Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables
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Summary of reviewsThe Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables garners considerable praise for its convenient and excellent location, especially due to its close proximity to Miami International Airport. This strategic placement makes it ideal for travelers with early flights or those in transit. Guests appreciate its central position, providing easy access to various attractions such as the Port of Miami, Little Havana and Coconut Grove. The vicinity boasts numerous dining options, enhancing the overall appeal.
The hotel’s breakfast experience sees mixed reviews. Some guests enjoyed the variety and friendly service, while others complained about limited options, cold food and additional costs for breakfast and parking. However, the consistently warm reviews for the hotel’s dinner service highlight delicious food and friendly staff, despite mentions of a limited menu and restrictive operating hours.
The rooms are frequently commended for their spaciousness, cleanliness and modern amenities such as fridges, microwaves and coffee makers. Comfortable beds and well-maintained setups contribute to a positive stay experience. Despite some reports of occasional cleanliness issues, musty odors and outdated decor, the general sentiment remains positive towards the room accommodations.
Cleanliness across the property is generally well-rated with guests appreciating the modern and organized facilities. Nevertheless, there have been instances where specific cleanliness issues and insufficient daily servicing were noted.
The hotel staff consistently receives accolades for their helpfulness and friendliness. Reception personnel, in particular, were often highlighted for their excellent customer service, contributing significantly to guests' overall satisfaction. Although there were occasional remarks about indifferent service from some staff members, the overall feedback remains overwhelmingly positive.
Complimentary WiFi at the hotel is a mix of positive and negative experiences. While some guests found it adequate for basic use, others encountered slow speeds and unstable connections.
The gym and pool facilities are generally appreciated with the gym praised for its cleanliness and adequate equipment, albeit small and sometimes crowded. The pool, while refreshing and spacious, also faces issues with cleanliness and its noisy, busy street location detracting from the ambiance.
Parking at the hotel, while always available, is an additional cost that some guests found unexpected. The tight parking area and occasional confusion regarding the parking system were noted.
Family travelers find the hotel largely suitable due to its large, clean rooms and accommodating staff, although some concerns about certain aspects of the environment suggest room for improvement.
Overall, Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables is highlighted for its strategic location, friendly staff and spacious, comfortable rooms, making it a favorable choice for both transit travelers and families. However, aspects such as breakfast options, WiFi connectivity and parking costs present areas where improvements could enhance the guest experience further.
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The hotel’s breakfast experience sees mixed reviews. Some guests enjoyed the variety and friendly service, while others complained about limited options, cold food and additional costs for breakfast and parking. However, the consistently warm reviews for the hotel’s dinner service highlight delicious food and friendly staff, despite mentions of a limited menu and restrictive operating hours.
The rooms are frequently commended for their spaciousness, cleanliness and modern amenities such as fridges, microwaves and coffee makers. Comfortable beds and well-maintained setups contribute to a positive stay experience. Despite some reports of occasional cleanliness issues, musty odors and outdated decor, the general sentiment remains positive towards the room accommodations.
Cleanliness across the property is generally well-rated with guests appreciating the modern and organized facilities. Nevertheless, there have been instances where specific cleanliness issues and insufficient daily servicing were noted.
The hotel staff consistently receives accolades for their helpfulness and friendliness. Reception personnel, in particular, were often highlighted for their excellent customer service, contributing significantly to guests' overall satisfaction. Although there were occasional remarks about indifferent service from some staff members, the overall feedback remains overwhelmingly positive.
Complimentary WiFi at the hotel is a mix of positive and negative experiences. While some guests found it adequate for basic use, others encountered slow speeds and unstable connections.
The gym and pool facilities are generally appreciated with the gym praised for its cleanliness and adequate equipment, albeit small and sometimes crowded. The pool, while refreshing and spacious, also faces issues with cleanliness and its noisy, busy street location detracting from the ambiance.
Parking at the hotel, while always available, is an additional cost that some guests found unexpected. The tight parking area and occasional confusion regarding the parking system were noted.
Family travelers find the hotel largely suitable due to its large, clean rooms and accommodating staff, although some concerns about certain aspects of the environment suggest room for improvement.
Overall, Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables is highlighted for its strategic location, friendly staff and spacious, comfortable rooms, making it a favorable choice for both transit travelers and families. However, aspects such as breakfast options, WiFi connectivity and parking costs present areas where improvements could enhance the guest experience further.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables is consistently praised for its excellent location, particularly its close proximity to Miami International Airport, making it a convenient choice for travelers in transit or those with early flights. Many guests appreciated its central position, which offers easy access to the port of Miami for cruise-passengers, as well as various amenities including restaurants, fast food options and pharmacies.
The neighborhood of Coral Gables, known for its charm, also adds to the appeal of the hotel's location. Additionally, it is strategically positioned for visiting nearby attractions such as Little Havana, Bayside, Coconut Grove, Miami Marlins stadium and other popular areas, though it’s noted that the beach and downtown are slightly further away, around a 30-45 minute commute.
The hotel's location is described as quiet and very central with quick access to various city landmarks and facilities. For those with rental cars, the car rental center is also just minutes away. Furthermore, numerous guests found the convenience of nearby eateries, including Latin Café 2000, Starbucks and IHOP within walking distance to be a great perk.
While a few comments mention that the area around the hotel can be quite noisy due to traffic and some sections nearby may seem underdeveloped or less safe, the overall sentiment remains highly positive regarding the location. Guests also highlighted excellent service and comfortable facilities, which contributed to their satisfying experience at the hotel.
The breakfast experience at the Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables seems to be a mixed bag according to guest reviews. On the positive side, some guests enjoyed the breakfast, describing it as nice, good at the restaurant and even very good and lovely. The inclusion of breakfast in the reservation was appreciated and several comments highlighted the friendly staff and the proximity to the airport.
However, a significant number of reviews highlighted the negatives, particularly the fact that breakfast is often not included despite being advertised as such. Guests have noted that the breakfast options lack variety, are often cold and sometimes served with plastic dishes. There were also comments about the high cost with some feeling that it was not worth the price. Others found the process to obtain breakfast vouchers complicated and were disappointed by the limited and costly menu.
Issues with the quality of food and service, such as cold meals, limited menu items and long restaurant wait times, were also mentioned. Additionally, the necessity to pay for breakfast and parking did not sit well with many guests who expected these to be complimentary. Overall, while some guests had a positive experience, many felt that the breakfast did not meet their expectations, especially for the price paid.
The dining options at the Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables present a mixed bag of experiences with a notable tilt towards the positive. Guests generally found the restaurant "good" with "delicious" food and appreciated the "quite good" offerings, especially for a business hotel. The service often received praise with mentions of "friendly and pleasant" staff and the restaurant being commendable for accommodating last-minute orders.
Despite these positives, there are recurring mentions of limitations. The hotel’s small restaurant offers a limited menu and is described as sometimes "understaffed." The operating hours are restrictive with the lounge closing at 10 PM and the restaurant itself closing at 9 PM, which could leave guests in search of alternative dining options at inconvenient times.
Facility-wise, the presence of an on-site restaurant is a boon, offering breakfast and dinner with reasonable quality and value for money. However, some guests felt the need for the restaurant to be open for lunch and expressed that the dining options could be more affordable for the quality provided.
In summary, while the dining experience at the hotel generally receives positive feedback for food quality and service, there are definitive areas needing improvement, including extended hours, increased menu variety and better staffing.
The rooms at the Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables are notable for their spaciousness, offering a good level of comfort and convenience with amenities such as fridges, microwaves and coffee makers. Guests frequently praise the rooms for being clean and well-maintained with comfortable beds and ample space. Several reviews highlight the modern and comfortable feel of the accommodations and the big, well-equipped rooms provide a satisfactory experience for many.
However, some drawbacks are mentioned, indicating a variance in upkeep and ambiance. While many rooms are clean, some guests encountered issues with cleanliness, such as dirty carpets, stained sheets and musty odors. The decor and facilities in certain rooms are described as outdated with noticeable wear and tear, including damaged bathroom fixtures and aged lighting. Additionally, problems like non-functional refrigerators, TVs and occasional pest encounters have been reported.
In terms of maintenance, the hotel seems to struggle with consistency. Some rooms were not properly cleaned or serviced daily, leading to complaints. Issues like unpleasant smells, dampness and mold have occasionally been noted, contributing to an overall perception that some areas could benefit from renovation and improved housekeeping.
Overall, while the spaciousness and comfort of the rooms are commendable, there is a need for more consistent maintenance and cleanliness to enhance the guest experience uniformly.
The beds at Best Western Plus Miami International Airport Hotel & Suites Coral Gables seem to provide a highly comfortable experience for guests. Numerous reviews highlight the comfort, spaciousness and cleanliness of the beds, often mentioning the supportive mattresses and plush pillows. Many guests specifically noted the very comfortable and even spectacular beds, some describing them as the most comfortable they have ever slept on with big and comfy options being a frequent point of praise.
However, some reviews indicated issues with cleanliness, such as stained or dirty bed linens and bed protectors made of plastic, which detracted from the overall comfort for a few guests. Despite these occasional concerns, the general consensus is that the hotel provides a great sleep experience with its quality beds and bedding.
The Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables generally receives positive reviews for its cleanliness and maintenance. Guests frequently describe the rooms as clean, well-maintained and comfortable. The property is noted for its modern and spacious environment, often being described as clean and updated. Visitors appreciate the lobby’s cleanliness and pleasant smell upon entry and many highlight the clean and organized nature of the rooms.
However, some issues with cleanliness have been mentioned. There are occasional reports of rooms not being cleaned daily, carpets and elevators needing improvements and specific incidents of unclean bathrooms and outdated rooms. Some guests observed that small details and certain areas of the hotel require more attention, pointing out instances of musty smells, dirty carpets and sightings of bugs.
While the housekeeping staff is generally praised for their helpfulness and efforts, there have been instances where room service was lacking with complaints of rooms not being cleaned properly for several days, inadequate restocking of towels and trash not being collected. Overall, guests suggest focusing on more consistent and thorough cleaning practices to enhance the hotel experience.
The staff at Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables receives widespread praise for their friendliness and helpfulness. Guests frequently highlight the warm and professional demeanor of the reception team, noting that employees like Mrs. Belkis and Rafael deliver excellent customer service. Angel and Awilda/Miguel are singled out for making significant positive impressions. The night receptionist and cleaning staff also receive commendation for their attentiveness and courtesy. Overall, the staff is described as incredibly accommodating, proactive and polite, ensuring that guests feel welcomed and supported throughout their stay.
However, there are mentions of some inconsistencies in service with a few guests reporting experiences with disinterested front desk employees who appeared unsmiling and nonchalant. Despite these occasional lapses, the prevailing sentiment is that the hotel staff largely contributes to a positive experience with their friendliness, attentiveness and dedication to excellent service.
The WiFi experience at the Best Western Plus Miami International Airport Hotel & Suites Coral Gables has generated mixed reviews from guests. On the positive side, the hotel provides complimentary WiFi throughout and some guests commend the internet as good, very good or sufficient for a three-star hotel. Specific mentions include descriptions of the WiFi being good in certain areas and adequate for basic use.
Conversely, many guests have expressed dissatisfaction with the WiFi quality. Complaints include slow speeds, poor connection quality and unstable signals, both in rooms and common areas like the lobby. Some found the WiFi inadequate for work purposes with reports of the signal dropping frequently and being insufficient for robust internet tasks.
Overall, while the WiFi service has its moments of reliability and adequacy, there is a significant number of reviews that suggest improvements could be beneficial.
The gym at the Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables receives generally positive feedback from guests. Many commend its cleanliness and describe it as well-equipped and functional, despite being small. The facilities, including both the gym and pool, are praised as excellent. However, some reviews mention that the gym is often crowded and suggest that updating the equipment could enhance the experience. A recurring issue is the malfunctioning air conditioning, alongside the absence of drinking water and towels. Guests have also expressed a desire for the gym to be open 24 hours to accommodate varying schedules.
The pool at Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables receives mixed feedback from guests. On the positive side, the pool area is described as spacious and the pool itself as refreshing with some reviewers labeling it as great and nice. Guests appreciated the addition of the pool and its cleanliness at times, contributing to an enjoyable experience. However, several reviews highlight consistency issues with pool cleanliness and maintenance with multiple mentions of the pool being dirty or not cleaned properly. The pool's location next to a busy and noisy street also detracts from the overall ambiance. Overall, while the pool can offer a pleasant and refreshing experience, attention to maintenance and cleaner surroundings would significantly improve its appeal.
At the Best Western Plus Miami International Airport Hotel & Suites Coral Gables, parking is a consistent point of discussion among guests. While there is always a spot available and parking is generally easy, it is important to note that parking comes at an additional cost. Guests often mention the fee, which ranges around $15 to $16 per night. This charge is not included in the room rate and surprises some who expect complimentary parking. The parking area is described as small and sometimes difficult to navigate with limited space available.
On occasion, guests have expressed confusion about the parking system and have experienced issues such as receiving warnings or violation stickers for not displaying a parking permit correctly. The additional cost, while deemed reasonable by some, is viewed as excessive by others, particularly in comparison to the overall hotel stay. Despite these concerns, the availability of parking spots ensures that guests do not need to search extensively for a place to park their vehicles.
The Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables receives positive feedback for being a family-friendly hotel, especially valued for its clean, large and comfy rooms suitable for families. Guests appreciate the free of charge amenities and the convenient proximity to family homes and restaurants. Families also note that the hotel staff are accommodating to requests, such as providing an extra bed for babies. Despite these positive aspects, some reviews suggest the presence of prostitutes might make the hotel less suitable for families with babies and there are mentions that it might need some improvements. Guests also value the quiet night sleep and the convenience of luggage storage.
The Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables provides an overall pleasant experience and is well-suited for a three-star rating. Guests appreciate the comfortable accommodations and find the hotel to be a great place to stay. The facilities are clean and the price is considered good value. Some reviews note that certain rooms appear outdated and basic, serving mostly as suitable places for sleeping. Overall, the hotel offers a satisfactory experience for travelers looking for a reliable three-star stay.
The 'Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables' offers suitable facilities for business travelers, including a good gym and computers for guest use. The hotel is situated in a decent, peaceful and safe residential area, making it favorable for business stays. The food quality is commendable for a business hotel and the lobby staff provides good attention, ensuring that the sheets are always clean. However, there are some drawbacks for professionals, such as longer delays caused by elevators, insufficient internet for work purposes and noisy AC units that can disturb sleep. The location is convenient for both business trips and long transit stays. Additionally, the hotel features practical amenities, like a scale for weighing luggage.
The Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables is noted for its disability-friendly design. Several guests appreciated the availability of accessible rooms, which could be provided upon request or, in some instances without needing a request at all. The hotel complies with ADA standards, ensuring a comfortable stay for guests with disabilities. The open area within the hotel was specifically mentioned as being pleasant and easy to navigate. While the general accessibility within the hotel received positive remarks, some reviews indicated a need for further improvements in accessibility features. Additionally, the location of the hotel brought mixed feedback, being described as an area with several undeveloped or abandoned lots, which might deter guests from easily accessing nearby restaurants. Despite these concerns, the neatness and general accessibility of the hotel were positively highlighted.
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Location
The neighborhood of Coral Gables, known for its charm, also adds to the appeal of the hotel's location. Additionally, it is strategically positioned for visiting nearby attractions such as Little Havana, Bayside, Coconut Grove, Miami Marlins stadium and other popular areas, though it’s noted that the beach and downtown are slightly further away, around a 30-45 minute commute.
The hotel's location is described as quiet and very central with quick access to various city landmarks and facilities. For those with rental cars, the car rental center is also just minutes away. Furthermore, numerous guests found the convenience of nearby eateries, including Latin Café 2000, Starbucks and IHOP within walking distance to be a great perk.
While a few comments mention that the area around the hotel can be quite noisy due to traffic and some sections nearby may seem underdeveloped or less safe, the overall sentiment remains highly positive regarding the location. Guests also highlighted excellent service and comfortable facilities, which contributed to their satisfying experience at the hotel.
Breakfast
However, a significant number of reviews highlighted the negatives, particularly the fact that breakfast is often not included despite being advertised as such. Guests have noted that the breakfast options lack variety, are often cold and sometimes served with plastic dishes. There were also comments about the high cost with some feeling that it was not worth the price. Others found the process to obtain breakfast vouchers complicated and were disappointed by the limited and costly menu.
Issues with the quality of food and service, such as cold meals, limited menu items and long restaurant wait times, were also mentioned. Additionally, the necessity to pay for breakfast and parking did not sit well with many guests who expected these to be complimentary. Overall, while some guests had a positive experience, many felt that the breakfast did not meet their expectations, especially for the price paid.
Dinner
Despite these positives, there are recurring mentions of limitations. The hotel’s small restaurant offers a limited menu and is described as sometimes "understaffed." The operating hours are restrictive with the lounge closing at 10 PM and the restaurant itself closing at 9 PM, which could leave guests in search of alternative dining options at inconvenient times.
Facility-wise, the presence of an on-site restaurant is a boon, offering breakfast and dinner with reasonable quality and value for money. However, some guests felt the need for the restaurant to be open for lunch and expressed that the dining options could be more affordable for the quality provided.
In summary, while the dining experience at the hotel generally receives positive feedback for food quality and service, there are definitive areas needing improvement, including extended hours, increased menu variety and better staffing.
Rooms
However, some drawbacks are mentioned, indicating a variance in upkeep and ambiance. While many rooms are clean, some guests encountered issues with cleanliness, such as dirty carpets, stained sheets and musty odors. The decor and facilities in certain rooms are described as outdated with noticeable wear and tear, including damaged bathroom fixtures and aged lighting. Additionally, problems like non-functional refrigerators, TVs and occasional pest encounters have been reported.
In terms of maintenance, the hotel seems to struggle with consistency. Some rooms were not properly cleaned or serviced daily, leading to complaints. Issues like unpleasant smells, dampness and mold have occasionally been noted, contributing to an overall perception that some areas could benefit from renovation and improved housekeeping.
Overall, while the spaciousness and comfort of the rooms are commendable, there is a need for more consistent maintenance and cleanliness to enhance the guest experience uniformly.
Beds
However, some reviews indicated issues with cleanliness, such as stained or dirty bed linens and bed protectors made of plastic, which detracted from the overall comfort for a few guests. Despite these occasional concerns, the general consensus is that the hotel provides a great sleep experience with its quality beds and bedding.
Cleanliness
However, some issues with cleanliness have been mentioned. There are occasional reports of rooms not being cleaned daily, carpets and elevators needing improvements and specific incidents of unclean bathrooms and outdated rooms. Some guests observed that small details and certain areas of the hotel require more attention, pointing out instances of musty smells, dirty carpets and sightings of bugs.
While the housekeeping staff is generally praised for their helpfulness and efforts, there have been instances where room service was lacking with complaints of rooms not being cleaned properly for several days, inadequate restocking of towels and trash not being collected. Overall, guests suggest focusing on more consistent and thorough cleaning practices to enhance the hotel experience.
Staff
However, there are mentions of some inconsistencies in service with a few guests reporting experiences with disinterested front desk employees who appeared unsmiling and nonchalant. Despite these occasional lapses, the prevailing sentiment is that the hotel staff largely contributes to a positive experience with their friendliness, attentiveness and dedication to excellent service.
Wi-Fi
Conversely, many guests have expressed dissatisfaction with the WiFi quality. Complaints include slow speeds, poor connection quality and unstable signals, both in rooms and common areas like the lobby. Some found the WiFi inadequate for work purposes with reports of the signal dropping frequently and being insufficient for robust internet tasks.
Overall, while the WiFi service has its moments of reliability and adequacy, there is a significant number of reviews that suggest improvements could be beneficial.
Gym
Pool
Parking
On occasion, guests have expressed confusion about the parking system and have experienced issues such as receiving warnings or violation stickers for not displaying a parking permit correctly. The additional cost, while deemed reasonable by some, is viewed as excessive by others, particularly in comparison to the overall hotel stay. Despite these concerns, the availability of parking spots ensures that guests do not need to search extensively for a place to park their vehicles.
Family
3 Star
Business
Accessible
Yes, Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables.
No, Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables doesn't allow dogs.
Yes, parking facilities are available at Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables.
Yes, Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables has a gym.
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