The Fontainebleau Miami Beach is a five-star resort that offers exceptional luxury and service. The hotel is iconic and treats guests like royalty with front desk staff receiving special mentions for their superb customer service. While some reviews suggest that the hotel falls slightly short of five-star standards and prices, the majority of guests have unforgettable experiences and consider their stays to be amazing and exceptional. Overall, the Fontainebleau Miami Beach is an amazing resort that meets or exceeds all expectations of a luxury hotel in Miami.
The Grand Beach Hotel Bay Harbor in Bay Harbor Islands is celebrated primarily for its excellent location and personable staff, making it a popular choice among visitors. The hotel is situated in a welcoming and safe neighborhood, close to fine dining, retail shops and beaches, providing guests with convenience and leisure. Highlights include beautiful water views, pleasant outdoor spaces and exceptional valet service which enhances the ease of getting around.
Guest rooms at the hotel receive high praise for their spaciousness, modern design and cleanliness. They are adorned with stylish décor, new, comfortable furnishings and some feature balconies with sun loungers and even two bathrooms, making them ideal for families. The spectacular views from rooms facing the canal or the bay further enrich the stay experience, offering a tranquil and picturesque environment.
Staff at the hotel are frequently mentioned for their friendliness and helpfulness, contributing significantly to a welcoming atmosphere. Employees such as Francesco, Carlos and Marissio are often highlighted for their remarkable service. Guests feel well-attended to and appreciate the polite and attentive valet service.
The hotel’s pool, though small, is a heated and enjoyable space, particularly for families with children. It is beautifully set by the water, offering a charming spot for relaxation. Nonetheless, occasional closures and maintenance issues are noted.
On the downside, breakfast at the hotel draws mixed reviews. While some guests find it sufficient, many others suggest it lacks variety and quality with limited options and insufficient seating. Parking also presents a challenge, given the high cost of valet service and occasional issues with availability, leading to some dissatisfaction among guests.
Overall, despite some areas needing improvement, the Grand Beach Hotel Bay Harbor is commended for its prime location, clean and spacious rooms and exceptional service. The hotel delivers a pleasant and visually delightful stay, making it a favored choice for many travelers.
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