The Marmara Antalya is an excellent choice for those seeking an unforgettable holiday experience. The hotel offers fantastic facilities and services that guests have raved about. While a few guests did mention that the rooms could use updating to meet the advertised 5-star rating and that it doesn't meet Swiss or French standards, most guests found the hotel exceptional. Couples and visitors from GCC countries highly recommend this hotel for its overall experience.
MIRAMOR HOTEL & Spa - ULTRA ALL INCLUSIVE SELECTION offers a tranquil retreat nestled at the foot of lush mountains, providing picturesque views and a serene atmosphere. Guests praised the easy access to local attractions and convenient transportation options. The proximity to a clean pebble beach, pleasant walking routes through local shops and vibrant streets contribute to a delightful experience, although it's not directly by the seaside. The hotel grounds, abundant with greenery and well-maintained gardens, enhance the charm alongside picturesque pools and nearby hiking trails.
The breakfast experience presents a mixed picture with many appreciating the variety, including freshly squeezed juice, fruits and pastries. However, some guests noted a lack of diversity and quality, pointing out items like cold dishes, limited gluten-free choices and uncleanliness towards the end of service. Still, the morning views of the mountains, forest and pool, combined with the clean dining areas, were positive aspects.
Dinner at the hotel received mixed reviews as well. While some guests found the food diverse, plentiful and delicious with freshly prepared items like flatbreads and grilled dishes receiving praise, others noted repetitiveness and subpar quality. The dining experience was sometimes marred by long queues, overcrowded areas and cleanliness issues, signaling a need for significant improvements.
The room quality varied greatly among guests. Positive remarks were made about the spacious, well-decorated rooms equipped with comfortable beds and ample amenities. However, numerous reviews highlighted issues such as outdated furnishings, cleanliness problems, mold, unpleasant odors and inadequate soundproofing. Daily cleaning was frequently appreciated, but consistency in room standards was lacking.
Cleanliness at the hotel received mixed feedback. While many guests found the rooms, pools and public areas well-maintained, others reported mold, dirty towels and insufficient room cleanings. Dining areas and bathrooms received specific criticism for hygiene concerns, indicating sporadic housekeeping standards.
Staff service was also mixed with numerous guests praising friendly and helpful employees, especially individuals like Jessica, Ibrahim and Albina. However, others encountered unfriendly or unprofessional behavior, particularly from reception staff, noting issues with communication and English proficiency.
The complimentary Wi-Fi service generally received positive remarks for its reliability and speed, particularly in rooms and the reception area, though some guests experienced occasional connection issues in other parts of the hotel.
The spa at the hotel was a highlight for many with guests appreciating the friendly staff, cleanliness and the quality of treatments, including the Turkish bath, saunas and massages. Despite some concerns over pricing and occasional organizational problems, the overall spa experience was positive and recommended.
The gym, while appreciated for its variety of equipment and activities like water gym, did receive criticism for being disorganized, cramped and having old, frequently broken equipment. Better maintenance and upgrades were suggested.
The pool facilities were well-received, praised for cleanliness, spaciousness and a well-organized layout, including multiple pools with sections for children and adults, water slides and a pool bar offering high-quality cocktails. Some guests pointed out issues like cold water and occasional cleanliness lapses, but overall, the pools were a significant attraction providing enjoyment for all ages.
In summary, MIRAMOR HOTEL & Spa - ULTRA ALL INCLUSIVE SELECTION presents a mixed experience with notable strengths in location, spa services and pool facilities, alongside areas needing improvement such as room consistency, staff service, dining quality and gym maintenance. Despite these mixed reviews, the hotel's positive aspects make it an appealing vacation destination with tranquil surroundings and a variety of amenities.