Hotel Los Itzaes by 5th Avenue in Playa del Carmen is consistently praised for its exceptional location, offering guests the perfect balance between vibrant city life and tranquil relaxation. Situated just a short walk from the bustling 5th Avenue, renowned for its lively nightlife, shops, and dining options, the hotel also boasts proximity to beaches and important transportation hubs like the ADO bus station and the Cozumel ferry port. Despite its central position, guests enjoy a peaceful retreat away from the noise, surrounded by a host of conveniences including banks and pharmacies.
Though the hotel does not provide on-site breakfast, guests benefit from recommended local eateries. These options, despite being slightly more expensive, offer a variety of satisfying meals to start the day. Guests appreciate the nearby restaurant choices which provide everything from buffet spreads to hearty homestyle breakfast and lunch options.
The rooms at Hotel Los Itzaes are frequently highlighted for their spaciousness and cleanliness, featuring modern amenities such as air conditioning, mini fridges, and occasionally scenic balconies. Beds and pillows receive particular praise for their comfort, fostering a restful sleep. The hotel is well laid-out over four floors, making accessibility straightforward despite the absence of an elevator.
Cleanliness across the hotel is unrivaled, with meticulous daily cleaning ensuring a hygienic and welcoming environment. The friendly and attentive staff greatly enhance the overall guest experience, consistently offering exceptional service and hospitality. Individuals such as Marta, Vicky, and Diana stand out for their dedication to serving guests, providing personalized attention and insightful local recommendations.
The hotel also offers free and generally reliable WiFi service, although some minor hiccups have been reported. The rooftop pool, while modest in size, offers a serene escape with charming terrace views, providing guests with a delightful setting to relax.
Overall, Hotel Los Itzaes by 5th Avenue is renowned for offering a superb combination of comfort, convenience, and an ideal location, making it a top choice for travelers seeking a memorable stay in Playa del Carmen. Its balance of tranquility and accessibility, alongside enduring guest satisfaction with the hotel’s amenities and service, ensure its reputation as a delightful choice for both local and international visitors.
Hotel Esmeralda stands out as a serene retreat with a notable reputation for its exceptional location, nestled in peaceful surroundings yet convenient to local attractions. This beautifully preserved old hacienda offers impressive facilities, including a well-maintained pool and lush gardens, which complement the tranquil atmosphere. Guests enjoy delicious breakfasts, often complimented by the friendly and attentive staff who enhance the overall experience. The hotel's rooms are generally appreciated for their spaciousness, comfort, and cleanliness, though opinions vary on room size and facilities.
Cleanliness is a consistent highlight, with guests praising the immaculate conditions of both the rooms and common areas. The dedication and hospitality of the staff remain a significant strength, with personalized service leaving a lasting impression. The pool area, in particular, is a favorite among visitors, thanks to its inviting ambiance and optimal temperature. While some guests noted occasional issues with room size and bed comfort, the overall experience at Hotel Esmeralda is overwhelmingly positive, making it a memorable and appealing destination for many.
Hotel in AjijicJalisco > Ixtlahuacan de los Membrillos
6.6
Rated
From $48
$
+2
Info
Summary of reviews
La Joya del Lago is highly recommended for its excellent location in Ajijic, which balances convenience and tranquility. Guests appreciate the serene setting on a quiet street just a short distance from the city center and the lake, making it a peaceful retreat while still being close to attractions and amenities. The spacious rooms and beautiful views further enhance the stay.
Dining at the on-site D'Shanti Restaurant is a highlight with many guests praising the delicious and reasonably priced Italian cuisine. The proximity and quality of the restaurant add to the overall positive dining experience, though the lack of breakfast options is noted as a drawback.
The accommodations at La Joya del Lago are described as spacious, clean and well-equipped, making it suitable for families or couples. The rooms often include kitchenettes and comfortable beds, contributing to a restful stay. Despite some maintenance issues such as non-functioning appliances and occasional cleanliness concerns, the general sentiment is that the peaceful and well-maintained environment outweighs these negatives.
Cleanliness across the property receives mixed reviews. While many guests report clean rooms and pleasant surroundings, including well-kept gardens and terraces, some note issues with general maintenance and cleaning services. The pools, in particular, receive varied feedback with some guests enjoying their size and appeal, while others point out the need for better upkeep.
The staff at La Joya del Lago are often praised for their friendliness and attentiveness, creating a welcoming atmosphere. However, there are occasional concerns about service consistency and availability. Despite these minor issues, the staff's professionalism and warm hospitality stand out as a key strength of the hotel.
The hotel's wifi service is seen as unreliable with frequent disconnections and overall poor performance, indicating a need for improvement in this area. Conversely, parking facilities are generally positive, providing convenience for guests with vehicles, though slight inconveniences are mentioned regarding nighttime access.
The beds receive mixed reviews with many finding them clean and comfortable, while some guests note that the mattresses are overly firm and the pillows lack comfort. The outdoor pool area is well-regarded for its serene and spacious environment but would benefit from better maintenance and heating.
In summary, La Joya del Lago offers a comfortable and tranquil stay with its prime location, spacious accommodations and friendly staff. Despite some areas needing improvement, such as maintenance, wifi and breakfast services, the general experience remains positive for those seeking a relaxing getaway amidst beautiful surroundings.