comfort. Despite these occasional downsides, beds were often described as clean and in good condition.
The room sizes vary, but many guests found the beds spacious and suitable for a restful night's sleep, especially appreciating fresh linen. Overall, for those seeking a comfortable and clean place to unwind after exploring Melbourne, the bedding at this hotel appears to be a strong point, though it's worth noting the occasional inconsistencies in bed firmness.
Cleanliness
Guest reviews of the Holiday Inn Express Melbourne Little Collins by IHG, underscore a generally positive impression of the property's cleanliness. Many guests praised the clean, comfortable and modern rooms, describing them as spotless, tidy and well-maintained. The hotel facilities, including the reception and common areas, were frequently highlighted as being clean, smart and welcoming. The modern décor and clean, fresh appearance of both public and private spaces contributed to a pleasant, comfortable stay.
However, some reviews mentioned inconsistencies in the housekeeping service. While some guests found the level of cleanliness exceptional, others pointed out areas that required more attention, such as carpets needing better vacuuming and occasional oversight in bathroom cleaning. Despite these flaws, the overall presentation of the hotel remained commendable with new and clean furnishings adding to a positive guest experience.
Housekeeping services did receive mixed reviews with mentions of lapses in daily cleaning or a lack of thoroughness on some occasions. Nevertheless, polite and helpful cleaning staff were noted and many guests felt that their rooms were cleaned adequately upon request. The hotel’s central location and good breakfast offerings were also appreciated, rounding out the high marks for cleanliness and convenience.
Staff
The staff at the Holiday Inn Express Melbourne Little Collins receive overwhelming praise for their friendliness and helpfulness. Guests frequently highlight their courteous and professional demeanor with many noting that staff members were exceptionally amiable, supportive and accommodating. The front desk personnel, particularly individuals like Ms. Anushka, were commended for being approachable and attentive. Reception and breakfast staff were particularly noted for their efficiency, friendliness and willingness to engage positively with guests.
Despite a few mentions of inefficiency or rudeness, the majority of reviews reflect a positive experience with staff making guests feel welcome and well cared for. Reports of friendly and smiling faces, quick and smooth check-ins and polite interactions add to the favorable impressions. The overall service provided by the team appears to be a significant factor contributing to a pleasant stay at the hotel.
Wi-Fi
The Wi-Fi experience at the Holiday Inn Express Melbourne Little Collins by IHG, offers a variety of outcomes for guests. On the positive side, many reviews highlight the availability of free Wi-Fi with generally good connectivity and strong, stable performance. Multiple guests appreciated the high-speed internet, which made basic streaming and work tasks pleasant, allowing for a relaxing environment. Some also noted that the Wi-Fi service was generally good or decent throughout their stay, aiding in making their overall experience enjoyable.
However, it is important to mention that the Wi-Fi quality appeared inconsistent for other guests. Some experienced spotty connections, occasional slowness or found that the signal was weak in their rooms. A few even mentioned running into issues with constant disconnections or being unable to connect at all. Despite these challenges, the inclusion of Wi-Fi free of charge is a valued amenity for many visitors. Overall, while the internet service can sometimes be quirky, it manages to meet basic needs for most guests.
Gym
The gym at the Holiday Inn Express Melbourne Little Collins generally receives positive feedback from guests for its facilities and maintenance. Visitors frequently highlight the gym as being nice, clean and well-equipped with modern equipment. Many appreciate that the gym is open early, allowing for flexible workout schedules and note that it is quiet and useful. Despite being described as a small or even tiny space, guests find it adequate and effective for a basic workout, primarily consisting of cardio equipment and some limited free weights. However, some reviews mention that the gym can get hot, being a windowless room without air conditioning and that it tends to feel cramped if five or more people are using it at the same time. Overall, the gym facilities are considered good quality and well-maintained, suitable for those looking for a simple yet functional workout experience.
Parking
Holiday Inn Express Melbourne Little Collins offers a range of parking options that have received mixed feedback from guests. The hotel provides the convenience of onsite parking, which many guests found easy to find and secure. The availability of secure parking was a noted benefit with some guests appreciating the inclusion of parking in their booking deals and the safety of the onsite car park.
However, several guests pointed out issues with navigating the parking facilities. The entrance was frequently described as confusing and the directions for parking were often unclear. Some reviews mentioned that parking is located on a separate street or behind the building, which added to the complexity.
Despite its benefits, parking comes at an additional cost, which a few guests found steep, though some acknowledged it as reasonable for Melbourne's standards. Overall, guests found the parking satisfactory with a few suggesting that clearer instructions and more straightforward access would improve the experience. The secure and convenient parking options generally left a positive impression on those who could easily navigate the setup.
EV charging stations
The Holiday Inn Express Melbourne Little Collins boasts the convenience of EV charging stations on-site, providing a valuable amenity for guests traveling with electric vehicles. While there are charging ports specifically for electric cars, including a Tesla charger spot, some guests have found the location of the EV spots challenging to locate and suggested that better signage could improve this aspect. Despite minor navigation issues, the availability of EV charging facilities adds a significant benefit for eco-conscious travelers. Secure parking is also available, supplementing the overall positive experience at this hotel.
Family
The Holiday Inn Express Melbourne Little Collins is highly praised for its family-friendly amenities and services, making it an ideal choice for travelers with children. Guests have noted that the rooms are particularly well-suited for families with ample space to accommodate everyone comfortably. Several reviews highlight the availability of family rooms and adjoining rooms with separate double beds, which were a big hit with kids.
The complimentary breakfast for children has been a standout feature with many kids loving the variety of options available. The hotel’s location is also considered convenient for families, offering easy access to local attractions and amenities.
Guests have found the environment to be supportive of family needs with plenty of space for a family of three and suitable facilities for younger children, including cots (though some mentioned a lack of linen). Overall, the hotel has received positive feedback from families who appreciated the upgraded rooms, the convenient location and the thoughtful family-oriented services. Families expressed a desire to return, fully satisfied with their stay and the welcoming atmosphere for both adults and children.
4 Star
Holiday Inn Express Melbourne Little Collins by IHG, consistently delivers a commendable four-star experience, as affirmed by many guests. The rooms are modern and spacious, aligning well with what one expects from a reputable hotel chain. Cleanliness is a notable feature, contributing to the overall quality and comfort of the stay.
Guest reviews frequently highlight the hotel's excellent value for money, offering a luxury feel without the high price tag. The amenities and service are typically regarded as matching four-star standards, providing a seamless and satisfying customer experience. While some noted discrepancies regarding the official classification, the general consensus is that the level of service and facilities meet or even exceed, those expected of a four-star establishment.
The hotel’s facilities, which have pleasantly surprised many, add to the superb experience. Complimentary breakfast further enhances the value proposition, making it an attractive option for both leisure and business travelers. Overall, the Holiday Inn Express Melbourne Little Collins is celebrated for delivering a solid four-star experience with a modern, comfortable ambiance at a reasonable price.
Business
Holiday Inn Express Melbourne Little Collins caters well to business travelers with its strategic location in the central business district, offering proximity to the sky bus terminal, shops, markets and offices. It's an ideal spot for work-focused visits, displaying good value and convenience. Business amenities include compact and efficient rooms, conference and meeting rooms and a business center. The 24-hour customer service is a noted advantage for those on business trips.
The hotel frequently hosts business and cabin crew members and its services are generally set up to meet common business needs, allowing guests to work in common areas and meeting rooms. While some competitors may offer superior business amenities, the hotel remains a solid choice for business and solo travelers.
However, guest feedback highlights some limitations, such as smaller room sizes, occasional reservation issues, a lack of microwaves in business room bookings and inconsistencies in linen cleanliness. Despite these drawbacks, the overall setting and services make it convenient for business stays. The presence of a basement laundry station, although basic, adds to its utility for longer business trips. The breakfast could be more business-friendly, but the convenient location and available amenities make it a decent choice for business travelers.
Accessible
Nestled in the heart of downtown, the Holiday Inn Express Melbourne Little Collins, an IHG Hotel, boasts a mix of accessibility features catering to guests with disabilities. With many rooms designed specifically for accessibility, guests found it easy to move around both within the rooms and throughout the hotel premises. The good wheelchair accessibility of the hotel was frequently noted with accessible power points and accessible room doors enhancing the overall convenience.
The location of the hotel plays a significant role in its attractiveness, being accessible and centrally located with easy access via public transport, airport buses and a complimentary tram service that connects guests to key areas in the Central Business District (CBD). This makes it an ideal choice for travelers who need easy access to transport hubs and city attractions.
Despite the praise, some areas require attention. The slippery bathroom floor tiles present a potential hazard and adding a non-slip treatment could improve safety. A few guests reported challenges with the entrance ramp and mentioned the need for better elevator maintenance due to occasional issues. It’s also worth noting that there were instances where guests weren’t informed they would stay in a room designed for disabilities.
Overall, the Holiday Inn Express Melbourne Little Collins offers good accessibility and convenience, particularly regarding its central location and features catering to wheelchair users. Some minor improvements could further enhance the experience for guests with disabilities.
No, Holiday Inn Express Melbourne Little Collins by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Melbourne Little Collins by IHG.
No, Holiday Inn Express Melbourne Little Collins by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Melbourne Little Collins by IHG.
Yes, Holiday Inn Express Melbourne Little Collins by IHG has a gym.