Hotel Victoria Merida
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Summary of reviewsHotel Victoria Merida stands out with a glowing reputation for its prime location on Paseo de Montejo, one of Mérida’s most scenic avenues. Guests appreciate the convenience of being within walking distance to numerous attractions, restaurants, banks and shops while enjoying a peaceful and picturesque environment. The ease of access to local landmarks and amenities strikes a perfect balance between tranquility and practicality, making it a highly recommended choice for visitors to the city.
Cleanliness and comfort are consistently praised with well-maintained rooms and common areas contributing to a pleasant stay. The staff's friendliness and excellent service are repeatedly highlighted with notable mentions of individuals who go above and beyond to ensure guest satisfaction. The attentive housekeeping and overall upkeep add to the hotel’s appeal despite its age, which many feel adds a charming character.
Breakfast receives mixed but generally favorable reviews with many guests enjoying the flavorful typical Yucatan offerings and the overall quality and taste of the food. However, some guests have pointed out slow service and a lack of variety, especially for vegetarians. Dinner reviews mirror this sentiment; while the menu receives praise for taste, there are calls for more diversity and better presentation. Despite occasional service speed issues, the restaurant staff's friendly demeanor makes dining a mostly positive experience.
Rooms vary in size and amenities with the Junior Suite receiving particular praise for its spaciousness and features like a large bed and jacuzzi. Some other rooms are noted to be smaller than expected and street noise can be an issue due to inadequate sound insulation. Nonetheless, the presence of useful amenities such as coffee makers, refrigerators and clean linens contribute to a comfortable stay. Limited parking and minor maintenance issues are occasionally reported, but the overall value and service quality make the hotel a solid choice for travelers.
Although the wifi connection receives mixed reviews with some guests finding it fast and stable while others experience occasional drops, the hotel's overall quality and affordability mitigate these concerns.
In summary, guests of Hotel Victoria Merida enjoy a comfortable stay enhanced by its strategic location, exceptional cleanliness and friendly, attentive staff. Despite minor areas for improvement, the hotel's combination of affordability, convenience and quality service make it a recommended option for visitors to Mérida.
Categories
Cleanliness and comfort are consistently praised with well-maintained rooms and common areas contributing to a pleasant stay. The staff's friendliness and excellent service are repeatedly highlighted with notable mentions of individuals who go above and beyond to ensure guest satisfaction. The attentive housekeeping and overall upkeep add to the hotel’s appeal despite its age, which many feel adds a charming character.
Breakfast receives mixed but generally favorable reviews with many guests enjoying the flavorful typical Yucatan offerings and the overall quality and taste of the food. However, some guests have pointed out slow service and a lack of variety, especially for vegetarians. Dinner reviews mirror this sentiment; while the menu receives praise for taste, there are calls for more diversity and better presentation. Despite occasional service speed issues, the restaurant staff's friendly demeanor makes dining a mostly positive experience.
Rooms vary in size and amenities with the Junior Suite receiving particular praise for its spaciousness and features like a large bed and jacuzzi. Some other rooms are noted to be smaller than expected and street noise can be an issue due to inadequate sound insulation. Nonetheless, the presence of useful amenities such as coffee makers, refrigerators and clean linens contribute to a comfortable stay. Limited parking and minor maintenance issues are occasionally reported, but the overall value and service quality make the hotel a solid choice for travelers.
Although the wifi connection receives mixed reviews with some guests finding it fast and stable while others experience occasional drops, the hotel's overall quality and affordability mitigate these concerns.
In summary, guests of Hotel Victoria Merida enjoy a comfortable stay enhanced by its strategic location, exceptional cleanliness and friendly, attentive staff. Despite minor areas for improvement, the hotel's combination of affordability, convenience and quality service make it a recommended option for visitors to Mérida.
Hotel with Gym
Hotel Victoria Merida features a state-of-the-art fitness center that is open 24/7. It includes modern cardio machines, weightlifting equipment, and a dedicated space for stretching and yoga.
5-Star Hotel
This hotel offers a luxurious and historic experience on Paseo de Montejo. It features elegant rooms, a beautiful courtyard, and a swimming pool. The hotel's classic charm and excellent service make it a standout choice.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Guest Reviews
Hotel Victoria Merida enjoys an impeccable reputation for its outstanding location, which stands out consistently in guest reviews. Nestled on Paseo de Montejo, one of Mérida's most picturesque avenues, the hotel's setting is celebrated for its convenience, placing visitors within walking distance of numerous city attractions, restaurants, banks and shops.
Guests repeatedly highlight the hotel's central, quiet and scenic surroundings, making it ideal for exploring downtown Mérida. The proximity to significant landmarks and local amenities adds to its allure and practicality. Moreover with easy access to plazas and supermarkets, the hotel's location strikes a balance between tranquility and accessibility.
The hotel also receives praise for its cleanliness, comfort and the friendly attitude of the staff. Whether dining in the hotel's restaurant or resting in the well-maintained rooms, guests find the service to be excellent. Additionally, the combination of the hotel's location, affordability and overall quality makes it a highly recommended choice for visitors to the city.
At Hotel Victoria Merida, the breakfast offerings have received mixed reviews with a noticeable tilt towards positive experiences. Guests frequently highlight the typical Yucatan breakfast as delicious and full of flavor. Many found the breakfast to be excellent, abundant and very good in terms of both taste and price. The food in the restaurant gets high marks, described as 10 out of 10 and reasonably priced packages are noted as delicious and well-served.
Positive mentions also include friendly and attentive staff, a super incredible view while having breakfast and the good location of the hotel enhancing the dining experience. Cleanliness and tranquility during breakfast are additional appreciated aspects.
However, the breakfast service has faced some criticism. A few reviewers pointed out the slow service with instances of long waits, sometimes up to 40 minutes. There are mentions of a lack of variety, particularly for vegetarians and some found the breakfast to be too simple or lacking expected items like orange juice. The absence of a buffet and informality surrounding the restaurant's schedule also contributed to some dissatisfaction.
In summary, while the breakfast at Hotel Victoria Merida generally receives praise for its quality and taste, there are areas for improvement, particularly in service efficiency and menu variety.
Dinner at Hotel Victoria Merida presents a mixed experience according to guest reviews. While some guests commend the food as very good and highlight a wonderful New Year's Eve dinner, concerns about service and menu variety are prevalent. Guests have praised the tastiness of the current menu but expressed a desire for more options and better presentation. Service issues are a recurring theme with reports of slow service, inattentive staff and poor provision of essentials like plates and napkins during room service. Despite these challenges, the friendly demeanor of the restaurant staff has been positively noted. Improvements in service speed and menu diversity could significantly enhance diners' experiences at the hotel.
Hotel Victoria Merida offers clean and comfortable accommodations with excellent service, though the hotel as a whole shows signs of age. Guests frequently mention that the comfort of the beds and the overall cleanliness of the rooms stand out positively, contributing to an enjoyable stay. The staff, particularly individuals like Iray, Faride and Manuel, receive high praise for their assistance and attentiveness.
Rooms vary in size with some guests noting that they appear larger in photos than in reality. While the Junior Suite is highlighted for its spaciousness and amenities like a large bed and jacuzzi, other rooms are often described as small with inadequate space for multiple guests. However, the presence of useful amenities like coffee makers, refrigerators and clean linens contributes to a satisfactory experience.
Noise from the street can sometimes be an issue due to limited sound insulation and some rooms may face machinery, which can disrupt rest. Although some rooms are modern and well-maintained, older rooms may feel a bit neglected and austere. Issues such as old TVs, ineffective minibars and outdated towels were noted, but these are balanced by the general sense of comfort and functionality of the rooms.
The hotel's location is also a significant plus, being convenient for guests and the on-site breakfast receives mentions for its quality. While parking can be limited and maintenance issues were occasionally reported, the overall value, cleanliness and service make Hotel Victoria Merida a solid choice for travelers seeking a comfortable stay.
Hotel Victoria Merida offers a mixed experience when it comes to the comfort of its beds. Many guests found the mattresses and pillows to be very comfortable with some describing them as extremely so. However, there are several reviews that highlight issues with the beds being too hard and uncomfortable. Some guests noted that the beds were also too small, particularly the European doubles, which felt cramped for two people. Pillows received mixed reviews as well with some finding them too high or hard. While many were satisfied with the bed comfort overall, others felt that this area could be improved. Despite these issues, the hotel met the expectations of some guests.
Hotel Victoria Merida receives consistent praise for its exceptional cleanliness. Guests highlight the overall cleanliness of the rooms and the common areas, often mentioning the hotel's well-maintained state despite its age. Daily housekeeping services ensure that rooms are refreshed with new essentials regularly, adding to the comfort of each stay. Visitors commend the friendly and attentive staff, who contribute to the hotel's welcoming atmosphere.
The hotel’s prime location is another recognized advantage, providing guests convenient access to local attractions. Clean and comfortable rooms, often described as spacious, add to the overall positive experience. Additional amenities such as parking, good Wi-Fi and comfortable beds further enhance guest satisfaction. Even though some find the property showing signs of its age, this is often seen as adding charm, given its meticulous upkeep.
The balance between the quality of service and pricing is well-regarded, making it a dependable choice for travelers. While minor shortcomings are occasionally noted, the cleanliness, comfort and efficient staff service at Hotel Victoria Merida are decisive factors in the positive reviews shared by satisfied guests.
At Hotel Victoria Merida, guests consistently praise the outstanding service provided by the staff. Descriptions of the team often highlight their kindness, attentiveness and upbeat demeanor with many staff members fluent in English, making communication easy for international travelers. Guests note that the hospitality extends to accommodating requests for early check-ins and late check-outs, reflecting the hotel's commitment to guest satisfaction.
While a few reviews mention less-than-pleasant experiences with some front desk staff, the overwhelming sentiment remains positive. Many find the staff to be supportive, going above and beyond to meet extra needs and the warmth of their interactions significantly enhances the overall stay. The location of the hotel, combined with the staff's friendliness and efficiency, often results in guests expressing a desire to return.
Additionally, the staff's exceptional attention and service are recurrent themes, contributing to a welcoming and comfortable atmosphere. Whether at the restaurant or throughout the hotel, the team's cheerful and helpful nature stands out. Overall, the staff at Hotel Victoria Merida are a key factor in making stays memorable, offering a high level of service and a genuine friendliness that guests deeply appreciate.
Hotel Victoria Merida receives mixed reviews when it comes to its wifi connectivity. While some guests praise the free wifi for being fast and stable, others have faced challenges with the internet being unreliable and slow. There are reports of good wifi connections in the rooms, though some guests working from their rooms experienced occasional drops in connectivity. Overall, the wifi isn't universally reliable and for some, the internet could be improved.
Location Show Map
Location
Guests repeatedly highlight the hotel's central, quiet and scenic surroundings, making it ideal for exploring downtown Mérida. The proximity to significant landmarks and local amenities adds to its allure and practicality. Moreover with easy access to plazas and supermarkets, the hotel's location strikes a balance between tranquility and accessibility.
The hotel also receives praise for its cleanliness, comfort and the friendly attitude of the staff. Whether dining in the hotel's restaurant or resting in the well-maintained rooms, guests find the service to be excellent. Additionally, the combination of the hotel's location, affordability and overall quality makes it a highly recommended choice for visitors to the city.
Breakfast
Positive mentions also include friendly and attentive staff, a super incredible view while having breakfast and the good location of the hotel enhancing the dining experience. Cleanliness and tranquility during breakfast are additional appreciated aspects.
However, the breakfast service has faced some criticism. A few reviewers pointed out the slow service with instances of long waits, sometimes up to 40 minutes. There are mentions of a lack of variety, particularly for vegetarians and some found the breakfast to be too simple or lacking expected items like orange juice. The absence of a buffet and informality surrounding the restaurant's schedule also contributed to some dissatisfaction.
In summary, while the breakfast at Hotel Victoria Merida generally receives praise for its quality and taste, there are areas for improvement, particularly in service efficiency and menu variety.
Dinner
Rooms
Rooms vary in size with some guests noting that they appear larger in photos than in reality. While the Junior Suite is highlighted for its spaciousness and amenities like a large bed and jacuzzi, other rooms are often described as small with inadequate space for multiple guests. However, the presence of useful amenities like coffee makers, refrigerators and clean linens contributes to a satisfactory experience.
Noise from the street can sometimes be an issue due to limited sound insulation and some rooms may face machinery, which can disrupt rest. Although some rooms are modern and well-maintained, older rooms may feel a bit neglected and austere. Issues such as old TVs, ineffective minibars and outdated towels were noted, but these are balanced by the general sense of comfort and functionality of the rooms.
The hotel's location is also a significant plus, being convenient for guests and the on-site breakfast receives mentions for its quality. While parking can be limited and maintenance issues were occasionally reported, the overall value, cleanliness and service make Hotel Victoria Merida a solid choice for travelers seeking a comfortable stay.
Beds
Cleanliness
The hotel’s prime location is another recognized advantage, providing guests convenient access to local attractions. Clean and comfortable rooms, often described as spacious, add to the overall positive experience. Additional amenities such as parking, good Wi-Fi and comfortable beds further enhance guest satisfaction. Even though some find the property showing signs of its age, this is often seen as adding charm, given its meticulous upkeep.
The balance between the quality of service and pricing is well-regarded, making it a dependable choice for travelers. While minor shortcomings are occasionally noted, the cleanliness, comfort and efficient staff service at Hotel Victoria Merida are decisive factors in the positive reviews shared by satisfied guests.
Staff
While a few reviews mention less-than-pleasant experiences with some front desk staff, the overwhelming sentiment remains positive. Many find the staff to be supportive, going above and beyond to meet extra needs and the warmth of their interactions significantly enhances the overall stay. The location of the hotel, combined with the staff's friendliness and efficiency, often results in guests expressing a desire to return.
Additionally, the staff's exceptional attention and service are recurrent themes, contributing to a welcoming and comfortable atmosphere. Whether at the restaurant or throughout the hotel, the team's cheerful and helpful nature stands out. Overall, the staff at Hotel Victoria Merida are a key factor in making stays memorable, offering a high level of service and a genuine friendliness that guests deeply appreciate.
Wi-Fi
No, Hotel Victoria Merida doesn't have any pool.
No, a spa isn't available at Hotel Victoria Merida.
No, Hotel Victoria Merida doesn't allow dogs.
No, parking facilities aren't available at Hotel Victoria Merida.
Yes, Hotel Victoria Merida has a gym.
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