Hotel Ambassador Mérida
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Ambassador Mérida is a centrally located hotel that allows visitors easy access to the vibrant city life and historical landmarks of Mérida. Situated in the heart of the city, the hotel is just a short walk from the main plaza and cathedral, placing guests near a variety of eateries, cafes and parks such as Santiago Park and Market. The hotel's central location is complemented by its ample parking facilities and the convenience of nearby bus stations.
The hotel presents good value for money with amenities like a swimming pool, comfortable rooms and attentive staff. The pool, in particular, receives praise for its spaciousness, cleanliness and pleasant atmosphere. Although some guests have mentioned occasional issues with pool maintenance, it remains a notable feature for cooling off on hot days.
When it comes to breakfast, guests generally enjoy the delicious, fresh options available, particularly the good coffee and continental offerings like enchiladas. While there are some criticisms regarding variety and portion sizes, many find the breakfast experience satisfying and reasonably priced. The absence of a dinner service at the hotel's restaurant encourages guests to explore the local dining scene, adding to their culinary adventure.
The rooms at Hotel Ambassador Mérida are often described as clean, spacious and comfortable with some offering beautiful city views. However, feedback regarding outdated furnishings and inconsistent maintenance detract from the overall room experience. Despite the need for renovations, many guests appreciate the comfort and cleanliness of the rooms.
Staff interactions are typically highlighted positively with many finding them to be friendly, helpful and accommodating. Nevertheless, some experiences of unprofessional behavior and poor communication have been noted, indicating room for improvement in customer service.
The hotel's cleanliness generally garners commendations, especially for clean rooms, beds and common areas. However, there are reported inconsistencies, particularly in the bathrooms and some public spaces, suggesting a need for more rigorous cleaning practices.
The free WiFi service, unfortunately, falls short of guest expectations with many experiencing unreliable connectivity, particularly in the rooms. Stable internet access appears to be more consistent in common areas.
Parking is another strong point for the hotel, offering a spacious and secure parking lot adjacent to the building, which many guests find convenient and reassuring.
Overall, Hotel Ambassador Mérida is a viable budget-friendly option for travelers looking for a clean and comfortable stay in a prime city location. While it may not live up to the expectations of a four-star rating due to its outdated facilities and areas in need of maintenance, it offers a satisfactory experience for those prioritizing convenience and affordability.
Categories
The hotel presents good value for money with amenities like a swimming pool, comfortable rooms and attentive staff. The pool, in particular, receives praise for its spaciousness, cleanliness and pleasant atmosphere. Although some guests have mentioned occasional issues with pool maintenance, it remains a notable feature for cooling off on hot days.
When it comes to breakfast, guests generally enjoy the delicious, fresh options available, particularly the good coffee and continental offerings like enchiladas. While there are some criticisms regarding variety and portion sizes, many find the breakfast experience satisfying and reasonably priced. The absence of a dinner service at the hotel's restaurant encourages guests to explore the local dining scene, adding to their culinary adventure.
The rooms at Hotel Ambassador Mérida are often described as clean, spacious and comfortable with some offering beautiful city views. However, feedback regarding outdated furnishings and inconsistent maintenance detract from the overall room experience. Despite the need for renovations, many guests appreciate the comfort and cleanliness of the rooms.
Staff interactions are typically highlighted positively with many finding them to be friendly, helpful and accommodating. Nevertheless, some experiences of unprofessional behavior and poor communication have been noted, indicating room for improvement in customer service.
The hotel's cleanliness generally garners commendations, especially for clean rooms, beds and common areas. However, there are reported inconsistencies, particularly in the bathrooms and some public spaces, suggesting a need for more rigorous cleaning practices.
The free WiFi service, unfortunately, falls short of guest expectations with many experiencing unreliable connectivity, particularly in the rooms. Stable internet access appears to be more consistent in common areas.
Parking is another strong point for the hotel, offering a spacious and secure parking lot adjacent to the building, which many guests find convenient and reassuring.
Overall, Hotel Ambassador Mérida is a viable budget-friendly option for travelers looking for a clean and comfortable stay in a prime city location. While it may not live up to the expectations of a four-star rating due to its outdated facilities and areas in need of maintenance, it offers a satisfactory experience for those prioritizing convenience and affordability.
Cheap Hotel
Situated in Merida, this hotel offers affordable accommodation. Its central location provides easy access to nearby attractions and amenities.
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel Ambassador Mérida boasts a superb location that consistently receives high praise from its guests. Situated in the heart of Mérida, this hotel places visitors just a short walk away from vital attractions, historical landmarks and the bustling city center. With the cathedral and main plaza only three blocks away, it offers unparalleled convenience for those keen on exploring the city's rich cultural heritage on foot.
Guests frequently commend its proximity to a variety of eateries, cafes and parks including Santiago Park and Market, which are just around the corner. This central location allows for easy access to major bus stations, making transportation straightforward for those looking to venture further afield.
The hotel itself provides excellent value for money, featuring amenities like a swimming pool, ample parking, comfortable rooms and attentive staff that enhance the overall stay. Its historical setting within an emblematic building adds a touch of charm, further accentuating its appeal.
In essence, Hotel Ambassador Mérida’s outstanding central location acts as its strongest asset, inviting guests to seamlessly enjoy the vibrant offerings of Mérida while basking in a comfortable and accommodating environment.
The breakfast experience at Hotel Ambassador Mérida receives mixed reviews, but generally leans positively on certain aspects. Guests frequently highlight the delicious and fresh nature of the continental breakfast, praising the good coffee and particular dishes like enchiladas. The breakfast is often described as satisfying and of good seasoning with some noting its excellence and reasonable pricing.
However, the variety and portions of the breakfast come under scrutiny. Many guests mention the breakfast as limited, basic or meager with some pointing out the lack of options and poor quality in some components, such as hard bread or not-so-fresh fruit. The repetitive and unchanging menu also drew some criticism. Though the breakfast is included in the stay, a few guests felt it did not meet their expectations and even found discrepancies in what was promised versus what was provided.
Service at breakfast receives mixed responses; some guests find it commendable, while others note poor service and even instances of being denied service. Seating and ambiance issues are also noted with a small dining area and lack of air conditioning being common points of concern.
Overall, those planning to enjoy breakfast at Hotel Ambassador Mérida might find a generally pleasant experience, especially if they appreciate a good coffee and a simple, hearty start to the day. However, those seeking variety and larger portions may need to adjust their expectations or consider other nearby options.
Hotel Ambassador Mérida offers a unique dining experience characterized by the necessity to explore the surrounding area for dinner options. While the hotel's restaurant service is no longer available in the evening, leaving guests to venture outside for their meals, the abundance of wonderful restaurants and coffee places nearby more than compensates for this. Despite this, the hotel ensures convenience with room service available both for breakfast and dinner. It's worth noting that the hotel's own restaurant provides a delightful breakfast until it closes at noon. Thus, guests are encouraged to embrace the local culinary scene, which promises a variety of delightful dining opportunities just a short walk away.
Hotel Ambassador Mérida offers a mixed experience when it comes to their rooms, balancing several positives with notable drawbacks. Many visitors commend the rooms for being clean, spacious and comfortable, highlighting features such as comfortable beds and good lighting. Some rooms even offer beautiful views of the city, providing a pleasant visual experience during the stay.
However, the hotel suffers from significant shortcomings that detract from the overall comfort. Numerous guests have pointed out that the rooms and facilities are old and in dire need of renovation. Problems range from outdated furniture and broken air conditioners to poorly maintained bathrooms and missing amenities like towels and toilet paper. Some rooms have issues with dim lighting, making them feel dark and unwelcoming.
The wifi and television service can also be unreliable and the air conditioners in some rooms are noisy, further impacting the quality of the stay. Maintenance and cleanliness vary widely with several reports of dirty rooms and old, worn-out furnishings. Noise isolation is another issue, especially for rooms facing the street where traffic can be a disturbance.
In summary, while the hotel offers spacious, clean and comfortable rooms with potentially great views, it is hindered by outdated facilities, inconsistent maintenance and a lack of essential amenities.
Hotel Ambassador Mérida has garnered mixed reviews regarding the comfort and condition of their beds. On the positive side, many guests have praised the hotel for its comfortable beds with several highlighting that the beds are very comfortable and the mattresses provide a good night's rest. Some guests also mentioned that the beds and pillows are in excellent condition and that the pillows are firm, comfortable and offer options.
However, there are numerous complaints about the beds as well. Some guests found the beds hard and uncomfortable, citing issues like old and deformed mattresses with springs poking through and small or worn-out bedding. Complaints also point out that some mattresses are too hard and there are incidents of bedspreads being torn and worn. Moreover, the pillows received criticism for being too hard, thin or uncomfortable with several mentioning odd smells. Some guests even had specific issues such as their reservations for a king bed resulting in two double beds instead.
Overall, the bed quality at Hotel Ambassador Mérida seems to be hit or miss with a significant number of guests enjoying a comfortable experience, while others faced notable discomforts.
Hotel Ambassador Mérida, situated in a central location, has received mixed reviews regarding its cleanliness. On the positive side, there are numerous mentions of clean and comfortable beds, clean rooms and common areas maintained in good condition. Many guests appreciate the hotel's adherence to cleanliness protocols with rooms being described as very clean and functional, often with good daily cleaning. The pool also receives commendations for being very clean and a relaxing spot for guests.
However, there are significant concerns raised by guests as well. Many reviews highlight issues with the bathrooms, noting instances of mold, dirty walls and overflowing trash bins. Some guests have reported that rooms were not cleaned regularly with examples of dirty floors, stained walls and unpleasant odors. The maintenance of the facilities seems inconsistent with reports of old and dilapidated conditions, dirty elevators and occasional flooding in the bathrooms.
In summary, while Hotel Ambassador Mérida does have commendable aspects of cleanliness in certain areas, it appears there is a need for more consistent cleaning practices and maintenance across the entire property to ensure a uniformly satisfactory experience for all guests.
The staff at Hotel Ambassador Mérida receive mixed feedback from guests with a notable emphasis on positive experiences. Generally, the staff are described as friendly, kind, helpful and accommodating. Several guests specifically praise the exceptional attentiveness and warm behavior from the reception, restaurant and cleaning personnel. Positive interactions often highlight the efficient check-in processes, though some note delays and inefficiency at times.
However, not all reviews are glowing. There are consistent mentions of unfriendly, indifferent or even rude behavior from certain staff members, especially at reception and during night shifts. Some guests experienced poor communication and a lack of professionalism, which detracted from their overall experience. Despite these occasional negatives, many guests still appreciated the overall friendliness and efforts of the staff, making their stay enjoyable. Guests also mentioned the need for better staff training to enhance the quality of service across the board.
The Hotel Ambassador Mérida offers a central location which is conveniently suited for exploring the vibrant city of Mérida. One key feature advertised is free WiFi; however, numerous guest reviews highlight consistent issues with the internet service. Comments reveal that the WiFi is often unstable, unreliable or entirely nonfunctional in most parts of the hotel, especially in the rooms. Many guests report needing to go to common areas to get any connection, while some mention the WiFi only working on the balcony. Despite occasional remarks about good internet, the overall sentiment points to deficient and intermittent connectivity, causing frustration for travelers who rely on stable internet access. This aspect of the hotel's service certainly requires significant improvement to meet guest expectations.
'Hotel Ambassador Mérida' offers a pool experience that receives a mix of praise and constructive feedback from its guests. The pool is frequently described as beautiful, spacious and equipped with clean water and suitable temperature, making it an excellent facility for cooling off, especially on hot days. Many guests appreciate the comfortable and pleasant atmosphere of the pool area, which is noted to be in excellent condition and a relaxing spot within the hotel.
Guests often highlight the clean and good-sized nature of the pool, enhancing their stay. The availability of pool towels, albeit sometimes requiring a deposit, adds a practical convenience. Additionally, some reviews commend the pool for its warm water and the lovely garden surrounding it, which contributes to a serene poolside environment.
However, there are mentions of occasional issues such as the pool water being murky or cold and sometimes the cleanliness and maintenance of the pool area needing improvement. The depth of the pool, while appreciated by some, might lack adequate signage, posing a safety concern for others. There are also mentions of the pool feeling somewhat isolated, both in its physical setup and ambiance.
In summary, while the pool at Hotel Ambassador Mérida is largely appreciated for its size, cleanliness and refreshing qualities, attention to consistent maintenance and clear communication about accessibility and amenities like towels could enhance the overall experience.
Hotel Ambassador Mérida offers a convenient and ample parking experience for its guests, making it an attractive choice for travelers with vehicles. The hotel boasts its own spacious and secure private parking lot located right next to the building, ensuring easy accessibility. Many guests highlighted the advantage of having free parking included in their stay, which adds to the overall value of the hotel. Although some guests mentioned that the parking lot can quickly fill up and may be limited for the hotel's capacity, the majority found it to be spacious and convenient.
The parking area’s proximity to the hotel is highly appreciated with several reviewers noting that it provides peace of mind due to its security. Despite the few comments on the parking lot’s strangeness and the lack of covered parking, the general consensus is positive, underscoring the ample and secure parking spaces available. Additionally, the location of the parking is practical for those arriving by bus with designated bus parking areas nearby. Overall, Hotel Ambassador Mérida provides a reliable and beneficial parking service for guests, aligning well with its central location in the city.
Hotel Ambassador Mérida is often cited as a clean and comfortable place to stay, ideal for visitors seeking a basic, budget-friendly option in a great location. However, many guests have noted that the hotel's four-star rating is misleading. The hotel is described as old and in need of significant maintenance with facilities and amenities that do not meet the expectations of a four-star establishment. Several reviews mention that the hotel appears neglected and outdated, suggesting that it may have deserved its four-star status many years ago but now falls short of that standard. Overall, while the hotel may offer a reasonable quality-to-price ratio for those not seeking luxury, it clearly does not align with the typical four-star experience promised in its advertising.
Hotel Ambassador Mérida offers a well-maintained and inviting outdoor pool that has garnered positive feedback from guests. Visitors frequently highlight the pool as very nice, beautiful, spacious and consistently clean with suitable water temperature. The surrounding garden area further enhances the pool experience, making it an attractive spot for relaxation. Compliments extend to the easy access and the lovely setting of the pool area, which is complemented by adequate seating arrangements.
However, there are points for improvement mentioned occasionally, including the unavailability of towels and the need for better maintenance to prevent sporadic murkiness of the pool water. Some reviews also noted that the pool area feels somewhat confined and has an array of rules that might not sit well with every guest. Despite these minor drawbacks, the overall impression of the pool at Hotel Ambassador Mérida remains highly positive, often contributing to an enjoyable stay.
Hotel Ambassador Mérida offers a clean and comfortable stay while being affordable and providing good value for money. Guests have appreciated its simplicity and practicality. However, it is not considered a luxury hotel. Some reviews have highlighted the need for modernization and improvements in maintenance, noting old installations and mattresses. Although the structure and facilities could benefit from remodeling and updates, the overall experience is seen as a good deal for the price.
Location Show Map
Location
Guests frequently commend its proximity to a variety of eateries, cafes and parks including Santiago Park and Market, which are just around the corner. This central location allows for easy access to major bus stations, making transportation straightforward for those looking to venture further afield.
The hotel itself provides excellent value for money, featuring amenities like a swimming pool, ample parking, comfortable rooms and attentive staff that enhance the overall stay. Its historical setting within an emblematic building adds a touch of charm, further accentuating its appeal.
In essence, Hotel Ambassador Mérida’s outstanding central location acts as its strongest asset, inviting guests to seamlessly enjoy the vibrant offerings of Mérida while basking in a comfortable and accommodating environment.
Breakfast
However, the variety and portions of the breakfast come under scrutiny. Many guests mention the breakfast as limited, basic or meager with some pointing out the lack of options and poor quality in some components, such as hard bread or not-so-fresh fruit. The repetitive and unchanging menu also drew some criticism. Though the breakfast is included in the stay, a few guests felt it did not meet their expectations and even found discrepancies in what was promised versus what was provided.
Service at breakfast receives mixed responses; some guests find it commendable, while others note poor service and even instances of being denied service. Seating and ambiance issues are also noted with a small dining area and lack of air conditioning being common points of concern.
Overall, those planning to enjoy breakfast at Hotel Ambassador Mérida might find a generally pleasant experience, especially if they appreciate a good coffee and a simple, hearty start to the day. However, those seeking variety and larger portions may need to adjust their expectations or consider other nearby options.
Dinner
Rooms
However, the hotel suffers from significant shortcomings that detract from the overall comfort. Numerous guests have pointed out that the rooms and facilities are old and in dire need of renovation. Problems range from outdated furniture and broken air conditioners to poorly maintained bathrooms and missing amenities like towels and toilet paper. Some rooms have issues with dim lighting, making them feel dark and unwelcoming.
The wifi and television service can also be unreliable and the air conditioners in some rooms are noisy, further impacting the quality of the stay. Maintenance and cleanliness vary widely with several reports of dirty rooms and old, worn-out furnishings. Noise isolation is another issue, especially for rooms facing the street where traffic can be a disturbance.
In summary, while the hotel offers spacious, clean and comfortable rooms with potentially great views, it is hindered by outdated facilities, inconsistent maintenance and a lack of essential amenities.
Beds
However, there are numerous complaints about the beds as well. Some guests found the beds hard and uncomfortable, citing issues like old and deformed mattresses with springs poking through and small or worn-out bedding. Complaints also point out that some mattresses are too hard and there are incidents of bedspreads being torn and worn. Moreover, the pillows received criticism for being too hard, thin or uncomfortable with several mentioning odd smells. Some guests even had specific issues such as their reservations for a king bed resulting in two double beds instead.
Overall, the bed quality at Hotel Ambassador Mérida seems to be hit or miss with a significant number of guests enjoying a comfortable experience, while others faced notable discomforts.
Cleanliness
However, there are significant concerns raised by guests as well. Many reviews highlight issues with the bathrooms, noting instances of mold, dirty walls and overflowing trash bins. Some guests have reported that rooms were not cleaned regularly with examples of dirty floors, stained walls and unpleasant odors. The maintenance of the facilities seems inconsistent with reports of old and dilapidated conditions, dirty elevators and occasional flooding in the bathrooms.
In summary, while Hotel Ambassador Mérida does have commendable aspects of cleanliness in certain areas, it appears there is a need for more consistent cleaning practices and maintenance across the entire property to ensure a uniformly satisfactory experience for all guests.
Staff
However, not all reviews are glowing. There are consistent mentions of unfriendly, indifferent or even rude behavior from certain staff members, especially at reception and during night shifts. Some guests experienced poor communication and a lack of professionalism, which detracted from their overall experience. Despite these occasional negatives, many guests still appreciated the overall friendliness and efforts of the staff, making their stay enjoyable. Guests also mentioned the need for better staff training to enhance the quality of service across the board.
Wi-Fi
Pool
Guests often highlight the clean and good-sized nature of the pool, enhancing their stay. The availability of pool towels, albeit sometimes requiring a deposit, adds a practical convenience. Additionally, some reviews commend the pool for its warm water and the lovely garden surrounding it, which contributes to a serene poolside environment.
However, there are mentions of occasional issues such as the pool water being murky or cold and sometimes the cleanliness and maintenance of the pool area needing improvement. The depth of the pool, while appreciated by some, might lack adequate signage, posing a safety concern for others. There are also mentions of the pool feeling somewhat isolated, both in its physical setup and ambiance.
In summary, while the pool at Hotel Ambassador Mérida is largely appreciated for its size, cleanliness and refreshing qualities, attention to consistent maintenance and clear communication about accessibility and amenities like towels could enhance the overall experience.
Parking
The parking area’s proximity to the hotel is highly appreciated with several reviewers noting that it provides peace of mind due to its security. Despite the few comments on the parking lot’s strangeness and the lack of covered parking, the general consensus is positive, underscoring the ample and secure parking spaces available. Additionally, the location of the parking is practical for those arriving by bus with designated bus parking areas nearby. Overall, Hotel Ambassador Mérida provides a reliable and beneficial parking service for guests, aligning well with its central location in the city.
4 Star
Outdoor Pool
However, there are points for improvement mentioned occasionally, including the unavailability of towels and the need for better maintenance to prevent sporadic murkiness of the pool water. Some reviews also noted that the pool area feels somewhat confined and has an array of rules that might not sit well with every guest. Despite these minor drawbacks, the overall impression of the pool at Hotel Ambassador Mérida remains highly positive, often contributing to an enjoyable stay.
Luxury
Yes, Hotel Ambassador Mérida has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Ambassador Mérida.
No, Hotel Ambassador Mérida doesn't allow dogs.
Yes, parking facilities are available at Hotel Ambassador Mérida.
No, Hotel Ambassador Mérida doesn't have a gym.
Location Show Map
More Options
