Punthill Ivanhoe
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Summary of reviewsPunthill Ivanhoe receives high praise for its excellent location, especially for its proximity to medical facilities like Austin Hospital, Warringal Private Hospital and REPAT hospital. Guests find the location convenient for appointments and offer easy access to shops, public transport and restaurants. The views from the upper floors add a scenic touch to the stay, enhancing the overall comfort. The spacious, clean rooms with well-appointed kitchens and luxurious amenities, including salon-quality toiletries, contribute to a pleasant experience.
The modern and spacious apartments are also well-received with guests noting their ample storage, bright and airy spaces and full kitchens and washing machines. The extremely comfortable beds and lovely décor amplify the "home away from home" feeling. However, some issues with cleanliness in specific areas, such as balconies and common areas, were mentioned.
The staff receives exceptional reviews for their warmth, friendliness and efficiency, making guests' stays easy and enjoyable. Special commendations highlight staff members who go above and beyond to assist. Although there were few isolated incidents of confusion, the overall feedback about the staff is overwhelmingly positive.
One notable area for improvement is the hotel's wifi services with many guests experiencing difficulties connecting to the internet, especially with certain devices and on specific floors. Although the reception staff provided quick solutions, the internet speed and reliability were generally considered inadequate.
The secure parking is appreciated but comes with mixed feedback due to its cost and limited availability. Maneuvering in the underground car park posed challenges, particularly for larger vehicles and occasionally, pre-booked spots were not reserved, leading to frustrations.
Despite a few minor issues, the exceptional comfort of the beds stands out with many guests praising the amazing mattresses and pillows. The overwhelmingly positive feedback about the beds marks them as one of Punthill Ivanhoe's standout features.
Overall, Punthill Ivanhoe excels in location, comfort and staff service, making it a preferred choice for visitors needing convenient access to nearby hospitals and local attractions. With some improvements in cleanliness and wifi services, the guest experience could be further enhanced.
The modern and spacious apartments are also well-received with guests noting their ample storage, bright and airy spaces and full kitchens and washing machines. The extremely comfortable beds and lovely décor amplify the "home away from home" feeling. However, some issues with cleanliness in specific areas, such as balconies and common areas, were mentioned.
The staff receives exceptional reviews for their warmth, friendliness and efficiency, making guests' stays easy and enjoyable. Special commendations highlight staff members who go above and beyond to assist. Although there were few isolated incidents of confusion, the overall feedback about the staff is overwhelmingly positive.
One notable area for improvement is the hotel's wifi services with many guests experiencing difficulties connecting to the internet, especially with certain devices and on specific floors. Although the reception staff provided quick solutions, the internet speed and reliability were generally considered inadequate.
The secure parking is appreciated but comes with mixed feedback due to its cost and limited availability. Maneuvering in the underground car park posed challenges, particularly for larger vehicles and occasionally, pre-booked spots were not reserved, leading to frustrations.
Despite a few minor issues, the exceptional comfort of the beds stands out with many guests praising the amazing mattresses and pillows. The overwhelmingly positive feedback about the beds marks them as one of Punthill Ivanhoe's standout features.
Overall, Punthill Ivanhoe excels in location, comfort and staff service, making it a preferred choice for visitors needing convenient access to nearby hospitals and local attractions. With some improvements in cleanliness and wifi services, the guest experience could be further enhanced.
Apartment with Parking
Accessible Apartment
Guest Reviews
Punthill Ivanhoe is highly praised for its exceptional location, particularly for those needing proximity to medical facilities. Many guests highlighted its convenience to the Austin Hospital, Warringal Private Hospital and the REPAT hospital, adding that the hotel's location made attending appointments stress-free. The hotel's location is also ideal for exploring local attractions with easy access to shops, public transport and restaurants.
The views from the upper floors are noted to be exceptional, adding a scenic touch to the comfortable stay. Guests appreciated the spacious and clean rooms with well-appointed kitchens and luxurious amenities such as salon-quality shampoo and conditioner. The quietness at night and the comfort of the beds were also frequently mentioned as positive aspects.
The staff at Punthill Ivanhoe received commendations for their warmth, friendliness and exceptional service, accommodating guests' needs, especially those with medical appointments. The secure parking and accessibility for both pedestrians and drivers were additional benefits of the location.
Overall, Punthill Ivanhoe stands out for its excellent location, remarkable facilities and welcoming atmosphere, making it a preferred choice for visitors to the nearby hospitals and the surrounding areas.
Nestled in an ideal location, Punthill Ivanhoe boasts a collection of modern and spacious apartments that have been highly praised by guests. The units offer ample internal storage and spacious layouts, providing a comfortable stay for both short and longer visits. Guests appreciate the cleanliness and contemporary design, highlighting the apartments as clean, sunny, warm and well-appointed. The apartments feature excellent facilities, including full kitchens, washing machines and bright, airy spaces.
Comfort is a recurrent theme with many noting the extremely comfortable beds and pillows. The mattresses are lauded for their comfort, ensuring a restful sleep. The modern design and lovely décor enhance the overall experience with stunning layouts that make the apartments feel like a true "home away from home."
Several reviews highlight the fantastic views from the rooms, adding to the pleasant stay. Easy access to secure parking and lifts contributes to the convenience of the location. Despite some remarks about the occasional lack of cleanliness in balconies and common areas, the general consensus points to a well-maintained and comfortable environment.
Punthill Ivanhoe stands out for its excellent blend of design, facilities and location. This combination, along with spacious and well-equipped apartments, guarantees a delightful and satisfying stay for its guests.
Punthill Ivanhoe has garnered significant praise for its exceptionally comfortable beds. Numerous guests have highlighted the amazing mattresses and pillows, often describing them as super comfy. Some even remarked that the beds were the most soft and comfortable they had ever slept in, making them want to sleep forever. The level of cleanliness and amenities provided also added to the positive experience. However, a few reviews pointed out that not all experiences were perfect, mentioning an uncomfortable couch and, in isolated cases, an extremely uncomfortable bed. Despite these occasional remarks, the overwhelming consensus is that Punthill Ivanhoe offers a remarkably restful night's sleep.
Punthill Ivanhoe appears to offer a range of experiences when it comes to cleanliness. Many guests were pleased with the cleanliness and comfort of their rooms, describing the accommodations as clean, spacious, tidy and offering lovely views. The proximity to the hospital and various conveniences were also noted as positives. Several guests highlighted the quick and easy check-in process. Moreover, the comfortable beds and well-equipped apartments added to the overall satisfaction.
However, some reviews pointed to inconsistencies in the cleanliness standards. Issues ranged from dirty floors, bathrooms needing thorough cleaning, food crumbs, cobwebs and even dirty cups in the sink. Common areas, hallways and balconies were specifically mentioned as needing more attention. A few guests noted unkept appearances and even moldy smells, detracting from an otherwise pleasant stay.
While the hotel management appears to prioritize comfort and security, attention to detailed and consistent cleaning could significantly enhance the guest experience.
Punthill Ivanhoe's customer feedback highlights a consistently positive experience with the hotel's staff. Guests frequently describe the team as very friendly and helpful, noting that they made their stays easy and enjoyable. The staff's efficiency and warmth are repeatedly emphasized, providing excellent and exceptional service. Special mentions go to team members like Heidi, who went above and beyond to assist guests. Despite a few isolated incidents, such as confusion at check-in and issues with the elevators, these instances are overshadowed by the overall positive interactions guests have had with the reception and service staff. The staff's accommodating nature and ability to handle challenges effectively contribute significantly to the hotel's welcoming atmosphere.
Guests at Punthill Ivanhoe frequently express dissatisfaction with the hotel's wifi services. Many encountered difficulty connecting to the wifi, describing the internet connection as reminiscent of more outdated systems. Some noted that the wifi was practically useless, particularly for devices like iPhones and iPads, which struggled to log in. Certain areas of the hotel, such as level 5, seemed particularly problematic with unreliable and unstable connections reported. Issues included a lack of instructions for connecting and not receiving the wifi password upon check-in. Despite quick solutions from the reception, such as room changes when the wifi failed, the overall internet speed was considered unacceptably low, especially for those seeking to use streaming services. Improving the wifi could significantly enhance the guest experience.
Visitors to Punthill Ivanhoe have shared mixed feedback about the parking facilities. Many praised the secure parking, although some found it to be a bit pricey. A few guests noted that the parking spaces were limited and occasionally full, leading to difficulties in finding a spot. The underground car park, while safe, posed challenges such as tight maneuvering spaces and inadequate clearance for larger vehicles like 12-seater mini vans. Some also mentioned that the car park was not only hard to navigate but also expensive with extra costs added to the stay.
For guests without a car, the hotel location felt somewhat isolated from local shops and cafés, underscoring the importance of parking availability. Several reviews highlighted issues like pre-booking a spot that wasn't reserved in practice, leading to further frustrations. There were also mentions of cars having to park on the street due to lack of availability with concerns about potential parking tickets. Additionally, the hotel’s housekeeping sometimes seemed to contribute to the congestion with linens piling up in parking bays.
Overall, while the secure parking is appreciated, operational issues and additional costs have left some guests seeking improvements in the hotel's parking management.
Location Show Map
Location
The views from the upper floors are noted to be exceptional, adding a scenic touch to the comfortable stay. Guests appreciated the spacious and clean rooms with well-appointed kitchens and luxurious amenities such as salon-quality shampoo and conditioner. The quietness at night and the comfort of the beds were also frequently mentioned as positive aspects.
The staff at Punthill Ivanhoe received commendations for their warmth, friendliness and exceptional service, accommodating guests' needs, especially those with medical appointments. The secure parking and accessibility for both pedestrians and drivers were additional benefits of the location.
Overall, Punthill Ivanhoe stands out for its excellent location, remarkable facilities and welcoming atmosphere, making it a preferred choice for visitors to the nearby hospitals and the surrounding areas.
Rooms
Comfort is a recurrent theme with many noting the extremely comfortable beds and pillows. The mattresses are lauded for their comfort, ensuring a restful sleep. The modern design and lovely décor enhance the overall experience with stunning layouts that make the apartments feel like a true "home away from home."
Several reviews highlight the fantastic views from the rooms, adding to the pleasant stay. Easy access to secure parking and lifts contributes to the convenience of the location. Despite some remarks about the occasional lack of cleanliness in balconies and common areas, the general consensus points to a well-maintained and comfortable environment.
Punthill Ivanhoe stands out for its excellent blend of design, facilities and location. This combination, along with spacious and well-equipped apartments, guarantees a delightful and satisfying stay for its guests.
Beds
Cleanliness
However, some reviews pointed to inconsistencies in the cleanliness standards. Issues ranged from dirty floors, bathrooms needing thorough cleaning, food crumbs, cobwebs and even dirty cups in the sink. Common areas, hallways and balconies were specifically mentioned as needing more attention. A few guests noted unkept appearances and even moldy smells, detracting from an otherwise pleasant stay.
While the hotel management appears to prioritize comfort and security, attention to detailed and consistent cleaning could significantly enhance the guest experience.
Staff
Wi-Fi
Parking
For guests without a car, the hotel location felt somewhat isolated from local shops and cafés, underscoring the importance of parking availability. Several reviews highlighted issues like pre-booking a spot that wasn't reserved in practice, leading to further frustrations. There were also mentions of cars having to park on the street due to lack of availability with concerns about potential parking tickets. Additionally, the hotel’s housekeeping sometimes seemed to contribute to the congestion with linens piling up in parking bays.
Overall, while the secure parking is appreciated, operational issues and additional costs have left some guests seeking improvements in the hotel's parking management.
No, Punthill Ivanhoe doesn't have any pool.
No, a spa isn't available at Punthill Ivanhoe.
No, Punthill Ivanhoe doesn't allow dogs.
Yes, parking facilities are available at Punthill Ivanhoe.
No, Punthill Ivanhoe doesn't have a gym.
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