Merida20.96323400,
-89.62673300,
Calle 64 No 547 Entre 69 Y 67 Centro(Show on Map)
7.7
Good
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Lavanda CAS Merida receives commendable praise for its central location, making it an ideal choice for travelers looking to explore Mérida's vibrant downtown. Close proximity to main attractions such as the cathedral, museums and the ADO bus station adds to its convenience. The historical architecture of the building, combined with amenities like a swimming pool, contributes to the overall charm. Despite its centrality, the hotel is quiet at night, ensuring a restful stay amidst the bustling city.
The hotel's breakfast service receives mixed reviews. Many guests enjoy the quality and selection of the breakfast menu with special mention of the gourmet sauces and delicious coffee. However, some guests have been dissatisfied with late opening hours, limited portions and occasional delays in service. Alternatives are available nearby for those seeking more affordable or timely breakfast options.
Dinner at the hotel generally earns positive feedback for its delicious food and excellent service. The menu, though limited, includes well-regarded dishes like wings and pasta. Coffee is a high point and the staff, particularly the manager and chef, are praised for their attentiveness and friendliness. Some guests, however, find the prices high and note the absence of room service.
The rooms at Hotel Lavanda CAS Merida are spacious and comfortable, exuding colonial charm. Guests appreciate the large, airy spaces and stylish décor. However, there is significant variance in room quality with some guests reporting issues such as musty odors, outdated furnishings and poorly maintained bathrooms. The hotel's advantageous location remains a key selling point.
Cleanliness at the hotel receives mixed reviews. While many guests find the rooms and facilities clean and well-maintained, others report issues like mold, stained linens and unpleasant odors. Despite these concerns, the cleaning staff is often commended for their friendliness and effort.
The hotel staff overall are frequently praised for their exceptional friendliness and attentiveness with many guests highlighting how the staff go above and beyond to ensure a pleasant stay. Despite occasional inefficiencies and language barriers, the staff's dedication significantly enhances the guest experience.
Free Wi-Fi at the hotel is another area with mixed reviews. While appreciated, the connectivity often proves weak and unreliable in the rooms, working better in common areas like the reception and restaurant.
The pool is a highlight for many guests, described as beautiful and inviting, offering a refreshing escape from the Merida heat. Some issues with cleanliness and maintenance, however, detract from the overall experience for certain guests.
For families, Hotel Lavanda CAS Merida is a favorable option due to its family-friendly atmosphere, excellent service and accommodating staff. The quiet ambiance and suitable amenities further contribute to a relaxing experience for both adults and children.
Beds at the hotel generally receive positive feedback for their comfort with spacious and clean bedding being frequently mentioned. However, some guests find the mattresses hard or worn-out.
Overall, Hotel Lavanda CAS Merida offers good value for its central location and charming atmosphere. While it boasts many positive aspects, certain areas like room maintenance, breakfast service and Wi-Fi connectivity could benefit from improvements to meet higher expectations. Show more
Read review summaries for all categories
Categories
Boutique-style Hotel
Situated in a historic villa in the heart of the city, providing a tranquil garden oasis and outdoor pool. Known for its charming ambiance and exceptionally friendly and caring staff who enhance the guest experience.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi. It provides essential connectivity for guests who want to explore the city while staying connected.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
5-Star Hotel
Hotel with Outdoor Pool
Room Types
Deluxe Double Room with Two Double BedsGuests will have a special experience as this twin room provides a pool with a view. Offering free toiletries, this twin room includes a private bathroom with a shower. The air-conditioned twin room offers a flat-screen TV, a private entrance, a dining area, a wardrobe as well as pool views. The unit offers 2 beds.
Superior King RoomThis double room features a pool with a view. The double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The double room offers a dining area, a wardrobe, a safe deposit box, a flat-screen TV, as well as pool views. The unit has 1 bed.
Superior King RoomThis suite's special feature is the pool with a view. Featuring a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a shower. The suite provides a flat-screen TV, a dining area, a wardrobe, a safe deposit box as well as pool views. The unit offers 1 bed.
Superior Family RoomThis family room features a pool with a view. Featuring free toiletries, this family room includes a private bathroom with a shower. The air-conditioned family room features a flat-screen TV, a private entrance, a dining area, a wardrobe as well as pool views. The unit has 3 beds.
Guest Reviews
7.7
Good
Location
Hotel Lavanda CAS Merida boasts an outstanding location in the heart of the city, making it an ideal choice for travelers looking to explore Mérida's vibrant center. Positioned close to the ADO bus station and within a short walking distance to main attractions like the cathedral and various museums, it offers unparalleled convenience for both sightseeing and practical purposes like visa procedures at the nearby CAS facility. The central location means guests can easily access a wide range of dining options, shops and historical sites, contributing to a culturally rich experience.
The hotel is also praised for being quiet at night despite its centrality, ensuring a restful stay amidst the bustling city. Visitors appreciate the structure's beautiful, historical architecture and the added amenities such as the swimming pool, which provides a refreshing break from the Yucatán heat. Additionally, the hotel offers parking services just a few blocks away, a significant relief in a busy downtown area.
In conclusion, the combination of a prime central location with easy access to transportation, cultural landmarks and essential services, makes Hotel Lavanda CAS Merida a favorable choice for a diverse array of travelers visiting Mérida.
Breakfast
Hotel Lavanda CAS Merida offers a breakfast experience that has garnered mixed reviews from guests. On the positive side, many guests have praised the selection on the breakfast menu and the quality of the food, often describing it as delicious, tasty and worth the price. The hotel's onsite restaurant, which serves breakfast, appears to be a highlight, receiving accolades for its gourmet sauces, delicious coffee and the specialized attention provided by the chef and barista. The early morning meals, featuring local specialties, are especially noted for their excellence and convenience.
However, some guests have expressed dissatisfaction with certain aspects of the breakfast service. One recurring complaint is the late opening hours with the restaurant sometimes not serving breakfast until 9 a.m., which can be inconvenient for early risers. There are also mentions of limited portions and occasional absence of advertised breakfast options. Additionally, there were instances where the breakfast service was delayed with some guests waiting up to an hour to be served.
For those who find the onsite breakfast options lacking or overly expensive, there are nearby alternatives that offer delicious and more affordable breakfast choices. Some guests chose to explore these local eateries and were not disappointed. Despite the mixed reviews, the friendly and attentive staff at the hotel and its restaurant have left a positive impression on many visitors.
Dinner
Dining at Hotel Lavanda CAS Merida offers a mixed but mostly positive experience. Guests frequently praise the restaurant for its delicious, high-quality food and excellent service. The menu, although noted by some as limited in variety, is consistently described as rich and delicious. Particular highlights include the wings and pasta dishes, as well as the breakfast, which is often mentioned as tasty and satisfying. The atmosphere of the restaurant is peaceful, making it an enjoyable spot to unwind in the evening.
Coffee lovers will appreciate the spectacular coffee available on-site, enhancing the dining experience. Many reviews applaud the attentive and friendly staff with special mentions of the manager and chef for their kindness and effort to provide excellent service. On the flip side, some visitors found the prices to be quite high and felt that the quality did not always match the cost. Additionally, a few reviews pointed out limited restaurant hours and the absence of room service, which can be inconvenient.
Overall, while the cost may be a consideration, the hotel’s restaurant is widely regarded as a great place to enjoy a meal with many satisfied guests recommending the savory dishes and pleasant dining environment.
Rooms
Hotel Lavanda CAS Merida, housed in a beautifully restored historic mansion, provides spacious rooms that boast ample comfort and colonial charm. Many guests appreciated the large, airy spaces, often remarking on the comfortable beds and elegant interiors. The rooms are suitable for groups of friends or family, offering plenty of room to relax and unwind. Additionally, the decor is frequently praised for its unique and stylish touches, contributing to an overall pleasant atmosphere.
However, feedback indicates a significant variance in the quality of the rooms and facilities. While some rooms offer modern conveniences and cleanliness, others fall short with issues such as musty odors, dampness and outdated furnishings. Guests frequently noted a disparity between the advertised photos and the actual room conditions with some experiencing smaller, darker and less well-maintained accommodations than expected. Issues like stained linens, poor lighting and persistent noises from adjacent areas were also mentioned.
Bathrooms were another point of contention with several guests reporting poorly maintained or malfunctioning fixtures, lack of hot water and unpleasant smells. Some rooms lacked basic amenities like towel racks, proper drainage and hooks for clothes.
Despite its quirks, the hotel's location is a significant advantage, being close to the vibrant downtown area of Merida, making it an excellent base for exploring local attractions, restaurants and activities. The hotel grounds, including a beautiful pool and serene interior courtyard, also received positive mentions for their aesthetics and tranquility.
In summary, while Hotel Lavanda CAS Merida offers a visually appealing and spacious stay with a touch of historic charm, potential guests should be aware of the inconsistent room quality and maintenance issues that could impact their overall experience.
Beds
Hotel Lavanda CAS Merida offers a mixed bag when it comes to their beds with a noticeable trend toward comfort. Many guests have highlighted the beds as being very comfortable with frequent mentions of spacious and massive beds, including king-sized options. The bedding is generally described as clean and soft, adding to the overall comfort. Specific praise is given to the soft and comfortable mattresses and pillows.
However, not all reviews are entirely positive. Some guests found the beds to be uncomfortable with particular complaints about hard mattresses and worn-out bedding. Issues such as unclean freestanding furniture, short beds and occasional reports of bedding not being changed frequently have also been noted.
Despite these issues, the general consensus leans favorably towards comfort with many guests appreciating the large, cozy beds that provide a good night’s sleep. The hotel's proximity to the city center and the comfort of the accommodations are often recommended features, making it a popular choice for many travelers.
Cleanliness
Hotel Lavanda CAS Merida boasts mixed reviews regarding cleanliness. Guests frequently praised the hotel for being clean and tidy upon their arrival, noting the attentiveness and friendliness of the cleaning staff. Rooms were often described as clean, spacious and well-maintained with fresh linen and towels provided daily. The hotel's facilities were generally perceived as clean, adding to the pleasant and comfortable experience.
However, some guests reported significant issues with cleanliness, including mold on the walls, stained sheets and towels and bad odors from sewage and humidity. Common areas, pools and some rooms were criticized for lacking proper maintenance and hygiene. The pool often appeared dirty despite initial impressions of cleanliness and some bathrooms had issues ranging from cockroaches to stained fixtures.
Overall, while many found the hotel's cleanliness to be satisfactory and appreciated the efforts of the cleaning staff, consistent reports of hygiene problems indicate that there is room for improvement in maintaining the standards throughout the premises.
Staff
The staff at Hotel Lavanda CAS Merida has garnered attention for their exceptional friendliness and attentiveness. Guests frequently mention that the staff are not only helpful but go above and beyond to ensure a pleasant stay. From the receptionists to the cleaning personnel, visitors consistently highlight their warm and welcoming nature. Many guests appreciated the useful local recommendations and professional service provided by the team. Specific staff members, such as Mario and Cristian, were particularly noted for their excellent service.
However, there were occasional mentions of inefficiencies and unprofessional behavior, such as delays in service, lack of English-speaking staff and instances of impoliteness. Despite these sporadic issues, the overall impression is highly positive with many guests expressing gratitude for the exceptional care and attention they received. The hotel staff's dedication to service and their friendly demeanor significantly contribute to the overall positive experience at the hotel.
Wi-Fi
At Hotel Lavanda CAS Merida, while guests appreciated the availability of free Wi-Fi, many encountered challenges with the internet connectivity during their stays. Specifically, the Wi-Fi signal was reported to be weak and unreliable in the rooms, often making it difficult to connect. Some guests noted that there was no Wi-Fi in their rooms at all, while others mentioned that the connection was intermittent or slow. Despite these issues, the Wi-Fi worked better in common areas such as the reception, restaurant and pool areas. The service was sometimes suitable for activities like Zoom meetings, but overall, many guests felt that the Wi-Fi experience could be improved for a more consistent and reliable connection throughout the property.
Pool
Hotel Lavanda CAS Merida boasts a picturesque pool that is frequently mentioned for its beauty and inviting nature. Guests have noted that the pool is large, uniquely designed and offers a refreshing escape from the Merida heat. Many appreciated its location right in front of the rooms, enhancing convenience. The pleasant aesthetic with complementary colors and elegant decoration, enhances the overall appeal of the space.
While several reviews highlight the pool as clean and well-maintained, there are mixed opinions on its cleanliness with a number of guests reporting instances of cloudy or even murky water. Maintenance issues like broken filters and occasional closures for construction were also noted, affecting the overall experience for some visitors. Despite these issues, the pool is often described as superb, relaxing and a perfect spot to cool off, especially with its cool water temperature, although it can be quite cold at times for some guests' preferences.
Additionally, the common areas around the pool are described as nice and acceptable with limited sun loungers and towels being a minor drawback. The pool's shade provides a respite from the sun, making it more comfortable for extended lounging. Overall, the pool at Hotel Lavanda CAS Merida is a highlight for many guests and a focal point for relaxation and enjoyment during their stay, even though consistency in maintenance is something the hotel might need to focus on for improving guest satisfaction.
Family
Hotel Lavanda CAS Merida is a remarkable choice for families seeking a serene and accommodating environment. The feedback highlights the hotel's family-friendly atmosphere, making it ideal for guests traveling with young children. Families felt well treated due to the excellent service and friendly, accommodating staff. The hotel's cleanliness and suitable rooms further contribute to its favorable family-oriented reputation.
Conveniently located, this hotel provides easy access to local attractions, adding to its appeal for family vacations. Guests have praised the quiet and calm ambiance, which helps create a relaxing experience for both adults and children alike. Additionally, amenities such as a mini fridge and available water bottles enhance the convenience for families during their stay.
Overall, Hotel Lavanda CAS Merida offers a delightful experience with the perfect balance of comfort, service and location, ensuring an excellent vacation for families.
5 Star
Hotel Lavanda CAS Merida offers a pleasant experience with good value for money, boasting a central location and charming colonial style. The rooms are particularly noted for being very nice and the interior of the hotel is described as beautiful overall. However, despite some positive aspects, numerous reviews consistently state that the hotel does not meet the expectations of a 5-star establishment. Many guests pointed out that the service and maintenance standards are more aligned with a 2 or 3-star hotel. There were frequent mentions of false advertising regarding its 5-star rating, suggesting that it overpromises and underdelivers on luxury and services.
Accessible
Hotel Lavanda CAS Merida is praised for its accessibility, offering a convenient location near the city center and visa offices. The hotel itself is accessible, making it a suitable choice for guests with disabilities. Additionally, parking is available and free for disabled guests, though it is located a few blocks from the hotel. The staff receives commendations for their readiness to help and provide special attention to those who need it. Despite a few minor issues, such as sporadic Wi-Fi connectivity in some rooms, the overall accessibility and helpful staff make it an accommodating option for disabled travelers.
Outdoor Pool
Hotel Lavanda CAS Merida is frequently praised for its outdoor pool, which serves as a captivating oasis, particularly refreshing during the hot summer months. Many reviews highlight the pool's beauty and cleanliness, often describing it as well-maintained and relaxing. It is conveniently located right in front of the room doors, adding to the overall convenience for guests. The design and colors of the pool complement the hotel's aesthetics perfectly, creating a visually pleasing environment.
The pool's size receives varied comments; it is described as both big and medium-sized but consistently noted as delightful and clean. Guests appreciate the shaded areas around the pool and the availability of sun loungers, though some mention the limited number of loungers as a downside.
Several reviews underscore the enjoyment of having a drink by the pool, deeming it as one of the most relaxing activities. The pool’s warm and inviting water adds to the positive experience, although there was a mention of the water being cold on one occasion.
Overall, the pool at Hotel Lavanda CAS Merida is a standout feature that enhances guests' stays with many finding it a perfect spot for relaxation and a cool swim amidst charming surroundings.
Honeymoon
Hotel Lavanda CAS Merida proves to be an ideal destination for honeymooners, offering an exceptional experience for couples. Guests have consistently praised the hotel for being highly suitable for a romantic getaway, highlighting its beautiful and serene ambiance. The rooms are described as perfect for a romantic escape, ensuring an intimate and memorable stay. With honeymoon suites specially available, the hotel tailors its offerings to create an idyllic retreat for newlyweds. This beautiful location is frequently noted as an excellent choice for those looking to celebrate their honeymoon in style and comfort.
Boutique-Style
Hotel Lavanda CAS Merida is praised for its charming and elegant boutique style, beautifully decorated with a vintage and colonial flair. Visitors frequently highlight its unique and picturesque structure, noting that it looks just as delightful in person as it appears in photos, featuring lovely lavender and pink colors. Although there are some mixed opinions about its boutique designation, many guests appreciate its charming and cozy atmosphere. The hotel's refurbishment of a traditional mansion adds a unique charm and the elegant decor and pleasant details make stays enjoyable. Guests commend the friendly and accommodating staff, further enhancing the boutique experience. The small but lovely pool and rooms contribute to the overall charming and well-maintained environment, providing good value for money in this beautiful hideaway.
Luxury
Hotel Lavanda CAS Merida is a mixed bag of experiences, primarily characterized by its luxurious appearance and decor, offering a memorable stay that balances luxury and affordability. The hotel exudes elegance with its grand interiors, luxurious setting and exceptional cleanliness, making it an appealing place for travelers seeking comfort and opulence. Guests have consistently praised the excellent service and treatment from the staff, as well as the hotel's good location and picture-perfect aesthetics.
The hotel boasts a breathtaking luxurious ambiance, immaculate cleanliness and unique local luxury design. Its accommodations include spacious suites, luxurious honeymoon suites and well-maintained rooms with deluxe finishes. The amenities, such as a relaxing spa center, a luxurious pool facility and comfy beds, contribute to a truly indulgent experience.
However, there are some points of contention with a few guests noting that the hotel does not quite live up to its purported five-star classification, citing outdated facilities and occasional issues like low water pressure. While it might not fully meet the highest standards of luxury, many still regard it as a very good luxury hotel that provides significant comfort and aesthetically pleasing environments.
Overall, Hotel Lavanda CAS Merida offers a mix of high-end boutique services with a touch of classic elegance and modern luxury, making it a gem worth considering for those looking for a luxurious and relaxing getaway at an affordable price.
Romantic
Hotel Lavanda CAS Merida is a haven for couples seeking a romantic experience. From the moment guests arrive, the friendly reception staff sets the tone for a memorable stay. The ambiance of the hotel is consistently described as romantic, making it an ideal choice for couples celebrating anniversaries or enjoying a honeymoon.
Guests often highlight the romantic atmosphere that permeates the hotel, particularly at night. The staff goes the extra mile to create special moments, such as preparing beds with petals, adding a personalized touch to the stay. The hotel's architecture and decoration are beautiful, enhancing the romantic vibe.
The garden and courtyard areas are lush and inviting, offering a serene and picturesque setting that is perfect for a romantic stroll. The environment is peaceful and soothing, providing a relaxing backdrop for couples to unwind and connect.
While the hotel may not be suitable for business travelers due to a lack of privacy, it excels as a getaway destination for couples. Guests frequently recommend it for its excellent honeymoon suites and the overall tranquil and romantic atmosphere. This makes Hotel Lavanda CAS Merida not just a place to stay, but a destination for creating unforgettable romantic memories.
Yes, Hotel Lavanda CAS Merida has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Lavanda CAS Merida.
No, Hotel Lavanda CAS Merida doesn't allow dogs.
No, parking facilities aren't available at Hotel Lavanda CAS Merida.