SpringHill Suites Memphis Downtown enjoys an enviable location in the heart of Memphis, offering guests easy access to popular attractions such as Beale Street, the riverfront, Bass Pro Pyramid and Sun Studios. The proximity to key landmarks and the convenience of a trolley stop right next to the hotel make it an ideal base for tourists keen to explore the city's vibrant downtown area.
The hotel's breakfast is widely praised for its variety and quality. Guests appreciate the plentiful and hearty options available from as early as 6:30 AM with special mentions of healthy, low-sugar choices. The warm, friendly service in the breakfast area further enhances the positive start to the day.
Accommodations at SpringHill Suites Memphis Downtown are noted for their spaciousness, cleanliness and comfort. Guests frequently comment on the airy, well-equipped rooms with modern amenities like large TVs and super-equipped studios. The double queen suites in the historic Kress building are particularly admired for their beauty and size. While there are occasional remarks about minor wear and isolated cleanliness issues, the overall feedback highlights the comfort and spaciousness of the rooms.
The staff at SpringHill Suites Memphis Downtown receive consistently high praise for their friendliness, helpfulness and professionalism. The front desk, bartenders and breakfast room staff stand out for their exceptional customer service, contributing significantly to a positive and memorable guest experience.
However, the parking situation presents some challenges for guests. Valet parking is the only option with rates considered pricey and service sometimes slow. Despite parking being available, guests might find the cost and convenience less than ideal and may benefit from exploring alternative parking options nearby.
In terms of sleeping arrangements, guests consistently find the bedding incredibly comfortable. Whether in regular beds, king-size beds or even the sofa, the comfort level is highly rated, often described as providing a restful and cozy sleeping experience.
Overall, SpringHill Suites Memphis Downtown offers a highly positive experience, particularly due to its prime location, comfortable accommodations, excellent breakfast and exceptional staff service.
The Courtyard by Marriott Memphis Airport is celebrated for its strategic and convenient location, particularly appreciated by travelers for its proximity to the airport and ease of access via a 24-hour shuttle service. This location provides a quiet environment, while still being close to downtown Memphis, making it an ideal base for exploring the city.
Guests frequently commend the hotel rooms for their spaciousness, comfort, and cleanliness, contributing to an inviting and restful stay. The hotel's commitment to maintaining a tidy environment is evident, with clean rooms and comfortable beds regularly highlighted. Although the hotel is noted to be somewhat dated, cleanliness and comfort remain strong points.
The staff at the Courtyard by Marriott Memphis Airport are consistently praised for their professionalism, friendliness, and willingness to assist guests, providing a warm and efficient check-in experience and enhancing the overall guest atmosphere. This positive interaction with staff significantly contributes to the welcoming ambiance of the hotel.
While breakfast options receive mixed reviews, with some guests desiring more variety and earlier availability for early departures, the overall guest feedback is positive, particularly in areas of location, comfort, cleanliness, and staff service, which collectively create a satisfying experience for visitors.
Hyatt Place Memphis Germantown garners high praise for its excellent location in a safe, quiet and upscale neighborhood. Guests appreciate its convenient access to the interstate and proximity to a variety of restaurants and amenities. The serene environment and friendly staff amplify the overall experience, making it an exceptional value for those visiting friends or exploring local attractions.
The hotel's breakfast consistently receives high accolades with guests frequently describing it as delicious, varied and a pleasant surprise. The array of options, from fruit to bacon and cereals, caters to diverse tastes. The breakfast staff's friendliness and helpfulness further enhance the positive dining experience.
Guests also commend the rooms for their spaciousness, cleanliness and comfort. Large, well-arranged rooms suitable for groups and lovely, comfortable beds contribute to a cozy stay. Although the bathrooms are noted to be slightly small, the overall cleanliness and quiet ambiance of the rooms stand out.
Cleanliness across the hotel is a significant highlight with both rooms and common areas being spotless and well-maintained. This, coupled with fresh-smelling facilities and a comfortable atmosphere, ensures a pleasant stay. Minor issues like small bathroom sizes or areas needing updates do not detract from the general sentiment of a clean and inviting environment.
The staff at Hyatt Place Memphis Germantown are consistently praised for their friendliness and professionalism. Welcoming from check-in to checkout, the staff—especially individuals like Ron and Bennett—provide exceptional customer service, making guests feel comfortable and valued.
Parking is generally well-received with ample, well-lit spaces contributing to a secure environment. Although the parking lot can be tight for larger vehicles, the convenience and safety of the area are appreciated by most guests.
Finally, the beds at the hotel receive frequent commendations for comfort, contributing significantly to the overall positive guest experience. Despite a few mentions of the beds being low, the general consensus is that the comfortable mattresses and clean accommodations are a major plus.
Overall, Hyatt Place Memphis Germantown delivers an exceptional stay with its prime location, delightful breakfast, clean and spacious rooms, friendly staff and comfortable beds.
The Hyatt Place Memphis Primacy Parkway is highly regarded for its ideal and convenient location. Situated close to restaurants, department stores, and the Memphis airport, it offers easy access for travelers and those attending nearby medical appointments. The quiet surroundings, coupled with attentive staff and spacious accommodations, enhance the overall guest experience.
The hotel’s breakfast receives mixed reviews, with many guests praising it for being delicious and varied. Favorites such as biscuits, fresh orange juice, and coffee are often highlighted, contributing to a pleasant start to the day. Despite this, some guests noted that the breakfast offerings could be expanded and improved in terms of variety and temperature.
Guests generally find the rooms at the hotel to be clean, comfortable, and spacious, with a layout that promotes relaxation. The beds are often described as comfortable, aiding restful nights, while the additional sitting areas and hot showers add to the overall comfort. Although there were some occasional cleanliness issues, such as unswept floors and unclean carpets, the rooms are mostly satisfactory for the price point.
Staff interactions at Hyatt Place Memphis Primacy Parkway are consistently praised, with guests noting the team’s friendliness and efficiency. Staff members like April, Dannon, and Shayne receive special mentions for their excellent customer service. However, some guests did experience minor issues with staff being overworked or not providing sufficient information.
The parking situation presents some challenges, as guests need to pay an additional fee, which is sometimes unexpected. This has led to inconvenience, particularly for those not informed in advance of the costs. Despite this, the hotel remains a popular choice for its overall value and location.
In summary, Hyatt Place Memphis Primacy Parkway offers a generally positive experience with its convenient location, spacious rooms, and friendly staff. While there are areas for improvement, such as breakfast variety, cleanliness consistency, and parking fees, the hotel remains a solid option for those visiting the Memphis area.
Homewood Suites Memphis Germantown is highly praised for its central and convenient location, nestled in the pleasant and secure neighborhood of Germantown. This positions guests within easy reach of Memphis attractions, dining, shopping options and the West Cancer Clinic, making it an ideal choice for both leisure travelers and those on medical visits.
The breakfast experience at the hotel consistently receives positive feedback. Guests appreciate the variety and quality of the offerings, which include hot items like egg omelets, sausage and breakfast potatoes, alongside bagels, toast, cereals, yogurt and fruit cups. The breakfast staff is often highlighted for their friendly and attentive service, contributing to a clean and enjoyable atmosphere.
Guestrooms are described as spacious, clean and comfortable, featuring homely amenities such as full kitchens and ample bathroom space. The layout is particularly suited for families with large areas perfect for relaxation and accommodation of children and pets. Though some minor issues like less comfortable sofa beds or occasional outdated furniture were mentioned, the overall sentiment emphasizes the accommodation's value and homely charm.
Cleanliness at Homewood Suites Memphis Germantown is generally deemed satisfactory with many guests highlighting the well-maintained and modern appearance of the facilities. The staff plays a key role in upholding the hotel's clean and welcoming environment and despite some isolated cleanliness issues, the overall impression remains positive.
The hotel's staff receives significant commendation for their professionalism, friendliness and helpfulness. Guests frequently describe the team members as accommodating and enthusiastic, contributing to a pleasant stay. The breakfast staff, in particular, stands out for their courteous service, further enhancing the guest experience.
Family travelers find Homewood Suites Memphis Germantown especially accommodating, thanks to the spacious, clean rooms and family-friendly amenities like pet policies and a comfortable pool area. The hotel's environment is reassured to be safe and child-friendly, making it a popular choice for families.
The beds at the hotel, particularly the king-sized ones, are often praised for their comfort with many guests noting that they felt at home. However, some guests found the sofa beds less comfortable due to their thin mattresses and noticeable bars. Despite these few negative comments, the majority of guests enjoyed restful nights.
In summary, Homewood Suites Memphis Germantown meets the essential expectations of most travelers with its convenient location, clean and comfortable rooms and excellent customer service. While there are minor areas for improvement, the hotel delivers a consistently positive experience for a diverse range of guests.
Hampton Inn & Suites Memphis-Wolfchase Galleria enjoys a prime location that guests find particularly advantageous, offering easy access to various amenities, shops, and restaurants in a safe and pleasant neighborhood. The hotel's proximity to the hospital and structured site make it a reliable choice for travelers who value accessibility and safety.
The breakfast experience entices positive remarks from guests, who appreciate the variety and taste of the offerings, along with the exceptional service from staff, which often exceeds expectations. While some guests had minor reservations about the selection, the cleanliness and inclusion of breakfast add value to the stay.
The rooms are frequently praised for their spaciousness and cleanliness, contributing to a comfortable and pleasant experience. The separate bedroom and living room layout in some rooms is an appreciated feature, ensuring privacy and space. The comfortable beds guarantee restful nights, and although minor issues were noted regarding cleanliness in certain bathrooms, the overall impression remains positive. The helpful staff, ample parking, and good breakfast further enhance the guest experience, with the availability of hydrating water being a refreshing perk.
Cleanliness across the hotel is generally well-regarded, with guests noting the clean and comfortable conditions. Although specific concerns such as slippery bathtubs or occasional stains suggest areas for improvement, the staff's exceptional service contributes to a welcoming atmosphere, leaving a positive impression overall.
The staff consistently receives praise for their friendly and courteous demeanor, enhancing the welcoming atmosphere throughout the stay. Their efficiency and kindness, particularly noted at the reception desk and breakfast bar, contribute significantly to the guests' positive experience, making Hampton Inn & Suites Memphis-Wolfchase Galleria a recommended choice for its staff, rooms, location, and cleanliness.
Hyatt Place Memphis Wolfchase stands out as a highly favored accommodation in Memphis, thanks to a combination of prime location, exceptional service, and comfortable amenities. The hotel is ideally situated within a vibrant shopping village, offering guests easy access to a variety of dining and shopping options, all while maintaining a quiet, secluded ambiance away from the city's hustle and bustle. Proximity to major highways further enhances its appeal for both leisure and business travelers.
Guests frequently commend the hotel's breakfast, praising the spread for its freshness, variety, and quality, making it a delightful start to the day. The rooms are another highlight, noted for their spaciousness, cleanliness, and comfort. Amenities like sectional couches and separate sitting areas enhance the homely feel, particularly appreciated by families.
Cleanliness is a top priority at Hyatt Place Memphis Wolfchase, with spotless rooms and well-maintained facilities earning consistent praise. The staff's friendliness and helpfulness contribute significantly to the welcoming atmosphere, with impeccable customer service being a hallmark of the guest experience.
The hotel caters well to families, offering roomy accommodations and facilities that are family-friendly, including grassy areas for pets and engaging workout facilities for teens. Guests appreciate the comfortable beds, which are often described as exceptionally comfy, ensuring a restful night's sleep.
Additional amenities, such as a heated outdoor pool and a functional gym, provide added leisure options for guests. Despite some guests noting the gym's modest offerings and occasional parking issues, the overall experience at this hotel is overwhelmingly positive, cementing its reputation as a reliable choice for visitors to Memphis.
The Fairfield Inn and Suites Memphis Germantown offers a highly satisfying experience for travelers seeking convenience, comfort, and exceptional service. Situated in the upscale area of Germantown, the hotel boasts a prime location, providing easy access to a variety of dining and shopping options in a safe and tranquil neighborhood. This strategic positioning, coupled with excellent hospitality, makes it a preferred choice for both leisure and business travelers.
Guests frequently commend the hotel for its outstanding breakfast offerings, noting a diverse and high-quality selection of both hot and cold items, including cheese omelets and waffles. The breakfast area is well-maintained, spacious, and complemented by attentive staff, contributing to a positive start to each day.
The rooms at the Fairfield Inn and Suites are consistently praised for their cleanliness, spaciousness, and comfort, often likened to a "home-away-from-home" experience. Comfortable beds and well-maintained facilities ensure a restful stay, with guests appreciating the value provided compared to higher-priced alternatives.
Cleanliness is a standout feature throughout the property, with modern and updated environments extending from the guest rooms to public areas. This focus on maintenance, along with a welcoming ambiance, leaves a lasting impression on visitors.
The hotel staff is frequently highlighted for their warmth, professionalism, and dedication to meeting guest needs. Their accommodating and helpful nature enhances the overall experience, ensuring a comfortable and enjoyable stay.
Families particularly appreciate the indoor pool with its inviting warmth, making it a popular attraction for children. The pool area, while occasionally needing more upkeep, remains a highlight for family visits. The hotel's convenient location near family-friendly attractions further adds to its appeal for those seeking a memorable family vacation.
Overall, guests are drawn to the Fairfield Inn and Suites Memphis Germantown for its combination of a prime location, exceptional service, comfortable accommodations, and welcoming environment, consistently resulting in positive experiences for all types of travelers.
The Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv by IHG, garners positive reviews for several aspects, making it a favored choice among visitors. The location receives high praise for its proximity to Graceland, providing an ideal spot for Elvis Presley fans. Guests also appreciate the convenient shuttle service to Graceland and the secure, gated parking that adds to their peace of mind. The hotel is positioned well relative to the airport and major Memphis attractions, enhancing the overall convenience for travelers.
Breakfast at this hotel is often described as exceptional with a good variety of quality options like warm iced cinnamon buns and vegetable omelets. The friendly and helpful breakfast staff, particularly a server named Hattie, contributes significantly to the positive dining experience.
Guest rooms are frequently noted for their cleanliness, spaciousness and contemporary appearance. Many visitors highlight the modern amenities, including large TVs and comfortable beds. However, some areas, such as the carpets and certain furnishings, could benefit from more diligent upkeep.
Cleanliness overall receives mixed reviews. While many guests are satisfied with the state of their rooms and communal areas like the gym and bathrooms, recurring issues with dirty carpets and occasional bathroom cleanliness flaws have been noted.
The staff at the hotel consistently earn high marks for their friendliness and willingness to assist. Exceptional service from individuals such as Ms. Duffie, Tori, Cortez, Sawyer, Tonya, Maurice and the general manager Tina significantly enhance guest satisfaction.
The hotel's wifi service is generally well-regarded, providing reliable and speedy connectivity for most visitors, although there are occasional reports of connectivity issues.
Reactions to the indoor, guitar-shaped pool are mixed. While many appreciate its unique design and secure setting, concerns about cleanliness and maintenance issues such as murky water or lack of towels have been noted.
Parking is another strong point with secure, gated parking facilities that are easy to access and provide peace of mind. The availability of free parking and a complimentary shuttle service to Graceland further add to the hotel's appeal.
Guests generally find the beds comfortable and the linens clean, although there are occasional complaints about the firmness of the beds, thin sheets or noisy springs.
As a three-star establishment, the hotel meets the expectations of most visitors, offering clean accommodations, caring staff and a good overall stay despite some minor maintenance issues.
For business travelers, the hotel provides useful amenities such as business meeting rooms and a conducive environment for working, although some guests pointed out limitations like airport noise and other practical challenges.
Accessibility features such as ADA rooms, wheelchair access and ramp access were positively mentioned, though some areas still need improvement to be fully accessible.
In summary, the Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv offers a convenient and comfortable stay, particularly excelling in service, location and breakfast offerings, making it a solid choice for both casual visitors and business travelers looking to explore Memphis.
Homewood Suites by Hilton Southwind - Hacks Cross is favored by guests for its superb location, offering convenience and accessibility amidst a hub of restaurants and stores. The property is ideally situated for both business and leisure travelers, providing easy access to dining, shopping, and entertainment options while maintaining a tranquil setting that offers respite from the hustle and bustle of the surrounding area.
The breakfast service at the hotel garners positive feedback, particularly concerning the variety and quality of offerings, highlighted by a waffle bar, eggs, and an assortment of pastries and beverages. Guests appreciate the friendly and accommodating breakfast staff who enhance the overall experience. Although suggestions for more dietary options and critiques regarding limited selection are voiced, the attentive service remains a notable strength.
Rooms at Homewood Suites are praised for their spaciousness, especially appealing to families due to separate living areas. Guests find the rooms clean and quiet, equipped with convenient amenities like a fridge and microwave. However, inconsistencies like maintenance issues and outdated furnishings are flagged by some guests, reflecting areas for improvement.
Cleanliness at the hotel receives mixed reviews, but many guests commend the overall cleanliness of their accommodations and the facility. Nonetheless, significant challenges in housekeeping standards are noted, impacting the experience for guests who prioritize cleanliness.
The staff is widely recognized for their friendly, professional service, with the morning team and individuals like Ann and Ms. Glinda highlighted for their exceptional hospitality. Despite occasional understaffing and reservation challenges, the staff's dedication and welcoming attitude significantly contribute to guest satisfaction.
Overall, Homewood Suites by Hilton Southwind - Hacks Cross is appreciated for its strategic location, spacious rooms, and the commendable efforts of its staff, appealing to travelers seeking convenience and hospitable service. However, guests might want to consider potential discrepancies in room maintenance and cleanliness.
Townhome Inn & Suites by IHG garners positive acclaim for its prime, convenient location. Guests frequently appreciate its proximity to shopping centers, restaurants, major highways like I45 and I40 and notable attractions such as Wolfchase Mall and Ikea. The hotel's setting in a safe, pleasant area with free parking and easy access to downtown Memphis adds to its attractiveness for both leisure and business travelers. Friendly staff further enhance this appeal.
Breakfast offerings, though largely described as good, delicious and varied with options such as waffles, cereal, eggs and biscuits, have received mixed feedback. Some guests were dissatisfied with the lack of variety and essential items, as well as issues with cold or missing food and delayed service times.
Rooms at the hotel are generally commended for their spaciousness, comfort and cleanliness with many noting the rooms to be very clean, roomy and occasionally newly renovated. Positive mentions highlight comfortable beds and convenient layouts. However, inconsistencies in maintenance, such as musty odors, outdated decor and inadequate soundproofing, detract from the overall experience.
While many guests find the hotel clean and well-kept with tidy rooms and professional staff, there are recurring concerns about housekeeping lapses, including dirty floors, stained bedding and neglected shared facilities. Some public areas and the parking lot also require more maintenance.
Staff receive mixed reviews: many guests comment on their friendliness, helpfulness and professionalism, which contribute significantly to a positive stay. However, complaints about unprofessional behavior, inefficiency and lack of staff presence suggest a need for enhanced training and management oversight.
The WiFi and TV services need substantial improvement. Frequent connectivity issues, slow internet speeds and limited TV channels detract from the guest experience.
The pool area, while enjoyed by families and children, faces concerns regarding cleanliness, maintenance and restricted operating hours. These issues often lead to disappointment among guests.
The hotel is considered family-friendly with rooms suitable for families and a well-received pool. However, some guests experienced noise disturbances and found certain policies and external factors less accommodating for family stays.
Regarding the comfort of beds, many guests praise their firmness and cleanliness, contributing to a good night’s sleep. Nevertheless, discrepancies in bed comfort and cleanliness of sheets were also noted.
As a three-star hotel, guests appreciate the location, smooth check-in process and friendly staff. However, there are mixed evaluations about the facilities, maintenance of rooms and common areas and breakfast quality. With improvements, it could better align with its three-star rating.
For business travelers, the hotel poses some challenges: inadequate internet quality and breakfast options and disruptions from noise hinder productivity, indicating the need for better business accommodations.
Overall, while the hotel has many strong points that guests appreciate, there are several areas in need of attention to enhance the overall guest experience consistently.
La Quinta by Wyndham Memphis Primacy Parkway is well-regarded for its prime location, offering convenient proximity to major highways, shopping centers, restaurants and key Memphis landmarks like Beale Street and the Memphis Zoo. The area is praised for being safe and quiet, enhancing its appeal for both leisure and medical visits. Guests appreciate the spacious and comfortable rooms and the hotel's ample free parking is a definite plus.
Positive aspects of the guest experience include the friendly and helpful attitude of certain staff members, contributing to a more welcoming stay. Families find the hotel accommodating, especially those dealing with emergencies and pet owners benefit from the hotel's pet-friendly policies and designated dog-friendly areas.
However, some areas need significant improvement. The breakfast service often falls short with reports of inadequate replenishment and subpar quality. Cleanliness and maintenance issues are recurrent with many guests noting outdated rooms, unpleasant odors and faulty amenities. Common areas also often appear neglected, contributing to a generally unclean environment.
The hotel's WiFi service has been a consistent problem with frequent disruptions and difficulties in accessing the internet. The pool area also disappoints, frequently reported as closed, dirty or out of service.
Security concerns in the parking area, including car break-ins, warrant better security measures. Despite some positive feedback on clean and comfortable beds, inconsistencies in quality and cleanliness persist. Some staff members exhibit rude and unprofessional behavior, indicating a need for improved management and training.
In summary, La Quinta by Wyndham Memphis Primacy Parkway has a mix of positive aspects such as location, family and pet-friendly facilities and some commendable staff interactions. However, substantial improvements are needed in breakfast service, cleanliness, room maintenance, WiFi reliability, pool management and overall security.
Categories
3 Star
Pool
Heated Pool
Outdoor Pool
Family
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