Hotel Merida
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Merida enjoys high praise for its ideal location, centrally situated in downtown Mérida. Guests appreciate its proximity to historic and cultural sites, allowing for easy exploration. The charming blend of colonial architecture and modern comforts in a peaceful and secure surrounding enhances the hotel's appeal, making it suitable for both leisure and business travelers.
The breakfast offerings, while primarily positive, receive mixed reviews. Many guests enjoy the delicious and plentiful meals provided at neighboring partner cafes, especially praising items like pancakes and coffee. However, the lack of an on-site breakfast and occasional confusion about the options can be a drawback. Overall, the quality of nearby establishments still provides a delightful start to the day.
Dining experiences at Hotel Merida, including the on-site restaurant, are generally satisfactory. Guests appreciate the friendly service and quality food with numerous excellent dining options in the surrounding area. Despite some wait times and occasional maintenance issues, the nearby restaurants significantly enhance the culinary experience.
Rooms at Hotel Merida receive mixed feedback. Many guests commend the spaciousness and comfort of the rooms, highlighting the large and clean accommodations. However, outdated decor, maintenance issues and cleanliness concerns like dust and mold detract from the experience. Noise from the streets is also noted, but air conditioning and some rooms’ views add positive touches.
Cleanliness presents a mixed picture. While many reviews celebrate the hotel's clean and elegant environment, several guests report issues such as dust, unpleasant odors and insect sightings. These challenges suggest inconsistent cleaning practices, affecting the overall guest experience.
The hotel’s staff consistently earns high marks for their friendliness, professionalism and attentiveness. The front desk and specific individuals receive special mentions for their excellent service, contributing to a welcoming and helpful atmosphere. Limited criticisms don’t overshadow the predominantly positive view of the staff’s efforts and service quality.
While the wifi experience is generally positive, offering stable and reliable connectivity in the rooms, there's room for improvement in certain areas closer to the reception. Nonetheless, the good internet access meets most travelers' needs effectively.
The pool area, set in a beautiful courtyard, is described as clean and refreshing, ideal for relaxation. However, its small size, cool temperature and occasional cleanliness and maintenance issues detract from its appeal for some guests. Despite these issues, many enjoy the peaceful and visually pleasing ambiance it provides.
Hotel Merida provides a welcoming environment for families with spacious rooms and a friendly atmosphere. While the hotel shows some limitations, such as stuffy rooms and accessibility challenges for the elderly, it accommodates family needs well, contributing to repeat visits from family groups.
Generally, the comfort of Hotel Merida’s beds is praised, providing guests with a restful sleep. Some variability in bed quality and occasional issues with bed size and pillows are noted but do not significantly outweigh the positive feedback.
Concerning its four-star rating, while the hotel's colonial architecture and peaceful ambiance are appreciated, many guests feel it aligns more closely with a three-star standard. The location and overall pleasant atmosphere make it a good option, provided expectations regarding star rating are managed.
In summary, Hotel Merida offers a charming and convenient location with friendly staff and pleasant facilities. While there are areas for improvement, particularly in room maintenance and cleanliness, many guests find their stay enjoyable and worthwhile.
Categories
The breakfast offerings, while primarily positive, receive mixed reviews. Many guests enjoy the delicious and plentiful meals provided at neighboring partner cafes, especially praising items like pancakes and coffee. However, the lack of an on-site breakfast and occasional confusion about the options can be a drawback. Overall, the quality of nearby establishments still provides a delightful start to the day.
Dining experiences at Hotel Merida, including the on-site restaurant, are generally satisfactory. Guests appreciate the friendly service and quality food with numerous excellent dining options in the surrounding area. Despite some wait times and occasional maintenance issues, the nearby restaurants significantly enhance the culinary experience.
Rooms at Hotel Merida receive mixed feedback. Many guests commend the spaciousness and comfort of the rooms, highlighting the large and clean accommodations. However, outdated decor, maintenance issues and cleanliness concerns like dust and mold detract from the experience. Noise from the streets is also noted, but air conditioning and some rooms’ views add positive touches.
Cleanliness presents a mixed picture. While many reviews celebrate the hotel's clean and elegant environment, several guests report issues such as dust, unpleasant odors and insect sightings. These challenges suggest inconsistent cleaning practices, affecting the overall guest experience.
The hotel’s staff consistently earns high marks for their friendliness, professionalism and attentiveness. The front desk and specific individuals receive special mentions for their excellent service, contributing to a welcoming and helpful atmosphere. Limited criticisms don’t overshadow the predominantly positive view of the staff’s efforts and service quality.
While the wifi experience is generally positive, offering stable and reliable connectivity in the rooms, there's room for improvement in certain areas closer to the reception. Nonetheless, the good internet access meets most travelers' needs effectively.
The pool area, set in a beautiful courtyard, is described as clean and refreshing, ideal for relaxation. However, its small size, cool temperature and occasional cleanliness and maintenance issues detract from its appeal for some guests. Despite these issues, many enjoy the peaceful and visually pleasing ambiance it provides.
Hotel Merida provides a welcoming environment for families with spacious rooms and a friendly atmosphere. While the hotel shows some limitations, such as stuffy rooms and accessibility challenges for the elderly, it accommodates family needs well, contributing to repeat visits from family groups.
Generally, the comfort of Hotel Merida’s beds is praised, providing guests with a restful sleep. Some variability in bed quality and occasional issues with bed size and pillows are noted but do not significantly outweigh the positive feedback.
Concerning its four-star rating, while the hotel's colonial architecture and peaceful ambiance are appreciated, many guests feel it aligns more closely with a three-star standard. The location and overall pleasant atmosphere make it a good option, provided expectations regarding star rating are managed.
In summary, Hotel Merida offers a charming and convenient location with friendly staff and pleasant facilities. While there are areas for improvement, particularly in room maintenance and cleanliness, many guests find their stay enjoyable and worthwhile.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel Merida enjoys high praise for its exceptional location, making it an ideal base for exploring the city. Positioned in the heart of downtown Mérida, the hotel is within walking distance to key historic and cultural sites, including the main square, the cathedral and numerous cafes, restaurants and nightlife spots. Guests appreciate the convenience of being able to stroll to various attractions and amenities. The hotel's central location not only provides easy access to the historic center but also combines the charm of a grand old colonial house with modern comforts. The surroundings are often highlighted for being peaceful, secure and aesthetically pleasing, adding to the overall positive experience of staying at Hotel Merida. Whether visiting for leisure or business, travelers find the hotel's location perfect for getting the most out of their time in Mérida.
Hotel Merida's breakfast offerings have garnered a mix of reviews, though the majority of feedback is quite positive. Guests noted that the breakfast, often provided at nearby partner cafés and restaurants, is generally delicious and plentiful. Many highlighted the excellent quality and variety, particularly praising specific items like pancakes and the high-quality coffee. The café attached to the hotel has been frequently mentioned for its enjoyable, top-notch breakfast experience.
However, some guests were disappointed by the lack of included breakfast directly on the premises with several pointing out that breakfast options can sometimes be confusing or limited. The recurring situation where breakfast is advertised as included but then found to be offsite raised some concerns.
Despite these issues, the overall sentiment remains favorable, especially for the breakfast options located nearby. Charming and high-quality cafés, such as Chaya Maya, were often recommended, providing a pleasant and delightful start to the day for travelers staying at Hotel Merida.
Hotel Merida offers a satisfactory dining experience with a restaurant conveniently located within the same building, serving breakfast, lunch and dinner. Guests have appreciated the friendly service and the quality of the food. Additionally, there are fantastic dining options in the surrounding area, providing guests with a variety of choices. While some guests noted occasional wait times at the hotel restaurant, the multitude of good restaurants and delicious dining options nearby, including fantastic breakfast and dinner spots, have been praised. The hotel's partnership with an adjacent restaurant, which opens at 8 am, adds to the dining convenience for visitors.
Hotel Merida offers a mixed experience when it comes to its rooms. Many guests appreciated the spaciousness of the rooms, highlighting that they are generally clean and comfortable. The large room sizes and comfortable beds were frequently praised, making the accommodation ideal for those prioritizing space and rest.
However, the hotel does have its drawbacks. Several reviews pointed out that the rooms are outdated and in need of modernization. Issues such as poor lighting, lack of furniture to store clothes and minimalistic decor were mentioned. Some rooms were described as very small and lacking windows, leading to a cramped and dark atmosphere. The cleanliness under the beds was a recurring issue with some guests noting dust accumulation.
Guests also cited maintenance problems, such as old and neglected facilities, malfunctioning toilets and a need for bathroom renovations. Noise from the street was another concern, particularly for rooms facing the exterior.
On a positive note, certain rooms had amenities like air conditioning and views of the street or interior courtyard and some guests were moved to larger rooms when issues arose. Despite the need for updates, many found the rooms sufficiently pleasant for short stays.
In summary, Hotel Merida provides spacious and clean rooms with a comfortable atmosphere, though it faces several challenges related to outdated decor, maintenance issues and inconsistent room conditions. While some areas exceed expectations, there's significant room for improvement to meet modern standards.
Reviews of Hotel Merida’s beds reveal a mix of praises and some concerns from guests. Generally, the comfort of the beds stands out positively with many guests describing them as comfortable, accompanied by good sleeping arrangements. The beds' comfort is emphasized repeatedly, suggesting that Hotel Merida has invested in providing restful sleep experiences for most of its patrons.
Some guests, however, noted variability in bed quality, mentioning that some beds were either too hard or saggy. There were also occasional complaints regarding the size of the beds with some describing them as small or short and a few guests pointed out issues like broken bed legs or beds needing replacement. Pillows received mixed feedback as well with calls for more comfortable and better-sized options.
While overall the beds tend to provide a good rest, some improvements on bed sizes and pillow quality could enhance the sleeping experience for future guests. For travelers prioritizing bed comfort, Hotel Merida generally offers a satisfactory experience, though individual preferences might influence the perceived comfort levels.
Hotel Merida presents a mixed bag when it comes to cleanliness based on guest reviews. On the positive side, many reviewers have acknowledged that the hotel maintains a generally clean environment, highlighting the cleanliness of the rooms and facilities. Words like "very clean," "super clean," and "impeccable cleanliness" appear frequently, suggesting that at least some areas of the hotel meet high standards of sanitation. Guests have also noted that the hotel has clean and elegant facilities, contributing to a comfortable stay.
However, a significant number of reviews detail various cleanliness issues. Recurring complaints include dust on the furniture, hairs on the sheets and mold in the bathrooms, suggesting that cleaning staff may miss crucial areas during their routines. Several reviews mention unpleasant odors, such as a musty smell or sewer-like scents, particularly in the bathrooms.
The presence of insects, specifically mosquitoes, has been noted by some guests, as well as more severe issues involving cockroaches. These issues, combined with reports of old and frayed towels, indicate that the hotel's cleaning measures may not be sufficient or consistent across all rooms.
In summary, while Hotel Merida does receive praise for its clean facilities and convenient location, numerous reports point to lapses in room cleanliness that could detract from the overall guest experience. Improvements in consistent, thorough cleaning practices could elevate the hotel's reputation for sanitary conditions.
Hotel Merida is known for its exceptional staff, who are frequently praised by guests for their attentiveness, friendliness and professionalism. Many reviews highlight that the service in general is very good with staff being welcoming, kind and always willing to help. The front desk, in particular, is noted for being super friendly and efficient, making the check-in process swift and pleasant.
Guests repeatedly mention that the staff is incredibly helpful, often going out of their way to ensure comfort and satisfaction. Whether it’s maintaining rapid response times, offering additional towels upon request or providing valuable recommendations on local dining spots, the hotel team consistently delivers excellent service. Staff members are also described as bilingual, which adds to their capability to assist guests from diverse backgrounds.
Special mentions go to individuals such as Donaldo, who stands out for his extraordinary personal attention and support. The bell hops, Rolando and Donaldo, receive commendations for their super friendly and accommodating nature.
Despite a few criticisms regarding specific situations like unreported forgotten items or isolated instances of unhelpful or unfriendly staff, the overwhelmingly positive reviews about the staff's conscientiousness, smiling demeanor and problem-solving abilities paint a picture of a dedicated and hospitable team. Overall, the excellent service and genuine hospitality remain memorable highlights for those staying at Hotel Merida.
Hotel Merida offers a diverse experience when it comes to its wifi services with several reviewers commending the overall functionality and reliability. Many guests highlighted that the wifi in the rooms is very good, stable and even perfect for various activities including video calls. Notably, the highspeed wifi contributes to a seamless online experience, making it a favorable choice for those needing consistent internet access.
However, some areas, particularly close to the reception, seem to suffer from weaker signals, which indicates a need for improvement in internet coverage throughout the entire property. Despite this, the prevailing sentiment points towards a generally positive experience with guests mentioning good, stable and perfectly working wifi in their rooms.
Overall, while there is room for enhancement in certain spots, the hotel's room wifi is highly regarded and should meet the needs of most travelers effectively.
Hotel Mérida's pool has garnered diverse opinions from its guests, albeit with a noticeable slant towards positive impressions. The courtyard setting of the pool is repeatedly praised as beautiful and pleasant, enhancing the overall ambiance of the hotel. The pool itself is often described as clean, refreshing and a good spot to cool off and relax after a long day of sightseeing.
However, the pool's size and temperature are significant points of contention. Many guests note that it is quite small, potentially limiting its appeal for those looking to swim extensively. Its cool temperature is refreshing for some, but too cold for others. Moreover, there have been mentions of limited pool hours and the pool only being open on weekends, which could be a drawback for some visitors.
On a less positive note, several guests reported issues with the pool's cleanliness, describing the water as being murky or clouded at times and even green on occasion. Some reviews noted that the pool seemed neglected or undergoing repairs, which sometimes rendered it unusable.
Nevertheless, the pool area, described as quiet, enjoyable and well-maintained, remains a valued feature for many guests, particularly for those seeking a tranquil and visually pleasing space to relax. Families with children have spoken positively about the splash pad and the overall experience, despite the pool's depth being unsuitable for very young kids.
In summary, while the small and sometimes cold pool at Hotel Mérida may pose a few challenges, its beautiful surroundings and refreshing nature make it a noteworthy feature for guests looking for a serene escape within the hotel.
Hotel Merida offers a welcoming atmosphere ideal for family stays. Situated in a quiet location, it features a charming old colonial-style house. The hotel staff is consistently described as friendly, adding to the family-friendly environment. The comfort of the beds ensures a restful sleep and the rooms are noted to be comfortable and well-suited for families. Options include spacious family rooms accommodating up to five people, catering well to both smaller and larger family groups.
Despite some minor inconvenience such as stuffy rooms and stairs posing a challenge for the elderly, the overall accessibility for all is appreciated. Parents can relax while children enjoy running through the halls, making it a lively place for young ones. The hotel is not only good for new visitors but also receives repeat family guests, attesting to its reliable family-friendly services.
Hotel Merida has garnered mixed reviews from its guests, but several positive aspects stand out. Many guests appreciated its calm and peaceful ambiance, making it a good place to relax and unwind. The hotel's location in the heart of downtown is highly praised for its convenience, putting guests right in the center of town.
The hotel's colonial style architecture is another highlight with many guests admiring its beautiful and well-maintained state. The swimming pool is also noted as an excellent feature, perfect for relaxing days.
However, there are consistent mentions that the hotel does not live up to its 4-star rating. Some guests felt that the hotel is more accurately rated at 3 stars and were generally pleased but not impressed by the high standard expected from a 4-star hotel.
Overall, Hotel Merida seems to be a decent option if one values location and a pleasant atmosphere, but expectations should be managed regarding its star rating and associated services.
The outdoor pool at Hotel Merida receives varied feedback with an overall positive emphasis. Guests frequently describe the pool area as very beautiful and nice, creating a peaceful retreat for relaxation after a day of sightseeing. The pool, while noted as small by several reviewers, is often highlighted as sufficient, clean and refreshing. Some find the pool smaller than expected and not directly exposed to the sun, which might affect the experience for sunbathers. Nevertheless, the courtyard housing the pool garners praise for its super beauty. Overall, the pool area provides a pleasant and tranquil spot for guests to unwind.
Hotel Merida exudes luxury and sophistication, creating a high-end atmosphere that makes guests feel as though they are staying in a five-star establishment. The colonial style of the hotel adds a unique charm, perfectly blending traditional aesthetics with modern comforts. Its central location in the heart of downtown offers convenience and ease of access to notable attractions, while its beautiful swimming pool provides an ideal setting for relaxation over several days. Cleanliness is meticulously maintained, enhancing the overall luxury experience. Additionally, the provision of free parking space is a much-appreciated amenity, adding to the sense of indulgence and convenience. Overall, Hotel Merida stands out as an excellent choice for those seeking a luxurious stay in Mérida.
Location Show Map
Location
Breakfast
However, some guests were disappointed by the lack of included breakfast directly on the premises with several pointing out that breakfast options can sometimes be confusing or limited. The recurring situation where breakfast is advertised as included but then found to be offsite raised some concerns.
Despite these issues, the overall sentiment remains favorable, especially for the breakfast options located nearby. Charming and high-quality cafés, such as Chaya Maya, were often recommended, providing a pleasant and delightful start to the day for travelers staying at Hotel Merida.
Dinner
Rooms
However, the hotel does have its drawbacks. Several reviews pointed out that the rooms are outdated and in need of modernization. Issues such as poor lighting, lack of furniture to store clothes and minimalistic decor were mentioned. Some rooms were described as very small and lacking windows, leading to a cramped and dark atmosphere. The cleanliness under the beds was a recurring issue with some guests noting dust accumulation.
Guests also cited maintenance problems, such as old and neglected facilities, malfunctioning toilets and a need for bathroom renovations. Noise from the street was another concern, particularly for rooms facing the exterior.
On a positive note, certain rooms had amenities like air conditioning and views of the street or interior courtyard and some guests were moved to larger rooms when issues arose. Despite the need for updates, many found the rooms sufficiently pleasant for short stays.
In summary, Hotel Merida provides spacious and clean rooms with a comfortable atmosphere, though it faces several challenges related to outdated decor, maintenance issues and inconsistent room conditions. While some areas exceed expectations, there's significant room for improvement to meet modern standards.
Beds
Some guests, however, noted variability in bed quality, mentioning that some beds were either too hard or saggy. There were also occasional complaints regarding the size of the beds with some describing them as small or short and a few guests pointed out issues like broken bed legs or beds needing replacement. Pillows received mixed feedback as well with calls for more comfortable and better-sized options.
While overall the beds tend to provide a good rest, some improvements on bed sizes and pillow quality could enhance the sleeping experience for future guests. For travelers prioritizing bed comfort, Hotel Merida generally offers a satisfactory experience, though individual preferences might influence the perceived comfort levels.
Cleanliness
However, a significant number of reviews detail various cleanliness issues. Recurring complaints include dust on the furniture, hairs on the sheets and mold in the bathrooms, suggesting that cleaning staff may miss crucial areas during their routines. Several reviews mention unpleasant odors, such as a musty smell or sewer-like scents, particularly in the bathrooms.
The presence of insects, specifically mosquitoes, has been noted by some guests, as well as more severe issues involving cockroaches. These issues, combined with reports of old and frayed towels, indicate that the hotel's cleaning measures may not be sufficient or consistent across all rooms.
In summary, while Hotel Merida does receive praise for its clean facilities and convenient location, numerous reports point to lapses in room cleanliness that could detract from the overall guest experience. Improvements in consistent, thorough cleaning practices could elevate the hotel's reputation for sanitary conditions.
Staff
Guests repeatedly mention that the staff is incredibly helpful, often going out of their way to ensure comfort and satisfaction. Whether it’s maintaining rapid response times, offering additional towels upon request or providing valuable recommendations on local dining spots, the hotel team consistently delivers excellent service. Staff members are also described as bilingual, which adds to their capability to assist guests from diverse backgrounds.
Special mentions go to individuals such as Donaldo, who stands out for his extraordinary personal attention and support. The bell hops, Rolando and Donaldo, receive commendations for their super friendly and accommodating nature.
Despite a few criticisms regarding specific situations like unreported forgotten items or isolated instances of unhelpful or unfriendly staff, the overwhelmingly positive reviews about the staff's conscientiousness, smiling demeanor and problem-solving abilities paint a picture of a dedicated and hospitable team. Overall, the excellent service and genuine hospitality remain memorable highlights for those staying at Hotel Merida.
Wi-Fi
However, some areas, particularly close to the reception, seem to suffer from weaker signals, which indicates a need for improvement in internet coverage throughout the entire property. Despite this, the prevailing sentiment points towards a generally positive experience with guests mentioning good, stable and perfectly working wifi in their rooms.
Overall, while there is room for enhancement in certain spots, the hotel's room wifi is highly regarded and should meet the needs of most travelers effectively.
Pool
However, the pool's size and temperature are significant points of contention. Many guests note that it is quite small, potentially limiting its appeal for those looking to swim extensively. Its cool temperature is refreshing for some, but too cold for others. Moreover, there have been mentions of limited pool hours and the pool only being open on weekends, which could be a drawback for some visitors.
On a less positive note, several guests reported issues with the pool's cleanliness, describing the water as being murky or clouded at times and even green on occasion. Some reviews noted that the pool seemed neglected or undergoing repairs, which sometimes rendered it unusable.
Nevertheless, the pool area, described as quiet, enjoyable and well-maintained, remains a valued feature for many guests, particularly for those seeking a tranquil and visually pleasing space to relax. Families with children have spoken positively about the splash pad and the overall experience, despite the pool's depth being unsuitable for very young kids.
In summary, while the small and sometimes cold pool at Hotel Mérida may pose a few challenges, its beautiful surroundings and refreshing nature make it a noteworthy feature for guests looking for a serene escape within the hotel.
Family
Despite some minor inconvenience such as stuffy rooms and stairs posing a challenge for the elderly, the overall accessibility for all is appreciated. Parents can relax while children enjoy running through the halls, making it a lively place for young ones. The hotel is not only good for new visitors but also receives repeat family guests, attesting to its reliable family-friendly services.
4 Star
The hotel's colonial style architecture is another highlight with many guests admiring its beautiful and well-maintained state. The swimming pool is also noted as an excellent feature, perfect for relaxing days.
However, there are consistent mentions that the hotel does not live up to its 4-star rating. Some guests felt that the hotel is more accurately rated at 3 stars and were generally pleased but not impressed by the high standard expected from a 4-star hotel.
Overall, Hotel Merida seems to be a decent option if one values location and a pleasant atmosphere, but expectations should be managed regarding its star rating and associated services.
Outdoor Pool
Luxury
Yes, Hotel Merida has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Merida.
No, Hotel Merida doesn't allow dogs.
No, parking facilities aren't available at Hotel Merida.
No, Hotel Merida doesn't have a gym.
Location Show Map
More Options
