Miami25.79506600,
-80.27887500,
Northwest 20th Street & Lejeune Road (2nd Floor, Terminal E)(Show on Map)
6.1
Rated
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe Miami International Airport Hotel excels primarily due to its unbeatable location within the airport terminal, making it exceptionally convenient for travelers with early flights or long layovers. Guests appreciated the easy access to check-in counters, security gates, car rental centers and nearby dining options.
While the breakfast experience received mixed reviews, the hotel's dinner offerings, particularly on the top floor, were praised for their ambiance, friendly service and quiet bar environment. However, the limited dining options and early closing times often necessitated trips back into the terminal for more variety.
The rooms were a point of contention among guests with many highlighting the need for renovation and modernization. Despite some reports of outdated decor and maintenance issues, a few guests found the rooms to be clean, spacious and offering good views. Cleanliness elsewhere in the hotel was similarly mixed with some guests noting clean and cozy rooms, while others pointed out dirty carpets, outdated decor and musty smells.
Staff interactions also varied with some guests commending the friendly and helpful service, particularly from the bellhop and front desk staff, while others reported unfriendly and unhelpful experiences. The hotel's Wi-Fi service left much to be desired with numerous reports of slow and inconsistent connectivity, despite being free.
The comfort of the beds drew mixed reactions with some guests finding the mattresses comfortable and clean, while others described them as sagging, lumpy or too firm. Accessibility features were well-regarded, particularly for wheelchair users and those with mobility challenges.
Overall, the Miami International Airport Hotel is praised for its convenience and accessibility, particularly for short stays. However, there are consistent calls for updates and improvements in various areas, which could significantly enhance the overall guest experience. Show more
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Categories
Hotel for Honeymoon
Hotel near Nightlife Spots
Accessible Hotel
3-Star Hotel
Room Types
Standard King RoomThis room offers soundproof windows, satellite TV and coffee-making facilities.
Standard Queen RoomThis room offers soundproof windows, satellite TV and coffee-making facilities.
Standard Double RoomThis room offers soundproof windows, satellite TV and coffee-making facilities.
This room rate is based on 2 guests. Maximum occupancy is 4 guests (See Hotel Policies).
Guest Reviews
6.1
Rated
Location
The location of the Miami International Airport Hotel receives consistently high praise from guests. Its prime position within the terminal makes it incredibly convenient for travelers, especially those with early morning flights or long layovers. Being adjacent to the airport allows visitors to avoid the hassle of shuttles and makes it an ideal choice for quick stopovers. Guests appreciate the short walk to check-in counters and security gates, as well as the easy access to the car rental center and nearby bars and restaurants. Overall, the unbeatable location makes it a favored option for travelers looking for convenience and ease during their stay at Miami International Airport.
Breakfast
The breakfast situation at Miami International Airport Hotel has garnered mixed feedback from its guests. A common observation among reviewers is the notable absence of an included breakfast, which several guests found surprising given the hotel's pricing. Some highlighted a lack of breakfast options, while others reported difficulties in securing breakfast due to booking through third-party services, indicating an inconsistency in the provision of breakfast vouchers. Timing also seemed to be an issue for some with breakfast starting too late for those with early flights.
In terms of in-room amenities, the hotel did not provide tea or coffee-making facilities and several guests mentioned the inconvenience of having no hot water. Overall, while the hotel's convenience to the airport is appreciated, the breakfast experience leaves room for improvement with reviewers suggesting a reevaluation of services provided for the price charged.
Dinner
The Miami International Airport Hotel boasts a restaurant praised for its excellence with a particularly commendable option on the 7th floor, which guests have described as great and featuring a nice, quiet bar environment. Furthermore, the top-floor restaurant has received positive mentions for both its ambiance and service, which was noted to be friendly and welcoming.
Despite these positive points, a significant number of travelers have found the dining options limited, especially after late arrivals with many noting that choices are primarily fast food such as Subway and Dunkin’ Donuts. Numerous guests encountered difficulties with the early closing times of restaurants and the limited availability of meal options past 9 pm. Room service, referenced online, was notably absent and the options for breakfast were sparse with dining not commencing until 11 am in some cases.
Additionally, the restaurant was often described as expensive and the overall menu choices were considered poor by some guests. Those seeking local dining alternatives found them scarce, often needing to head back into the terminal for more variety. Despite these mixed reviews, the friendly service provided by the bellhop and front desk staff contributed positively to some guests' dining experiences.
In conclusion, while the Miami International Airport Hotel offers a few commendable dining settings, particularly on its top floor, potential guests should be aware of the limited options and early closing times which might necessitate venturing into the terminal for more dining variety.
Rooms
The rooms at Miami International Airport Hotel have garnered mixed reviews from guests with a prominent focus on their outdated conditions. Despite being a convenient choice for travelers due to the hotel's location within the airport terminal, many critiques point at the rooms' considerable need for renovation and modernization. Visitors have described the rooms as small, cramped and often poorly maintained, featuring old carpets, dated decor and worn-out furniture.
On the brighter side, some guests found the rooms to be clean and spacious and appreciated features like large bathrooms and good views. The hotel's cleanliness, although inconsistent, has been noted positively in some reviews. A few rooms have also been reportedly updated since prior stays, indicating ongoing renovations. Noise seems to be a frequent issue as well with thin walls and a lack of soundproofing highlighted in many complaints. Other common grievances include inconsistent AC performance, a musty smell and limited amenities, such as no fridge or microwave.
In summary, while the Miami International Airport Hotel offers unparalleled convenience for travelers, its rooms fall short in terms of modernity and comfort, making it a less appealing option for those seeking a more up-to-date lodging experience.
Beds
While staying at the Miami International Airport Hotel, many guests have shared their experiences regarding the beds—a key aspect for any traveler seeking rest. A mixed range of opinions has emerged, highlighting both positive aspects and areas needing improvement.
Notably, several visitors described the beds as comfortable with a few specifically mentioning that the mattresses provided a good night's rest. Cleanliness paired with comfort was a frequent positive remark with mentions of crisp bedding enhancing the overall experience.
However, a number of reviews raised concerns about the condition of the mattresses and pillows. Common critiques highlighted issues such as sagging, lumpy or overly soft mattresses that detracted from comfort. In some instances, the beds were described as being comparable to sleeping on cardboard or being rock hard, which clearly affected the quality of sleep.
Guests also mentioned that the pillows were often flat and uncomfortable, adding to the overall discomfort. The condition of the bed frames and beddings—some stained or giving off an unpleasant smell—was also a recurring negative point. A few guests pointed out that the beds were not adequately covered with sheets that fit properly.
Despite these mixed reviews, it is clear that while some guests found the beds comfortable and conducive to rest, there is considerable feedback suggesting the need for updates and improvements to the bedding and mattresses to ensure all travelers can enjoy a restful stay.
Cleanliness
The cleanliness of the Miami International Airport Hotel has received varied opinions from its guests. Overall, many reviewers highlight that the rooms are clean with some specifically appreciating the clean bathrooms. Positive mentions also include clean and cozy rooms and the convenience of the hotel's location within the airport.
However, there are numerous mentions of the hotel’s dated and worn-out appearance. Consistent issues include dirty carpets, old towels, stained floors and outdated décor. Musty smells and poor maintenance appear to be recurrent problems with several reviews noting that rooms and particularly hallways often looked dirty and unkempt.
Additionally, guests have reported issues such as hair on linens, unpleasant odors and inadequate cleaning in both rooms and bathrooms. Some have pointed out specific concerns like filthy windows, dust buildup and stained curtains. Further, factors such as noise, poor lighting and minimal sound insulation have also detracted from the overall experience for some reviewers.
While there are some redeeming qualities, such as the cleanliness of certain rooms and friendly staff, the overwhelming feedback indicates that the hotel would significantly benefit from a thorough cleaning and a complete renovation to address both aesthetic and functional shortcomings.
Staff
Reviews of the Miami International Airport Hotel staff present a mixed picture. On the positive side, many guests found the staff to be friendly, helpful and accommodating. The check-in process was frequently described as quick and smooth with professional and courteous front desk personnel. Some specific staff members, such as a friendly receptionist and a helpful concierge, received praise for their attentiveness and politeness.
However, a significant number of reviews highlighted negative experiences. Many guests encountered unfriendly, unhelpful and even rude staff, particularly at the front desk. Reports of long wait times, unanswered phone calls and a general lack of customer service were common. Some guests felt that the staff appeared disinterested or overwhelmed, contributing to a less than welcoming atmosphere.
In summary, while there are commendable instances of good service and friendly interaction, the overall impression suggests inconsistency in the quality of staff interactions at the Miami International Airport Hotel.
Wi-Fi
While staying at the Miami International Airport Hotel, guests have shared mixed experiences regarding the Wi-Fi service. Positive feedback highlights that Wi-Fi is available for free and, on occasion, the connectivity has been satisfactory. However, there is a recurring concern about the lack of consistent and reliable internet access. Many guests reported that they faced difficulties connecting to the Wi-Fi, describing it as slow, inconsistent or completely non-functional. This led to inconveniences, especially for those needing to get work done or stay updated with news, as TV reception and channel availability were also reported to be poor. Overall, while the hotel does offer free Wi-Fi, it's clear that improvements are needed to ensure a consistent and effective internet experience for all guests.
3 Star
The Miami International Airport Hotel offers a convenient location for travelers needing a place to stay during an overnight layover. The cleanliness and basic facilities meet the needs of short stays, making it a practical choice for late arrivals. The room facilities are adequate, though the small, dated rooms come with old-fashioned decor, worn-down furnishings and occasional musty smells.
The hotel itself is quite old with many guests noting that it is overdue for significant renovations. The lobby, walls, carpet and other elements show clear signs of age and wear. Despite the high prices, the quality of the accommodations often disappoints and the limited amenities fall short of what is typically expected at a three-star property. Service levels are also a mixed bag with staff performing their duties but not particularly friendly or helpful.
Overall, the primary advantage of this hotel is the convenience it offers by being located directly within the airport. However, considering the price point, travelers might find better value at nearby hotels, albeit without the immediate airport access.
Accessible
Miami International Airport Hotel receives positive remarks for its accessible facilities and prime location for travelers with disabilities. Guests appreciated the hotel's convenience, especially for early flights, due to its direct attachment to the airport. The entrance and rooms were noted as accessible for wheelchair users and several remarked that the bathrooms were suitably equipped for those with mobility challenges.
The hotel's proximity to accessible restaurants in the terminal also added to the ease of stay. However, a few reviews pointed out areas needing improvement, such as the elevator service and the lack of handicap options in certain aspects, indicating that some facilities might need updates. Despite these minor drawbacks, the hotel largely succeeded in providing convenience and accessibility for guests with disabilities.
No, Miami International Airport Hotel doesn't have any pool.
No, a spa isn't available at Miami International Airport Hotel.
No, Miami International Airport Hotel doesn't allow dogs.
No, parking facilities aren't available at Miami International Airport Hotel.
No, Miami International Airport Hotel doesn't have a gym.