Presken Hotel Alade, Ikeja has garnered mixed reviews across various categories but shines in several key aspects. Many guests appreciated the breakfast offerings, often describing them as nice, good and served promptly. The timely service has been highlighted as a distinct positive factor. However, some guests expressed desires for more variety in the breakfast options and even noted occasional absence of breakfast during their stay.
Regarding the rooms, guests generally found them spacious and comfortable. Positive comments emphasize the adequate space provided for a pleasant stay. However, there have been frequent reports of maintenance issues, such as non-functional intercoms, broken doors and problematic air conditioning units. Additionally, the bathrooms seemed to be a recurring point of dissatisfaction due to poor drainage, leaking toilets and general uncleanliness. Despite these issues, the interactions with the staff were frequently described positively, contributing amicably to the overall experience.
In summary, Presken Hotel Alade, Ikeja benefits from good room space and prompt breakfast service, but needs significant improvements in room and bathroom maintenance to boost guest satisfaction.
Presken Hotel International Airport Road, Ikeja enjoys a strategic location close to Murtala Mohammed Airport, praised consistently for its convenience for travelers with early or late flights. Guests find the location perfect, as it simplifies access to both international and local airports, markets and transports, making it an ideal choice for those needing comfort and accessibility.
The staff at the hotel enhance the experience significantly with their politeness, kindness and readiness to assist. Specific staff members have left memorable impressions, contributing to a warm and welcoming atmosphere. Despite isolated instances of unprofessional behavior, the overall service quality from the gate men to the receptionists is commendable.
Rooms at the Presken Hotel are noted for their spaciousness with many guests appreciating clean, comfortable and well-aesthetized spaces. However, there are recurring issues with cleanliness and maintenance, including dirty sheets, unpleasant odors and minor infestation problems. These areas require attention to improve overall guest satisfaction.
The complimentary breakfast receives mixed reviews, appreciated for its inclusion but criticized for limited variety and small portions. The hotel's dinner, conversely, is highly praised for taste and dining environment, though some guests find it expensive and suggest a buffet option.
Cleanliness at the hotel is another area with mixed feedback. While some guests highlight clean facilities, others point out significant shortcomings, such as smelly bathrooms and improper cleaning practices. These issues indicate a need for consistent and thorough housekeeping.
WiFi connectivity presents a mixed experience as well with some guests encountering slow and unstable connections. Attention to improving the reliability of internet service could enhance overall guest satisfaction.
The beds generally receive positive remarks for comfort, contributing to restful sleep. Nonetheless, some guests have encountered issues with old or broken beds, indicating potential areas for replacement or upgrade.
Overall, Presken Hotel International Airport Road, Ikeja stands out for its excellent location, exceptional staff service and spacious rooms. Addressing the noted shortcomings in cleanliness, breakfast variety, WiFi reliability and bed quality would significantly elevate the guest experience.
Categories
Pool
Outdoor Pool
3 Star
Free Wi-Fi
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