Quest East Melbourne

Melbourne -37.81663800, 144.98862700 , 48 Wellington Parade, (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsQuest East Melbourne is a highly recommended choice for visitors due to its excellent location and overall positive ambiance. Situated conveniently close to the Melbourne Cricket Ground (MCG) and the city's central business district (CBD), the hotel offers easy access to major attractions, public transport, shops and restaurants. This prime positioning is particularly advantageous for those attending events at the MCG or requiring proximity to local hospitals and conference venues.

Guests consistently praise the hotel's clean, spacious and modern accommodations, which come equipped with well-utilized kitchenettes, ensuring a comfortable stay. Most find the rooms aesthetically pleasing and functional, although there have been occasional mentions of minor cleaning issues. Despite this, the general atmosphere remains inviting, supported by the friendly and helpful staff who enhance the overall guest experience. Staff members like Elena and Suran receive specific commendations for their exceptional service.

Quest East Melbourne stands out not only for its strategic location and welcoming environment but also for its noteworthy amenities, including a relaxing rooftop garden and a rooftop patio suitable for BBQs. Despite some mixed feedback on bed comfort with some finding them too hard or sagging, many guests enjoy a restful sleep with praises for good mattress quality and quiet surroundings.

The parking situation at the hotel garners mixed reviews. While on-site parking is limited and often full, the staff efficiently provide alternative solutions such as secure street permits or nearby off-site parking options, albeit with some noted inconveniences like longer walks.

In summary, Quest East Melbourne excels in offering clean, comfortable and well-appointed accommodations in a prime location, bolstered by a dedicated staff ensuring an enjoyable stay. While prospective guests should prepare for potential parking challenges and varied bed comfort experiences, the hotel's numerous positive attributes make it a popular choice for travelers visiting Melbourne.
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Aparthotel with Free Wi-Fi
Quest East Melbourne offers free Wi-Fi.

Aparthotel with Parking

Accessible Aparthotel

4-Star Aparthotel

Room Types
Studio This open plan room features a kitchenette and a work desk with WiFi access. It also has a flat-screen TV with cable channels, a work desk, hairdryer and ironing facilities. Please note that the price is based on 2 guests. There is no capacity for additional guests.

Twin Studio This open plan room features a kitchenette and a work desk with WiFi access. It also has a flat-screen TV with cable channels, a work desk, hairdryer and ironing facilities. Please note that the price is based on 4 guests. There is no capacity for additional guests.

Executive Studio This open-plan room features a kitchenette with a Nespresso coffee machine, and a work desk with WiFi access. It also has a flat-screen TV with cable channels, a hairdryer and ironing facilities. Please note that the price is based on 2 guests. There is no capacity for extra guests.

Guest Reviews
8.3
Very Good
Location
Quest East Melbourne is consistently praised for its prime location, making it a top choice for visitors looking to explore Melbourne. The hotel's proximity to the Melbourne Cricket Ground (MCG) is a standout feature with guests frequently mentioning the ease of access to the stadium, making it ideal for attending footy matches and other events. Additionally, the hotel's closeness to the city's central business district (CBD) and public transport options like tram stops facilitates easy travel to various city attractions, shops and restaurants.

Its strategic position also provides convenience for those needing to visit the nearby hospitals and conference venues. Guests appreciate the clean, comfortable accommodations and the helpful, friendly staff, which enhance their stay. The rooftop garden is a notable mention, offering a pleasant spot to relax. Overall, Quest East Melbourne's location and welcoming atmosphere make it a go-to destination for a rewarding stay in the city.

Rooms
Quest East Melbourne offers an inviting stay with rooms that are predominantly well-received by guests. The accommodations are frequently described as clean, spacious and modern, appealing to travelers' desire for comfort and aesthetics. Many guests appreciate the roomy interiors, complete with well-equipped kitchenettes, providing all essentials for a multi-day stay. The decor and layout are often highlighted as notably attractive and functional.

The smaller rooms are also noted to be comfortable and well-utilized with good mattress quality contributing to a restful sleep. Despite a few mentions of noise and some discomfort with lower beds, overall guest satisfaction seems high due to the room amenities and cleanliness.

The convenient location near major attractions like the MCG and tennis center adds further appeal. Moreover, the presence of helpful and friendly staff, occasional room upgrades and complimentary mini bar items enhance the overall positive experience. Unique features like a rooftop patio available for BBQs and a charming room setup add to the memorable stay at Quest East Melbourne.

Beds
Quest East Melbourne offers a mixed experience when it comes to bed comfort. Many guests have applauded the comfortable beds, contributing to their overall positive experience at the hotel. Phrases like "very comfortable bed" and "great mattress" are common among satisfied guests, emphasizing the quality of sleep for some.

However, not all visitors had equally pleasant experiences. A number of guests found the beds too hard, sagging or small for couples, affecting their sleep quality. Issues such as "the mattress was too hard and uncomfortable," and "bed was sagging in the middle" were frequently noted. Additionally, some found the pillows too large or flat, further impacting their comfort.

Overall, while many guests found the beds to be a highlight of their stay, others faced discomfort, suggesting that the experience might vary based on personal preferences and room allocation.

Cleanliness
Nestled in a prime location near the MCG and various food outlets, Quest East Melbourne garners appreciation for its clean and comfortable accommodations. Guests frequently highlight the spotless, well-presented rooms and the spacious, welcoming atmosphere. The facilities are modern and luxurious, adding to the overall positive experience. The establishment receives commendations for its friendly and helpful staff.

However, certain areas do exhibit minor issues, such as occasional stains on the carpet or slight mould in the shower. Some rooms may benefit from a more thorough spring cleaning and a few guests noted the presence of personal items left behind in drawers. Despite these isolated incidents, the majority of guests reported that the rooms were clean and well-maintained with comfortable beds and quiet surroundings. The overall experience at Quest East Melbourne is marked by convenience, cleanliness and a hospitable atmosphere, making it a desirable choice for visitors.

Staff
Quest East Melbourne stands out for its remarkable staff, consistently praised for their friendly and helpful demeanor. Guests frequently highlight the accommodating nature of the team, noting their readiness to assist and ensure a pleasant stay. The front desk staff, including receptionists, have been particularly commended for providing excellent service during check-ins and addressing various inquiries. Specific staff members, like Elena and Suran, received individual praise for their exceptional helpfulness.

The courteous and professional behavior of the employees contributes significantly to the positive experience at the hotel. Many guests appreciated the staff's efforts to cater to their requests, such as room upgrades and early check-ins. Even in challenging circumstances, such as probable staff shortages, the team upheld their high service standards, impressing guests with their dedication.

Overall, the overwhelmingly positive feedback underscores that Quest East Melbourne excels not only in location and amenities but also in delivering warm and attentive service, making it a preferred choice for visitors exploring this part of Melbourne.

Parking
Quest East Melbourne receives mixed reviews regarding its parking situation from past guests. The hotel has limited on-site parking, which often gets fully booked, leading to challenges in securing a spot. Many guests pointed out that although parking is advertised, it may not always be available upon arrival, requiring alternative arrangements.

Despite these issues, the staff at Quest East Melbourne are quick to offer various alternative parking solutions to ensure convenience for guests. While on-site parking is restricted, the off-site parking options, facilitated by third-party services, are close by and relatively cost-effective. Guests mentioned being able to obtain a permit for secure street parking right in front of the hotel at a reasonable fee of $20.

However, some visitors still found the off-site parking less than ideal as it sometimes necessitated a longer walk to the hotel, causing inconvenience in certain scenarios such as arriving late for events. Secure parking options are appreciated, but the overall availability remains a concern for many.

In conclusion, while Quest East Melbourne offers some practical alternatives and secure parking solutions, prospective guests should be prepared for potential parking difficulties and consider arranging parking in advance whenever possible.


No, Quest East Melbourne doesn't have any pool.

No, a spa isn't available at Quest East Melbourne.

No, Quest East Melbourne doesn't allow dogs.

Yes, parking facilities are available at Quest East Melbourne.

No, Quest East Melbourne doesn't have a gym.

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