Merida21.01921500,
-89.61881600,
Av. Prolongación Montejo 371, Col. Benito Juárez Nte(Show on Map)
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe AKEN Mind Mérida Hotel receives high praise from guests for its strategic location, modern amenities, and overall value for money. Situated along Prolongación Paseo Montejo, the hotel offers convenient access to shopping centers, restaurants, and major thoroughfares, providing a peaceful retreat just outside Mérida's bustling core. Although slightly removed from central tourist hotspots, the placement is perfect for those with vehicles, offering ample parking and easy connections to key destinations.
Guests frequently commend the hotel's clean and contemporary design, from its well-maintained rooms to its appealing facilities. Rooms are celebrated for their spaciousness, modernity, and comfort, especially the beds, which contribute to restful, enjoyable stays. Bathrooms stand out for their generous water pressure and maintenance, enhancing the relaxing ambiance.
The hotel's rooftop terrace pool serves as a highlight, offering stunning views and a refreshing escape, though minor enhancements to poolside amenities could further elevate the experience. The complimentary gym adds another dimension of satisfaction for fitness enthusiasts.
Dining at AKEN Mind Mérida receives mixed reviews. Breakfast is generally considered satisfactory with fresh selections, though some guests note limited variety and slower service. Dinner fares better, appreciated for its flavor and presentation, yet there's room for menu expansion.
The staff consistently earn admiration for their warm, attentive service, enhancing the overall experience with their friendliness and professionalism. While issues with room layout and service delays appear, these are overshadowed by the outstanding hospitality.
Parking convenience is appreciated; however, the lack of an elevator in the parking area presents a minor inconvenience. Despite this, guests find the overall package offered by the hotel to be an excellent blend of convenience, service, and comfort, making it a reputable choice for travelers visiting Mérida. Show more
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Categories
Dog Friendly Hotel
This hotel in Merida is pet-friendly and offers modern amenities. It provides a comfortable and convenient stay for guests and their pets.
4-Star Hotel
This hotel features a modern design, comfortable rooms, and excellent service. The outdoor swimming pool and convenient amenities make it a great choice for a relaxing stay.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Twin RoomGuests will have a special experience as the twin room features a rooftop pool. Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, a private entrance, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Double or Twin RoomThis twin/double room's standout feature is the rooftop pool. Offering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, a private entrance, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Deluxe King RoomThis double room boasts a rooftop pool and a hot tub. Providing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a coffee machine, a wardrobe as well as city views. The unit offers 1 bed.
SuiteThis suite boasts a rooftop pool and a hot tub. This spacious suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, a coffee machine, a wardrobe as well as city views. The unit offers 1 bed.
King Room - Disability AccessThe rooftop pool is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Guest Reviews
Location
The AKEN Mind Mérida Hotel boasts a strategic location that guests frequently praise for its convenience and accessibility. Situated on the Prolongación Paseo Montejo, one of Mérida's main avenues, the hotel offers easy access to several key amenities such as shopping centers, restaurants, convenience stores, and even a Starbucks. This positioning makes it ideal for visitors with a vehicle, as it provides good accessibility by car and ample parking options, though it's somewhat removed from Mérida's central tourist attractions.
Despite being slightly on the outskirts, this location's advantage lies in its proximity to major points like the Periférico and popular shopping destinations such as Galerías Plaza and the Grand Plaza. Guests appreciate being close to conveniences without the hassle of central traffic, offering a peaceful retreat away from the city's busy districts. The hotel's modernity enhances the stay, with its clean, comfortable rooms and impressive amenities, including a rooftop terrace with a swimming pool - perfect for unwinding after a day's exploration of Mérida.
Overall, guests find the hotel's location to be excellent, valuing the blend of tranquility and convenience, supported by the hotel's modern infrastructure and attentive service.
Breakfast
The breakfast at AKEN Mind Mérida Hotel receives a mix of impressions from guests. Positive remarks highlight the freshness and variety of selections, including cereals, fruit, and hot foods, with particular praise for dishes like French toast and Motul eggs. Guests appreciate that breakfast is included, and they commend the friendly service provided by the staff. Many guests find the breakfast to be tasty and satisfactory with some delicious options available. However, there are criticisms regarding the limited variety, with some guests noting that the breakfast does not offer overly refined choices. A significant downside shared by some is the perceived high cost and slow service of the à la carte breakfast, while others are dissatisfied with the inconsistent quality of some items such as bread, juice, and coffee. Although lunch and dinner fare better in guest reviews, many suggest exploring local dining options outside the hotel due to Mérida's vibrant culinary scene.
Dinner
The dining experience at the AKEN Mind Mérida Hotel garners mostly positive feedback from guests, who appreciate the flavorful dishes and appealing presentation of the food. The restaurant is often described as excellent, with commendable service and a highly recommendable atmosphere. Guests find the food and drinks enjoyable, noting that the quality aligns well with the pricing. Despite these positive aspects, some guests suggest that there is room for improvement in the flavor and variety of the menu, particularly for dinner. A number express a desire for a broader selection of dishes. The overall culinary experience is seen as satisfactory, although with potential for enhancement to reach its full potential.
Rooms
AKEN Mind Mérida Hotel impresses travelers with its clean and modern ambiance, extending from the hotel facilities to the individual rooms. Guests consistently highlight the spacious and exquisitely maintained rooms, describing them as beautifully minimalist and bathed in natural light. Many appreciate the level of comfort offered, especially the beds, which are consistently noted as comfortable, contributing to restful nights. The rooms, equipped with modern technology, provide conveniences not typically found in hotels of this category.
The bathroom facilities are particularly praised, with favorable mentions of generous water pressure and abundant hot water, complemented by large, well-kept bathtubs that enhance relaxation. Views from the rooms add to the overall experience, often showcasing the city's panorama, reinforcing the serene environment within the bustling area.
Staff contribute significantly to guests' positive experiences, consistently praised for their friendliness and exemplary assistance, going the extra mile to ensure comfort and satisfaction during each stay. While minor issues, such as occasional delays in room cleaning and the room layouts, are noted, they do not overshadow the overall positive feedback.
Overall, AKEN Mind Mérida Hotel provides a very good value for money, blending top-notch service with quality accommodations, making it a delightful choice for those visiting Mérida.
Beds
Guests of AKEN Mind Mérida Hotel frequently praise the high comfort level of the hotel beds. Many found them extraordinarily cozy, often extending commendations to the supportive and snug feeling of the king-size beds. The sheets also receive positive remarks for their sumptuous quality, contributing to an overall restful experience. While there are a few notes about the firmness of the beds and pillows not meeting some expectations, the prevailing sentiment highlights the super comfortable beds that ensure a good night's sleep. Complemented by a positive review of the gym and pool facilities, AKEN Mind Mérida Hotel seems to offer a promising stay for those seeking relaxation and comfort.
Cleanliness
AKEN Mind Mérida Hotel is frequently praised for its outstanding cleanliness and modern appeal. Guests consistently note the hotel's meticulous upkeep, describing the property, rooms, and bathrooms as very clean and well-maintained. The facilities are also highlighted for their fresh and contemporary design, making for a visually pleasing environment. Many reviews emphasize the modern and comfortable nature of the hotel's furnishings, including comfortable beds and well-kept linens, although a few isolated comments mention minor issues with linens and towels. The hotel's location and friendly staff further enhance the experience, making it a highly regarded choice for travelers seeking a clean and welcoming place to stay in Mérida.
Staff
The staff at AKEN Mind Mérida Hotel consistently receives praise from guests for their warm and attentive service. The friendly front desk, kitchen personnel, and housekeeping teams are highlighted for their helpful and welcoming demeanor. Guests frequently mention the exceptional customer service, noting that staff members go above and beyond to ensure a memorable stay. The hotel is appreciated for its excellent location and comprehensive services, while the staff's professional attitude and kindness stand out as key reasons for the positive experience. Specific staff members are recognized for their charm and empathy, contributing to guests' decisions to stay at the hotel. Despite a few comments on training and reception issues, the overall impression is one of a friendly, pet-friendly environment complemented by a staff eager to assist and create a comfortable atmosphere for their guests.
Pool
The AKEN Mind Mérida Hotel boasts a remarkable rooftop terrace pool that guests frequently highlight as a standout feature of their stay. With its crystal-clear waters and captivating views from the roof garden, the pool area offers both aesthetic pleasure and relaxation. Guests appreciate the well-equipped facilities, which include sun loungers and a spacious lap lane for swimming enthusiasts. However, feedback indicates room for improvement, as some guests note the absence of additional comforts such as loungers and chairs at times, as well as umbrellas for shade, and occasional issues with pool maintenance and water clarity. Despite these minor shortcomings, the overall pool experience, combined with an excellent gym, contributes to an enjoyable and memorable stay, enticing visitors to extend their time in Mérida.
Parking
The parking situation at AKEN Mind Mérida Hotel presents a mixed experience for guests. On one hand, having parking available beneath the hotel is seen as convenient, especially for loading and unloading luggage. This accessibility by car adds comfort for those traveling to the hotel. However, the lack of a functioning elevator in the parking area poses a challenge, requiring guests to navigate stairs with their luggage. Visitors have noted this can be particularly difficult, detracting from an otherwise comfortable stay. There is also mention of small parking spaces and hidden entrances, which may cause some inconvenience. Overall, while the hotel offers the convenience of parking directly on-site, the absence of elevator access introduces some operational challenges that guests should be prepared to handle.
Yes, AKEN MIND Mérida Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at AKEN MIND Mérida Hotel.
Yes, AKEN MIND Mérida Hotel welcomes dogs.
Yes, parking facilities are available at AKEN MIND Mérida Hotel.