Riviera Suites

Miami Beach 25.79606000, -80.13023000 , 318 20th Street (Show on Map)
7.4
Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsRiviera Suites in Miami Beach garners generally positive reviews with its prime location being a standout feature. Strategically situated, it affords guests easy access to the beach, Collins Avenue and an array of shops, restaurants and bars, including major attractions like the Miami Beach Convention Center and Lincoln Road. The area is noted for its safety and walkability, making it an ideal base for exploring the city.

While the hotel’s breakfast service receives mixed reviews, many guests appreciate dining at the on-site restaurant, Mas Cuba, especially during the daily happy hour. The food is often praised for being delicious and affordable, although some noted limited menu options and occasional service hiccups.

The rooms at Riviera Suites receive positive marks for their spaciousness and modern decor. Many guests enjoyed amenities like kitchenettes and balconies with great views. Cleanliness is generally appreciated, but there are occasional complaints about room maintenance and housekeeping inconsistencies.

The hotel’s staff consistently receives high praise for their friendliness and helpfulness, significantly contributing to a pleasant stay experience. Specific staff members are frequently mentioned for their exceptional service, despite occasional reports of unmotivated or understaffed situations.

One of the notable downsides is the unreliable Wi-Fi service, which detracts from the overall experience for many guests. The lobby provides the strongest Wi-Fi connection, while suite rooms often suffer from poor connectivity.

Riviera Suites offers multiple pool options, including a popular rooftop pool and a serene outdoor pool area, both contributing to a relaxing environment. Some maintenance issues have been noted but generally do not overshadow the positive poolside experiences.

The hotel’s beach proximity—only a short walk away—is a major advantage, particularly for beachgoers who appreciate the convenience of provided beach towels. The location, combined with attentive staff and an array of amenities, makes it a recommended option for enjoying Miami Beach.

For families, Riviera Suites offers ample amenities such as spacious family suites, pools and nearby playgrounds, ensuring an enjoyable family vacation. However, noise levels occasionally raise concerns about its suitability for families versus adult party-goers.

Overall, Riviera Suites stands out for its exceptional location, spacious rooms, friendly staff and enjoyable poolside amenities, making it a strong choice for travelers seeking both relaxation and city exploration in Miami Beach.
Show more
Categories
Hotel near The Beach

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Heated Pool    Rooftop Pool    Outdoor Pool  


Accessible Hotel

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Rooftop Pool

Hotel with Heated Pool

Room Types
Deluxe One Bedroom King Suite This spacious suite offers a separate living room with a sofa bed. A kitchenette with a stove top, microwave, and small refrigerator is provided. The bathroom is separate from the sink area. Rates are based on 2 guests. A maximum of 4 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests.

Classic King The room features a 42-inch flat-screen TV and an iPod docking station. The bathroom is separate from the sink area. A maximum of 2 guests can be accommodated in this room.

Superior King Balcony This guestroom features a furnished balcony, a small refrigerator, and a 42-inch flat-screen cable TV. An iPod docking station is also provided. The bathroom is separate from the sink area.

Classic Double Queen This guestroom features a flat-screen cable TV, radio, and coffee-making facilities. The bathroom is separate from the sink area.

Accessible Classic King The rooftop pool is the standout feature of this double room. The double room features air conditioning, a safe deposit box, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room offers parquet floors and a flat-screen TV with satellite channels. The unit has 1 bed.

Superior Double Queen Balcony Guests will have a special experience as the double room offers a rooftop pool. The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

Deluxe One Bedroom Double Queen Suite The rooftop pool is the standout feature of this suite. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The suite has parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit has 2 beds.

Classic Queen The unit has 1 bed.

Accessible Classic Double Queen The unit has 2 beds.

Superior Queen Balcony The unit has 1 bed.

Deluxe One Bedroom Queen Suite The unit offers 2 beds.

Penthouse Rooftop Terrace Studio The unit offers 1 bed.

Penthouse Rooftop Terrace Suite The unit offers 1 bed.

Guest Reviews
7.4
Good
Location
Riviera Suites boasts an exceptional location that appeals to many travelers. Situated in the heart of Miami Beach, it provides guests with the convenience of being only a short walk from the beach, Collins Avenue and a plethora of shops, restaurants and bars. The hotel is lauded for its proximity to the city’s major attractions, including the Miami Beach Convention Center, Lincoln Road and Ocean Drive.

Visitors appreciate the ease of access to everything Miami Beach has to offer, as most destinations are within walking distance, including the beach which is just a couple of blocks away. The location is described as both convenient and central, making it an ideal choice for those looking to explore the vibrant surroundings or attend local events and pool parties.

The area around Riviera Suites is noted for its safety and walkability, ensuring a pleasant experience for guests strolling to nearby dining and shopping venues. Furthermore, the hotel's position away from the beach buzz offers a peaceful retreat without sacrificing accessibility.

In summary, Riviera Suites stands out for its superb, central location. It is perfectly positioned to provide guests with a seamless blend of beach access, city exploration and local nightlife, making it a top choice for both convenience and comfort in Miami Beach.

Breakfast
Riviera Suites garners a mix of opinions regarding its breakfast offerings. While some guests appreciated having breakfast in a cozy place with a special view from the roof, many reviews expressed dissatisfaction due to the absence of a complimentary breakfast. Guests often had to opt for a paid breakfast at the on-site restaurant, which lacks variety, including no options for pancakes or plantains and subject to service that could use improvement.

No breakfast service on Sundays was a notable inconvenience, coupled with reports of an occasionally discourteous waitress. Many travelers found it beneficial to book a room with a kitchen, allowing them to prepare their own meals or they ventured across the street to an affordable Cuban deli.

While some may find it typical for a U.S. hotel not to include breakfast, others felt that a breakfast service should be provided and some were misled by external booking sites regarding the inclusivity of breakfast. The overall chic and laid-back atmosphere and the exceptional service from the young team at the front desk, ensure a pleasant stay despite the breakfast shortcomings.

Dinner
Riviera Suites offers an appealing dining experience with several highlights based on guest reviews. Guests appreciate the on-site restaurant, Mas Cuba, for its daily happy hour from 4pm to 6pm, providing a delightful start to the evening with drinks and appetizers. The restaurant's food and drinks are generally praised with some finding the meals delicious and the service friendly, despite being occasionally understaffed.

There are positive mentions of affordable and tasty food options, such as Mexican cuisine available within a short walking distance. The pancake servings at the hotel restaurant receive special mentions for their generous size. The culinary offerings seem to be valued for their quality and prices, although the food choice is occasionally described as limited and the menu sometimes missing items.

Free drinks every night from 6-7 PM at the adjacent bar and the enjoyment of salsa music add to the upbeat atmosphere. The presence of two pools further enhances the dining experience, making it a delightful spot for families and couples alike.

However, not all feedback is glowing. Some guests noted issues such as a lack of walkable restaurant options, which made dining a bit challenging for those with particular preferences. There were also instances of the bar running out of wine and some dissatisfaction with cleanliness and availability with some guests experiencing closed or poorly maintained dining venues.

Overall, Riviera Suites provides a generally satisfying dining experience with delicious food, affordable prices and engaging happy hour activities, though occasional lapses in menu availability and service consistency are noteworthy.

Rooms
Riviera Suites offers a mix of experiences for travelers, based on guest reviews about the rooms. Many have praised the hotel for its spacious and modern rooms, often describing them as comfortable and beautiful. Some guests were pleased with room upgrades to larger suites, which included amenities like kitchenettes and balconies with great views. The decor and layout of the rooms, which are clean and well-sanitized, have also received positive mentions.

However, some common issues highlight occasional cleanliness problems with multiple guests finding their rooms dirty or dusty upon check-in. There have also been reports of unpleasant odors, such as mold, mildew and mustiness in several rooms. Additionally, while some rooms are described as spacious and comfortable, others are found to be small and cramped, leading to mixed feelings about the overall room experience. Housekeeping services are sometimes inconsistent with reports of rooms being cleaned only once every three days.

Overall, Riviera Suites provides well-decorated, spacious rooms that can be very comfortable, but the consistency of cleanliness and housekeeping services can vary. Guests who received upgrades or stayed in newer rooms generally had more positive experiences.

Beds
Riviera Suites receives mixed feedback when it comes to the quality of their beds. Many guests find the beds to be quite comfortable, describing them as comfy, soft and spacious. Phrases such as "super comfortable beds," "large comfortable bed," and "big beds" are frequent, suggesting that when the beds are good, they are very well-received. However, it's not all positive. Some guests have reported significant issues including bed bugs, dirty linens and beds that are old and squeaky. Complaints about beds being too hard, saggy, unstable or slanting to one side are also common. Furthermore, several reviewers mentioned that the bedding was often not changed regularly and some beds gave off strange odors. Despite the inconsistencies in bed quality, when Riviera Suites gets it right, their beds can offer a great night's sleep.

Cleanliness
Riviera Suites has a mixed reputation, particularly concerning cleanliness. Many guest reviews praise the hotel for its cleanliness, describing the rooms as very clean, cozy, comfortable and well-sanitized. Common areas, such as the lobby, are also noted for being clean and tidy. Guests appreciated the clean new towels, bed linen and the overall neatness of the suites. Staff service and the spaciousness of the rooms received positive remarks, enhancing the overall experience for many.

However, there are recurring complaints that cannot be overlooked. Several guests experienced issues with the thoroughness of the cleaning, finding dirty floors, damp and musty rooms and occasional unwelcome pests like cockroaches and ants. Some noted specific cleanliness problems in bathrooms and common areas like elevators, hallways and the roof terrace. There were frequent mentions of the pool areas being neglected and unclean.

Service consistency also appears to be a concern with some guests reporting that rooms were not cleaned regularly during their stay or at all, which significantly affected their experiences. Maintenance issues such as broken items and malfunctioning amenities further contributed to negative impressions.

While Riviera Suites shows potential with numerous reports of clean, spacious rooms and friendly staff, it clearly needs to address the inconsistencies in its housekeeping and maintenance services to fully meet guest expectations.

Staff
Riviera Suites boasts a generally friendly and helpful staff with numerous guest reviews highlighting the courteous, attentive and accommodating nature of the team. Many guests appreciated the friendly demeanor of front desk staff members like Priscilla, Gabby, Rosy, Livia and others, who often went above and beyond to ensure a pleasant stay. The professionalism and welcoming attitude of the staff, including the manager Mark Kelly, left a positive impression on many visitors.

The efficient and charming demeanor of receptionists and the exceptional customer service provided by team members, including quick and responsive assistance, were frequently mentioned. Many guests found the staff to be very kind, polite and knowledgeable, contributing significantly to the overall positive experience at the hotel.

However, not all reviews were glowing. Some guests noted issues with understaffing, citing overwhelmed and occasionally unmotivated employees. Instances of rude or unfriendly interactions were mentioned, particularly at the reception and housekeeping areas. Despite these occasional shortcomings, many reviews still emphasized the friendliness and responsiveness of the majority of the staff.

In summary, Riviera Suites' staff is often described as friendly, helpful and professional with particular praise for the front desk team. While occasional lapses in service were noted, the overall impression is one of a dedicated and welcoming team committed to enhancing the guest experience.

Wi-Fi
The guest feedback for Riviera Suites indicates serious issues with the hotel's Wi-Fi service. Many visitors reported weak and unreliable connections with some areas, particularly in the suite rooms, having no accessible signals at all. The lobby appears to be the only place with a strong Wi-Fi connection. Issues include dropped signals, inadequate connectivity and occasional complete service outages. While some guests managed to resolve their connectivity problems with the help of staff, the overall sentiment suggests a pressing need for improving the Wi-Fi infrastructure. This lack of consistent internet access significantly detracted from many guests' experiences, signalling to future visitors that technical support and better internet options are essential improvements awaited by the hotel.

Pool
Riviera Suites offers multiple pool options for its guests, including a refreshing outdoor swimming pool and an indoor pool area. Guests frequently commended the ambiance of the heated pool, which many found to be a delightful spot for relaxation. The rooftop pool, though sometimes undergoing maintenance, received praise for its relaxing atmosphere and lovely deck for lounging. The outdoor pool is shaded by beautiful plants, offering a serene environment that many guests appreciated.

However, some reviews indicated areas for improvement. The outdoor pool, at times, required better maintenance and cleanliness. Additionally, the rooftop pool occasionally received feedback for needing more thorough upkeep. Despite these issues, the multiple pool options, including shaded areas and free towels provided by the hotel, generally provided a pleasant experience for guests, bringing a mix of relaxation and enjoyment to their stay. While some guests felt the pool areas were a bit crowded or small, the overall sentiment towards the pools at Riviera Suites remained positive, especially for those who enjoyed the quieter, more relaxing moments by the poolside.

Beach
Riviera Suites boasts an enviable location with numerous guest reviews highlighting its proximity to the beach, which is just a short walk away—often quoted as being about three to five minutes on foot. Guests appreciate that the hotel is only a block or two from the pristine sands of Miami Beach, making it an ideal spot for beachgoers. The convenience of having beach towels provided is frequently mentioned, adding to the overall ease of accessing the nearby beach.

Nestled close to Collins Park and surrounded by an array of cafes, restaurants and the Miami Beach Convention Center, Riviera Suites offers a serene escape from the hustle and bustle of the city while still keeping everything within reach. The beach itself is described as clean with available lounge beds, perfect for a relaxing day by the sea.

With multiple pools and a pleasant poolside area, the hotel ensures that guests have a variety of options for leisure and relaxation. The advantageous location, coupled with the attentive service from the staff, particularly noted for their friendliness and helpfulness, contributes to a memorable stay.

Overall, Riviera Suites' close proximity to Miami Beach, coupled with convenient amenities like poolside facilities and the provision of beach towels, makes it a highly recommended option for travelers looking to enjoy the sun and sand.

Family
Riviera Suites presents itself as an attractive destination for families seeking a vacation spot with plenty of amenities for children. With two pools on-site and a beach nearby, the property proves ideal for family fun and relaxation. Positive remarks highlight the excellent, attentive service provided by staff members like Rina and Livia, ensuring an enhanced guest experience. The hotel's suite design is particularly suited for families, offering spacious family suites and rooms that are great for larger groups.

The hotel is described as clean and set in a safe neighborhood, adding an extra layer of comfort for families who wish to explore the area. In addition to the pools and beach, there's a playground nearby, further solidifying its appeal to children. Guests have also commented positively on the hotel's family-oriented features, such as friendly staff and family-friendly dining options like the deli across the street.

However, some reviews paint a mixed picture. Concerns have been raised regarding noise levels and the suitability of the hotel for families with some guests noting that the environment can sometimes be more geared towards adult party-goers than families. Therefore, while Riviera Suites has many family-friendly attributes and is highly regarded by many for its kid-centric amenities, it's advisable for families to consider these varied experiences when planning their stay.

Nightlife
Riviera Suites is ideally situated for those looking to immerse themselves in a vibrant nightlife scene. Located near lively nightlife spots, guests will find an avenue full of great bars and restaurants just a stone’s throw away. The hotel’s strategic location offers direct access to parties nearby and all major nightlife, making it an ideal spot for night owls. Particularly attractive are the agreements Riviera Suites has with several bars, offering free drinks to guests and contributing to a great party atmosphere in the vicinity.

The nightlife around the hotel is bustling and party-friendly, featuring live music in the hotel yard every weekend and an overall central nightlife location. Staff are commended for their excellent service, including offering good suggestions on where to go out in the area. Guests can also enjoy happy hour on the weekends and one of the hotel’s own bars is especially noteworthy.

However, potential visitors should be aware of some downsides. The external noise can be significant with loud music and nightlife disturbances often continuing until 4 or 5 am. Rooms facing the street may experience more noise, potentially affecting those sensitive to late-night disruptions. Additionally, the wifi has been reported as subpar, which might be a consideration for some guests. Despite these minor drawbacks, Riviera Suites remains a top choice for those wanting to be in the heart of a bustling nightlife area.

4 Star
Riviera Suites enjoys a good location with easy access to surrounding attractions, making it appealing for travelers. Guests praise the friendliness and professionalism of the staff, as well as the smooth check-in and check-out process. The hotel is clean and safe and the rooms are described as big and well-maintained, aligning with four-star standards.

However, many reviews express that the furniture and overall equipment do not meet the expectations of a four-star hotel. Some find the decor quite outdated and feel that the rates are too high for the quality offered. While some guests consider it a good four-star hotel, others believe it more accurately aligns with a three-star rating. The value for money is questioned with some guests feeling it is not worth the higher price tags typically associated with four-star accommodations.

Accessible
Riviera Suites boasts a prime location with excellent accessibility to nearby stores, dining places and the beach. Guests commend the convenience of being close to shops and amenities. However, there are some noted challenges for guests with disabilities. Certain rooms are not accessible and there is no luggage room, adding inconvenience during check-in and check-out. Additionally, some reviews pointed out that people with mobility issues might face difficulties. While the location offers many accessible features, the hotel could benefit from more consistent accommodations for all guests.

Rooftop Pool
The rooftop pool at Riviera Suites offers a variety of appealing features for guests. Many appreciated the rooftop pool for its nice ambiance and convenience with some guests highlighting the lovely deck for lounging. It provides a unique vantage point to enjoy fireworks around the city. However, there were multiple mentions of the pool being closed or undergoing maintenance during some stays, which disappointed guests looking forward to using it. On occasion, guests noted that better care could be taken to maintain the area with one remark about it looking less clean. Despite these concerns, the rooftop pool remains a popular and enjoyable feature for many visitors.

Heated Pool
The heated pool at Riviera Suites is frequently highlighted as a standout feature by guests. Many have especially enjoyed the atmosphere around the heated pool and found it to be particularly delightful for children. The outdoor heated pool has also been praised with some guests mentioning that it was wonderful on certain days. However, there are occasional comments indicating that the pool's heating could use some maintenance. Overall, the heated pool receives high marks for enhancing the outdoor experience at the hotel.

Outdoor Pool
The Riviera Suites boasts a diverse selection of swimming facilities, including a beautiful and relaxing rooftop pool and a charming bamboo pool. Guests consistently comment on the cleanliness of the pools with the outdoor areas maintaining a refreshing and well-kept environment. The heated pool with its pleasing atmosphere, provides an excellent option for those who prefer warmer water, while the sun deck and garden pool offer additional spaces for relaxation. Though some mention that the outdoor pool receives limited sunlight and the presence of shaded areas, the diversity of pool options ensures guests can find their perfect spot to unwind. Overall, the pool areas contribute positively to the hotel experience, offering both variety and comfort.

Honeymoon
Riviera Suites is celebrated as an ideal destination for honeymooners with a romantic atmosphere perfect for a memorable trip. The hotel features beautifully designed honeymoon suites, which many guests found perfect for their special stay. The experience is enhanced with attractive honeymoon packages that include charming touches such as complimentary champagne and surprise chocolates. Several reviewers highlighted the special decor, mentioning rooms adorned with roses that made their honeymoon stay feel extra special. Overall, Riviera Suites is highly recommended for couples seeking a wonderful and romantic honeymoon experience.

Luxury
Riviera Suites offers an undeniable sense of luxury and comfort to its guests. The accommodations, including large, well-appointed suites, exude elegance with high-end features and modern vibes. The rooms are sophisticated and equipped with luxury amenities, making for a high-standard stay. Many guests highlighted the boutique feel of the hotel, appreciating the integrity of the rooms. High-end Jacuzzis, luxurious teak, silks, furs, brocades and linens further enhance the sense of indulgence.

From the beautifully designed spaces to the top-notch luxury rooms, Riviera Suites sets itself apart as a preferred luxury hotel. Guests consistently noted the luxurious ambiance, making it clear that the Riviera Suites delivers a luxurious and very comfortable experience. Despite a few detracting opinions, the overall sentiment remains overwhelmingly positive.

Romantic
Riviera Suites offers a highly romantic experience ideal for couples seeking a memorable getaway. The ambiance brims with romantic vibes, making it perfect for a date night or a special occasion. Couples can enjoy a romantic setting with various dinner options to choose from. The pool area exudes romance, providing an intimate environment for relaxation. Rooms are thoughtfully adorned with touches like champagne, chocolate strawberries and flower petals, enhancing the romantic feel. Additionally, there are fun activities designed for couples, making Riviera Suites an excellent choice for a very romantic stay.


Yes, Riviera Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Outdoor Pool.

No, a spa isn't available at Riviera Suites.

Yes, Riviera Suites welcomes dogs.

No, parking facilities aren't available at Riviera Suites.

No, Riviera Suites doesn't have a gym.

Location Show Map
More Options
  • Hotel in Miami Beach

  • 8.7 Very Good

  • From $249

  • Resort in Miami Beach

  • 8.2 Very Good

  • From $330

  • Hotel in Miami Beach

  • 7.9 Good

  • From $1,361

  • Hotel in Miami Beach

  • 8.4 Very Good

  • From $181



6,893,160

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ