Victoria Hotel by Chef & Brewer Collection

Menai Bridge 53.22327700, -4.16455300 , Telford Road (Show on Map)
8.3
Very Good


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Summary of reviewsVictoria Hotel by Chef & Brewer Collection consistently impresses guests with its stunning and convenient location along the Menai Straits, providing picturesque views from rooms, balconies and the garden. The hotel's recently refurbished decor, high cleanliness standards and comfortable settings draw praise, further enhanced by friendly and helpful staff who are consistently complimented for their service. The dog-friendly policy, excellent food quality and onsite parking add to the overall favorable impression.

Guests frequently highlight the hotel's breakfast for its variety and quality, including both continental and cooked options. The Full Welsh breakfast and freshly cooked warm danishes are particularly noted with the staff's friendliness and the pleasant dining environment amplifying the experience, despite some minor criticisms regarding portion sizes and buffet choices.

Dinner experiences are similarly commendable, featuring a variety of tasty dishes and cooked-to-perfection meals. While there are occasional remarks about overcooking and limited vegetarian options, the general sentiment remains positive due to the welcoming and attentive staff.

The rooms earn accolades for their decor, cleanliness and comfortable beds with some offering stunning sea views. However, guests do mention certain rooms needing refurbishment and issues such as poor ventilation and noise. Overall, the comfortable beds and scenic vistas contribute significantly to a pleasant stay.

Maintaining a high standard of cleanliness, the hotel receives praise for well-appointed and spotless rooms, even though some bathrooms may require updating. The consistent cleanliness extends to the entire property, thanks to recent renovations.

The staff's exceptional service is frequently highlighted with descriptions of them being friendly, helpful and accommodating. Their dedication ensures a comfortable and welcoming stay for all guests, including accommodating pets and addressing any concerns promptly.

Guests appreciate the comfortable accommodations, particularly the beds, which are often described as sumptuous and providing a good night's rest. While opinions on the bed comfort vary, the overall experience is positive.

For guests with disabilities, the hotel provides a generally positive experience with accessible features and thoughtful design, including a well-equipped bathroom and a lift to the top floor. However, some areas such as tight corridors and the absence of a lift in certain parts could be improved.

Victoria Hotel is highly praised for its dog-friendly policy, allowing pets in rooms, the bar and specific dining areas while charging only a small fee. The staff's attentiveness to pets and the inclusive atmosphere make it a standout choice for pet owners.

Overall, Victoria Hotel by Chef & Brewer Collection combines beautiful views, a superb location, modern decor and excellent service to provide a standout experience for travelers exploring the Menai Straits and its surroundings.
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Dog Friendly Hotel
This hotel is dog-friendly and allows dogs of any size for an additional fee. It provides a welcoming atmosphere and is situated with views of the Menai Strait. The hotel also has a restaurant and bar, which are dog-friendly in selected areas including the gardens.

Accessible Hotel
This hotel offers a generally positive accessible experience with several features including a well-equipped bathroom tailored for disabled users, an easily accessible environment, and a lift providing access to the top floor. They also have rooms suitable for guests requiring good accessibility.

Small Hotel
This hotel offers panoramic views over the Menai Strait and Snowdonia. Its central location in Menai Bridge makes it a convenient and cozy base.

4-Star Hotel
The Victoria Hotel offers panoramic views of the Menai Strait and Snowdonia mountains. It is known for its friendly staff, delicious food, and comfortable rooms. The hotel's central location makes it ideal for exploring Anglesey and the surrounding areas. Some rooms have balconies overlooking the Menai Straits.

Hotel near Golf Courses

Family Friendly Hotel

Room Types
Standard Double Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.

King Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.

Double Room - Disability Access Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.

Superior Double Room This double room features a TV. The unit has 1 bed.

Family Room This family room provides a TV. The unit offers 2 beds.

Double Room with Sea View This double room features a TV. The unit has 1 bed.

Guest Reviews
8.3
Very Good
Location
Victoria Hotel by Chef & Brewer Collection boasts an exceptionally stunning and convenient location, garnering praise for its picturesque views and central position. Nestled along the Menai Straits, guests frequently highlight the scenic vistas from the hotel’s rooms, balconies and garden, making it an ideal spot for relaxation and sightseeing. The location is described as perfect for exploring the island with easy access to local amenities, key attractions and major roads such as the one leading to Holyhead.

In addition to the prime location, the hotel has been recently refurbished, impressing visitors with its lovely decor and high standards of cleanliness and comfort. The staff receive consistent compliments for their friendliness and helpfulness, enhancing the overall pleasant experience. Guests also appreciate the hotel’s dog-friendly policy and the quality of its food with many emphasizing the convenience of onsite parking.

Overall, Victoria Hotel’s combination of beautiful views, central location, modern decor and excellent service makes it a standout choice for travelers looking to explore the Menai Straits and its surroundings.

Breakfast
Victoria Hotel by Chef & Brewer Collection consistently garners positive feedback for its breakfast offerings. Guests highlight the excellent choice of breakfast dishes with both continental and cooked options available. Many describe the breakfast as great, top-notch and spot on, praising its delicious taste and affordability. The breakfast is often noted as being freshly cooked and of amazing quality, offering good value for money.

The variety on the breakfast menu pleases many with guests appreciating the flexibility to customize their orders. The warm danishes and the Full Welsh breakfast receive special mentions for their deliciousness. The staff's friendliness and the pleasant dining environment, including views from the conservatory, add to the enjoyable breakfast experience.

Though a few reviews mention smaller portions and a limited buffet choice, the majority of guests find the overall breakfast experience to be very good with excellent, well-cooked dishes. The combination of great food, friendly service and a pleasant setting makes breakfast at Victoria Hotel a highlight of many stays.

Dinner
At Victoria Hotel by Chef & Brewer Collection, dining experiences are generally positive with many guests praising the food served in the evening. The dinner menu, consistent with other Chef & Brewer locations, includes a variety of dishes that are often described as very good and tasty. Guests frequently highlight the lovely, high-standard meals and the friendly, attentive staff, which enhances their dining experience. Many reviews mention the food being cooked to perfection and particularly note the breakfast as excellent and great value for money.

However, there are occasional criticisms regarding the dinner, including observations of some dishes being overcooked or vegetables appearing lackluster. Portion sizes, especially for items like salad and scampi, were sometimes considered small. The evening menu's limited choices, including only one vegetarian option, were also pointed out by some guests. Despite these critiques, the general impression remains favorable with many guests reporting thoroughly enjoying their meals and the accommodating service at the restaurant.

Rooms
Victoria Hotel by Chef & Brewer Collection offers a mix of spacious and compact rooms with many guests appreciating the tasteful decor, cleanliness and comfortable beds. The rooms frequently feature stunning sea views with some boasting balconies that provide a lovely vantage point. Several reviews highlight the modern, well-equipped and newly renovated rooms, making for a pleasant stay.

However, not all experiences are perfect. Some rooms were noted to be a bit tired and in need of refurbishment. Issues like poor ventilation, small sizes, basic amenities and dated furnishings were mentioned, though the cleanliness was consistently praised. Noise from air conditioning units and kitchen exhausts was a problem in some rooms, as was the lack of black-out curtains in others.

Despite these drawbacks, the overall ambiance of the hotel, along with the helpful staff and great food at the restaurant, generally contributes to a satisfying stay. Guests particularly value the comfortable beds, plush carpets and the beautiful views that many rooms offer. The hotel's location also garners positive remarks for its scenic vistas from both the rooms and the garden area. While some facilities need improvement, the hotel largely succeeds in providing a comfortable and visually pleasing environment for guests.

Beds
Victoria Hotel by Chef & Brewer Collection is known for its generally comfortable accommodations, particularly when it comes to the beds. Guests frequently highlighted the comfort of the beds, describing them as comfortable and sumptuous, providing a good night's rest. Many appreciated the quality of the mattresses and the overall coziness of the rooms, which contributed to a restful experience. The size of some beds was also noted with several guests mentioning how massive and extremely comfortable they were.

While most reviews praised the bed comfort, there were some mixed opinions. A few guests reported issues with beds that were either too hard or too soft and some found the double beds to be on the smaller side. Despite these occasional critiques, the overarching sentiment leaned positively with many guests having enjoyed the comfort that set the tone for an enjoyable stay. Overall, Victoria Hotel seems to excel in providing a comfy and welcoming environment aided by their good-quality beds, even as they could benefit from addressing the varying preferences of all their guests.

Cleanliness
Situated in a beautifully updated and modernized facility, Victoria Hotel by Chef & Brewer Collection excels in maintaining high standards of cleanliness and comfort. Many guests praised the rooms for being clean and well-appointed with modern facilities that are spotlessly maintained. The decor throughout the hotel is lovely and the property itself is freshly decorated following recent renovations in April, leaving everything looking good.

Rooms are consistently described as clean, tidy and comfortable with excellent amenities and friendly staff. The hotel’s overall hygiene receives high accolades with several guests specifically highlighting that the cleanliness was bang on. The bathrooms, while generally clean and tidy, were noted by some reviewers to be in need of a bit of updating or deep cleaning.

Despite some minor concerns such as occasional issues with room cleaning schedules and a need for window cleaning, the general sentiment reflects a positive guest experience. The attentiveness to cleanliness, combined with a welcoming atmosphere, makes Victoria Hotel a reliable and comfortable choice for travelers.

Staff
The staff at Victoria Hotel by Chef & Brewer Collection consistently receive high praise for their exceptional service. Descriptions like very friendly, helpful and welcoming appear frequently in guest reviews, highlighting the staff's dedication to providing an excellent guest experience. Many visitors commend the team for being not only friendly and attentive but also for going out of their way to ensure a comfortable stay. The staff are often described as amazing, brilliant and a credit to the hotel with a particular emphasis on their politeness, hard work and accommodating nature. Guests also appreciate the helpfulness of the restaurant and reception staff, noting that nothing is too much trouble for them. Even during busy times, such as a hectic bar on 'mad Friday,' the staff maintain their high standards. From addressing noise complaints promptly to welcoming even furry friends, the staff's tireless efforts contribute significantly to the hotel's charm and appeal.

Accessible
Victoria Hotel by Chef & Brewer Collection offers a generally positive experience for guests with disabilities, marked by several accessible features and thoughtful design elements. The hotel's accessibility efforts include a well-equipped bathroom tailored for disabled users and an overall environment that is easily accessible, modern and comfortable. Guests have highlighted the convenience of a lift to the top floor, catering to those with mobility issues. Furthermore, clear communication about accessibility options enhances the experience.

However, there are some areas for improvement. Accessing the designated wheelchair-friendly room can be challenging due to a tight corridor with a sharp turn. The absence of a lift in certain parts of the hotel may also pose a difficulty for some guests. Additionally, the uphill public car park nearby might be less ideal for individuals with mobility problems. Despite these challenges, guest reviews suggest that the hotel maintains high cleanliness standards and provides a comfortable stay overall with specific designs to assist those with limited mobility.

Dog Friendly
Victoria Hotel by Chef & Brewer Collection is highly praised for its exceptional dog-friendly facilities, making it an ideal choice for pet owners. Guests consistently mention the friendliness and attentiveness of the staff towards their canine companions, often remembering specific dogs from past visits. The hotel accommodates dogs in rooms as well as in the bar and certain dining areas, allowing pets to join their owners for breakfast and dinner. Staying with pets incurs only a small fee and the overall atmosphere is welcoming and inclusive for furry friends. The hotel's efforts to cater to dogs, from allowing well-behaved pets in various spaces to providing a genuinely dog-loving environment, stand out in guest reviews.


No, Victoria Hotel by Chef & Brewer Collection doesn't have any pool.

No, a spa isn't available at Victoria Hotel by Chef & Brewer Collection.

Yes, Victoria Hotel by Chef & Brewer Collection welcomes dogs.

No, parking facilities aren't available at Victoria Hotel by Chef & Brewer Collection.

No, Victoria Hotel by Chef & Brewer Collection doesn't have a gym.

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