The Westin Kansas City at Crown Center is a highly recommended hotel for travelers looking for a convenient location. The hotel is directly connected to Crown Center, which offers plenty of shopping and dining options and has an enclosed walkway to Union Station. Guests appreciated the convenience of having everything connected and the great views of downtown. The breakfast received positive reviews with some guests praising the phenomenal options. The rooms were luxurious, spacious and clean with comfortable beds. The hotel's cleanliness and attention to detail were also praised. The staff received high praise for their helpfulness and friendliness, although some guests noted issues with speed and inconsistency. The pool area was a highlight of the stay with a great, clean and heated pool that offered beautiful views. The beds received rave reviews with guests comparing them to sleeping on clouds. While some guests had issues with the parking situation, the hotel's convenient location allowed them to use the city's parking amenities. Overall, guests found the stay to be pleasant and would recommend the hotel.