Milano Serviced Apartments
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Summary of reviewsMilano Serviced Apartments is praised for its prime location in the heart of Melbourne, placing guests within easy reach of key attractions like Queen Victoria Market and Melbourne Museum. The convenient access to public transport and nearby amenities such as supermarkets add to the property's appeal, making it an ideal choice for both families and solo travelers. The stunning city views and the range of on-site facilities, including a pool, spa, gym and tennis court, further enhance the overall stay experience.
The rooms at Milano Serviced Apartments are noted for their spaciousness, comfortable beds and practical amenities like dishwashers and washing machines, making them suitable for longer stays. The well-equipped kitchens are appreciated, despite needing better stocking of utensils. Reviews underscore the importance of maintenance and cleanliness with some guests pointing out issues like outdated decor, minor repairs needed and inconsistent cleaning standards. Despite these areas of improvement, the positives such as room size and location remain standout features.
Cleanliness feedback is mixed. While many guests found the rooms and common areas clean and comfortable, others pointed out specific issues like mold, dirty floors and unpleasant odors. Housekeeping services were occasionally reported as insufficient or delayed.
Staff interactions run the gamut from highly positive with many guests praising the helpful and professional demeanor of the employees, to negative experiences marked by instances of rude and unhelpful behavior, particularly at reception. This inconsistency affects the overall impression of the service quality.
WiFi service at the apartments is another area with varied reviews. Some guests had a positive experience with strong and fast connections, whereas others faced challenges with unstable and unreliable internet access.
The fitness facilities, including a well-equipped gym, sauna, swimming pool and spa, receive positive feedback for their modern setup and cleanliness, though minor issues such as the lack of towels were noted. The pool, in particular, garnered praise for being clean and enjoyable, especially for families, despite occasional concerns with temperature and cleanliness.
Parking at the apartments is convenient and secure, but the additional costs and logistical issues like unreliable remote access and lack of clear parking information posed challenges for some guests.
Beds are generally comfortable, although the common practice of combining single beds to form larger beds received criticism for creating uncomfortable seams. Sofa beds were highlighted as less comfortable with several guests reporting issues with cleanliness and broken bed frames.
Overall, Milano Serviced Apartments align well with a three-star rating. The property offers good value for money with a clean environment and satisfactory amenities. While certain aspects, such as the pool and gym, exceed typical three-star standards, discrepancies between the advertised and actual facilities can lead to some guest disappointment. However, the central location, practical amenities and comfortable rooms make it a popular choice for budget-conscious travelers seeking a pleasant stay in Melbourne.
Categories
The rooms at Milano Serviced Apartments are noted for their spaciousness, comfortable beds and practical amenities like dishwashers and washing machines, making them suitable for longer stays. The well-equipped kitchens are appreciated, despite needing better stocking of utensils. Reviews underscore the importance of maintenance and cleanliness with some guests pointing out issues like outdated decor, minor repairs needed and inconsistent cleaning standards. Despite these areas of improvement, the positives such as room size and location remain standout features.
Cleanliness feedback is mixed. While many guests found the rooms and common areas clean and comfortable, others pointed out specific issues like mold, dirty floors and unpleasant odors. Housekeeping services were occasionally reported as insufficient or delayed.
Staff interactions run the gamut from highly positive with many guests praising the helpful and professional demeanor of the employees, to negative experiences marked by instances of rude and unhelpful behavior, particularly at reception. This inconsistency affects the overall impression of the service quality.
WiFi service at the apartments is another area with varied reviews. Some guests had a positive experience with strong and fast connections, whereas others faced challenges with unstable and unreliable internet access.
The fitness facilities, including a well-equipped gym, sauna, swimming pool and spa, receive positive feedback for their modern setup and cleanliness, though minor issues such as the lack of towels were noted. The pool, in particular, garnered praise for being clean and enjoyable, especially for families, despite occasional concerns with temperature and cleanliness.
Parking at the apartments is convenient and secure, but the additional costs and logistical issues like unreliable remote access and lack of clear parking information posed challenges for some guests.
Beds are generally comfortable, although the common practice of combining single beds to form larger beds received criticism for creating uncomfortable seams. Sofa beds were highlighted as less comfortable with several guests reporting issues with cleanliness and broken bed frames.
Overall, Milano Serviced Apartments align well with a three-star rating. The property offers good value for money with a clean environment and satisfactory amenities. While certain aspects, such as the pool and gym, exceed typical three-star standards, discrepancies between the advertised and actual facilities can lead to some guest disappointment. However, the central location, practical amenities and comfortable rooms make it a popular choice for budget-conscious travelers seeking a pleasant stay in Melbourne.
Aparthotel with Free Wi-Fi
Milano Serviced Apartments provides free Wi-Fi.
Aparthotel Taking Steps Towards Sustainability
Aparthotel near Nightlife Spots
Aparthotel with Swimming Pool
Heated Pool Indoor Pool
Aparthotel with Parking
Accessible Aparthotel
Aparthotel with Gym
Aparthotel with Tennis Courts
5-Star Aparthotel
Aparthotel with Indoor Pool
Aparthotel with Heated Pool
Guest Reviews
Milano Serviced Apartments boasts an unbeatable location in the heart of Melbourne, making it an ideal choice for travelers looking to explore the city's vibrant offerings. Guests consistently highlight the property's close proximity to key attractions like Queen Victoria Market, the Theatre district and Melbourne Museum. Trams and other public transport options are easily accessible, ensuring convenient travel around the Central Business District (CBD).
The area surrounding Milano Serviced Apartments is replete with essential amenities, including supermarkets like Aldi and multiple convenience stores, which add to the property's allure. Visitors appreciate the ease of getting groceries and other necessities without venturing far. The central position allows guests to enjoy stunning city views with Melbourne's bustling shopping and entertainment venues just a short walk away.
Families and solo travelers alike find the location perfect for their needs, whether for shopping, sightseeing or dining. The apartments' closeness to public transport makes it straightforward for tourists to commute locally and connect to other points of interest. Additionally, the hotel's facilities, such as the pool, spa and gym, receive praise, enhancing the overall stay experience.
Overall, the consensus from guest reviews is that Milano Serviced Apartments offers a fantastic location for anyone looking to stay centrally in Melbourne with easy access to everything the city has to offer and a host of convenient amenities at their doorstep.
Milano Serviced Apartments present a mixed but interesting stay experience. On the positive side, many reviews highlight the spaciousness of the rooms, making them ideal for families and guests seeking ample space to move around. Guests appreciated the comfortable beds and found the rooms generally clean, albeit with a few noting a need for more meticulous cleaning. Several reviewers mentioned the convenience of having amenities like dishwashers, washing machines and dryers, which added to the practicality of their stay.
One recurring point of praise was the well-equipped kitchens, which allowed for in-room dining and cooking, although some noted they could be better stocked with cutlery and dishes. The location receives frequent commendations, coupled with great views of the city and nice communal facilities including a pool, spa and tennis court. The decor of the rooms was described by some guests as happy and relaxing, contributing to a pleasant atmosphere.
However, the reviews do highlight several areas needing improvement. A few guests felt that the rooms did not match the photos presented online, describing them as dated and worn out. There were multiple complaints about maintenance issues such as broken lights, missing tap handles and malfunctioning appliances which detracted from the overall experience. Noise issues and unpleasant odors, particularly smoke, were also noted by some guests. Many felt that the rooms needed a fresh coat of paint and minor repairs to address scuff marks, chipped walls and dirty carpets.
In summary, while Milano Serviced Apartments are praised for their spaciousness, location and essential amenities, they do suffer from inconsistencies in room maintenance and cleanliness, leading to a somewhat mixed guest experience.
Milano Serviced Apartments offer a mixed experience when it comes to the comfort of their beds. Guests frequently noted that beds were generally comfortable with some highlighting the pleasant firmness of single mattresses and the soft comfort of double mattresses. However, many reviews mentioned that the Queen and King beds were often two large singles pushed together, which created an uncomfortable raised seam or gap in the middle. This combination was found to be bothersome for couples.
Some guests reported beds being on the harder side, which varied in comfort from person to person. While a few reviewers appreciated firm mattresses, others found them too hard and rough on their backs. Unfortunately, several guests also encountered issues with bed cleanliness, unpleasant smells and even broken beds.
Sofa beds were notably less comfortable with multiple guests highlighting that they were pre-made for convenience but still found them to be extremely uncomfortable. There were also complaints about insufficient bedding and unmade beds upon arrival.
Overall, while some visitors enjoyed comfortable bedding, the recurring issue of beds being made from two singles pushed together detracted from the overall experience, making it a mixed bag when evaluating the sleeping arrangements at Milano Serviced Apartments.
Milano Serviced Apartments receives mixed reviews regarding cleanliness. On the positive side, many guests found the hotel and its facilities, including the pool and rooms, to be clean and tidy. The rooms were often described as clean, comfortable and well-maintained with some guests highlighting their spaciousness and appealing aesthetics. The lobby also received compliments for being pleasant and clean.
However, a significant number of guests reported issues with cleanliness. Several reviews mentioned mold in bathroom grout, dirty floors and carpets and unclean kitchen appliances. Some guests found remnants from previous occupants, such as dirty dishes and food crumbs, while others were dissatisfied with the general upkeep of the rooms and facilities. There were also complaints about unpleasant odors, including cigarette smoke in hallways and an overpowering smell of chlorine.
Additionally, some guests experienced insufficient or delayed housekeeping services with rooms not being serviced properly or at all during their stay. The state of the rooms upon arrival also varied with some guests encountering unclean conditions and incomplete preparations, such as missing kitchen items and toiletries.
Overall, while some aspects of cleanliness at Milano Serviced Apartments meet expectations, there are notable inconsistencies that visitors should be aware of when considering a stay.
At Milano Serviced Apartments, guest experiences with the staff appear to be quite varied. Numerous guests highlighted the friendliness and helpfulness of the staff, frequently noting that they were accommodating, professional and quick to address issues. Several guests praised the reception service, describing it as fantastic and the overall service as excellent. Instances of staff going above and beyond, such as being glad to help and show multiple room types and a particular receptionist being described as fantastic on the last day, also stood out in reviews.
However, not all feedback was positive. A significant number of reviews mentioned encountering rude and unhelpful staff, particularly at reception. Specific incidents included staff yelling at guests, long wait times for check-in and instances of unprofessional behavior. These negative interactions were strong enough that they overshadowed the positive experiences for some guests, leading to a perception of the front desk being understaffed and unhelpful at times.
In summary, while there is commendation for the friendly and accommodating nature of some staff members at Milano Serviced Apartments, inconsistencies in guest services, particularly at reception, have marred the overall impression for many visitors.
Milano Serviced Apartments seems to have mixed reviews regarding its WiFi service. Among the positive feedback, some guests reported a strong WiFi connection and good internet speed. However, numerous reviews noted significant issues. Several guests mentioned that the WiFi wasn't working properly with some unable to maintain a stable connection throughout their stay. A few guests highlighted that the WiFi issue remained unresolved even after several days and some were dissatisfied with the lack of information on accessing the free WiFi. These mixed experiences suggest that while some guests may enjoy a reliable internet connection, others might face challenges during their stay.
Milano Serviced Apartments boasts a range of impressive fitness amenities that have garnered positive feedback from guests. The on-site gym is frequently praised for being well-equipped and modern, providing a convenient and air-conditioned space for workouts. Guests appreciated the comprehensive fitness center, which includes not just the gym, but also a sauna, swimming pool and spa, making for great and epic facilities overall.
Many noted the cleanliness of the gym and pool area, emphasizing that the building itself is well-maintained. The gym facilities were described as including a variety of good equipment and being conveniently located. However, a few guests mentioned minor inconveniences, such as the lack of towels provided for the pool or gym and the awkward access to the pool area. Despite these issues, the fitness amenities, including tennis facilities, were highlighted as being very good and reasonably priced, ensuring guests have a robust set of sporting options during their stay.
Milano Serviced Apartments offers a variety of amenities that guests appreciate, particularly the pool and gym facilities. The pool area, appreciated by many for being clean and pleasant, boasts additional features like a Jacuzzi and sauna. The pool is often noted for being indoor and heated, although some guests have mentioned that it was too cold during their stay. Families, in particular, found the pool to be enjoyable for kids, who loved the space.
Despite a generally positive outlook, there are notable points of concern. Some guests found the pool and surrounding area appeared dirty and even mentioned issues like rust, murky water and safety concerns with the pool ladder. Access to the pool can be a hassle as it sometimes requires coordination with a building manager. The lack of towels and occasional misleading advertisement of pool amenities can detract from the experience.
Overall, while the pool and gym are seen as excellent facilities with some guests calling the pool epic, there are areas in need of improvement to enhance the overall guest experience.
Milano Serviced Apartments offer on-site parking that many guests found to be convenient and secure. The parking facility is located within the building, providing easy access and peace of mind. Despite the convenience, parking at the hotel is not included in the room rate and can be quite expensive, which deterred some guests. Additionally, the remote access system for the parking gate is often unreliable, leading to difficulties in entering and exiting the garage.
While some visitors appreciated the ample parking availability, others experienced frustration due to the lack of information provided in advance about parking procedures. The check-in process often proved challenging with no specific guest parking for initial check-in, causing some guests to park illegally temporarily. Allocated parking spots were occasionally occupied, adding to the confusion and inconvenience.
The carpark is secure, but the navigation and access can be difficult with some guests required to manage an excessive number of keys or find alternative spots if their allocated ones were taken. Despite these issues, the overall sentiment remains mixed with many valuing the parking options despite the added costs and sporadic difficulties.
Milano Serviced Apartments offer a mixed experience that aligns well with a three-star rating. The property is often described as providing good value for money, making it an excellent choice for budget-conscious travelers. Guests appreciate the clean environment and find the cost-performance ratio to be satisfactory. The accommodations are comparable to other three-star hotels and the facilities meet expectations with a functional yet not overly luxurious setup.
While some parts of the hotel, like the pool and spa, exceed the three-star quality, other aspects do not rise to a five-star level. This has led to some disappointment among guests, particularly regarding discrepancies between the advertised and actual facilities. Despite these issues, many visitors have found their stay pleasant and have expressed a willingness to return.
In summary, Milano Serviced Apartments are well-suited for those looking for an affordable, basic stay with decent amenities, though they may fall short if higher luxury standards are anticipated.
Milano Serviced Apartments boasts a heated pool that is highly appreciated by many of its guests. Visitors have consistently highlighted that the pool's heating works effectively and provides a warm experience, particularly preferred during winter months. Guests also find the overall facilities, including the pool and gym, to be clean and well-maintained. Alongside the pool, the spa and sauna are also described as excellent. However, there have been occasions where guests noted issues with the pool heater not working. Nevertheless, when functioning properly, the heated pool significantly enhances the comfort and enjoyment of guests' stays.
Milano Serviced Apartments boasts an array of impressive wellness facilities with the indoor pool often highlighted by guests. Described in glowing terms such as great, lovely and fantastic, the pool is a favorite among families with kids particularly enjoying it. The pool is complemented by additional features like a Jacuzzi, spa, sauna and a rock climbing gym, all of which add to the appeal and contribute to a relaxing stay.
The pool's cleanliness is noted positively and it's designed as an indoor lap pool, making it suitable for exercise and leisure. However, some guests had mixed experiences regarding the pool's temperature; while some enjoyed a nicely heated pool, others found it cold. Another aspect that came up is the pool's consistent depth of 1.2 meters, which, although perfect for laps, might be too deep for smaller children.
Facilities like the tennis court and the sauna are also praised, enhancing the venue's overall attractiveness for those looking to de-stress and detox. However, a few suggestions for improvement include ensuring a regular supply of pool towels and maintaining a consistent water temperature. Despite some minor points, the pool and spa facilities overall contribute significantly to an enjoyable stay at Milano Serviced Apartments.
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Location
The area surrounding Milano Serviced Apartments is replete with essential amenities, including supermarkets like Aldi and multiple convenience stores, which add to the property's allure. Visitors appreciate the ease of getting groceries and other necessities without venturing far. The central position allows guests to enjoy stunning city views with Melbourne's bustling shopping and entertainment venues just a short walk away.
Families and solo travelers alike find the location perfect for their needs, whether for shopping, sightseeing or dining. The apartments' closeness to public transport makes it straightforward for tourists to commute locally and connect to other points of interest. Additionally, the hotel's facilities, such as the pool, spa and gym, receive praise, enhancing the overall stay experience.
Overall, the consensus from guest reviews is that Milano Serviced Apartments offers a fantastic location for anyone looking to stay centrally in Melbourne with easy access to everything the city has to offer and a host of convenient amenities at their doorstep.
Rooms
One recurring point of praise was the well-equipped kitchens, which allowed for in-room dining and cooking, although some noted they could be better stocked with cutlery and dishes. The location receives frequent commendations, coupled with great views of the city and nice communal facilities including a pool, spa and tennis court. The decor of the rooms was described by some guests as happy and relaxing, contributing to a pleasant atmosphere.
However, the reviews do highlight several areas needing improvement. A few guests felt that the rooms did not match the photos presented online, describing them as dated and worn out. There were multiple complaints about maintenance issues such as broken lights, missing tap handles and malfunctioning appliances which detracted from the overall experience. Noise issues and unpleasant odors, particularly smoke, were also noted by some guests. Many felt that the rooms needed a fresh coat of paint and minor repairs to address scuff marks, chipped walls and dirty carpets.
In summary, while Milano Serviced Apartments are praised for their spaciousness, location and essential amenities, they do suffer from inconsistencies in room maintenance and cleanliness, leading to a somewhat mixed guest experience.
Beds
Some guests reported beds being on the harder side, which varied in comfort from person to person. While a few reviewers appreciated firm mattresses, others found them too hard and rough on their backs. Unfortunately, several guests also encountered issues with bed cleanliness, unpleasant smells and even broken beds.
Sofa beds were notably less comfortable with multiple guests highlighting that they were pre-made for convenience but still found them to be extremely uncomfortable. There were also complaints about insufficient bedding and unmade beds upon arrival.
Overall, while some visitors enjoyed comfortable bedding, the recurring issue of beds being made from two singles pushed together detracted from the overall experience, making it a mixed bag when evaluating the sleeping arrangements at Milano Serviced Apartments.
Cleanliness
However, a significant number of guests reported issues with cleanliness. Several reviews mentioned mold in bathroom grout, dirty floors and carpets and unclean kitchen appliances. Some guests found remnants from previous occupants, such as dirty dishes and food crumbs, while others were dissatisfied with the general upkeep of the rooms and facilities. There were also complaints about unpleasant odors, including cigarette smoke in hallways and an overpowering smell of chlorine.
Additionally, some guests experienced insufficient or delayed housekeeping services with rooms not being serviced properly or at all during their stay. The state of the rooms upon arrival also varied with some guests encountering unclean conditions and incomplete preparations, such as missing kitchen items and toiletries.
Overall, while some aspects of cleanliness at Milano Serviced Apartments meet expectations, there are notable inconsistencies that visitors should be aware of when considering a stay.
Staff
However, not all feedback was positive. A significant number of reviews mentioned encountering rude and unhelpful staff, particularly at reception. Specific incidents included staff yelling at guests, long wait times for check-in and instances of unprofessional behavior. These negative interactions were strong enough that they overshadowed the positive experiences for some guests, leading to a perception of the front desk being understaffed and unhelpful at times.
In summary, while there is commendation for the friendly and accommodating nature of some staff members at Milano Serviced Apartments, inconsistencies in guest services, particularly at reception, have marred the overall impression for many visitors.
Wi-Fi
Gym
Many noted the cleanliness of the gym and pool area, emphasizing that the building itself is well-maintained. The gym facilities were described as including a variety of good equipment and being conveniently located. However, a few guests mentioned minor inconveniences, such as the lack of towels provided for the pool or gym and the awkward access to the pool area. Despite these issues, the fitness amenities, including tennis facilities, were highlighted as being very good and reasonably priced, ensuring guests have a robust set of sporting options during their stay.
Pool
Despite a generally positive outlook, there are notable points of concern. Some guests found the pool and surrounding area appeared dirty and even mentioned issues like rust, murky water and safety concerns with the pool ladder. Access to the pool can be a hassle as it sometimes requires coordination with a building manager. The lack of towels and occasional misleading advertisement of pool amenities can detract from the experience.
Overall, while the pool and gym are seen as excellent facilities with some guests calling the pool epic, there are areas in need of improvement to enhance the overall guest experience.
Parking
While some visitors appreciated the ample parking availability, others experienced frustration due to the lack of information provided in advance about parking procedures. The check-in process often proved challenging with no specific guest parking for initial check-in, causing some guests to park illegally temporarily. Allocated parking spots were occasionally occupied, adding to the confusion and inconvenience.
The carpark is secure, but the navigation and access can be difficult with some guests required to manage an excessive number of keys or find alternative spots if their allocated ones were taken. Despite these issues, the overall sentiment remains mixed with many valuing the parking options despite the added costs and sporadic difficulties.
3 Star
While some parts of the hotel, like the pool and spa, exceed the three-star quality, other aspects do not rise to a five-star level. This has led to some disappointment among guests, particularly regarding discrepancies between the advertised and actual facilities. Despite these issues, many visitors have found their stay pleasant and have expressed a willingness to return.
In summary, Milano Serviced Apartments are well-suited for those looking for an affordable, basic stay with decent amenities, though they may fall short if higher luxury standards are anticipated.
Heated Pool
Indoor Pool
The pool's cleanliness is noted positively and it's designed as an indoor lap pool, making it suitable for exercise and leisure. However, some guests had mixed experiences regarding the pool's temperature; while some enjoyed a nicely heated pool, others found it cold. Another aspect that came up is the pool's consistent depth of 1.2 meters, which, although perfect for laps, might be too deep for smaller children.
Facilities like the tennis court and the sauna are also praised, enhancing the venue's overall attractiveness for those looking to de-stress and detox. However, a few suggestions for improvement include ensuring a regular supply of pool towels and maintaining a consistent water temperature. Despite some minor points, the pool and spa facilities overall contribute significantly to an enjoyable stay at Milano Serviced Apartments.
Yes, Milano Serviced Apartments has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Milano Serviced Apartments.
No, Milano Serviced Apartments doesn't allow dogs.
Yes, parking facilities are available at Milano Serviced Apartments.
Yes, Milano Serviced Apartments has a gym.
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