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Summary of reviewsHomewood Suites by Hilton Miami Dolphin Mall offers a remarkable stay largely due to its prime location, immaculate cleanliness, spacious rooms and amiable staff. Situated directly across from Dolphin Mall, it affords guests unparalleled convenience for shopping and dining. Proximity to the airport and easy highway access add to its strategic appeal for both leisure and business travelers.
The breakfast experience is generally well-received with multiple guests praising the variety and quality of options available, though there is room for improvement in diversity and service timings. Dinner at the onsite restaurant receives commendation for taste and service but could benefit from a more varied menu and later operating hours.
Rooms are continually highlighted for their spaciousness, cleanliness and comfortable beds, making extended stays especially pleasant. Well-equipped kitchenettes add functionality, making the suites feel like mini-apartments perfect for families. Similarly, cleanliness across the property is a recurrent positive theme with common areas and rooms consistently maintained to a high standard.
Staff interactions are characterized by friendliness and professionalism, contributing to a welcoming atmosphere. Specific staff members receive high praise for exceptional service, although some inconsistencies in customer service are occasionally noted.
While the Wi-Fi service is complimentary, several guests have reported issues with connectivity and speed, indicating a need for improvement. The gym and pool facilities receive mixed feedback; the gym is noted for being well-equipped and spacious while the pool, although large and appealing, sometimes faces issues with cleanliness, heating and towel availability.
For families, the hotel stands out with its spacious and accommodating suites, creating a comfortable environment for all family members. The beds, in particular, are frequently described as clean and comfortable, though some find the sofa beds less satisfactory.
In summary, Homewood Suites by Hilton Miami Dolphin Mall is highly valued for its convenience, comfort and excellent service, making it a top choice for travelers seeking a blend of retail proximity and home-like amenities in Miami. Show more
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Categories
Hotel near Golf Courses
Located near the Dolphin Mall, this hotel provides convenient access to golf courses in the Doral area. It offers spacious suites and complimentary amenities.
3-Star Hotel
This hotel provides comfortable suites and complimentary amenities, making it a convenient choice for travelers visiting the Dolphin Mall area. Its proximity to shopping and entertainment makes it an ideal choice for those seeking comfort and accessibility.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
King Studio Suite - Non-SmokingThe fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The studio is furnished with a desk and a seating area and offers air conditioning and a tea and coffee maker. The unit offers 1 bed.
One-Bedroom Queen Suite with Two Queen Beds - Non-SmokingMeals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned suite features a tea and coffee maker, a seating area and a safe deposit box.
One-Bedroom King Suite - Non-SmokingIn the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite is furnished with a desk and a seating area and features air conditioning and a tea and coffee maker.
Deluxe King Studio Suite - Non-SmokingThe studio offers air conditioning. The unit has 1 bed.
Junior King Suite - Non-SmokingThe suite offers air conditioning.
Queen Suite with Two Queen Beds - Hearing Access/Non-SmokingThe suite offers air conditioning.
King Suite - Hearing Access/Non-SmokingThe suite provides air conditioning.
King Studio - Non-SmokingThe studio features air conditioning. The unit has 1 bed.
King Suite - Hearing Access/Non-SmokingThe suite offers air conditioning.
Guest Reviews
8.6
Very Good
Location
When it comes to location, Homewood Suites by Hilton Miami Dolphin Mall receives rave reviews from guests. Situated directly across from Dolphin Mall, the convenience of having shopping at one's doorstep is frequently highlighted. Many guests praise the hotel's position, allowing for an easy walk to the mall, which adds tremendous value, especially for those focused on retail therapy. The proximity to not only Dolphin Mall but also the airport makes it a strategic spot for travelers.
The neighborhood is described as very good, offering a quiet atmosphere yet close to various shops and restaurants, including a CVS and Dollar Tree. The location is also noted for its excellent access to highways, making ventures to downtown areas, the beach or even the Everglades straightforward.
Apart from the unbeatable shopping access, the hotel's spot is perfect for catching a flight, as the Miami International Airport is a brief 10-15 minute drive away. Those with cars appreciate the free parking and the overall centrality of the hotel, making it a convenient hub for various attractions.
Overall, cleanliness and comfort are recurrent themes, making Homewood Suites not just well-placed but also a pleasant place to stay. Whether one is visiting Miami for shopping, business or to explore the city's many offerings, this hotel’s prime location meets diverse needs with ease and convenience.
Breakfast
The breakfast experience at Homewood Suites by Hilton Miami Dolphin Mall has received mixed reviews from guests. Many visitors praised the breakfast as being very good, often describing it as delicious, very complete and above average. Some even went as far as to call it the best free hotel breakfast with a wide variety of options that exceeded expectations.
Guests appreciated the inclusion of breakfast in their stay and found it to be a convenient start to their day with some highlighting the availability of American-style breakfast items such as eggs, sausages and waffles. The breakfast staff received compliments for their attentiveness and for maintaining cleanliness and replenishment of the buffet.
However, a significant number of guests were less impressed, criticizing the limited variety and repetitive nature of the offerings. Several pointed out that the breakfast could benefit from more options, such as cold cuts, cheese and fresh fruit. The use of plastic plates and cutlery also detracted from the overall experience for some.
The breakfast schedule was another point of contention with some guests missing out due to unclear timings and an early cutoff at 9:30 AM. Although many found the breakfast to be good by American standards, others felt it was basic and subpar compared to other hotels, particularly in variety and presentation.
In summary, while the breakfast at Homewood Suites by Hilton Miami Dolphin Mall caters well to many guests with its quality and variety, there is room for improvement in terms of diversity of options and service consistency.
Dinner
Homewood Suites by Hilton Miami Dolphin Mall offers a mixed dining experience when it comes to dinner options. Guests have noted that the restaurant onsite is nice and provides excellent service. Many have praised the food, describing it as very good, awesome and exceptional. Particularly, the Flamingo Restaurant comes highly recommended. There are also mentions of very affordable prices, making dining a more attractive option.
Despite the positive remarks, there are some points of concern. The menu lacks diversity and the dining options are somewhat limited. Several guests found the dinner food disappointing and suggested improvements could be made. Some also mentioned that the restaurant's closing time at 10:15 was a bit early for their liking. The occasional experiences of seating issues and limited dinner choices further contributed to a less than stellar impression for some visitors.
Overall, while the restaurant at Homewood Suites by Hilton Miami Dolphin Mall receives commendations for its taste and service, there are areas that could benefit from enhancements to better meet guests' expectations.
Rooms
Travelers looking for accommodation near Miami's famous Dolphin Mall will find Homewood Suites by Hilton Miami Dolphin Mall a compelling choice, particularly for its exceptional rooms. Guests consistently praise the spaciousness and cleanliness of the rooms, making them comfortable for families and solo travelers alike. Many reviews highlight the well-equipped kitchenettes or full kitchens, inclusive of large refrigerators and necessary cooking amenities, making extended stays convenient and pleasant.
The rooms are described as clean, modern and beautifully decorated with ample natural light enhancing the welcoming ambiance. Beds are noted for their comfort, ensuring a good night's sleep and the rooms are generally quiet, offering a peaceful stay. Some guests mention minor issues like the discomfort of sofa beds or the occasional odd layout for TV placement, but these concerns are overshadowed by the overall positive room experience.
Suites are frequently mentioned as spacious and well-appointed, often compared to mini-apartments with separate living room areas and all necessary amenities. This makes the hotel particularly appealing for families, given the ample space and additional comforts such as large bathrooms and convenient kitchen facilities.
The rooms' size and comfort are exactly as advertised, often exceeding guest expectations. Cleanliness is a recurrent theme with rooms being maintained to a high standard daily. While some guests noted minor cleanliness issues or renovation activities, these did not significantly detract from the overall positive impression.
With additional perks like a large swimming pool and close proximity to shopping and dining at the mall, Homewood Suites by Hilton Miami Dolphin Mall offers a blend of comfort, convenience and functionality that makes it a strong contender for both short-term and extended stays in Miami.
Beds
Travelers who have stayed at Homewood Suites by Hilton Miami Dolphin Mall often highlight the comfort and cleanliness of the beds. The majority of reviews suggest that guests found the beds to be very comfortable with many noting their softness and the quality of the linens. Words like clean, pleasant and cozy frequently appear in descriptions, pointing out that the hotel places a strong emphasis on providing restful sleep environments. Guests also appreciate the spacious rooms which typically come equipped with comfortable beds, enhancing the overall stay experience.
However, it is noted that some guests found the mattress to be too hard and the sofa beds less comfortable compared to the main beds. Despite these few drawbacks, the general consensus remains highly positive with most guests praising the comfort of the bedding and the overall coziness of the rooms.
Cleanliness
Homewood Suites by Hilton Miami Dolphin Mall garners impressive praise for its cleanliness, consistently mentioned by guests in numerous reviews. Visitors describe the property as lovely and well-maintained with clean, well-lit and modern rooms. The common spaces, including the lobby and hallways, are frequently highlighted for their cleanliness and organization. Guests consistently note the pleasant, clean smells throughout the hotel and the immaculate condition of the facilities.
The rooms, in particular, receive high marks for being very clean, comfortable and well-maintained. Daily cleaning services ensure rooms are kept spotless, contributing to a tidy and pleasant stay. The hotel is noted for its clean and comfortable beds, functional and beautifully furnished interiors and spacious accommodations.
While the overall consensus skews positive, some isolated comments pointed out issues such as less-than-optimal cleanliness in certain areas like carpets and bathrooms. Despite these occasional concerns, the general sentiment underscores a commitment to top-notch cleanliness and order, making the Homewood Suites by Hilton Miami Dolphin Mall a standout choice for a clean, comfortable stay.
Staff
At Homewood Suites by Hilton Miami Dolphin Mall, the hotel staff consistently receives praise for their friendliness and professionalism. Guests frequently highlight the attentive and helpful nature of the front desk team, noting their readiness to assist with various needs, including providing recommendations for local dining options. The dining staff also garners positive feedback for their courteous and attentive service.
The general staff at the hotel are often described as polite, kind and responsive, contributing to an overall welcoming atmosphere. Several individuals are mentioned specifically for their exceptional service, such as the first officer José and engineer Luis, who are noted for their superb attention to guests.
However, some inconsistencies in service are noted, such as instances where the reception staff could be more patient or friendly. A few reviews mention unprofessional or indifferent attitudes from certain staff members. Despite these occasional shortcomings, the majority of guest feedback indicates a highly favorable experience with the hotel personnel, highlighting their commitment to ensuring a pleasant stay for visitors.
Wi-Fi
The Wi-Fi experience at Homewood Suites by Hilton Miami Dolphin Mall has been a mixed bag for guests. Some appreciated the complimentary internet access, describing it as free and included with their stay. A few guests noted that the Wi-Fi coverage and speed were good when it worked. However, a significant number of reviews mentioned frequent connectivity issues. Several guests reported that the Wi-Fi was unstable, cutting out constantly and described the internet as too slow for their needs. Others faced challenges with maintaining connections on different devices with some unable to finalize work appointments due to the inconsistent service. There were also mentions of being unexpectedly charged for what was supposed to be free internet access. These repeated issues suggest that while the hotel provides free Wi-Fi, there are consistent problems with its reliability and performance.
Gym
The gym at Homewood Suites by Hilton Miami Dolphin Mall receives positive feedback for being well-equipped and spacious. Guests appreciate having access to a good fitness facility, which allows them to maintain their workout routines while traveling. The gym is described as amazing, well-maintained and providing a satisfactory experience overall. Though a few comments suggest it could benefit from some improvements, the majority of reviews highlight the gym as a valuable amenity, indicating that the facility significantly contributes to their positive stay experience.
Pool
Homewood Suites by Hilton Miami Dolphin Mall features a swimming pool that garners mixed reviews. Guests appreciate the large, well-maintained pool with some describing it as beautiful and clean. Others highlight the convenience of ample parking and a spacious terrace area, adding to the overall appeal. However, a number of reviewers note issues like the pool appearing aged or not being clean at times with some mentioning it was cold and lacked sufficient heating. The lack of towels in the pool area was frequently pointed out. Additionally, the pool's operating hours, closing at 8 PM, left some guests disappointed with some encountering it closed for maintenance during their stay. Despite occasional setbacks, the pool area remains a popular feature, appreciated for its size and outdoor setting.
Family
The Homewood Suites by Hilton Miami Dolphin Mall stands out as an ideal destination for families with children. The suite accommodations are especially praised for being spacious and comfortable, making them well-suited for family stays. The hotel provides ample space for different family sizes, from a cozy setup for a family of three with a baby to more expansive options accommodating families of up to five.
Families looking for a relaxing getaway will find the environment first-rate and the hotel particularly family-friendly. It’s described as a great spot for family vacations with many guests categorizing it as perfect for family trips. The hotel’s family-oriented amenities and thoughtful design ensure that all family affairs are well taken care of, offering a worry-free stay for parents and children alike. Overall, Homewood Suites by Hilton Miami Dolphin Mall is consistently recommended as a very good place to stay with family, providing an accommodating and pleasant experience for all ages.
3 Star
Homewood Suites by Hilton Miami Dolphin Mall offers a satisfying stay in a superb location near the buzzing Dolphin Mall and Florida International University. It stands out for its cleanliness and well-maintained, spacious rooms. The hotel is recognized for its friendly staff and comfortable accommodations, providing a good price-quality ratio that guests appreciate. While some feel the price might exceed typical expectations for a three-star establishment, many highlight its excellent amenities and great value for the budget-conscious traveler.
Despite being a bit far from the central excitement of Miami, the hotel compensates with its peaceful environment and overall cost-benefit advantage. While the breakfast could use more variety and some staff improvements have been suggested, the hotel's strong points lie in its cleanliness, comfort and strategic location. For those seeking reliable three-star services and facilities, Homewood Suites by Hilton Miami Dolphin Mall remains a commendable choice.
Business
Homewood Suites by Hilton Miami Dolphin Mall seems to be a practical choice for business travelers. The hotel offers a great array of business amenities, making it an ideal location for conducting meetings and conference calls. The rooms are functional and conducive to work, providing plenty of space for meetings and business activities. Free bottled and mineral water are available to guests and although the in-room working table only had one chair, it still served its purpose well. The Business Center is particularly praised, described as great and helpful for business purposes. Adding to its appeal, the hotel is conveniently located near banks, which can be an asset for financial transactions. However, it should be noted that the availability of breakfast is somewhat limited, only available until 9:30 AM. Despite the absence of a dedicated business room, the overall setup makes it a favorable option for those traveling for business.
Yes, Homewood Suites by Hilton Miami Dolphin Mall has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Homewood Suites by Hilton Miami Dolphin Mall.
Yes, Homewood Suites by Hilton Miami Dolphin Mall welcomes dogs.
No, parking facilities aren't available at Homewood Suites by Hilton Miami Dolphin Mall.
Yes, Homewood Suites by Hilton Miami Dolphin Mall has a gym.