Merimbula, 36a Merimbula Drive-36.888895,149.905545(Show on Map)
7.2
Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Merimbula Sapphire Motel enjoys an enviable location that is highly praised by its guests. Situated above the town, it offers scenic views of the sea and easy access to the town center, making walking to shops, restaurants and local attractions convenient. This central setting allows for lovely bay views and a refreshing breeze. The overall consensus is that the motel provides a practical, pleasant and affordable stay near the heart of Merimbula.
While breakfast experiences are varied with guests finding offerings minimal and somewhat disappointing, the rooms receive generally positive feedback. They are described as clean, tidy, spacious and comfortable with cozy beds that contribute to a restful stay. Despite some furnishings being outdated and occasional lapses in detailed cleaning, the rooms are well-maintained and often surprise guests with their condition. Noise from upstairs guests and minor issues with replenishing amenities were noted but did not significantly detract from the overall satisfaction.
Cleanliness at the motel has garnered mixed reviews. While many guests highlight the clean, well-maintained rooms and bathrooms, there are areas needing improvement, such as dripping taps, worn carpets and mold in showers. Some inconsistencies in housekeeping standards were noted, but the friendly and helpful staff often mitigate these concerns. The external appearance of the property with overgrown gardens and an unswept parking area, suggests a need for better maintenance.
The exceptional staff at Merimbula Sapphire Motel significantly enhance the guest experience. Guests frequently commend the warm, friendly and professional demeanor of the team with the owners and manager often going the extra mile to accommodate special requests and ensure a pleasant stay. The staff's excellent customer service and prompt resolution of issues are standout features that leave a lasting positive impression.
Overall, Merimbula Sapphire Motel offers a clean, comfortable and conveniently located option for travelers with its friendly staff and cozy beds being key highlights. While there are areas for improvement, particularly in breakfast offerings and detailed housekeeping, the motel provides good value for money and remains a favored choice for visitors to Merimbula.
Categories
Parking
This motel provides parking. It is a budget-friendly option located on Merimbula Drive.
Cheap
Offers budget-conscious accommodation with basic amenities. Its central location allows easy access to Merimbula's attractions and dining options.
Pool
Outdoor Pool
Accessible
Small
4 Star
Outdoor Pool
Room Types
Standard Queen and SingleThis air-conditioned room includes a flat-screen TV, a microwave, a toaster and tea/coffee making facilities.
Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
Standard Queen RoomThe double room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. The double room's kitchenette, which has a toaster, is available for cooking and storing food. The double room offers a dining area, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV. The unit has 1 bed.
King Room with Spa BathThis double room features a spa bath. This air-conditioned double room has a private bathroom, a carpeted floor and heating. The unit has 1 bed.
King SuiteThis air-conditioned double room has a private bathroom, a wardrobe and a carpeted floor. The unit has 1 bed.
Family RoomFeaturing air conditioning, a carpeted floor and heating, this family room includes a private bathroom. This family room features a flat-screen TV. The unit has 3 beds.
Standard Twin RoomThe unit has 2 beds.
Standard Twin Room with SofaThe unit offers 2 beds.
Family Room with BalconyThe unit has 2 beds.
Guest Reviews
7.2
Good
Review Summaries
Location
Merimbula Sapphire Motel boasts an enviable location that garners much praise from its guests. Nestled above the town, it offers picturesque views of the sea and is exceptionally convenient for those looking to explore. Guests frequently highlight the motel’s close proximity to the town center, making it easy to walk to shops, restaurants and local attractions. This central setting also allows for lovely bay views and a refreshing breeze.
Many reviews emphasize the hotel’s practicality and good value for money with tidy, comfortable rooms and clean facilities. Despite some minor issues with soundproofing, the overall consensus is that the establishment provides a pleasant and convenient stay. Ideal for travelers keen on staying near the heart of Merimbula, this motel ensures that nearly everything one might need is within easy walking distance, including the beach, shopping areas and various clubs. With its appealing combination of location, cleanliness and affordability, Merimbula Sapphire Motel emerges as a favored choice for visitors.
Breakfast
Guests have shared varied experiences regarding breakfast at the Merimbula Sapphire Motel. Generally, guests found the breakfast offerings to be minimal and often disappointing. The motel claims to include breakfast, but many found it to be basic or self-service with limited options. Some guests mentioned that there was confusion and frustration as the dining room was locked despite being told it would open at 7:30 am. Additionally, the Continental Breakfast provided for $10 was considered overpriced considering its sparse offerings and the necessity to prepare it oneself. The restaurant's availability seemed inconsistent, primarily operating on weekdays or only when large tour groups were present. Concerns about cleanliness, both in the dining area and guest rooms, were also noted, detracting from the overall experience.
Rooms
The rooms at Merimbula Sapphire Motel generally receive positive feedback for their cleanliness and comfort. Many guests found the rooms to be clean, tidy and well-maintained. They appreciated the spaciousness and brightness of the accommodations, often noting their pleasant surprise at the overall condition. The beds were frequently described as cozy, contributing to a comfortable stay. Some reviews highlighted the nice views available from the rooms, adding to the experience.
However, several reviews mention that the rooms could benefit from updates with some furnishings appearing outdated. There were comments about insufficient cleaning in certain instances, including stained lounges and neglected balcony areas. Noise from upstairs guests was also a concern for some, indicating that the rooms are not completely soundproof. Basic amenities like tea and coffee were not always refilled and towels were sometimes not replaced promptly.
Overall, while the rooms at Merimbula Sapphire Motel are generally clean, spacious and comfortable, improvements in maintenance and updates to furnishings could enhance the guest experience.
Beds
Guests frequently praise the beds at Merimbula Sapphire Motel, noting their comfort and softness. Many have described the beds as very comfortable with some guests even claiming they were the comfiest they've ever slept on. The motel ensures well-maintained accommodations and provides plush, new beds. There are some comments about the mattresses being too soft or a bit uncomfortable, but overall, the beds receive positive feedback for their comfort and appropriate size.
Cleanliness
Merimbula Sapphire Motel has garnered mixed reviews regarding its cleanliness. Guests often highlight the motel's clean and comfortable rooms with some describing them as very clean, tidy and well-maintained. The staff is frequently praised for being super friendly and helpful, adding to the pleasant experience. Many appreciate the cleanliness of the bathrooms and the attention to detail with amenities such as cutlery being available and beds made daily.
However, some reviews also point out areas in need of improvement. Issues such as dripping taps, worn carpets and long-standing mold in showers suggest that some rooms might require more thorough cleaning and maintenance. Instances of sticky floor tiles, bad odors and improperly vacuumed areas indicate inconsistencies in housekeeping standards. The property's external appearance also draws criticism with overgrown gardens and an unswept parking area giving a neglected impression.
Despite these drawbacks, the overall sentiment leans towards a clean and comfortable stay, particularly due to the friendly staff and convenient location close to town. For those prioritizing cleanliness and helpful service, Merimbula Sapphire Motel appears to deliver a satisfactory experience, though some attention to maintenance and thorough cleaning procedures could elevate the guest experience further.
Staff
Merimbula Sapphire Motel boasts an impressive reputation for its exceptional staff. Guests frequently commend the warm and friendly atmosphere created by the team, noting that the staff are not only super friendly but also particularly helpful. The owners receive high praise for their courteous demeanor and attentiveness, ensuring that visitors feel well taken care of. Notably, the manager is recognized for going the extra mile, accommodating early check-ins to assist with special occasions.
Service at the motel stands out as a key feature with many guests highlighting the excellent customer service. The reception staff is often described as lovely and professional, contributing to a welcoming environment. Guests also appreciated instances where issues, such as air conditioning problems, were swiftly resolved. The cheerful greetings and helpful nature of the staff significantly enhance the overall experience.
In summary, the diligent and amiable staff at Merimbula Sapphire Motel play a crucial role in delivering a hospitable and pleasant stay, which leaves a lasting positive impression on visitors.
FAQ
Yes, Merimbula Sapphire Motel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Merimbula Sapphire Motel.
No, Merimbula Sapphire Motel doesn't allow dogs.
Yes, parking facilities are available at Merimbula Sapphire Motel.
