Hotel El Español Centro Historico
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Summary of reviewsHotel El Español Centro Historico receives commendation primarily for its prime location and friendly staff. Situated directly across from the ADO bus terminal, the hotel is celebrated for its convenience for transit travelers and its central position within walking distance of Mérida's key attractions. Guests frequently note the ease of accessing downtown restaurants and bustling squares and appreciate the attentive service provided by the staff.
Breakfast garners mostly positive feedback for its quality, variety and service. Many guests enjoy the plentiful and well-prepared continental breakfast and appreciate options for an extra charge. However, there are criticisms regarding the simplicity of the offerings and occasional issues with preparation and availability.
Room feedback is mixed. Guests appreciate the spacious and clean accommodations, suitable for short stays and business trips. Yet, there are notable complaints about outdated furnishings, poor maintenance and cleanliness issues. Problems like non-functional amenities, unpleasant smells and inadequate ventilation detract from the overall room quality.
Cleanliness at the hotel receives varied responses. While some praise the well-maintained and comfortable atmosphere, others note significant issues such as dirty rooms and common areas, residue from previous occupants and musty odors indicative of poor ventilation. These cleanliness concerns, along with reports of cockroaches and mold, suggest inconsistencies in housekeeping standards.
The staff generally receive high marks for friendliness and attentiveness, contributing positively to guest experiences. However, isolated incidents of unprofessional behavior from certain staff members highlight areas for improvement.
Wi-Fi services are inconsistent with many guests experiencing poor connectivity and instability. This issue is notable for tech-savvy travelers seeking reliable internet access during their stay.
The pool area, although small, is appreciated for its condition and cleanliness and provides a pleasant spot for relaxation. However, its size does limit its comfort for larger groups.
Parking services are generally seen as beneficial with 24-hour security and free parking. Yet, the narrow and limited spaces, along with the distance from the hotel, present challenges for some guests.
Bedding quality also varies. While some visitors find the beds comfortable, there are complaints about hard mattresses, uncomfortable pillows and poor cleanliness of bedding materials.
Overall, Hotel El Español Centro Historico offers good value for its price, particularly for budget-conscious travelers and those prioritizing location and friendly service. However, there are several areas, including room maintenance, cleanliness and Wi-Fi reliability, that require attention to meet higher guest expectations.
Categories
Breakfast garners mostly positive feedback for its quality, variety and service. Many guests enjoy the plentiful and well-prepared continental breakfast and appreciate options for an extra charge. However, there are criticisms regarding the simplicity of the offerings and occasional issues with preparation and availability.
Room feedback is mixed. Guests appreciate the spacious and clean accommodations, suitable for short stays and business trips. Yet, there are notable complaints about outdated furnishings, poor maintenance and cleanliness issues. Problems like non-functional amenities, unpleasant smells and inadequate ventilation detract from the overall room quality.
Cleanliness at the hotel receives varied responses. While some praise the well-maintained and comfortable atmosphere, others note significant issues such as dirty rooms and common areas, residue from previous occupants and musty odors indicative of poor ventilation. These cleanliness concerns, along with reports of cockroaches and mold, suggest inconsistencies in housekeeping standards.
The staff generally receive high marks for friendliness and attentiveness, contributing positively to guest experiences. However, isolated incidents of unprofessional behavior from certain staff members highlight areas for improvement.
Wi-Fi services are inconsistent with many guests experiencing poor connectivity and instability. This issue is notable for tech-savvy travelers seeking reliable internet access during their stay.
The pool area, although small, is appreciated for its condition and cleanliness and provides a pleasant spot for relaxation. However, its size does limit its comfort for larger groups.
Parking services are generally seen as beneficial with 24-hour security and free parking. Yet, the narrow and limited spaces, along with the distance from the hotel, present challenges for some guests.
Bedding quality also varies. While some visitors find the beds comfortable, there are complaints about hard mattresses, uncomfortable pillows and poor cleanliness of bedding materials.
Overall, Hotel El Español Centro Historico offers good value for its price, particularly for budget-conscious travelers and those prioritizing location and friendly service. However, there are several areas, including room maintenance, cleanliness and Wi-Fi reliability, that require attention to meet higher guest expectations.
Dog Friendly Hotel
This hotel is pet-friendly and situated in the historic center, offering convenience and charm. Guests can easily explore the city's attractions with their pets, enjoying the hotel's central location.
Cheap Hotel
This hotel offers good value in the historic center. Its central location makes it easy to visit many attractions.
3-Star Hotel
This hotel in Merida offers a historic setting and a convenient location for exploring the city's cultural attractions. Guests appreciate its unique character and comfortable accommodations.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Outdoor Pool
Guest Reviews
Hotel El Español Centro Historico boasts a prime location that guests consistently praise. Situated directly across from the ADO bus terminal, its convenience for those traveling by bus cannot be overstated. The hotel’s central positioning also ensures that many of Mérida's key points of interest, including the historic center, are within easy walking distance.
For visitors keen on exploring the city on foot, this strategic location offers palpable benefits, allowing easy access to downtown attractions, restaurants and bustling squares. Despite some comments about the hotel’s dated appearance, the combination of accessible transport links and central proximity makes it a solid choice for short stays and transit travelers.
The recurring mention of its favorable location paired with attentive staff indicates a reliable option for those prioritizing convenience and service. The hotel may not be the most luxurious, but for budget-conscious travelers seeking a hub for city exploration, it serves its purpose well. The added advantages of nearby amenities, taxis and a direct route to the airport only enhance its appeal.
Hotel El Español Centro Historico receives a range of feedback regarding its breakfast offerings. Many guests found the breakfast to be of excellent quality and delicious with a special highlight on its punctuality and the attentive staff, particularly praising the kindness and excellence of the breakfast service. The inclusion of a continental breakfast featuring items such as coffee, bread, fruit, cereal and milk is appreciated by several visitors with remarks that the breakfast is very good, plentiful and well-prepared.
Guests who enjoyed the breakfast were pleased with the variety, noting it also includes additional options for an extra charge and remarked on the good value for the price. The clean and well-located rooms added to a positive overall experience for those guests.
However, there were also criticisms. Some visitors found the breakfast disappointing and too simple with limited variety and issues with availability. Instances of breakfast being burnt, poorly prepared or crowded were mentioned, along with some confusion and dissatisfaction regarding breakfast being included and then charged separately. For a few, the complimentary breakfast did not meet expectations and there were mentions of insufficient communication regarding the availability of breakfast services.
Overall, while many patrons appreciated the quality and service of the breakfast at Hotel El Español Centro Historico, there are areas noted for improvement to ensure a consistently positive experience.
'Hotel El Español Centro Historico' has received a mix of feedback regarding their rooms. Guests appreciate the spaciousness and cleanliness of some rooms, which are deemed suitable for short stays. There are also commendations for the hotel’s comfortable beds and good service, making it a viable option for business trips.
On the downside, many guests expressed dissatisfaction with the outdated furniture, poor room maintenance and unpleasant smells of mustiness or chemicals. Operational issues like non-functional air conditioners, flickering lights and inconsistent water temperature further negatively impacted their stay. The lack of windows in several rooms contributed to a claustrophobic atmosphere and in many cases, guests found the rooms did not match the photographs or descriptions provided online.
Cleanliness was another significant concern with multiple reports of dirty rooms upon arrival and encounters with cockroaches. Additionally, amenities like the telephone and TV were frequently not in proper working order. The rooms also suffered from poor lighting and ventilation and there were several complaints about small, cramped spaces, especially when accommodating multiple guests.
Overall, while the hotel offers spacious rooms and some level of comfort, it falls short in terms of maintenance, cleanliness and overall room quality, requiring significant improvements to meet guest expectations.
Hotel El Español Centro Historico offers a mixed experience when it comes to the comfort of their beds. Visitors have pointed out that the beds are generally comfortable with some rooms featuring very comfortable mattresses that many guests appreciated. The pillows, however, have been a point of contention with several reviews mentioning them as being uncomfortable and even having an unpleasant smell.
On the downside, some guests found the beds a bit too hard, leading to discomfort and even back pain. Additionally, other visitors noted issues such as thin blankets, dirty sheets and a low overall quality of the bedding materials. The lack of adequate stability in the beds and the minimal number of pillows and covers provided also contributed to an inconsistent sleep quality for some.
While there are rooms with clean and comfortable beds, potential guests should be aware that experiences can vary significantly and the overall maintenance of the bedding could use some improvement.
Hotel El Español Centro Historico presents a mixed bag of feedback regarding cleanliness. On the positive side, numerous guests found the rooms to be clean, comfortable and well-maintained, highlighting the presence of toiletries and the attentiveness of the housekeeping staff. The general cleanliness of the facilities was appreciated by some with particular mentions of a clean atmosphere and the overall tidiness of the property. The hotel's central location and friendly staff were complementary points that added to a comfortable stay.
However, the negative reviews cannot be ignored. A significant number of guests reported issues with the cleanliness of the rooms, including dirty walls, windows and bathrooms and in some cases, residues from previous occupants were found. Reports of musty odors, cockroaches and mold due to poor ventilation were frequent. Common areas like the pool and hallways also lacked proper cleaning and maintenance, showing signs of neglect. Instances of dust and overall run-down facilities further marred the experience for several guests.
Overall, Hotel El Español Centro Historico offers a comfortable ambiance with good housekeeping in some areas, but there's a noticeable disparity in the consistency of cleanliness and maintenance across the property.
The reviews of the staff at Hotel El Español Centro Historico paint a mixed picture with a strong emphasis on positive interactions. Guests consistently highlight the friendliness and attentiveness of the staff, describing them as kind, warm and excellent in their service. Many guests specifically appreciate the exceptional attention from the manager and the very friendly reception staff during the day. The bellboy and housekeeping also receive commendable mentions for their helpful and courteous demeanor.
However, the reviews also spotlight some challenges. There are mentions of unprofessional and rude behavior from particular staff members, notably a receptionist named Carmen and some night-time reception staff. While instances of despotism and indifference were reported, these seem to be outliers in an otherwise positive record. Overall, the impression is that the majority of the staff exhibit a high level of customer service, making guests feel welcomed and attended to during their stay.
Hotel El Español Centro Historico offers a mixed experience when it comes to its Wi-Fi service. While there are mentions of good internet and satisfactory WiFi connections, the majority of guests report significant issues. Many reviews cite the lack of WiFi with some noting it was completely non-existent, particularly in specific rooms like room 50. Complaints about the internet being terrible, slow or failing frequently are common and the WiFi signal often doesn't reach the rooms well. Several guests mentioned that the WiFi password was ineffective and the connection was unstable throughout their stay. There were instances where the WiFi stopped working after a certain period or was only functional on the last day. Overall, while there are occasional positive remarks about the WiFi quality, the majority of guests experienced poor internet connectivity, making it a notable point of contention for tech-savvy travelers.
The pool at Hotel El Español Centro Historico offers a mixed experience according to guest reviews. Positives highlight that the pool area is generally appreciated for being nice, clean and in good condition, providing a pleasant spot for an afternoon dip. While the pool is noted as perfect for some leisurely swimming, several reviews mention its small size, which may make it less comfortable for extended lounging or larger groups. Some reviews express concerns about the water temperature being too cold and occasional lapses in cleanliness, indicating that maintaining the pool's upkeep could be improved. Despite some negative notes regarding cleanliness issues, guests still find value in having a pool available during their stay.
Hotel El Español Centro Historico offers parking facilities, though experiences seem to vary. Guests appreciated that the hotel provides monitored, 24-hour security cameras, which adds a sense of safety. Parking is free, a definite perk for those prioritizing budget-conscious options. Some reviews highlight a sufficient number of parking spaces and the facility is praised for making parking available.
However, there are some notable drawbacks. Several guests found the parking space limited and narrow, which can make maneuvering challenging. The parking lot’s distance from the hotel complicates luggage transport for some visitors. Additionally, a lack of a designated parking system and the perception of the parking being safe for short-term but questionable for longer stays were mentioned. Despite these challenges, the overall sentiment leans towards a beneficial service for those driving to the hotel.
Hotel El Español Centro Historico offers good value for its price, especially considering its three-star rating. Guests consistently praise the hotel for its excellent service and kind staff. Despite being an older establishment with facilities that haven't been renewed, many find the quality-to-price ratio satisfactory. Some guests, however, note issues such as delayed services and outdated amenities, including a strong smell of paint and the lack of a hair dryer. The hotel delivers on basic expectations, aligning its pricing with the level of service provided.
The outdoor pool at Hotel El Español Centro Historico generally receives positive feedback for its condition and cleanliness with multiple guests appreciating the pleasant pool area. The pool itself is consistently described as nice with well-maintained common areas surrounding it. However, some guests note that the pool is quite small and there have been occasional remarks about it being dirty. Overall, the pool area serves as a decent spot for relaxation, though its size might be a limiting factor for some guests.
Location Show Map
Location
For visitors keen on exploring the city on foot, this strategic location offers palpable benefits, allowing easy access to downtown attractions, restaurants and bustling squares. Despite some comments about the hotel’s dated appearance, the combination of accessible transport links and central proximity makes it a solid choice for short stays and transit travelers.
The recurring mention of its favorable location paired with attentive staff indicates a reliable option for those prioritizing convenience and service. The hotel may not be the most luxurious, but for budget-conscious travelers seeking a hub for city exploration, it serves its purpose well. The added advantages of nearby amenities, taxis and a direct route to the airport only enhance its appeal.
Breakfast
Guests who enjoyed the breakfast were pleased with the variety, noting it also includes additional options for an extra charge and remarked on the good value for the price. The clean and well-located rooms added to a positive overall experience for those guests.
However, there were also criticisms. Some visitors found the breakfast disappointing and too simple with limited variety and issues with availability. Instances of breakfast being burnt, poorly prepared or crowded were mentioned, along with some confusion and dissatisfaction regarding breakfast being included and then charged separately. For a few, the complimentary breakfast did not meet expectations and there were mentions of insufficient communication regarding the availability of breakfast services.
Overall, while many patrons appreciated the quality and service of the breakfast at Hotel El Español Centro Historico, there are areas noted for improvement to ensure a consistently positive experience.
Rooms
On the downside, many guests expressed dissatisfaction with the outdated furniture, poor room maintenance and unpleasant smells of mustiness or chemicals. Operational issues like non-functional air conditioners, flickering lights and inconsistent water temperature further negatively impacted their stay. The lack of windows in several rooms contributed to a claustrophobic atmosphere and in many cases, guests found the rooms did not match the photographs or descriptions provided online.
Cleanliness was another significant concern with multiple reports of dirty rooms upon arrival and encounters with cockroaches. Additionally, amenities like the telephone and TV were frequently not in proper working order. The rooms also suffered from poor lighting and ventilation and there were several complaints about small, cramped spaces, especially when accommodating multiple guests.
Overall, while the hotel offers spacious rooms and some level of comfort, it falls short in terms of maintenance, cleanliness and overall room quality, requiring significant improvements to meet guest expectations.
Beds
On the downside, some guests found the beds a bit too hard, leading to discomfort and even back pain. Additionally, other visitors noted issues such as thin blankets, dirty sheets and a low overall quality of the bedding materials. The lack of adequate stability in the beds and the minimal number of pillows and covers provided also contributed to an inconsistent sleep quality for some.
While there are rooms with clean and comfortable beds, potential guests should be aware that experiences can vary significantly and the overall maintenance of the bedding could use some improvement.
Cleanliness
However, the negative reviews cannot be ignored. A significant number of guests reported issues with the cleanliness of the rooms, including dirty walls, windows and bathrooms and in some cases, residues from previous occupants were found. Reports of musty odors, cockroaches and mold due to poor ventilation were frequent. Common areas like the pool and hallways also lacked proper cleaning and maintenance, showing signs of neglect. Instances of dust and overall run-down facilities further marred the experience for several guests.
Overall, Hotel El Español Centro Historico offers a comfortable ambiance with good housekeeping in some areas, but there's a noticeable disparity in the consistency of cleanliness and maintenance across the property.
Staff
However, the reviews also spotlight some challenges. There are mentions of unprofessional and rude behavior from particular staff members, notably a receptionist named Carmen and some night-time reception staff. While instances of despotism and indifference were reported, these seem to be outliers in an otherwise positive record. Overall, the impression is that the majority of the staff exhibit a high level of customer service, making guests feel welcomed and attended to during their stay.
Wi-Fi
Pool
Parking
However, there are some notable drawbacks. Several guests found the parking space limited and narrow, which can make maneuvering challenging. The parking lot’s distance from the hotel complicates luggage transport for some visitors. Additionally, a lack of a designated parking system and the perception of the parking being safe for short-term but questionable for longer stays were mentioned. Despite these challenges, the overall sentiment leans towards a beneficial service for those driving to the hotel.
3 Star
Outdoor Pool
Yes, Hotel El Español Centro Historico has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel El Español Centro Historico.
Yes, Hotel El Español Centro Historico welcomes dogs.
Yes, parking facilities are available at Hotel El Español Centro Historico.
No, Hotel El Español Centro Historico doesn't have a gym.
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