Hotel Embajadores
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Summary of reviewsHotel Embajadores in Mérida is generally praised for its prime location, which allows guests convenient access to the city's main attractions, cultural landmarks, shops and eateries. The central setting, combined with the tranquility of the surroundings and parking facilities, makes it a preferred choice for travelers looking to explore downtown Mérida.
The hotel’s breakfast receives mostly positive feedback for its quality with guests describing it as well-served, delicious and occasionally excellent. The logistical aspect of having breakfast at a nearby restaurant does not significantly detract from the overall experience. The dinner service also garners praise with many appreciating the varied and delicious menu available at the restaurant next door.
Rooms at Hotel Embajadores present a varied experience. While some guests highlight the comfort, spaciousness and cleanliness of certain rooms, others point out inconsistencies such as outdated furniture, poor ventilation and noise issues. The pool and garden areas, however, are frequently appreciated for providing a pleasant atmosphere for relaxation.
Cleanliness at the hotel has mixed reviews. While many guests commend the cleanliness of some rooms and facilities, others note neglected areas and maintenance issues. The staff receive praise for their friendliness and accommodating demeanor, although there are instances of inconsistent service quality, particularly from the reception staff.
The Wi-Fi service is a notable drawback with many guests experiencing poor connectivity and unstable internet. Despite this, the hotel's contemporary design and its advantageous location remain strong points. The pool is generally appreciated for its cleanliness and calming environment, despite occasional cleanliness and functionality issues.
Parking options are valued by guests, though the off-site location and limited space can be inconvenient. Some guests report satisfactory experiences with the cleanliness and comfort of the beds, while others face issues with bed size, firmness and maintenance.
The hotel's four-star rating is subject to debate among guests with some believing it falls short of four-star standards. Accessibility also presents mixed reviews with some amenities available for disabled guests but significant areas needing improvement.
Overall, Hotel Embajadores offers a desirable location and several commendable features, but there are notable areas for improvement, particularly regarding room consistency, cleanliness, service quality, Wi-Fi and accessibility.
Categories
The hotel’s breakfast receives mostly positive feedback for its quality with guests describing it as well-served, delicious and occasionally excellent. The logistical aspect of having breakfast at a nearby restaurant does not significantly detract from the overall experience. The dinner service also garners praise with many appreciating the varied and delicious menu available at the restaurant next door.
Rooms at Hotel Embajadores present a varied experience. While some guests highlight the comfort, spaciousness and cleanliness of certain rooms, others point out inconsistencies such as outdated furniture, poor ventilation and noise issues. The pool and garden areas, however, are frequently appreciated for providing a pleasant atmosphere for relaxation.
Cleanliness at the hotel has mixed reviews. While many guests commend the cleanliness of some rooms and facilities, others note neglected areas and maintenance issues. The staff receive praise for their friendliness and accommodating demeanor, although there are instances of inconsistent service quality, particularly from the reception staff.
The Wi-Fi service is a notable drawback with many guests experiencing poor connectivity and unstable internet. Despite this, the hotel's contemporary design and its advantageous location remain strong points. The pool is generally appreciated for its cleanliness and calming environment, despite occasional cleanliness and functionality issues.
Parking options are valued by guests, though the off-site location and limited space can be inconvenient. Some guests report satisfactory experiences with the cleanliness and comfort of the beds, while others face issues with bed size, firmness and maintenance.
The hotel's four-star rating is subject to debate among guests with some believing it falls short of four-star standards. Accessibility also presents mixed reviews with some amenities available for disabled guests but significant areas needing improvement.
Overall, Hotel Embajadores offers a desirable location and several commendable features, but there are notable areas for improvement, particularly regarding room consistency, cleanliness, service quality, Wi-Fi and accessibility.
4-Star Hotel
This hotel offers comfortable accommodations and a central location, making it convenient for exploring Merida's attractions. Its amenities cater to both leisure and business travelers.
Hotel with Swimming Pool
Outdoor Pool
Cheap Hotel
Accessible Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel Embajadores in Mérida garners significant praise for its exceptional location, striking a balance between convenience and comfort. Nestled centrally, it offers guests the luxury of a short walk to the city’s main square, cultural landmarks, shops and eateries. The proximity to the city center makes it an ideal base for exploring downtown Mérida, contributing to an overall positive experience for those wishing to immerse themselves in the local atmosphere.
Additionally, the hotel features comfortable rooms and amenities like a pleasing pool area, adding to the overall satisfaction of the stay. While some reviews mentioned issues with service and pricing inconsistencies, the overwhelming consensus highlights the prime location as the standout feature, making it a preferred choice for travelers looking to explore Mérida without the inconvenience of long commutes. The presence of parking facilities and the tranquility of the surroundings further enhance the appeal for guests seeking both excitement and relaxation.
Hotel Embajadores has garnered mixed reviews concerning its breakfast with a majority emphasizing positive aspects. Many guests have praised the quality, describing it as very good, delicious and well-served. Some even labeled it as excellent and perfect, highlighting the pleasant breakfast experience.
However, there are a few logistical considerations that might impact guests' overall satisfaction. Some reviews mention that breakfast is not served within the hotel premises but at a restaurant next door or a nearby hotel, necessitating a short walk. This arrangement has generally not detracted from the quality of the food, but it's an important detail for potential visitors to consider.
There are also remarks about additional charges for breakfast, which is occasionally not included in the room rate. While some guests noted that the start time for breakfast could be late, others pointed out that the breakfast experience could be slow with instances of food being served cold.
Overall, despite some logistical and service-related nuances, the breakfast at Hotel Embajadores is widely regarded as a high-quality offering that is well worth experiencing.
Hotel Embajadores boasts an impressive restaurant that guests frequently praise for its delicious and varied menu. Many reviewers highlighted the outstanding quality of the food with some specifically mentioning the amazing waffles and stunning dinner offerings. The service at the restaurant is generally described as very good, contributing to an overall pleasant dining experience. Despite a few logistical issues, such as occasional closures and the absence of in-house dining facilities, the restaurant next to the hotel consistently delivers excellent service. This nearby restaurant has garnered appreciation for providing consistently great food, making it a delightful dining option for hotel guests.
Hotel Embajadores offers a mixed experience for guests, especially when it comes to the rooms. On the positive side, many visitors appreciated the spaciousness and cleanliness of some rooms, noting that they were comfortable and well-equipped with air conditioning. The pool area and gardens were also highlighted as pleasant features of the property, providing a nice setting for relaxation.
However, the reviews indicate that the hotel struggles with consistency. Some rooms were described as very small, dark and in dire need of maintenance. Common issues reported include outdated furniture, poor ventilation resulting in dampness and mold and cleanliness problems with instances of dirty sheets and unpleasant odors. Guests also mentioned functional problems such as non-working air conditioning, leaking units, broken safes and problematic room keys. Noise from the street and nearby establishments was a recurring concern for those staying in rooms facing the street.
Despite the comfort found in some rooms, there is a notable discrepancy between the advertised images and the actual room conditions, leading to disappointment among guests. Maintenance issues, aging facilities and inadequate room cleaning have been recurrent themes in the feedback, indicating areas where the hotel could improve to enhance the overall guest experience.
Hotel Embajadores offers a mixed experience when it comes to its beds with a notable variance in guest satisfaction. On the positive side, many guests found the beds to be very comfortable and appreciated the cleanliness of the bed linens, which were frequently changed. Several reviews highlighted the spaciousness of the beds and indicated a level of comfort that contributed positively to their stay.
However, there are considerable areas of concern that potential guests should be aware of. Some guests reported that the beds were small, old and firm with certain mattresses described as hard or uncomfortable. Issues with mattress covers being dirty and the presence of only one sheet were also noted. Additionally, several reviews pointed out structural problems such as crooked headboards and beds that squeak and are uneven. The overall consensus seems to be that while some visitors find the beds comfortable and clean, others face issues with bed size, firmness and wear and tear, which could impact the quality of sleep.
Hotel Embajadores presents a mixed bag in terms of cleanliness, as reflected in the guest reviews. While some guests highlighted that the rooms were very clean and praised the cleanliness of facilities and bedding, others had less favorable experiences. Common areas like hallways and the reception often appeared dirty and issues such as unattended trash, dust and even bugs were frequently mentioned.
Several guests noted that the overall upkeep of the hotel needs attention with outdated facilities and peeling paint adding to the need for renovations. There were instances where cleaning was either not done thoroughly or neglected altogether. This inconsistency extended to the pool area and common spaces, leaving a noticeable impression on various visitors.
On a positive note, when the rooms were clean, they seemed updated and were appreciatively mentioned by several guests. The friendliness of some cleaning staff also garnered positive remarks, although the same cannot be said for all the hotel staff. Overall, while some aspects of the hotel’s cleanliness received commendation, significant improvement is necessary to address the numerous complaints about dirtiness and maintenance issues.
Hotel Embajadores receives mixed reviews when it comes to its staff, but there are noteworthy positives. Many guests have found the staff to be exceptionally friendly, kind and accommodating, highlighting their good attitudes and welcoming demeanor. The cleaning staff, in particular, has been praised for their kindness and daily attention to cleanliness.
However, the quality of service is inconsistent. Several guests have reported indifferent and unfriendly behavior from the reception staff, alongside instances of poor attention and unprofessional conduct. There are mentions of a lack of empathy and responsiveness from some of the personnel, including the manager, which has led to a less than satisfying experience for many visitors.
Issues such as inadequate assistance with luggage, lack of prompt service and infrequent room cleaning have been raised. Despite these concerns, the hotel does offer a good location and convenient parking with some staff members making an effort to assist guests where they can.
In summary, while many guests appreciate the friendly and welcoming nature of certain staff members at Hotel Embajadores, the overall service quality remains uneven, leading to varied experiences.
Hotel Embajadores boasts a prime location and modern facilities, making it a desirable choice for travelers. However, the Wi-Fi service appears to be a significant drawback. Guests often experience poor signal reception, unreliable connectivity and slow internet speeds. The issue with Wi-Fi extends to both rooms and public areas with some finding it impossible to connect at all. While the lobby offers a respite with air conditioning and somewhat better Wi-Fi access, the overall internet service is unstable and frequently disconnects. This makes it challenging for guests who rely on a steady internet connection. Nonetheless, the hotel's contemporary design and advantageous location remain its strong points.
Hotel Embajadores boasts a pool that has received mixed feedback from guests. Most of the comments about the pool are quite positive with many guests highlighting its cleanliness and maintenance. The pool area is described as being nice, private and comfortable, featuring a beautiful garden that adds to the overall relaxing atmosphere. The water in the pool is warm and the surroundings are generally well-kept, making it a pleasant spot for a leisure dip.
However, some guests have pointed out a few downsides. There have been occasional mentions of insects in the water and times when the pool required more rigorous cleaning. A few reviews indicated that the pool area could be cleaner and more decorated and some guests experienced issues with the pool's functionality, such as it being out of service or opening late. Additionally, the pool is described as small and sometimes having only limited sunbeds available for guests.
Despite these occasional drawbacks, the pool at Hotel Embajadores remains a standout feature for many guests, appreciated for its calming environment and generally good condition.
Hotel Embajadores offers some parking options for its guests, though experiences tend to vary. There is guarded parking available next door and free parking is offered as part of the stay. Some guests appreciate the availability of parking, noting that it is convenient and that ample, spacious parking is provided with additional private spaces.
On the downside, the parking lot is not on-site and can be a bit far from the hotel with some guests mentioning it is approximately five blocks away. The distance can be a minor inconvenience, but it hasn't been a major issue for most. The lot is also described as being very small, fitting only 4-5 cars and sometimes lacking sufficient spots. Security can be inconsistent, especially on Sundays and some areas are described as dark and dirty with occasional reports of rats.
Despite these drawbacks, some guests repeatedly choose the hotel because it offers parking. However, potential visitors should be aware that the lot can be independent from the hotel, requiring a key for entry and it may not be available at all hours. While the location provides easy access to the city center, improvements in lighting, security and cleanliness could enhance the overall parking experience.
Hotel Embajadores receives mixed reviews about its four-star rating. While some guests feel that the hotel does not live up to the standards of a four-star establishment, stating it offers three-star comfort and service at best, others believe it meets normal expectations for its category. Critics often highlight that the facilities and services have declined, no longer warranting the four-star classification. The hotel's value for money is frequently questioned with some suggesting it is more akin to a two-star property. Despite the varied opinions, many agree that the overall experience does not reflect a true four-star rating.
Hotel Embajadores offers a mix of accessible amenities and areas needing improvement for guests with disabilities. Guests appreciated the accessible pool and noted the presence of amenities tailored for disabled individuals. However, challenges were highlighted such as the lack of staff at the entrance and assistance with luggage, as well as insufficient support accessories in the rooms. Accessibility to rooms, especially on the third floor, is limited and some essential services like hot water in the mornings and adequate lighting and accessible power in rooms need attention. Overall, while the hotel has made some efforts to accommodate guests with disabilities, there are significant areas that require enhancement to ensure a fully accessible stay.
Hotel Embajadores boasts a notable outdoor pool set within a clean and private area that guests find relaxing. The pool garden adds a serene touch, making it an ideal spot to unwind. Many reviews highlight the good pricing along with the well-maintained outdoor pool and surrounding patios. The pool is described as cool and big, offering a pleasant swimming experience despite the non-heated water. Guests appreciated the hotel's courtesy in providing beach towels. However, some noted the pool could be cleaner and mentioned the early closing time as a downside. Additionally, the limited number of sunbeds and the busy nature of the area were points of concern, along with a lack of green spaces. Overall, the pool area is considered a lovely facility that enhances the stay at the hotel.
Hotel Embajadores provides a clean and aesthetically pleasing environment for its guests. The lobby projects a sense of sophistication, setting an upscale tone upon arrival. However, despite these positive aspects, there are several concerns regarding the staff and overall rating. Many guests feel that the hotel does not live up to its advertised 4-star status, citing issues such as insufficiently qualified personnel and subpar maintenance standards. The comfort of the beds has also been a significant point of criticism with many finding them to be uncomfortable and inadequately maintained. This has led to a perception of the hotel as overpriced for the quality of stay offered. Overall, while the hotel's facilities may appeal visually, there are notable shortcomings that affect the overall luxury experience.
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Location
Additionally, the hotel features comfortable rooms and amenities like a pleasing pool area, adding to the overall satisfaction of the stay. While some reviews mentioned issues with service and pricing inconsistencies, the overwhelming consensus highlights the prime location as the standout feature, making it a preferred choice for travelers looking to explore Mérida without the inconvenience of long commutes. The presence of parking facilities and the tranquility of the surroundings further enhance the appeal for guests seeking both excitement and relaxation.
Breakfast
However, there are a few logistical considerations that might impact guests' overall satisfaction. Some reviews mention that breakfast is not served within the hotel premises but at a restaurant next door or a nearby hotel, necessitating a short walk. This arrangement has generally not detracted from the quality of the food, but it's an important detail for potential visitors to consider.
There are also remarks about additional charges for breakfast, which is occasionally not included in the room rate. While some guests noted that the start time for breakfast could be late, others pointed out that the breakfast experience could be slow with instances of food being served cold.
Overall, despite some logistical and service-related nuances, the breakfast at Hotel Embajadores is widely regarded as a high-quality offering that is well worth experiencing.
Dinner
Rooms
However, the reviews indicate that the hotel struggles with consistency. Some rooms were described as very small, dark and in dire need of maintenance. Common issues reported include outdated furniture, poor ventilation resulting in dampness and mold and cleanliness problems with instances of dirty sheets and unpleasant odors. Guests also mentioned functional problems such as non-working air conditioning, leaking units, broken safes and problematic room keys. Noise from the street and nearby establishments was a recurring concern for those staying in rooms facing the street.
Despite the comfort found in some rooms, there is a notable discrepancy between the advertised images and the actual room conditions, leading to disappointment among guests. Maintenance issues, aging facilities and inadequate room cleaning have been recurrent themes in the feedback, indicating areas where the hotel could improve to enhance the overall guest experience.
Beds
However, there are considerable areas of concern that potential guests should be aware of. Some guests reported that the beds were small, old and firm with certain mattresses described as hard or uncomfortable. Issues with mattress covers being dirty and the presence of only one sheet were also noted. Additionally, several reviews pointed out structural problems such as crooked headboards and beds that squeak and are uneven. The overall consensus seems to be that while some visitors find the beds comfortable and clean, others face issues with bed size, firmness and wear and tear, which could impact the quality of sleep.
Cleanliness
Several guests noted that the overall upkeep of the hotel needs attention with outdated facilities and peeling paint adding to the need for renovations. There were instances where cleaning was either not done thoroughly or neglected altogether. This inconsistency extended to the pool area and common spaces, leaving a noticeable impression on various visitors.
On a positive note, when the rooms were clean, they seemed updated and were appreciatively mentioned by several guests. The friendliness of some cleaning staff also garnered positive remarks, although the same cannot be said for all the hotel staff. Overall, while some aspects of the hotel’s cleanliness received commendation, significant improvement is necessary to address the numerous complaints about dirtiness and maintenance issues.
Staff
However, the quality of service is inconsistent. Several guests have reported indifferent and unfriendly behavior from the reception staff, alongside instances of poor attention and unprofessional conduct. There are mentions of a lack of empathy and responsiveness from some of the personnel, including the manager, which has led to a less than satisfying experience for many visitors.
Issues such as inadequate assistance with luggage, lack of prompt service and infrequent room cleaning have been raised. Despite these concerns, the hotel does offer a good location and convenient parking with some staff members making an effort to assist guests where they can.
In summary, while many guests appreciate the friendly and welcoming nature of certain staff members at Hotel Embajadores, the overall service quality remains uneven, leading to varied experiences.
Wi-Fi
Pool
However, some guests have pointed out a few downsides. There have been occasional mentions of insects in the water and times when the pool required more rigorous cleaning. A few reviews indicated that the pool area could be cleaner and more decorated and some guests experienced issues with the pool's functionality, such as it being out of service or opening late. Additionally, the pool is described as small and sometimes having only limited sunbeds available for guests.
Despite these occasional drawbacks, the pool at Hotel Embajadores remains a standout feature for many guests, appreciated for its calming environment and generally good condition.
Parking
On the downside, the parking lot is not on-site and can be a bit far from the hotel with some guests mentioning it is approximately five blocks away. The distance can be a minor inconvenience, but it hasn't been a major issue for most. The lot is also described as being very small, fitting only 4-5 cars and sometimes lacking sufficient spots. Security can be inconsistent, especially on Sundays and some areas are described as dark and dirty with occasional reports of rats.
Despite these drawbacks, some guests repeatedly choose the hotel because it offers parking. However, potential visitors should be aware that the lot can be independent from the hotel, requiring a key for entry and it may not be available at all hours. While the location provides easy access to the city center, improvements in lighting, security and cleanliness could enhance the overall parking experience.
4 Star
Accessible
Outdoor Pool
Luxury
Yes, Hotel Embajadores has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Embajadores.
No, Hotel Embajadores doesn't allow dogs.
No, parking facilities aren't available at Hotel Embajadores.
No, Hotel Embajadores doesn't have a gym.
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