Comfort Inn Memphis Downtown
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Summary of reviewsThe Comfort Inn Memphis Downtown is a well-regarded hotel, consistently praised for its excellent location, cleanliness and friendly staff. Positioned on the outskirts of downtown Memphis, the hotel offers easy access to major attractions such as Beale Street, the Main Street Trolley, the Mississippi River and various restaurants and bars. Guests particularly appreciate the beautiful river views, the convenience of a parking garage and easy freeway access, all contributing to a safe and pleasant stay.
The hotel's breakfast receives high marks for variety and quality, featuring options like eggs, sausage, bacon, waffles, fresh biscuits and fruit. The clean dining area and attentive staff further enhance the breakfast experience, though some guests note occasional crowding and limited selections. Despite these minor drawbacks, the breakfast is generally seen as a strong feature, adding significant value to the stay.
Rooms at the Comfort Inn are spacious and clean, many offering stunning views of the Mississippi River and downtown. Guests appreciate the comfortable beds and proper amenities, though some rooms could benefit from updates and improvements. The overall cleanliness of the hotel is a major positive with daily room cleanings ensuring a pleasant stay.
The staff at Comfort Inn Memphis Downtown receive high praise for their friendliness, professionalism and helpfulness, particularly the front desk team. This welcoming atmosphere significantly enhances the overall guest experience. However, feedback on the breakfast staff is more mixed with some guests noting unfriendly behavior.
Free WiFi is available and functional for basic use, though connections can be inconsistent. The gym, while adequate for basic workouts, could use significant updates. The rooftop pool with its great city views, is generally clean and well-maintained but has faced closures for repairs, which can be disappointing for guests.
Parking at the hotel is convenient and secure with underground and on-site options available, despite some tight spaces and an additional daily fee. The hotel is considered family-friendly, offering amenities like family rooms, a game corner and a shallow pool for children. While basic, these facilities and the friendly staff make it a good choice for traveling families.
The hotel's prime location near Beale Street and other nightlife spots is a major draw, making it easy for guests to explore Memphis's vibrant scene. The beds are generally comfortable, though some guests have mentioned issues with specific rooms.
Overall, Comfort Inn Memphis Downtown offers a dependable three-star experience, delivering good value, comfort and convenience for both leisure and business travelers.
Categories
The hotel's breakfast receives high marks for variety and quality, featuring options like eggs, sausage, bacon, waffles, fresh biscuits and fruit. The clean dining area and attentive staff further enhance the breakfast experience, though some guests note occasional crowding and limited selections. Despite these minor drawbacks, the breakfast is generally seen as a strong feature, adding significant value to the stay.
Rooms at the Comfort Inn are spacious and clean, many offering stunning views of the Mississippi River and downtown. Guests appreciate the comfortable beds and proper amenities, though some rooms could benefit from updates and improvements. The overall cleanliness of the hotel is a major positive with daily room cleanings ensuring a pleasant stay.
The staff at Comfort Inn Memphis Downtown receive high praise for their friendliness, professionalism and helpfulness, particularly the front desk team. This welcoming atmosphere significantly enhances the overall guest experience. However, feedback on the breakfast staff is more mixed with some guests noting unfriendly behavior.
Free WiFi is available and functional for basic use, though connections can be inconsistent. The gym, while adequate for basic workouts, could use significant updates. The rooftop pool with its great city views, is generally clean and well-maintained but has faced closures for repairs, which can be disappointing for guests.
Parking at the hotel is convenient and secure with underground and on-site options available, despite some tight spaces and an additional daily fee. The hotel is considered family-friendly, offering amenities like family rooms, a game corner and a shallow pool for children. While basic, these facilities and the friendly staff make it a good choice for traveling families.
The hotel's prime location near Beale Street and other nightlife spots is a major draw, making it easy for guests to explore Memphis's vibrant scene. The beds are generally comfortable, though some guests have mentioned issues with specific rooms.
Overall, Comfort Inn Memphis Downtown offers a dependable three-star experience, delivering good value, comfort and convenience for both leisure and business travelers.
Inn for Honeymoon
Located downtown near the trolley line, offering a romantic atmosphere. Features private spa tubs in some rooms, providing a relaxing amenity for couples at a value price point.
Accessible Inn
Comfort Inn Memphis Downtown is listed as one of the best accessible hotels in Memphis. It provides wheelchair access and accommodations.
3-Star Inn
This hotel offers a downtown location and standard Comfort Inn amenities, including complimentary breakfast. It provides a budget-friendly option for travelers.
Family Friendly Inn
Inn near Nightlife Spots
Inn with Swimming Pool
Rooftop Pool
Business Inn
Inn with Parking
Inn with Gym
Inn with Rooftop Pool
Guest Reviews
The Comfort Inn Memphis Downtown boasts a prime location that highly satisfies its guests. Situated on the outskirts of downtown, it offers easy access to major attractions, including the iconic Beale Street, which is within walking distance or a short trolley ride away. Visitors appreciate its central position, conveniently close to the Main Street Trolley, the Mississippi River and a plethora of restaurants and bars. The proximity to the convention center and other significant sites makes it ideal for both leisure and business travelers. Guests frequently highlight the hotel's proximity to the river, offering beautiful views and an inviting ambiance. Despite being slightly on the fringe of downtown, the location is described as quiet but convenient, ensuring a safe and pleasant stay. The availability of a parking garage and easy freeway access further enhances the convenience. Overall, the location of Comfort Inn Memphis Downtown consistently receives high praise for its accessibility, scenic views and nearby attractions, making it a strategic base for exploring the vibrant city of Memphis.
The breakfast at Comfort Inn Memphis Downtown has received a spectrum of feedback but leans heavily towards the positive. Guests frequently praise the variety and quality, describing it as excellent, amazing and superb. Many appreciate the extensive selection that goes beyond typical motel offerings with options like eggs, sausage, bacon, waffles, fresh biscuits and fruit. Several reviews note the breakfast as plentiful and satisfying, adding that it contributes to an overall positive stay.
The breakfast service garners mentions of good coffee, attentive staff and a clean dining area. Some guests highlight the delightful breakfast layout and the American style buffet, noting it as abundant and good.
However, there are remarks on limited selections and crowded areas at times. A few guests felt that the breakfast options were repetitive or not warm enough. Noteworthy complaints include the use of paper plates and plastic cutlery, a small breakfast area and occasional shortages of specific items. Despite these drawbacks, the overwhelming sentiment is that the breakfast at Comfort Inn Memphis Downtown is a strong feature, often exceeding expectations and adding value to the hotel experience.
Comfort Inn Memphis Downtown offers spacious and clean rooms, many boasting stunning views of the Mississippi River and downtown. The general consensus is that rooms are very large, allowing ample room to move with comfortable beds and proper amenities. The cleanliness of the rooms stands out as a common positive remark with many guests noting how well-maintained and tidy their accommodations were.
However, there are some concerns regarding the hotel's room conditions. A few guests experienced a stale smell or smoke within the rooms and some described the decor as old-fashioned or dated. Certain rooms were noted to be noisy or had issues like small, outdated bathrooms. Additionally, a few rooms lacked windows, which might not be suitable for guests who prefer natural light.
Despite these drawbacks, the hotel's location offers lovely views and convenient access to attractions, making it a pleasant stay for many travelers. The staff received high praise for their friendliness and helpfulness, which enhanced the overall experience. While there are areas for improvement, the Comfort Inn Memphis Downtown delivers a generally satisfactory stay with its spacious, comfortable and clean accommodations.
The Comfort Inn Memphis Downtown generally receives positive feedback regarding its beds. Many guests find the beds to be very comfortable, often describing them as comfy, super comfortable and even likening a king-sized bed to a cloud. The mattresses and sheets are praised for being of good quality with clean and comfortable bedding contributing to a good night's sleep. The beds are noted to be wide with some rooms offering king-sized options that are particularly appreciated.
However, there were a few concerns mentioned. A bed in an ADA compliant room was noted as being too high and there were occasional remarks about beds being too stiff or uncomfortable. Additionally, sofa beds were mentioned a few times, though not always favorably with one specifically noted as broken.
Overall, the consensus is that the beds at Comfort Inn Memphis Downtown are comfortable with good bedding and a variety of pillow options enhancing guests' sleep experience.
At Comfort Inn Memphis Downtown, cleanliness stands out as a significant positive aspect frequently noted by guests. Common comments highlight that rooms are generally very clean, well-maintained and tidy. Guests find the hotel's overall cleanliness to be commendable with daily room cleanings ensuring a pleasant stay. Many guests appreciated the neatness of the rooms and facilities, describing them as spotless and very clean.
However, a few areas could benefit from some attention. Some guests mentioned that the hotel garage needs updating and cleaning and occasionally, the elevators were noted as a bit dirty. The bathrooms, although generally clean, were cited by some guests as needing more attention occasionally. Some rooms had a stale smell and there were isolated reports of hair in tubs and outdated toilets. Despite these minor issues, the overall consensus paints a picture of a clean and comfortable accommodation, making it a popular choice for travelers seeking reliable and tidy lodging.
Travelers staying at the Comfort Inn Memphis Downtown often praise the hotel staff for their friendliness and helpful nature. Words like pleasant, courteous and incredibly kind frequently surface in guest comments about their interactions, particularly with the front desk and reception teams. Guests appreciate an accommodating atmosphere, contributing to a welcoming and hospitable experience. The front desk staff are noted for their professionalism, courtesy and outstanding customer service, often described as making a great first impression upon check-in.
However, feedback on the breakfast staff is mixed with several guests pointing out unfriendly or rude behavior. Despite this, the positive reviews overwhelmingly highlight a staff known for their dedication, kindness, attentiveness and knowledge, contributing to pleasant stays and exceptional service. Overall, the staff at Comfort Inn Memphis Downtown appear to make a significant and favorable impact on hotel guests, enhancing their overall experience.
The Comfort Inn Memphis Downtown offers complimentary WiFi to its guests, which generally meets basic standards and can be functional for casual browsing. Some guests have reported an excellent and reliable connection, especially in public areas like the lobby, while others have appreciated the stable WiFi in their rooms. However, opinions on the WiFi are varied. Some guests found the internet connection to be slow, intermittent or difficult to connect with issues such as incorrect codes and poor instructions compounding the experience. Overall, while the free WiFi is a convenient feature, it could benefit from some improvements to provide a more consistently reliable service.
The gym at Comfort Inn Memphis Downtown has received mixed reviews from guests. While some guests found it to be an adequate, good gym, the majority felt that it fell short of expectations. Commonly noted issues included the gym being small and needing updating. Several guests described it as below par or below average, highlighting the need for significant improvements in the workout facility. Although it serves its purpose for a basic workout, it appears that the gym could benefit from renovations and enhancements to meet guest expectations better.
Travelers interested in the Comfort Inn Memphis Downtown should note that the hotel's pool has received mixed reviews. The pool is located on the rooftop, offering a great view of the cityscape, which many guests appreciate. Despite being on the smaller side, the pool area is generally considered to be clean and well-maintained with some travelers describing the pool services as excellent.
However, visitors should be aware that the pool has faced closures for repairs and maintenance, leading to disappointment among many guests, particularly children. The pool is often not in operation with reports indicating it's only open in the spring and sometimes remains closed due to ongoing repairs. When in use, some have found the pool to be very cold and occasionally crowded, which can detract from the experience.
While the idea of a rooftop pool is appealing, potential guests should manage their expectations regarding its availability and conditions during their stay at Comfort Inn Memphis Downtown.
Comfort Inn Memphis Downtown offers various parking options that guests generally find convenient and secure. Many reviewers appreciated the ease and safety of parking with numerous mentions of secure underground and on-site parking. The parking garage beneath the hotel is frequently noted as a major plus, providing ample and accessible space for most cars. Guests also valued the helpfulness of the staff in managing parking arrangements.
However, several reviews pointed out that the parking spaces can be quite tight, making it challenging for larger vehicles to maneuver. Some guests felt that the structure of the parking garage could use improvements, describing it as cramped or slightly dilapidated. Despite these concerns, the secure aspect of parking reassured many guests.
The additional fee for parking, typically around $12 per day, was a common point of discussion. While some guests considered this fee reasonable and cheap compared to other options, others felt it should be included in the room rate. Notably, a few guests mentioned instances of free parking, though it wasn't consistently available.
Overall, Comfort Inn Memphis Downtown provides a good balance of convenience and security with its underground and on-site parking solutions, albeit with some limitations concerning space and additional charges.
The Comfort Inn Memphis Downtown is an excellent choice for families seeking a safe and clean environment. With friendly and pleasant staff, especially in the breakfast area, families can start their day on a positive note. The hotel features a variety of family-friendly amenities that make it suitable for trips with children, including family rooms and a game corner that kids particularly enjoy.
The family shallow pool is another highlight, providing a safe and fun space for children to swim. The availability of family-specific rooms and even pet-friendly options add to the convenience and comfort of staying here. The hotel’s location is also favorable for family outings and provides good value for money, making it an ideal stop for family vacations. However, it should be noted that the facilities can be quite basic and the beds may not be the most comfortable for families. Overall, it is a great hotel for those traveling with children, offering a balanced set of amenities for a pleasant family stay.
The surrounding nightlife of 'Comfort Inn Memphis Downtown' receives consistent praise for its prime location. Guests appreciate the hotel's proximity to the vibrant Beale Street with various reviews noting it's a short, manageable walk ranging from 10 to 20 minutes. The ease of accessing this iconic street, renowned for its lively bars and restaurants, makes the location particularly appealing. Trolley cars add convenience for those looking to explore further while still enjoying the nearby nightlife spots. Being right downtown ensures that not only Beale Street but also Main Street and other lively attractions are within easy reach. Overall, the hotel's setting enhances the overall experience for those looking to dive into Memphis' exciting nightlife.
Comfort Inn Memphis Downtown offers a great value for those seeking standard comfort in a reasonably safe area. The facilities and services align perfectly with its three-star rating, fulfilling the expectations of a typical American mid-range hotel. Guests have praised the friendly staff and proficient services, considering the accommodations to be better than most three-star hotels in this category.
While it offers no luxury, visitors consistently find it to be a solid three-star stay with some noting the facilities could benefit from minor enhancements to fully meet three-star expectations. Highlights include exceptionally clean stairs and comfortable beds that some guests rate highly. Overall, Comfort Inn Memphis Downtown provides a dependable option for travelers looking for a straightforward, no-frills experience at a good value.
Comfort Inn Memphis Downtown stands out as a prime choice for business travelers thanks to its convenient location close to major job sites and the convention center. The hotel offers a variety of facilities designed to meet corporate needs, including a well-equipped business center with printers and wireless access. The atmosphere is business-friendly, suitable for meetings, workshops and general corporate activities. Guests have praised the professional demeanor of the front desk and the helpful staff, making it a reliable option for a smooth business stay. With quiet rooms perfect for uninterrupted work and a business-friendly setup, the hotel caters effectively to those on business trips. While some amenities like the breakfast and juice machine faced issues, the overarching focus on business facilities and a supportive environment makes it a fitting choice for professional stays.
The Comfort Inn Memphis Downtown offers a range of amenities aimed at improving accessibility for guests with disabilities. Numerous reviews highlight the availability of accessible rooms and bathrooms, as well as good accessibility facilities within the hotel. Guests appreciate the easy-to-use doors for handicapped visitors and the overall accessible nature of the hotel's layout. The hotel also benefits from its convenient location, being easily accessible from highways and providing accessible parking.
Positive comments noted the convenient facilities and accessible rooms available, including some with wheelchair access. Trolley stops nearby enhance the hotel's accessibility, allowing guests with disabilities to explore the local area more easily. Additionally, the presence of eco-friendly measures adds to the appeal for those mindful of sustainability.
However, some areas for improvement were highlighted. The bed height in some ADA-compliant rooms was found to be too high and bathrooms lacked ADA-compliant handicapped commodes. Certain aspects of the hotel, such as lifts and underground parking, were noted to be challenging for accessibility. There is also a suggestion that features like electric doors could further enhance the ease of access for disabled guests. Despite these areas for improvement, the overall accessibility for visitors with disabilities received positive feedback, making it a generally suitable option for those requiring special accessibility needs.
The Comfort Inn Memphis Downtown features a rooftop pool that has received a mix of feedback from guests. The pool is advertised prominently and sits on the 9th floor, offering guests a unique feature that is ideal for relaxation. Some reviews highlight the excellent state of the pool, describing it as amazing and perfect for a refreshing dip. However, there are numerous reports of disappointment due to the pool being closed or not in operation during guests' stays. For those who booked the hotel specifically for this amenity, the closure has been a notable letdown. Despite the mixed experiences, when operational, the rooftop pool seems to be a valued and enjoyable aspect of the hotel. Improvements in ensuring the pool's availability could enhance future guest satisfaction.
The outdoor pool at Comfort Inn Memphis Downtown has received diverse feedback from guests. Many guests have praised the rooftop pool, appreciating the stunning views it offers. Some guests have enjoyed poolside relaxation, highlighting the scenic vistas and the option for a night swim, which seems to enhance the overall experience. Despite the pool being described as somewhat small, the positive aspects of this amenity are often emphasized.
However, the pool has faced frequent closures and was noted as out of commission during various periods. These closures have clearly been a point of frustration, as several guests mentioned arriving to find the advertised rooftop pool unavailable. Additionally, there was feedback about the pool having limited operational dates, primarily opening during the spring season and the pool temperature being less than ideal at times. While the adult-only rooftop pool and the potential to have a relaxing swim were appreciated by some, the regular unavailability remains a recurring issue.
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Location
Breakfast
The breakfast service garners mentions of good coffee, attentive staff and a clean dining area. Some guests highlight the delightful breakfast layout and the American style buffet, noting it as abundant and good.
However, there are remarks on limited selections and crowded areas at times. A few guests felt that the breakfast options were repetitive or not warm enough. Noteworthy complaints include the use of paper plates and plastic cutlery, a small breakfast area and occasional shortages of specific items. Despite these drawbacks, the overwhelming sentiment is that the breakfast at Comfort Inn Memphis Downtown is a strong feature, often exceeding expectations and adding value to the hotel experience.
Rooms
However, there are some concerns regarding the hotel's room conditions. A few guests experienced a stale smell or smoke within the rooms and some described the decor as old-fashioned or dated. Certain rooms were noted to be noisy or had issues like small, outdated bathrooms. Additionally, a few rooms lacked windows, which might not be suitable for guests who prefer natural light.
Despite these drawbacks, the hotel's location offers lovely views and convenient access to attractions, making it a pleasant stay for many travelers. The staff received high praise for their friendliness and helpfulness, which enhanced the overall experience. While there are areas for improvement, the Comfort Inn Memphis Downtown delivers a generally satisfactory stay with its spacious, comfortable and clean accommodations.
Beds
However, there were a few concerns mentioned. A bed in an ADA compliant room was noted as being too high and there were occasional remarks about beds being too stiff or uncomfortable. Additionally, sofa beds were mentioned a few times, though not always favorably with one specifically noted as broken.
Overall, the consensus is that the beds at Comfort Inn Memphis Downtown are comfortable with good bedding and a variety of pillow options enhancing guests' sleep experience.
Cleanliness
However, a few areas could benefit from some attention. Some guests mentioned that the hotel garage needs updating and cleaning and occasionally, the elevators were noted as a bit dirty. The bathrooms, although generally clean, were cited by some guests as needing more attention occasionally. Some rooms had a stale smell and there were isolated reports of hair in tubs and outdated toilets. Despite these minor issues, the overall consensus paints a picture of a clean and comfortable accommodation, making it a popular choice for travelers seeking reliable and tidy lodging.
Staff
However, feedback on the breakfast staff is mixed with several guests pointing out unfriendly or rude behavior. Despite this, the positive reviews overwhelmingly highlight a staff known for their dedication, kindness, attentiveness and knowledge, contributing to pleasant stays and exceptional service. Overall, the staff at Comfort Inn Memphis Downtown appear to make a significant and favorable impact on hotel guests, enhancing their overall experience.
Wi-Fi
Gym
Pool
However, visitors should be aware that the pool has faced closures for repairs and maintenance, leading to disappointment among many guests, particularly children. The pool is often not in operation with reports indicating it's only open in the spring and sometimes remains closed due to ongoing repairs. When in use, some have found the pool to be very cold and occasionally crowded, which can detract from the experience.
While the idea of a rooftop pool is appealing, potential guests should manage their expectations regarding its availability and conditions during their stay at Comfort Inn Memphis Downtown.
Parking
However, several reviews pointed out that the parking spaces can be quite tight, making it challenging for larger vehicles to maneuver. Some guests felt that the structure of the parking garage could use improvements, describing it as cramped or slightly dilapidated. Despite these concerns, the secure aspect of parking reassured many guests.
The additional fee for parking, typically around $12 per day, was a common point of discussion. While some guests considered this fee reasonable and cheap compared to other options, others felt it should be included in the room rate. Notably, a few guests mentioned instances of free parking, though it wasn't consistently available.
Overall, Comfort Inn Memphis Downtown provides a good balance of convenience and security with its underground and on-site parking solutions, albeit with some limitations concerning space and additional charges.
Family
The family shallow pool is another highlight, providing a safe and fun space for children to swim. The availability of family-specific rooms and even pet-friendly options add to the convenience and comfort of staying here. The hotel’s location is also favorable for family outings and provides good value for money, making it an ideal stop for family vacations. However, it should be noted that the facilities can be quite basic and the beds may not be the most comfortable for families. Overall, it is a great hotel for those traveling with children, offering a balanced set of amenities for a pleasant family stay.
Nightlife
3 Star
While it offers no luxury, visitors consistently find it to be a solid three-star stay with some noting the facilities could benefit from minor enhancements to fully meet three-star expectations. Highlights include exceptionally clean stairs and comfortable beds that some guests rate highly. Overall, Comfort Inn Memphis Downtown provides a dependable option for travelers looking for a straightforward, no-frills experience at a good value.
Business
Accessible
Positive comments noted the convenient facilities and accessible rooms available, including some with wheelchair access. Trolley stops nearby enhance the hotel's accessibility, allowing guests with disabilities to explore the local area more easily. Additionally, the presence of eco-friendly measures adds to the appeal for those mindful of sustainability.
However, some areas for improvement were highlighted. The bed height in some ADA-compliant rooms was found to be too high and bathrooms lacked ADA-compliant handicapped commodes. Certain aspects of the hotel, such as lifts and underground parking, were noted to be challenging for accessibility. There is also a suggestion that features like electric doors could further enhance the ease of access for disabled guests. Despite these areas for improvement, the overall accessibility for visitors with disabilities received positive feedback, making it a generally suitable option for those requiring special accessibility needs.
Rooftop Pool
Outdoor Pool
However, the pool has faced frequent closures and was noted as out of commission during various periods. These closures have clearly been a point of frustration, as several guests mentioned arriving to find the advertised rooftop pool unavailable. Additionally, there was feedback about the pool having limited operational dates, primarily opening during the spring season and the pool temperature being less than ideal at times. While the adult-only rooftop pool and the potential to have a relaxing swim were appreciated by some, the regular unavailability remains a recurring issue.
Yes, Comfort Inn Memphis Downtown has pool(s) that belong to one or more of the following categories: Rooftop Pool.
No, a spa isn't available at Comfort Inn Memphis Downtown.
No, Comfort Inn Memphis Downtown doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn Memphis Downtown.
Yes, Comfort Inn Memphis Downtown has a gym.
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