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Summary of reviewsHotel Colonial de Mérida receives numerous commendations for its exceptional location, just two blocks from the main square in the heart of Mérida. This central placement allows convenient access to historical sites, restaurants, shops and the cathedral. Guests consistently appreciate not needing transportation to explore the city's cultural and historical charm, enhanced by a welcoming atmosphere and the attentiveness of the friendly staff. The rooftop view is frequently highlighted for providing a pleasant cityscape vantage point.
The breakfast offerings at Hotel Colonial de Mérida earn high marks with guests frequently praising the buffet breakfast for its great flavor and reasonable price. The attentive staff further enhance the overall breakfast experience, contributing to a satisfying start to the day. While some guests found the breakfast buffet a bit pricey, those who tried it were generally impressed by the quality and taste.
The room accommodations present a mixed experience. While some guests found the rooms comfortable, others felt they were small and cramped. Complaints included musty odors, cigarette smells and small, poorly-maintained bathrooms. Nonetheless, the hotel staff are responsive to these issues and are willing to accommodate room changes when requested.
Cleanliness is another strong point for the hotel with guests often commending the spotless facilities and diligent housekeeping service. However, certain areas, particularly bathrooms, may require maintenance. Despite occasional issues like musty smells and intermittent hot water, the overall cleanliness and central location make the hotel a favorable choice.
The hotel's staff are widely praised for their friendliness, kindness and attentiveness, contributing to the warm and accommodating atmosphere. Although there were occasional critiques regarding the friendliness of specific staff members, especially at the reception, the overwhelming feedback is positive, indicating a well-managed hotel with a dedication to guest satisfaction.
WiFi connectivity at the hotel is a mixed bag. Some guests have experienced reliable and strong internet connections, while others have faced spotty connections and frequent disconnections, especially on specific floors. Thus, the consistency of WiFi performance may vary depending on room location.
The rooftop pool, though small, is appreciated as a pleasant spot to cool off, complemented by a nice terrace. Some guests mentioned that the pool water can be cold and occasionally dirty, but it remains a valued feature for a refreshing dip.
Parking receives mixed reviews due to its distance from the hotel—three blocks away. This setup posed a challenge, particularly for guests with heavy luggage or mobility issues. Despite this inconvenience, the hotel's central location remains a significant advantage.
The beds provide another area for mixed feedback. While some guests find them super clean and comfortable, others report issues with old, deformed mattresses, hardness, small size and occasional odor. Updating the bedding could enhance the overall guest experience.
In conclusion, Hotel Colonial de Mérida offers an outstanding location and overall good value, accompanied by friendly service, clean facilities and satisfying breakfast options. However, some areas such as room size, WiFi consistency, parking convenience and bedding could benefit from improvements to provide a more uniformly excellent guest experience. Show more
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Categories
Hotel near Nightlife Spots
Located in the heart of Mérida, this hotel is close to various nightlife options. It provides a convenient and affordable base for exploring the city's entertainment.
Cheap Hotel
This hotel is centrally located in Merida. It provides affordable accommodation and easy access to the city's historical sites.
4-Star Hotel
Located in the heart of Merida, this hotel offers quick access to Santa Lucia Park and is near Merida Early Colonial Cathedral. The hotel is charming and provides a comfortable stay in a historic setting.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
Room Types
Double RoomDecorated in warm colours, this air-conditioned room includes free Wi-Fi, flat-screen cable TV and a safe. Some rooms have a small balcony. A hairdryer is included in the private bathroom.
Standard RoomThis air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
King RoomThis air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
Hotel Colonial de Mérida boasts an exceptional location, repeatedly praised for its proximity to the historic center of Mérida. Nestled within two blocks of the main square, the hotel allows easy access to iconic attractions, restaurants, shops and the cathedral. Guests consistently highlight the hotel's central position, making it ideal for sightseeing and exploring the heart of the city without the need for transportation.
The convenience of having everything within a short walking distance, coupled with clean and comfortable facilities, enhances the overall guest experience. Additionally, the attentive and friendly staff contribute to the welcoming atmosphere of the hotel. Many reviews underscore the excellent cost-quality ratio with guests noting that the unbeatable location and reasonable prices make for a fulfilling stay.
Overall, Hotel Colonial de Mérida stands out for its superb placement in the vibrant center of the city, making it a prime choice for travelers looking to immerse themselves in the cultural and historical charm of Mérida. The rooftop view is also a noteworthy mention, offering guests a pleasant vantage point to enjoy the cityscape.
Breakfast
Hotel Colonial de Merida receives high praise for its breakfast offerings. Guests frequently highlight the buffet breakfast as excellent, offering great flavor at a very reasonable price. Many reviewers commend the delicious and well-priced buffet, making it a popular choice even without being included in the room rate. The friendly and attentive staff also contribute positively to the overall breakfast experience, ensuring guests start their day on a satisfying note. The restaurant receives consistent recognition for its excellent food, which many find to be an incredible value for the cost. Despite a few guests opting not to try it due to the price, those who did are largely impressed by the quality and taste of the breakfast provided.
Rooms
Hotel Colonial de Merida offers a mixed experience when it comes to room accommodations. While some guests found the rooms to be comfortable despite their size, a recurring theme in the reviews focuses on the small and sometimes cramped nature of both the rooms and the bathrooms. Some rooms were described as musty or enclosed and there were instances of unpleasant smells, such as cigarette smoke or dampness.
The layout and cleanliness of the bathrooms were also a point of contention with many noting that they were particularly small and in need of better upkeep. However, the hotel staff seemed responsive to issues, as guests mentioned that room changes were accommodated when requested. Overall, while comfort levels varied, the consistent feedback suggests that potential visitors be prepared for compact living spaces during their stay.
Beds
The beds at Hotel Colonial de Merida received mixed reviews, blending both comfort and areas for improvement. On the positive side, guests praised the beds for being super clean and very comfortable, making them suitable for restful nights. Despite this, some guests noted that the mattresses were old, somewhat deformed and occasionally visibly sagging. A few comments mentioned that the beds felt a bit hard and that some were small and closely spaced. Additionally, there were mentions of beds with just a sheet and small pillows, as well as occasional issues with odor. While there are positive aspects regarding cleanliness and comfort for some guests, it's clear that the hotel may need to update its bedding to enhance the overall guest experience.
Cleanliness
Located in the heart of Merida, Hotel Colonial de Merida consistently receives positive feedback regarding its cleanliness. Guests commend the hotel for its very clean facilities, fresh and comfortable rooms and exceptional housekeeping service. The cleaning staff diligently ensures rooms are left spotless daily, contributing to a pleasant stay marked by cleanliness and comfort. Many reviews highlight the excellent price-to-quality ratio with some noting that while the hotel is clean, certain areas such as the bathroom and older facilities may require maintenance. Despite occasional issues such as musty smells or intermittent hot water, the hotel's central location and overall cleanliness make it a favorable choice for visitors.
Staff
Hotel Colonial de Merida has garnered widespread praise for its remarkable staff, who are consistently described as friendly, kind and attentive. Guests repeatedly highlight the excellent and dedicated service they receive from the hotel employees, emphasizing the warm and accommodating atmosphere.
Visitors mention that the staff offers good recommendations and demonstrates a sincere dedication to guest satisfaction. Many guests appreciate the exceptional service in the restaurant, particularly noting one memorable experience with a Russian staff member. The hotel's reception and overall service are frequently commended for their professionalism and courteousness.
However, there are occasional critiques regarding the friendliness of specific staff members, such as an elderly receptionist and a girl at the reception, indicating room for improvement in their hospitality approach.
Overall, the positive feedback far outweighs the negatives, painting a picture of a well-managed hotel where the majority of employees are committed to providing a pleasant and hospitable experience.
Wi-Fi
The WiFi experience at Hotel Colonial de Merida is mixed according to guest reviews. Positive comments highlight scenarios where the internet connection was very good and did not drop out. However, several guests have reported inconsistent experiences, citing spotty connections and frequent disconnections. Some have found the WiFi to be particularly unreliable on specific floors, especially on the first floor. Others have described the connection as catastrophic and noted that the internet fails too often, which could be problematic for guests needing reliable access. While the hotel offers WiFi, its performance may vary depending on room location and other factors.
Pool
Hotel Colonial de Merida offers a rooftop pool that guests find generally pleasant and a nice spot to cool off. Although the pool is small, it provides an adequate space for a refreshing dip. Visitors appreciate the pool's aesthetic appeal, noting that it looks nice and is complemented by a lovely terrace. However, some guests mention that the water can be cold and the pool may occasionally be a little dirty. Despite its size limitations, the pool remains a valued feature of the hotel, offering a welcome respite from the heat.
Parking
Hotel Colonial de Merida offers parking for its guests, but many found it to be inconvenient due to the distance. The parking lot is located approximately three blocks away from the hotel, which posed a challenge, particularly for those with heavy luggage or mobility issues. Several guests mentioned that this arrangement was complicated and found it inconvenient to load and unload their bags since parking directly in front of the hotel isn't permitted. Some also noted the hassle of having to move their cars early in the morning. Despite these issues, the hotel’s central location received positive remarks with easy access to local attractions being a notable advantage. For those planning a stay, it's essential to be prepared for a short walk to the parking lot.
Yes, Hotel Colonial de Merida has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Colonial de Merida.
No, Hotel Colonial de Merida doesn't allow dogs.
Yes, parking facilities are available at Hotel Colonial de Merida.