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Summary of reviewsQuest Brighton on the Bay receives widespread praise for its prime location, cleanliness and commendable service, making it an attractive choice for travelers. Located just across from Brighton Beach and close to various cafes, restaurants and shops, the hotel offers easy access to scenic walks and beachside activities. This location is frequently highlighted by guests who appreciate the serene and picturesque surroundings as well as the proximity to local amenities.
The rooms at Quest Brighton on the Bay are generally described as spacious, clean and well-equipped with modern amenities. Many guests specifically mention the large, comfortable beds and the quiet environment, contributing to a restful and pleasant stay. While some guests occasionally note issues such as limited natural light or odd layouts, these minor concerns are often outweighed by the overall positive feedback about the room quality.
Cleanliness is a standout feature at Quest Brighton on the Bay. Numerous reviews commend the hotel for its tidy rooms and spotless facilities, which enhance the guest experience. The well-maintained environment, coupled with comfortable and clean beds, further adds to an overall feeling of comfort and satisfaction.
The hotel staff is consistently lauded for their friendliness, professionalism and attentiveness. Guests frequently highlight the warm and welcoming nature of the staff, along with their willingness to go above and beyond to ensure a pleasant stay. This exceptional service often includes helpful gestures like arranging early check-ins and providing free upgrades, which many guests find particularly accommodating.
On-site parking is another convenience offered by the hotel with secure underground parking available for a reasonable fee. Despite some mentions of tight parking spaces and height restrictions, the access and overall convenience of parking contribute positively to the overall guest experience.
Overall, Quest Brighton on the Bay earns strong recommendations for its superb location, clean and comfortable accommodations and excellent customer service. While there are a few areas noted for minor improvements, the general consensus underscores a high level of satisfaction with many guests expressing their intention to return. Show more
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Categories
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Parking
Accessible Aparthotel
4-Star Aparthotel
Room Types
Studio Apartment Executive This studio features a kitchenette, a flat-screen TV and a living and dining area.
Please note not all rooms have balconies and are subject to availability.
Studio ApartmentPlease note that our lovely Studio rooms almost always do NOT have a balcony and requests for the limited rooms with balcony will attract a daily surcharge due to demand.
This studio features a kitchenette, a flat-screen TV and a work desk. There are no sofas or lounge chairs in these apartments. There are mostly one Queen bed in these Studios, but 2 single beds can be provided with 24 hour notice. No additional bedding can be added.
One-Bedroom ApartmentThis apartment has air conditioning, a fully equipped kitchen and both a bedroom and a living area. The bathroom comes with a bath and a shower.
Two-Bedroom ApartmentOur Two Bedroom Apartment is a set of interconnecting Studio Executives giving a large space in both rooms, with 2 bathrooms and 2 kitchenettes. Bedding can be 2 x king bed or 1 king and 2 single Beds, with 24 hour notice of bedding requests.
Standard Queen RoomPlease note that our comfortable and compact Standard rooms do NOT have a balcony and no kitchenette. There is a Queen bed option only in these rooms. No additional bedding can be added and it is suitable for up to 2 people only.
This hotel style room features tea and coffee making facilities, a flat-screen TV and a work desk. There are no sofas or lounge chairs in these apartments.
Three-Bedroom VillaPlease note these apartments are located at 349 South Road, Brighton East, VIC 3187. Keys must be picked up at 250 Esplanade, Brighton, VIC 3186.
Guest Reviews
8.2
Very Good
Location
Quest Brighton on the Bay is praised for its superb location, which stands out as its most notable feature. The hotel is conveniently situated just across the road from Brighton Beach, offering guests easy access to serene walks and picturesque scenery. Its proximity to a variety of cafes, restaurants and shops ensures that guests can enjoy the local culinary scene and shopping with ease. Also, it's close to the waterfront, providing an excellent spot for those who love beachside activities.
Guests find the rooms to be comfortable, clean and well-equipped. The beds receive specific mention for their comfort and the rooms, although some are described as small, generally offer the necessary facilities for a pleasant stay. Many reviews highlight the cleanliness of the rooms and overall property, contributing to a peaceful and enjoyable experience.
Parking is available on-site for a small fee, adding to the convenience for those traveling by car. The hotel staff is frequently described as friendly and helpful, enhancing the positive atmosphere of the stay.
Overall, Quest Brighton on the Bay is recommended for its excellent location, providing easy access to the beach, local eateries and shopping areas, all within a charming and quiet neighborhood.
Rooms
Quest Brighton on the Bay offers spacious and clean rooms that are consistently praised for their comfort and modern amenities. Many reviews highlight the large, comfortable beds and the well-appointed nature of the rooms, which come equipped with everything needed for a convenient stay, including good internet and work desks. The rooms are often described as quiet with some specifically noting the peaceful location that is within walking distance to local shops and the beach. The décor and fixtures are modern, contributing to an overall welcoming atmosphere.
However, there are occasional downsides, such as rooms perceived as run-down or having an odd layout. A small percentage of reviewers mentioned issues like unpleasant odors and limited natural light in rooms overlooking the garage. Despite this, the friendly and helpful staff are frequently commended for enhancing the stay, making Quest Brighton on the Bay a comfortable and practical option for visitors.
Beds
Quest Brighton on the Bay offers guests a range of comfortable beds that overall receive favorable feedback. Many reviewers highlight the beds as very comfortable with clean and well-appointed bedding. Mention of king-size beds also appears to enhance the guest experience. Some reviews note that the rooms, while comfortable, can be a bit small.
However, a few guests find the mattresses either too soft or noisy and there are occasional complaints about sagging pillows and mattresses moving when occupants shift positions. Despite these minor issues, the general consensus points towards a good quality sleep experience with clean and comfortable beds at this hotel.
Cleanliness
Quest Brighton on the Bay has garnered praise for its impressive cleanliness standards from multiple guests. Reviews frequently highlight the clean and tidy environment of the hotel, emphasized by mentions of clean rooms, tidy beds and spotless facilities. Many guests appreciated the spaciousness and comfort of the rooms with numerous comments about the well-equipped accommodations. Clean, friendly and located in a good area, the hotel offers ease of access to local amenities and attractions. Several reviews commended the comfortable and clean beds, adding to the overall positive experience. However, a few guests suggested areas for improvement, such as occasional dustiness and the need for better room servicing during stays. Despite these minor points, the consensus underscores Quest Brighton on the Bay's commitment to maintaining a clean and welcoming environment for its visitors.
Staff
At Quest Brighton on the Bay, the staff consistently garners high praise from guests with numerous reviews highlighting their friendliness, professionalism and exceptional service. Many travelers commend the team for being very helpful, polite and accommodating, creating a warm and welcoming atmosphere. The attentive reception staff often receive special mentions, particularly individuals who are noted for their outstanding assistance and positive demeanor.
Guests frequently note the ease of interaction with the staff, emphasizing how clear and straightforward communication is. The team’s dedication to great customer service is evident with guests appreciating their efforts to go above and beyond, such as arranging early check-ins and providing free upgrades. Many reviews underline the staff's remarkable warmth and the reassuring assistance provided throughout the stay.
However, there are occasional mentions of lapses, such as a few instances where guests felt let down by the service. These are largely overshadowed by the overwhelmingly positive feedback, reflecting the overall commitment to ensuring a comfortable and enjoyable experience for all visitors.
In summary, Quest Brighton on the Bay is celebrated for its excellent team who consistently deliver kind, efficient and comprehensive service, making it a top recommendation for those seeking friendly and reliable hospitality.
Parking
Quest Brighton on the Bay offers guests secure, underground parking for a fee, which many find to be reasonably priced and convenient. The access to the parking area is straightforward, making check-in seamless. Numerous reviews highlight the convenience of undercover parking, which proves especially handy given the hotel's location near a nice restaurant and other amenities.
It's noted that parking spaces can be a bit tight and navigating with larger or higher vehicles may be challenging due to height restrictions. Despite this, guests appreciate the ease of access from the underground car park and consider the parking costs fair, although there are mentions of additional charges. Overall, the availability of on-site parking enhances the convenience of staying at the hotel, despite some minor limitations related to space and cost.
4 Star
Quest Brighton on the Bay offers a mix of experiences for its guests with the majority of reviews leaning towards the positive. Many guests found their stay to be exceptional, praising the hotel as a superb and very good place for accommodation. It is often described as providing great value for money with facilities that are overall very good. The location is highlighted frequently for being perfectly situated, appealing highly to visitors. Many guests expressed their intention to return, indicating a strong level of satisfaction with their experience. On the flip side, there are some differing opinions with a few reviews suggesting the hotel does not quite reach the four-star standard, yet these are in the minority amidst a largely positive consensus. Overall, despite a couple of less favorable opinions, the prevailing sentiment is one of high regard for the quality and service provided by Quest Brighton on the Bay.
No, Quest Brighton on the Bay doesn't have any pool.
No, a spa isn't available at Quest Brighton on the Bay.
No, Quest Brighton on the Bay doesn't allow dogs.
Yes, parking facilities are available at Quest Brighton on the Bay.