Holiday Inn Miami-Doral Area by IHG
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Summary of reviewsThe 'Holiday Inn Miami-Doral Area by IHG,' is frequently praised for its exceptional location. Nestled in Doral, the hotel offers convenient access to Miami International Airport and is close to key shopping centers, local attractions, roadways and various dining options. This makes it highly suitable for both business and leisure travelers.
Guests generally have positive things to say about the comfort and cleanliness of the rooms. Many reviews mention that the rooms are spacious, comfortable and equipped with useful amenities like microwaves, small refrigerators and coffee makers. Although some guests noted issues with cleanliness and maintenance, the majority find the rooms to be cozy and well-serviced by diligent housekeeping staff.
The hotel provides a satisfactory breakfast experience according to many guests, who enjoyed the variety and freshness of the food offered. However, noted drawbacks include the breakfast not being included in the room rate and the cost being high for what is provided. Despite certain negative feedback, there are positive remarks on the courteous housekeeping team.
Dinner options within the hotel have received mixed reviews with reports of limited food choices and closures, but the area's ample restaurant choices provide convenient alternatives. Guests appreciate the proximity to various dining establishments within walking distance.
The hotel staff have been recognized for their friendliness and professionalism, particularly at the reception and front desk. While there are some reports of less satisfactory service, especially during night shifts, many guests felt welcomed and well-supported.
Amenities such as the wifi service and gym have mixed reviews with some guests finding the free wifi fast and reliable, though others experienced connectivity issues. The gym is valued for its presence but could benefit from better equipment and ventilation.
The hotel's pool area, although clean and conveniently located, often faces challenges like crowding and maintenance issues. Similarly, while parking is available, the additional charge and limited capacity are points of contention. Nonetheless, the facility does offer adequate parking solutions for many.
The hotel especially appeals to families, offering great rooms tailored for family stays and a welcoming, family-friendly environment. Although some guests found the beds too high or faced occasional issues like old or small double beds, the majority of feedback highlights the beds as comfortable and a key contributor to a pleasant overall stay.
In conclusion, the Holiday Inn Miami-Doral Area by IHG, delivers a solid three-star experience marked by its convenient location, friendly staff and comfortable accommodations, making it a practical choice for travelers seeking a balance of comfort and accessibility in Miami.
Categories
Guests generally have positive things to say about the comfort and cleanliness of the rooms. Many reviews mention that the rooms are spacious, comfortable and equipped with useful amenities like microwaves, small refrigerators and coffee makers. Although some guests noted issues with cleanliness and maintenance, the majority find the rooms to be cozy and well-serviced by diligent housekeeping staff.
The hotel provides a satisfactory breakfast experience according to many guests, who enjoyed the variety and freshness of the food offered. However, noted drawbacks include the breakfast not being included in the room rate and the cost being high for what is provided. Despite certain negative feedback, there are positive remarks on the courteous housekeeping team.
Dinner options within the hotel have received mixed reviews with reports of limited food choices and closures, but the area's ample restaurant choices provide convenient alternatives. Guests appreciate the proximity to various dining establishments within walking distance.
The hotel staff have been recognized for their friendliness and professionalism, particularly at the reception and front desk. While there are some reports of less satisfactory service, especially during night shifts, many guests felt welcomed and well-supported.
Amenities such as the wifi service and gym have mixed reviews with some guests finding the free wifi fast and reliable, though others experienced connectivity issues. The gym is valued for its presence but could benefit from better equipment and ventilation.
The hotel's pool area, although clean and conveniently located, often faces challenges like crowding and maintenance issues. Similarly, while parking is available, the additional charge and limited capacity are points of contention. Nonetheless, the facility does offer adequate parking solutions for many.
The hotel especially appeals to families, offering great rooms tailored for family stays and a welcoming, family-friendly environment. Although some guests found the beds too high or faced occasional issues like old or small double beds, the majority of feedback highlights the beds as comfortable and a key contributor to a pleasant overall stay.
In conclusion, the Holiday Inn Miami-Doral Area by IHG, delivers a solid three-star experience marked by its convenient location, friendly staff and comfortable accommodations, making it a practical choice for travelers seeking a balance of comfort and accessibility in Miami.
Hotel near Golf Courses
Conveniently located near Doral's golf courses. Provides comfortable rooms and standard Holiday Inn amenities.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The 'Holiday Inn Miami-Doral Area by IHG,' boasts an exceptional location praised by many guests for its convenience and centrality. Situated in the Doral area, the hotel is notably close to Miami International Airport, making it a prime choice for travelers looking for easy airport access. The proximity to local attractions, shopping centers like Dolphin Mall and Miami International Mall, various restaurants and essential services such as pharmacies contribute to its high marks. Guests appreciate its location for its ability to reach destinations around Miami without hassle, including quick trips to the beach, shopping excursions and business meetings. Several reviews highlight the hotel's proximity to key roads and peaceful residential surroundings, adding to the overall convenience and appeal. While the location is its standout feature, guests also commend the hotel for cleanliness, spacious rooms and friendly staff. This combination makes it a practical and comfortable choice for both short stays and longer visits, whether for business or leisure.
The breakfast experience at the Holiday Inn Miami-Doral Area by IHG, presents a varied picture based on guest reviews. Many guests appreciated the breakfast, mentioning it was good, generous, delicious and had a rich selection of food including bread, donuts, eggs, sausage and yogurt. Positive comments also highlighted the complete and varied nature of the breakfast with some noting the great taste and freshness.
However, there were notable drawbacks. Several reviews indicated that the breakfast was not included in the room rate, leading to confusion and dissatisfaction. Guests frequently mentioned the high cost of breakfast with prices often duplicating initial expectations and the lack of variety on the menu became a recurring theme, making it repetitive and unappealing over longer stays.
Additionally, some guests pointed out issues with the service, noting unfriendly staff and inconsistencies in availability. There were also remarks about the limited vegan options, basic offerings and the sense that the breakfast did not live up to its price point. The impact of COVID-19 was apparent with some amenities and food services being affected or unavailable during the pandemic.
Overall, while the breakfast had its strong points according to several guests, it seems there were significant areas for improvement in terms of cost, variety and clarity about what is included in the booking.
Holiday Inn Miami-Doral Area by IHG, is conveniently located near numerous dining options with many restaurants within walking distance, including a great restaurant and bar right next to the hotel. Although the hotel offers a dinner program, several guests have noted that their on-site restaurant and bar experiences were less than ideal with reports of the facilities being closed upon arrival or during their stay and limited food options when available. Despite these challenges, the proximity to various nearby restaurants provides ample alternatives for dining.
The guest reviews for the Holiday Inn Miami-Doral Area by IHG, paint a mixed picture regarding the quality of the rooms. On the positive side, many guests appreciated the comfort of the rooms, noting that beds were comfortable and some found the rooms to be spacious, quiet and equipped with useful amenities like a microwave, small refrigerator and coffee maker. Rooms were said to be cozy and cleaned well by the housekeeping staff on occasions with some mentioning that the rooms were very clean and large.
However, several guests raised concerns about cleanliness with numerous reports of musty and unpleasant smells, dirty carpets and general lack of maintenance. Some visitors also highlighted the infrequency of room cleaning, pointing out that it was only conducted every few days or upon request. The outdated state of the furniture and facilities, including old air conditioning units that produced considerable noise, added to the sense of neglect in some reviews.
Other issues included the absence of certain conveniences like microwaves in all rooms and the lack of a functional phone or clean towels. Some guests experienced problems with the maintenance of common areas, bathrooms and air conditioning systems. Moreover, sporadic instances of guests encountering bugs in their rooms significantly marred their overall experience.
In summation, while the rooms at the Holiday Inn Miami-Doral Area can offer comfort and good size, there are notable inconsistencies in cleanliness and maintenance that may affect the stay quality.
The beds at the Holiday Inn Miami-Doral Area by IHG, generally receive positive remarks for their comfort with many guests describing them as comfortable, soft and clean. Numerous reviews highlight the beds and pillows as excellent, noting them as a key contributor to a pleasant stay. The large, clean and comfortable mattresses, along with high-quality bedding, enhance the overall sleeping experience for most visitors.
However, there are occasional concerns. Some guests found the beds too high or the double beds too small for two people. A few reviews mentioned issues such as beds being old or having an unpleasant smell, along with complaints about bed bugs and insufficient changes of bedding and sheets.
Despite some negative feedback, the majority of reviews emphasize the comfort and quality of the beds, making them a strong point for guests staying at this hotel.
Guest reviews for the cleanliness of Holiday Inn Miami-Doral Area by IHG, highlight a mix of positive experiences and significant concerns. On the plus side, many guests found their rooms and the hotel generally clean and well-maintained, describing the level of cleanliness as great and the facilities as tidy. The cleaning staff, particularly the cleaning girls, were noted for being collaborative and some guests appreciated the sanitized and pleasant smell in the rooms.
However, the reviews also reveal recurring issues with the cleaning schedule and hygiene standards. Numerous guests reported that room cleaning was infrequent, often only once every four to five days and some rooms were not cleaned at all during their stay. Specific complaints included dirty carpets, moldy smells and poor bathroom maintenance. Hallways, elevators and common areas were frequently noted as dirty with some guests mentioning rusted fixtures and worn-out carpets.
The presence of cockroaches and other signs of poor hygiene raised serious concerns. Additionally, the lack of proper ventilation led to stale air and unpleasant odors in many areas of the hotel. Despite the positive remarks on cooperation and kindness of the staff, the overall impression of cleanliness left much to be desired for many visitors.
Holiday Inn Miami-Doral Area by IHG, has a mix of guest experiences when it comes to the staff. Overall, many guests seem to appreciate the friendliness and professionalism displayed by a significant portion of the team. The reception and front desk staff are frequently described as polite, helpful and accommodating, making check-in processes smooth and addressing guests' concerns effectively. English and Spanish-speaking staff members enhance communication and hospitality.
However, some guests have reported negative experiences with certain staff members, particularly at night. Issues such as lack of helpfulness, poor communication skills and even rudeness are mentioned. These instances suggest variability in service quality, indicating that while many staff members are commendable, there are pockets of service that need improvement.
On a positive note, the convenience of services like luggage storage after check-out and a free shuttle transfer to the airport are well-received. The housekeeping team generally leaves a good impression, contributing to a clean and comfortable stay, though there are occasional lapses in room cleanliness and towel availability.
In summary, despite some inconsistencies, the hotel staff predominantly offer a welcoming and professional atmosphere with numerous guests noting their friendly demeanor and attentiveness. Improvements in certain areas could further enhance the overall guest experience at this conveniently located hotel.
At the Holiday Inn Miami-Doral Area by IHG, feedback on the wifi service presents a mixed picture. On the positive side, guests appreciate that the hotel provides free wifi with some travelers finding it fast and reliable. Unfortunately, there are also numerous reports of the internet connection being poor with issues like the wifi disconnecting frequently, slow speeds and sometimes not working in the rooms. Despite these inconsistencies, the hotel's service and helpdesk staff receive praise for being friendly and informative, offering details on the wifi and related procedures efficiently.
The gym at the Holiday Inn Miami-Doral Area by IHG, generally receives mixed reviews. Guests appreciate that the hotel includes a gym with some highlighting its quality and the availability of a big TV for entertainment during workouts. However, several reviews suggest that the gym could benefit from improved cleanliness and better ventilation. Additionally, visitors feel that the gym is somewhat small and would like to see it better equipped, particularly with more weights. Despite these areas for improvement, the convenient location and presence of a gym are noted as positives.
The pool at the Holiday Inn Miami-Doral Area by IHG, has left mixed impressions on guests. The space is described as small with several mentions of it often being crowded and enclosed by buildings. Many guests found the pool area to be very clean and appreciated the convenience of its location, being close to popular eateries like Dunkin' and McDonald's. Positive remarks highlight that the area is nice when well-maintained. However, numerous reviews point out recurring issues with cleanliness, including litter and leaves and some noted that the pool was often out of service or not available. The limited seating with only two chairs was also a common drawback. While some guests expressed a wish for additional amenities like a jacuzzi, others were relocated to different pools due to cleanliness concerns. Overall, the pool area seems to have potential but is in need of more consistent upkeep to meet guest expectations.
The parking situation at Holiday Inn Miami-Doral Area by IHG, has elicited mixed feedback from guests. While the hotel does provide parking facilities, many guests have noted that there is an additional charge for using the parking lot, which came as a surprise to some. The parking fees are not included in the room rate and this has been a point of contention for travelers used to free parking options at other Holiday Inn locations.
Moreover, the capacity of the parking lot often falls short with several guests experiencing difficulty finding available spots, especially during busy periods. The parking lot itself is described as small and sometimes very tight, which can be challenging for those with larger vehicles. Despite this, some reviews highlight that there are plenty of parking spaces and that the concept of free parking is also mentioned, although these seem less frequent.
The overall ease of parking varies with some describing the process as complicated and others mentioning accessible parking for larger trucks. In summary, while parking is available, guests should be prepared for potential challenges including availability issues and additional fees.
The Holiday Inn Miami-Doral Area by IHG, presents itself as an excellent choice for families visiting Miami. Guests frequently highlight the hotel's family-friendly atmosphere, describing it as perfect for family stays and pointing out the great rooms tailored for such visits. The environment is praised for its suitability and friendliness towards families, making it a recommended spot for family holidays. Despite a few mentions about the hotel being somewhat old and occasionally expressing a desire for slightly cheaper pricing for families, the overall experience is consistently described as excellent. The proximity to various family-friendly restaurants adds to the convenience, making it an attractive destination for those planning a family weekend in the city.
Holiday Inn Miami-Doral Area by IHG, offers a solid three-star experience with its hospitable and friendly staff. Guests frequently mention the spacious and comfortable rooms, adding to the overall positive impression. The hotel is described as clean and perfectly aligned with its three-star rating, delivering a satisfactory accommodation experience. Check-in and check-out processes are generally smooth, contributing to comfortable stays. However, some reviews express concerns about the location and cleanliness, suggesting there is room for improvement in these areas. Despite these critiques, the verification of its three-star status and pricing reinforce its value for those seeking a reasonably priced mid-range hotel in the Miami-Doral area.
Holiday Inn Miami-Doral Area by IHG, is frequently praised for its accommodating amenities and services, making it a recommended option for business travelers. Many reviews highlight the hotel as being ideal for those on business trips with rooms that cater to the needs of professionals. The availability of desks and small refrigerators in the rooms adds to the convenience, while dimmable lighting options enhance the working environment.
Guests appreciate the hotel's strategic location, close to offices and away from the city's hustle and bustle, making it perfect for an overnight stay focused on work. The hotel also offers opportunities for good networking, adding to its appeal for business visitors. Despite a few mentions of needed maintenance, the overall experience is described as pleasant and suitable for short stays.
Holiday Inn Miami-Doral Area offers convenient accessibility for travelers, being easy to reach and close to various attractions, dining options and essential shopping centers, including pharmacies. However, some guests did encounter challenges with the parking situation, citing high fees and difficulty in accessibility. Issues such as a damaged elevator and a malfunctioning card reader were also reported. Despite these concerns, the hotel's prime location provides easy access to popular sites and amenities.
The outdoor pool area at the Holiday Inn Miami-Doral Area receives mixed reviews from guests. On a positive note, the pool area is described as clean and nice with some guests highlighting its excellent condition. However, there are comments about the pool being small and poorly located with occasional issues such as leaves and dirt not being sufficiently cleaned. Furthermore, there were instances when the pool was not available or out of service, which affected some guests' experiences. Overall, while the pool area is praised for its cleanliness and general appeal, it could benefit from more space and consistent maintenance.
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Location
Breakfast
However, there were notable drawbacks. Several reviews indicated that the breakfast was not included in the room rate, leading to confusion and dissatisfaction. Guests frequently mentioned the high cost of breakfast with prices often duplicating initial expectations and the lack of variety on the menu became a recurring theme, making it repetitive and unappealing over longer stays.
Additionally, some guests pointed out issues with the service, noting unfriendly staff and inconsistencies in availability. There were also remarks about the limited vegan options, basic offerings and the sense that the breakfast did not live up to its price point. The impact of COVID-19 was apparent with some amenities and food services being affected or unavailable during the pandemic.
Overall, while the breakfast had its strong points according to several guests, it seems there were significant areas for improvement in terms of cost, variety and clarity about what is included in the booking.
Dinner
Rooms
However, several guests raised concerns about cleanliness with numerous reports of musty and unpleasant smells, dirty carpets and general lack of maintenance. Some visitors also highlighted the infrequency of room cleaning, pointing out that it was only conducted every few days or upon request. The outdated state of the furniture and facilities, including old air conditioning units that produced considerable noise, added to the sense of neglect in some reviews.
Other issues included the absence of certain conveniences like microwaves in all rooms and the lack of a functional phone or clean towels. Some guests experienced problems with the maintenance of common areas, bathrooms and air conditioning systems. Moreover, sporadic instances of guests encountering bugs in their rooms significantly marred their overall experience.
In summation, while the rooms at the Holiday Inn Miami-Doral Area can offer comfort and good size, there are notable inconsistencies in cleanliness and maintenance that may affect the stay quality.
Beds
However, there are occasional concerns. Some guests found the beds too high or the double beds too small for two people. A few reviews mentioned issues such as beds being old or having an unpleasant smell, along with complaints about bed bugs and insufficient changes of bedding and sheets.
Despite some negative feedback, the majority of reviews emphasize the comfort and quality of the beds, making them a strong point for guests staying at this hotel.
Cleanliness
However, the reviews also reveal recurring issues with the cleaning schedule and hygiene standards. Numerous guests reported that room cleaning was infrequent, often only once every four to five days and some rooms were not cleaned at all during their stay. Specific complaints included dirty carpets, moldy smells and poor bathroom maintenance. Hallways, elevators and common areas were frequently noted as dirty with some guests mentioning rusted fixtures and worn-out carpets.
The presence of cockroaches and other signs of poor hygiene raised serious concerns. Additionally, the lack of proper ventilation led to stale air and unpleasant odors in many areas of the hotel. Despite the positive remarks on cooperation and kindness of the staff, the overall impression of cleanliness left much to be desired for many visitors.
Staff
However, some guests have reported negative experiences with certain staff members, particularly at night. Issues such as lack of helpfulness, poor communication skills and even rudeness are mentioned. These instances suggest variability in service quality, indicating that while many staff members are commendable, there are pockets of service that need improvement.
On a positive note, the convenience of services like luggage storage after check-out and a free shuttle transfer to the airport are well-received. The housekeeping team generally leaves a good impression, contributing to a clean and comfortable stay, though there are occasional lapses in room cleanliness and towel availability.
In summary, despite some inconsistencies, the hotel staff predominantly offer a welcoming and professional atmosphere with numerous guests noting their friendly demeanor and attentiveness. Improvements in certain areas could further enhance the overall guest experience at this conveniently located hotel.
Wi-Fi
Gym
Pool
Parking
Moreover, the capacity of the parking lot often falls short with several guests experiencing difficulty finding available spots, especially during busy periods. The parking lot itself is described as small and sometimes very tight, which can be challenging for those with larger vehicles. Despite this, some reviews highlight that there are plenty of parking spaces and that the concept of free parking is also mentioned, although these seem less frequent.
The overall ease of parking varies with some describing the process as complicated and others mentioning accessible parking for larger trucks. In summary, while parking is available, guests should be prepared for potential challenges including availability issues and additional fees.
Family
3 Star
Business
Guests appreciate the hotel's strategic location, close to offices and away from the city's hustle and bustle, making it perfect for an overnight stay focused on work. The hotel also offers opportunities for good networking, adding to its appeal for business visitors. Despite a few mentions of needed maintenance, the overall experience is described as pleasant and suitable for short stays.
Accessible
Outdoor Pool
Yes, Holiday Inn Miami-Doral Area by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Miami-Doral Area by IHG.
No, Holiday Inn Miami-Doral Area by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Miami-Doral Area by IHG.
Yes, Holiday Inn Miami-Doral Area by IHG has a gym.
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