W Melbourne
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Summary of reviewsW Melbourne is celebrated for its prime location in Melbourne's CBD with easy access to restaurants, bars, public transport and major attractions like Southbank and Flinders Lane. Guests find the hotel’s location perfect for exploring the city's vibrant areas and enjoying the nightlife. Despite minor disruptions from nearby construction, the convenience and accessibility of the hotel make it an excellent base for both business and leisure.
The breakfast at W Melbourne receives high marks for its quality and diverse options, especially the breakfast buffet, which is praised for its variety and delicious offerings, including gluten-free items. The breakfast at Lollo restaurant, though generally positive, has mixed reviews about service speed and menu variety. Room service breakfast stands out for its promptness and generous portions, though there are suggestions for more vegan and Asian options.
Dining at W Melbourne's multiple on-site restaurants and bars is a highlight with many guests praising the sophisticated ambiance and great service. Lollo restaurant is a standout, known for its excellent food and attentive staff. The pool bar and Curious bar are also well-received for their cocktails and fun atmospheres, making dining a notable part of the stay. While some guests find the pricing of drinks and meals high, the overall quality and diversity of the dining options are celebrated.
The hotel rooms at W Melbourne are described as spacious, well-designed, stylish and incorporating modern conveniences. Guests particularly appreciate the comfortable beds and the high-tech amenities, though some find the lighting in the bathrooms too dim. Cleanliness is generally praised, although there are occasional issues with housekeeping.
W Melbourne’s staff receive widespread acclaim for their friendliness and professionalism. Guests note the exceptional service from the reception to the valet with special mentions of personalized gestures for special occasions. The staff’s commitment to making each stay memorable is a recurrent theme in the reviews.
The hotel’s Wi-Fi is generally praised for its speed and reliability, contributing to a convenient stay for guests. The fitness and wellness facilities, including the gym, pool and steam bath, are highly appreciated for their quality and the 24/7 access, making the fitness suite a significant positive aspect of the hotel.
The pool area is another major draw, praised for its design, 24/7 availability and luxurious ambiance. Families and children enjoy the kid-friendly setup, while the pool becomes an adult-only haven in the evenings, providing a more tranquil environment. Although occasionally crowded, the pool area’s overall experience is highly praised.
Parking at W Melbourne receives mixed feedback. While the valet service is considered convenient, the high cost and limited availability frustrate some guests. The valet service is appreciated for its efficiency, but the expense deters others.
Overall, W Melbourne stands out for its prime location, stylish design, quality dining, comfortable amenities and exceptional service. While there are areas for improvement, particularly in breakfast variety, housekeeping and parking costs, the hotel offers a memorable and luxurious stay in Melbourne.
Categories
The breakfast at W Melbourne receives high marks for its quality and diverse options, especially the breakfast buffet, which is praised for its variety and delicious offerings, including gluten-free items. The breakfast at Lollo restaurant, though generally positive, has mixed reviews about service speed and menu variety. Room service breakfast stands out for its promptness and generous portions, though there are suggestions for more vegan and Asian options.
Dining at W Melbourne's multiple on-site restaurants and bars is a highlight with many guests praising the sophisticated ambiance and great service. Lollo restaurant is a standout, known for its excellent food and attentive staff. The pool bar and Curious bar are also well-received for their cocktails and fun atmospheres, making dining a notable part of the stay. While some guests find the pricing of drinks and meals high, the overall quality and diversity of the dining options are celebrated.
The hotel rooms at W Melbourne are described as spacious, well-designed, stylish and incorporating modern conveniences. Guests particularly appreciate the comfortable beds and the high-tech amenities, though some find the lighting in the bathrooms too dim. Cleanliness is generally praised, although there are occasional issues with housekeeping.
W Melbourne’s staff receive widespread acclaim for their friendliness and professionalism. Guests note the exceptional service from the reception to the valet with special mentions of personalized gestures for special occasions. The staff’s commitment to making each stay memorable is a recurrent theme in the reviews.
The hotel’s Wi-Fi is generally praised for its speed and reliability, contributing to a convenient stay for guests. The fitness and wellness facilities, including the gym, pool and steam bath, are highly appreciated for their quality and the 24/7 access, making the fitness suite a significant positive aspect of the hotel.
The pool area is another major draw, praised for its design, 24/7 availability and luxurious ambiance. Families and children enjoy the kid-friendly setup, while the pool becomes an adult-only haven in the evenings, providing a more tranquil environment. Although occasionally crowded, the pool area’s overall experience is highly praised.
Parking at W Melbourne receives mixed feedback. While the valet service is considered convenient, the high cost and limited availability frustrate some guests. The valet service is appreciated for its efficiency, but the expense deters others.
Overall, W Melbourne stands out for its prime location, stylish design, quality dining, comfortable amenities and exceptional service. While there are areas for improvement, particularly in breakfast variety, housekeeping and parking costs, the hotel offers a memorable and luxurious stay in Melbourne.
Luxury Hotel
W Melbourne is a design-led luxury hotel with a vibrant atmosphere. It features a gold-leafed indoor pool with a DJ booth, offering a unique leisure experience. The hotel also boasts multiple high-end dining and bar options, contributing to its exclusive and opulent feel.
Hotel near Golf Courses
Located in the heart of the CBD, this hotel provides excellent transport links. Golf enthusiasts can easily access several golf courses south of the city, including the famous Sandbelt courses, via car or public transport.
Hotel for Honeymoon
Known for its stylish design and vibrant atmosphere. It offers modern rooms, excellent dining options, and a lively bar scene, perfect for couples looking for a trendy and exciting honeymoon.
Dog Friendly Hotel
As a high-end hotel, W Melbourne may provide specialized services for pets, potentially including gourmet pet menus or dog-walking services. Its location in the city center could offer access to nearby parks and walking areas.
Romantic Hotel
W Melbourne offers modern and stylish accommodations with vibrant city views. Its trendy atmosphere and excellent amenities make it a great choice for a romantic city escape.
Hotel with Swimming Pool
This hotel features a stylish indoor pool area with modern design. It also includes a fitness center and is centrally located in Melbourne.
Heated Pool Indoor Pool
Business Hotel
This hotel offers stylish accommodations and cutting-edge business facilities. It provides modern meeting spaces and high-tech amenities, catering to the needs of contemporary business travelers. The hotel's vibrant atmosphere and central location make it a dynamic choice.
Accessible Hotel
W Melbourne provides 11 accessible guest rooms with features like a free-standing shower chair, step-free shower, and lowered closet rail. On-site disabled parking is available, and some rooms offer under-bed clearance for hoists. The hotel also has an accessible pool.
Hotel with Gym
W Melbourne is located in the CBD on Flinders Lane. The property offers 5-star accommodation with an indoor pool, sun terrace and state-of-the-art gym.
5-Star Hotel
Located on Flinders Lane, W Melbourne offers a modern and stylish experience with its cutting-edge design and vibrant atmosphere. Guests can enjoy luxury amenities, innovative dining options, and a lively bar scene.
Hotel with Indoor Pool
This hotel offers a stylish and modern experience with a focus on luxury and comfort. The indoor pool is a standout feature, accompanied by a fitness center and a vibrant atmosphere.
Hotel with Heated Pool
The W Melbourne offers a heated outdoor WET® Deck pool, known for its vibrant and stylish atmosphere. This pool provides a chic setting for guests to relax and enjoy the hotel's modern amenities. It is a key feature of the hotel's leisure offerings.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Parking
Guest Reviews
W Melbourne has received overwhelmingly positive feedback from guests, particularly for its location. The hotel is described as being situated in an ideal, central position within Melbourne’s CBD, placing it within walking distance of numerous restaurants, bars and public transport options. Guests appreciate the easy access to various attractions like Southbank, Crown Casino, MCG, the riverfront and Flinders Lane restaurant precinct.
The convenience of the hotel’s location is a highlight, allowing guests to explore Melbourne’s vibrant areas and enjoy the city's nightlife without hassle. Despite some mentioning roadworks and construction nearby, the majority felt the location was amazing, providing an excellent base for both business and leisure activities. The proximity to tram lines and major venues such as Southern Cross station furthers its advantageous position.
Furthermore, the hotel's modern and stylish decor, comfortable rooms and friendly staff contribute to an overall positive experience, making it a top choice for visitors seeking convenience and a central hub to explore Melbourne’s offerings. While there were minor notes about being slightly away from the absolute center, the accessibility and closeness to the CBD’s attractions generally outweigh these drawbacks.
W Melbourne offers a diverse breakfast experience that leaves many guests satisfied and impressed. A majority of the reviews highlight the exceptional quality of the breakfast with several guests describing it as delicious, delightful and even one of the best they’ve had. The breakfast buffet receives high praise for its variety, including omelettes and gluten-free options and is generally considered amazing and incredible by multiple guests.
The Lollo restaurant's breakfast scene garners mixed reactions with a combination of buffet and à la carte options available. Some guests found it superb and lovely, while others noted that the service could be slow and the menu lacked variety. A few reviews mentioned that breakfast was not included in their stay with some feeling the additional cost was high.
Room service breakfast also earned compliments for its promptness and quality with guests appreciating the generous portions and hot coffee.
However, there are criticisms regarding limited options and repetitive menus with some guests specifically pointing out a lack of Asian breakfast choices and vegan options. Additionally, a few reviews expressed dissatisfaction with the pricing, considering it overcharged and not reflective of a buffet experience.
Overall, while there are areas for improvement, particularly in menu variety and service efficiency, W Melbourne’s breakfast is largely well-received for its taste, quality and the variety it does offer.
The dining experience at W Melbourne receives a generally positive reception from guests, who frequently commend the various restaurants and bars on-site. The bar and eating area is noted as lovely, offering great service and a sophisticated ambiance. The pool bar is a highlight, particularly loved for its cocktails by the pool and its appeal for both adults and children.
Guests often mention Lollo restaurant as a standout with many describing the food as excellent and the staff as attentive and friendly. Despite a few instances where dishes did not meet expectations, such as incorrectly cooked eggs or delayed service, the majority found their dining experiences there to be satisfying and memorable. Breakfast at Lollo is highlighted for its quality and attentiveness and many appreciated the convenience and taste of the room service, especially the rib eye.
Curious bar garners praise for its fun atmosphere, amazing cocktails and surprisingly delicious food. It is revered as cozy and romantic, making it a perfect spot for couples. Another dining venue, Culprit, is celebrated for its amazing food and great service, while the overall quality of food across the hotel's various dining options frequently earns high marks from guests.
Nonetheless, there are some criticisms regarding pricing with several guests noting that drinks and meals, especially at the cocktail bar, are overpriced. Additionally, some found the food at the cafe and in-room dining inconsistent in quality, not always matching the high standard of the rest of the hotel. Operating hours for some restaurants also posed an inconvenience with guests having to look for alternatives when venues were closed or hosting events.
Overall, the combination of diverse dining options, exceptional cocktails and generally outstanding service makes dining at W Melbourne a notable part of the stay, despite a few areas needing improvement.
The guest reviews of the rooms at 'W Melbourne' emphasize a blend of modern design, comfort and high-quality amenities. Many guests were pleasantly surprised by the spaciousness and layout of the rooms, often noting them as bigger and well-designed with plenty of storage and necessary features. The décor is consistently described as beautiful, stylish and chic with modern conveniences and quirky touches adding to the overall experience. The beds are frequently mentioned as super comfortable, contributing to a cozy and relaxed atmosphere.
Guests universally appreciated the cleanliness of the rooms, though a few noted that cleanliness could be improved in some cases. The technology incorporated into the rooms, such as modern lighting and a heated toilet seat, was highly praised, although there were occasional remarks about the lighting being too dim in some areas, particularly the bathrooms.
Room service received high marks for efficiency and the amenities such as a well-stocked mini-bar, thoughtful room layout and quality finishes were well-received. Some reviews mentioned minor issues like difficulty with room doors, lighting and incidental noise, but these did not significantly detract from the overall positive impressions.
The hotel's contemporary aesthetic, combined with its spacious and comfortable rooms, makes 'W Melbourne' an attractive option for travelers seeking luxury and modernity. The feelings of elegance and high standard of style throughout the property were echoed by many, making it a standout accommodation choice in Melbourne.
Discover ultimate comfort at W Melbourne, where guest reviews predominantly applaud the hotel for its luxurious bedding. Descriptions like 'exceptional' and 'ultra-comfortable' are frequently associated with the beds, hinting at a heavenly sleep experience that feels like lying on a cloud. Guests also noted the sumptuous bedding with some declaring it the most comfortable hotel bed ever. However, there were some mixed opinions about the pillows; while some found them great and soft, others thought they were high or uncomfortable.
An occasional concern arises regarding bed size and comfort consistency with a few guests mentioning experiences with small or dusty beds. Despite these minor drawbacks, the general sentiment lauds the cozy and incredibly comfortable beds that contribute significantly to a relaxing stay at this modern and edgy hotel.
W Melbourne presents an eye-catching and stylish setting with many guest reviews highlighting its cleanliness and modern decor. The rooms and common areas are frequently commended for being very clean and the property itself is described as clean, stylish, modern and comfortable. Guests consistently mention the immaculate maintenance of rooms and facilities with some describing the spaces as spotlessly clean and exceptionally maintained.
However, cleanliness is not uniformly praised. Some guests reported issues with specific areas, noting instances of dusty surfaces, dirty toilets and unclean windows. Housekeeping services have received mixed reviews with some guests expressing that the attention to detail needs improvement. Specific issues such as waste bins not being emptied, dirty bath towels not being replaced and a dirty toilet in the suite were highlighted. Additionally, there were reports of dust and hair on some surfaces and the pool hygiene left something to be desired for a few guests.
Overall, while W Melbourne excels in cleanliness and style, there are occasional shortfalls in housekeeping that detract from the otherwise high standard of the hotel.
At 'W Melbourne,' the staff consistently receive high praise for their exceptional service. Guests frequently mention the friendliness and helpfulness of the hotel team, from the reception desk to the valet service. Numerous reviewers share positive experiences, highlighting the warm welcomes, attentive service and special gestures such as complimentary champagne and personalized cards for anniversaries and weddings.
The concierge team is particularly noted for their professionalism and prompt assistance, even going above and beyond in emergencies. Staff members are often described as genuinely nice and accommodating, always eager to make each stay memorable.
Despite a few instances of less-than-ideal service, the overwhelming majority of guests commend the staff for their courteous and efficient service. From the quick check-ins to the attentive restaurant service, it is evident that the team is dedicated to providing an outstanding experience.
Furthermore, personalized gestures like birthday wishes and help with dinner reservations, display the staff’s commitment to making every guest feel special. Overall, 'W Melbourne' prides itself on a team that is not only professional and efficient but also exceptionally friendly and welcoming, making for a remarkable stay.
Guests at W Melbourne generally had positive experiences with the hotel's Wi-Fi. The connection was often described as excellent, great and really good. Stability and speed were consistent highlights, making it convenient for activities like using Chromecast on the TV. The Wi-Fi service was complimentary and typically had no issues, adding to the overall ease and comfort of the stay. Despite minor problems such as card issues in the lift and occasional slow speeds, the internet service met the needs of most guests, contributing to a satisfactory visit.
The fitness and wellness facilities at W Melbourne have consistently impressed guests with their high quality and expansive offerings. The gym, described as very clean and well-equipped with great quality equipment, has received numerous accolades. Guests have praised its large, open-plan design and fantastic facilities, highlighting the stylish atmosphere and excellent playlist. The 24/7 access to the gym and pool has been especially appreciated, allowing for flexible workout times.
The adjacent pool and steam bath areas are equally commendable, contributing to an overall package of exceptional wellness amenities. Visitors have noted that the combination of gym, pool and spa makes for a comprehensive fitness suite. Some guests did mention minor issues like the need for better dusting, but overall, the impression remains overwhelmingly positive with many describing the facilities as amazing, fabulous and world-class.
W Melbourne offers a truly remarkable pool experience, consistently praised for its fabulous and stunning design. The pool area stands out for its 24/7 availability, ensuring guests can enjoy a swim at any hour. The heated indoor pool is widely appreciated, providing warmth and comfort, though some guests noted it could be a tad warmer for optimal enjoyment. The poolside setup, complete with a bar, adds a vibrant and luxurious touch, making it a fantastic spot to unwind, especially with the cocktails served.
Families and children find the pool to be a highlight, thanks to its kid-friendly amenities and engaging atmosphere. After 6pm, the pool becomes an adults-only haven, offering a more tranquil environment for relaxation. Despite its appeal, the pool tends to get crowded, particularly on weekends and its size has been a point of contention for some guests, feeling it to be smaller than expected.
The wellness variant facilities, including an infinity pool, sauna and gym, receive high praise for their world-class standards and modern design. The pool area also features great city views, enhancing the overall experience, especially at night. However, there are occasional issues, such as broken lights, basic bar cocktails and a somewhat cold water temperature, which can detract from the experience.
Overall, W Melbourne's pool area is a major draw, known for its luxurious, stylish and comfortable environment, making it a top choice for guests seeking a memorable and relaxing stay.
Visitors to 'W Melbourne' have expressed mixed feelings about the parking facilities available at the hotel. Many guests found the valet parking service to be convenient and smooth, often praising the polite and efficient welcome from valet staff. For some, the valet service was a lifesaver, especially given the otherwise limited parking options.
However, a significant number of guests were dissatisfied with the pricing, describing it as expensive with fees ranging from $60 to $75 per night. The steep cost of parking left many feeling that the service did not offer good value for money. Several guests highlighted the lack of on-site parking, which sometimes necessitated finding alternative arrangements or parking in different car parks due to limited spots or the hotel’s parking being full.
Moreover, the limited availability and the first-come, first-served nature of the valet parking often led to further frustration. Some guests encountered issues such as lengthy wait times or, in unfortunate cases, damage to their vehicles. For future guests, it may be wise to consider nearby parking options or to prepare for the added expense if opting for the hotel's valet service.
W Melbourne offers a mixed experience for families, especially those with young children. On the positive side, many families praised the hotel's pool area, describing it as amazing and a hit with kids. Some guests mentioned that their children, even the picky eaters, loved the food options available. The staff received commendations for being incredibly friendly and helpful, enhancing the overall experience for families. The room facilities were noted as comfortable and well-sized, which contributed to a pleasant stay.
However, some aspects of W Melbourne's family-friendliness drew criticism. Despite the pool being a favorite, there were restrictions such as no kids allowed after 5pm, which several guests found disappointing. The hotel’s atmosphere, likened to an art gallery, was suggested to be more suitable for adults. Complaints about a lack of kid-friendly activities and spaces within the hotel were common with some families feeling the policy and environment were not accommodating for children. While certain gestures, like personalized messages and birthday surprises, were appreciated, other guests pointed out that their children did not feel welcome with remarks about the hotel not being 'on brand' for kids.
In summary, while W Melbourne has certain attributes that cater well to families, there are notable gaps in its kid-friendliness that some guests found less than ideal.
W Melbourne has received varied feedback, but many guests highlight its true five-star acclaim. The hotel's facilities and services are consistently praised as meeting or exceeding five-star expectations. Reviewers often comment on the modern, luxurious and chic design of the hotel. The hotel is noted for its high-quality touches and exceptional customer service with several guests terming their stay as perfect and highly recommend it for the best experience in Melbourne.
Guests frequently mention the immaculate, well-maintained facilities and the hotel's contemporary features. While some felt that the hotel didn't quite meet the top echelons of five-star luxury, expressions like "truly five-star stay", "first class 5 star" and "service you'd expect from a five-star" are recurrent in positive reviews.
However, there are remarks pointing out that the service, at times, wasn't up to scratch for a five-star hotel with cleaning standards also occasionally falling short. Some guests felt the hotel is more reminiscent of a boutique hotel or a vibrant spot for younger crowds, rather than traditional five-star luxury.
Overall, though some aspects received criticism, W Melbourne generally garners admiration for its stunning appearance, lavish amenities and consistent quality, establishing itself as a strong contender in the five-star hotel category.
W Melbourne is highly praised by business travelers for its top-tier business amenities and facilities. Its prime location in the heart of Melbourne’s business district makes it ideal for those attending conferences or corporate events. Guests appreciate the well-maintained business center, meeting rooms and workspaces that are designed to meet professional needs with high quality. The hotel offers reliable and fast wifi, essential for business tasks and creates an environment conducive to productivity.
The facilities and services available are tailored for the corporate market, offering a professional ambiance that includes business-grade desks with power points and USB connections. Business travelers can expect a fantastic experience with superb amenities that make their stays more comfortable and efficient. The hotel boasts a five-star rating and is known for its business-friendly accommodations, making it perfect for work trips and business stays. Furthermore, the staff is noted for their business care, enhancing the overall experience for professionals on the go. Whether for meetings, consultations or conferences, W Melbourne stands out as a quality business hotel with top-notch amenities and exceptional service.
W Melbourne boasts a prime, accessible location in the city, making it a convenient choice for travelers. The hotel provides wheelchair-accessible facilities, ensuring that mobility is not a concern for guests. With most attractions and amenities within a short walk, W Melbourne is ideal for those who prefer to explore the city on foot. While there are areas for improvement, such as better signage placement to enhance navigation, the overall accessibility of the hotel is commendable. Whether venturing out into the city or navigating the hotel's facilities, guests with disabilities will find W Melbourne accommodating and accessible.
The heated pool at W Melbourne is a standout feature frequently praised by guests. Its consistently warm temperature provides a comforting experience, making it a much-enjoyed amenity regardless of the time of day, as the pool is open 24/7. The pool area is well-maintained and offers plenty of seating, allowing for a leisurely and relaxing environment. The addition of great tunes playing in the background enhances the overall experience, creating a delightful and serene atmosphere. The heated pool is well-regarded for its cleanliness and the relaxing ambience it offers, making it a favorite spot for many guests during their stay.
The indoor pool at W Melbourne is a standout feature, frequently praised for its stunning and fabulous design. The pool area is open 24/7, allowing guests the flexibility to enjoy a swim at any hour. The pool itself is well-maintained, clean and heated, providing a warm and inviting experience. Reviewers found the pool to be relaxing and refreshing with many describing it as amazing and perfect. While a few noted that the pool could be a bit warmer or larger, the overall consensus points to it being a high-quality amenity worth spending time in. The beautiful view from the pool area adds to the overall appeal, enhancing the luxurious atmosphere of the hotel. Whether for a leisure swim or a moment of relaxation, the indoor pool at W Melbourne holds a strong recommendation from its guests.
W Melbourne stands out as a premier destination for honeymooners, frequently described as an ideal honeymoon location. Numerous guests have celebrated significant milestones, such as their anniversaries and wedding nights, at this luxurious hotel, often highlighting its dedicated honeymoon accommodations.
The romantic atmosphere of W Melbourne is highly praised, making it a perfect escape for newlyweds. The staff are noted for their incredible service, often going above and beyond to ensure that honeymoon celebrations go perfectly. The luxurious and romantic setting of the hotel enhances the overall experience with many guests recalling their time there as delightful, special and unforgettable.
Guests who chose W Melbourne for their honeymoon have consistently expressed their satisfaction with many recommending the hotel for other honeymoon couples. Its reputation for providing a special, memorable experience has made it a favorite for those looking to mark their special occasions in an elegant and enchanting environment.
W Melbourne delivers an opulent escape, as captured in numerous guest reviews. The hotel boasts true 5-star facilities and exudes luxury through its sophisticated design and high-end amenities. The rooms, decorated beautifully with a luxurious feel and modern conveniences, left guests feeling pampered and special. The suite was described as the epitome of luxury, offering a superbly well-designed retreat. Words like luxurious, luxury experience and absolute luxury illustrate the overwhelmingly positive reception.
Guests also highlighted the hotel’s impeccable staff and superior level of service, contributing to a memorable stay. The friendly and attentive personnel went above and beyond, promptly addressing service requests and facilitating early check-ins. The hotel's vibe was noted to be both super funky and modern, contributing to its charming appeal.
Located in a high-end area, W Melbourne offers a high-end feel complemented by luxury internal features – even down to the textured tissues. The combination of a premium location, beautifully appointed rooms and excellent facilities made for a luxurious experience that left many guests satisfied. Although there were minor criticisms about certain decor items and the absence of a spa or sauna, these issues didn't significantly detract from the overall feeling of opulence and superb guest experience.
In sum, W Melbourne successfully creates a luxurious and modern haven, ensuring that the guests experience a truly 5-star stay with excellent service and elegant surroundings.
W Melbourne is the ideal destination for a romantic getaway, whether it's a wedding night, anniversary or just a special weekend. Guests consistently highlight the lovely gestures such as champagne in the room upon arrival, making celebrations even more memorable. The romantic atmosphere and vibe of the hotel create a cozy and intimate setting, enhanced by luxurious bedding and amenities.
Couples celebrating special occasions like anniversaries or birthdays find the experience particularly enchanting. The Curios bar and other amenities, including a pristine pool, contribute to a romantic and relaxing stay. The staff receive high praise for being helpful, friendly and accommodating, ensuring that every special request or surprise is well-catered for. With its romantic views and luxury housing solutions, W Melbourne stands out as a perfect choice for those seeking a memorable and romantic escape in the city.
W Melbourne is noted for its dog-friendly amenities, catering well to guests traveling with their pets. The hotel offers pet-friendly rooms and provides a welcoming atmosphere for dogs, complete with a doggie box filled with treats. Many guests appreciated the effort to make pets feel at home, highlighting the thoughtful facilities and services provided. While overall feedback is positive, there were mentions of inconsistent policy experiences across different bookings. Nonetheless, dog lovers generally found W Melbourne to be a great choice for staying overnight with their furry companions.
Location Show Map
Location
The convenience of the hotel’s location is a highlight, allowing guests to explore Melbourne’s vibrant areas and enjoy the city's nightlife without hassle. Despite some mentioning roadworks and construction nearby, the majority felt the location was amazing, providing an excellent base for both business and leisure activities. The proximity to tram lines and major venues such as Southern Cross station furthers its advantageous position.
Furthermore, the hotel's modern and stylish decor, comfortable rooms and friendly staff contribute to an overall positive experience, making it a top choice for visitors seeking convenience and a central hub to explore Melbourne’s offerings. While there were minor notes about being slightly away from the absolute center, the accessibility and closeness to the CBD’s attractions generally outweigh these drawbacks.
Breakfast
The Lollo restaurant's breakfast scene garners mixed reactions with a combination of buffet and à la carte options available. Some guests found it superb and lovely, while others noted that the service could be slow and the menu lacked variety. A few reviews mentioned that breakfast was not included in their stay with some feeling the additional cost was high.
Room service breakfast also earned compliments for its promptness and quality with guests appreciating the generous portions and hot coffee.
However, there are criticisms regarding limited options and repetitive menus with some guests specifically pointing out a lack of Asian breakfast choices and vegan options. Additionally, a few reviews expressed dissatisfaction with the pricing, considering it overcharged and not reflective of a buffet experience.
Overall, while there are areas for improvement, particularly in menu variety and service efficiency, W Melbourne’s breakfast is largely well-received for its taste, quality and the variety it does offer.
Dinner
Guests often mention Lollo restaurant as a standout with many describing the food as excellent and the staff as attentive and friendly. Despite a few instances where dishes did not meet expectations, such as incorrectly cooked eggs or delayed service, the majority found their dining experiences there to be satisfying and memorable. Breakfast at Lollo is highlighted for its quality and attentiveness and many appreciated the convenience and taste of the room service, especially the rib eye.
Curious bar garners praise for its fun atmosphere, amazing cocktails and surprisingly delicious food. It is revered as cozy and romantic, making it a perfect spot for couples. Another dining venue, Culprit, is celebrated for its amazing food and great service, while the overall quality of food across the hotel's various dining options frequently earns high marks from guests.
Nonetheless, there are some criticisms regarding pricing with several guests noting that drinks and meals, especially at the cocktail bar, are overpriced. Additionally, some found the food at the cafe and in-room dining inconsistent in quality, not always matching the high standard of the rest of the hotel. Operating hours for some restaurants also posed an inconvenience with guests having to look for alternatives when venues were closed or hosting events.
Overall, the combination of diverse dining options, exceptional cocktails and generally outstanding service makes dining at W Melbourne a notable part of the stay, despite a few areas needing improvement.
Rooms
Guests universally appreciated the cleanliness of the rooms, though a few noted that cleanliness could be improved in some cases. The technology incorporated into the rooms, such as modern lighting and a heated toilet seat, was highly praised, although there were occasional remarks about the lighting being too dim in some areas, particularly the bathrooms.
Room service received high marks for efficiency and the amenities such as a well-stocked mini-bar, thoughtful room layout and quality finishes were well-received. Some reviews mentioned minor issues like difficulty with room doors, lighting and incidental noise, but these did not significantly detract from the overall positive impressions.
The hotel's contemporary aesthetic, combined with its spacious and comfortable rooms, makes 'W Melbourne' an attractive option for travelers seeking luxury and modernity. The feelings of elegance and high standard of style throughout the property were echoed by many, making it a standout accommodation choice in Melbourne.
Beds
An occasional concern arises regarding bed size and comfort consistency with a few guests mentioning experiences with small or dusty beds. Despite these minor drawbacks, the general sentiment lauds the cozy and incredibly comfortable beds that contribute significantly to a relaxing stay at this modern and edgy hotel.
Cleanliness
However, cleanliness is not uniformly praised. Some guests reported issues with specific areas, noting instances of dusty surfaces, dirty toilets and unclean windows. Housekeeping services have received mixed reviews with some guests expressing that the attention to detail needs improvement. Specific issues such as waste bins not being emptied, dirty bath towels not being replaced and a dirty toilet in the suite were highlighted. Additionally, there were reports of dust and hair on some surfaces and the pool hygiene left something to be desired for a few guests.
Overall, while W Melbourne excels in cleanliness and style, there are occasional shortfalls in housekeeping that detract from the otherwise high standard of the hotel.
Staff
The concierge team is particularly noted for their professionalism and prompt assistance, even going above and beyond in emergencies. Staff members are often described as genuinely nice and accommodating, always eager to make each stay memorable.
Despite a few instances of less-than-ideal service, the overwhelming majority of guests commend the staff for their courteous and efficient service. From the quick check-ins to the attentive restaurant service, it is evident that the team is dedicated to providing an outstanding experience.
Furthermore, personalized gestures like birthday wishes and help with dinner reservations, display the staff’s commitment to making every guest feel special. Overall, 'W Melbourne' prides itself on a team that is not only professional and efficient but also exceptionally friendly and welcoming, making for a remarkable stay.
Wi-Fi
Gym
The adjacent pool and steam bath areas are equally commendable, contributing to an overall package of exceptional wellness amenities. Visitors have noted that the combination of gym, pool and spa makes for a comprehensive fitness suite. Some guests did mention minor issues like the need for better dusting, but overall, the impression remains overwhelmingly positive with many describing the facilities as amazing, fabulous and world-class.
Pool
Families and children find the pool to be a highlight, thanks to its kid-friendly amenities and engaging atmosphere. After 6pm, the pool becomes an adults-only haven, offering a more tranquil environment for relaxation. Despite its appeal, the pool tends to get crowded, particularly on weekends and its size has been a point of contention for some guests, feeling it to be smaller than expected.
The wellness variant facilities, including an infinity pool, sauna and gym, receive high praise for their world-class standards and modern design. The pool area also features great city views, enhancing the overall experience, especially at night. However, there are occasional issues, such as broken lights, basic bar cocktails and a somewhat cold water temperature, which can detract from the experience.
Overall, W Melbourne's pool area is a major draw, known for its luxurious, stylish and comfortable environment, making it a top choice for guests seeking a memorable and relaxing stay.
Parking
However, a significant number of guests were dissatisfied with the pricing, describing it as expensive with fees ranging from $60 to $75 per night. The steep cost of parking left many feeling that the service did not offer good value for money. Several guests highlighted the lack of on-site parking, which sometimes necessitated finding alternative arrangements or parking in different car parks due to limited spots or the hotel’s parking being full.
Moreover, the limited availability and the first-come, first-served nature of the valet parking often led to further frustration. Some guests encountered issues such as lengthy wait times or, in unfortunate cases, damage to their vehicles. For future guests, it may be wise to consider nearby parking options or to prepare for the added expense if opting for the hotel's valet service.
Family
However, some aspects of W Melbourne's family-friendliness drew criticism. Despite the pool being a favorite, there were restrictions such as no kids allowed after 5pm, which several guests found disappointing. The hotel’s atmosphere, likened to an art gallery, was suggested to be more suitable for adults. Complaints about a lack of kid-friendly activities and spaces within the hotel were common with some families feeling the policy and environment were not accommodating for children. While certain gestures, like personalized messages and birthday surprises, were appreciated, other guests pointed out that their children did not feel welcome with remarks about the hotel not being 'on brand' for kids.
In summary, while W Melbourne has certain attributes that cater well to families, there are notable gaps in its kid-friendliness that some guests found less than ideal.
5 Star
Guests frequently mention the immaculate, well-maintained facilities and the hotel's contemporary features. While some felt that the hotel didn't quite meet the top echelons of five-star luxury, expressions like "truly five-star stay", "first class 5 star" and "service you'd expect from a five-star" are recurrent in positive reviews.
However, there are remarks pointing out that the service, at times, wasn't up to scratch for a five-star hotel with cleaning standards also occasionally falling short. Some guests felt the hotel is more reminiscent of a boutique hotel or a vibrant spot for younger crowds, rather than traditional five-star luxury.
Overall, though some aspects received criticism, W Melbourne generally garners admiration for its stunning appearance, lavish amenities and consistent quality, establishing itself as a strong contender in the five-star hotel category.
Business
The facilities and services available are tailored for the corporate market, offering a professional ambiance that includes business-grade desks with power points and USB connections. Business travelers can expect a fantastic experience with superb amenities that make their stays more comfortable and efficient. The hotel boasts a five-star rating and is known for its business-friendly accommodations, making it perfect for work trips and business stays. Furthermore, the staff is noted for their business care, enhancing the overall experience for professionals on the go. Whether for meetings, consultations or conferences, W Melbourne stands out as a quality business hotel with top-notch amenities and exceptional service.
Accessible
Heated Pool
Indoor Pool
Honeymoon
The romantic atmosphere of W Melbourne is highly praised, making it a perfect escape for newlyweds. The staff are noted for their incredible service, often going above and beyond to ensure that honeymoon celebrations go perfectly. The luxurious and romantic setting of the hotel enhances the overall experience with many guests recalling their time there as delightful, special and unforgettable.
Guests who chose W Melbourne for their honeymoon have consistently expressed their satisfaction with many recommending the hotel for other honeymoon couples. Its reputation for providing a special, memorable experience has made it a favorite for those looking to mark their special occasions in an elegant and enchanting environment.
Luxury
Guests also highlighted the hotel’s impeccable staff and superior level of service, contributing to a memorable stay. The friendly and attentive personnel went above and beyond, promptly addressing service requests and facilitating early check-ins. The hotel's vibe was noted to be both super funky and modern, contributing to its charming appeal.
Located in a high-end area, W Melbourne offers a high-end feel complemented by luxury internal features – even down to the textured tissues. The combination of a premium location, beautifully appointed rooms and excellent facilities made for a luxurious experience that left many guests satisfied. Although there were minor criticisms about certain decor items and the absence of a spa or sauna, these issues didn't significantly detract from the overall feeling of opulence and superb guest experience.
In sum, W Melbourne successfully creates a luxurious and modern haven, ensuring that the guests experience a truly 5-star stay with excellent service and elegant surroundings.
Romantic
Couples celebrating special occasions like anniversaries or birthdays find the experience particularly enchanting. The Curios bar and other amenities, including a pristine pool, contribute to a romantic and relaxing stay. The staff receive high praise for being helpful, friendly and accommodating, ensuring that every special request or surprise is well-catered for. With its romantic views and luxury housing solutions, W Melbourne stands out as a perfect choice for those seeking a memorable and romantic escape in the city.
Dog Friendly
Yes, W Melbourne has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at W Melbourne.
Yes, W Melbourne welcomes dogs.
Yes, parking facilities are available at W Melbourne.
Yes, W Melbourne has a gym.
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