The Grayson Hotel Miami Downtown
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Summary of reviewsThe Grayson Hotel Miami Downtown is a fantastic hotel with an excellent location that's easily accessible to all of Miami's hotspots. Guests consistently rave about the amazing rooms, beautiful facilities and exceptional staff. The breakfast options available at the hotel's sushi and breakfast restaurant are delicious, although some guests have experienced slow service or errors on their bills. The rooftop pool with a stunning view is a favorite spot for many guests, although some guests reported that the pool closed early. The parking situation may have some flaws, but it doesn't detract from the overall experience at this hotel. While the hotel's cleanliness seems to vary, the staff were highlighted as one of the best qualities of the hotel with many guests commenting on their exceptional customer service. Overall, The Grayson Hotel Miami Downtown is truly a fantastic hotel that offers superb value.
Categories
Hotel for Yoga
The Grayson Hotel Miami Downtown includes fitness facilities, supporting guests in maintaining their wellness practices, including yoga, during their visit.
4-Star Hotel
Located in Downtown Miami, this hotel offers modern accommodations with convenient access to attractions and business areas. It provides a comfortable stay with contemporary amenities.
Hotel with EV Charging Stations
Luxury Hotel
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Infinity Pool Heated Pool Panoramic View Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Hotel with Infinity Pool
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Heated Pool
Guest Reviews
The Grayson Hotel Miami Downtown boasts an ideal location that guests seem to love. It's conveniently located near the pier and highways/airport, making transportation easy. Many rooms offer great views and the pool area is nice. Although some guests mention that the location can be noisy, the windows offer noise isolation. The hotel's prime location puts it close to many of Miami's must-see attractions, including museums, Bayside Marketplace and the local train service. The proximity to the port is a major plus and some guests even received a free shuttle to South Beach. The location is perfect for those looking to explore everything that Miami has to offer, including restaurants, shopping areas and fun activities. Overall, guests agree that The Gabriel Miami Downtown has an excellent location that's easily accessible to all of Miami's hotspots.
Despite some negative feedback about the service and the price of breakfast at The Gabriel Miami Downtown, Curio Collection by Hilton, many guests have left positive reviews about the quality of the food. Words such as "great," "outstanding," and "god" have been used to describe the breakfast options. While some have experienced slow service or errors on their bills, others have noted that the staff was friendly and attentive. The breakfast is outsourced to a separate provider, which has caused some confusion about the cost and included options. However, overall, guests have praised the delicious breakfast options available at the hotel's sushi and breakfast restaurant.
The Grayson Hotel Miami Downtown offers a variety of rooms with various features. While some guests found the rooms to be great, spacious and modern, others felt that some amenities were missing, like lamps and functional lights. Some minor issues were noted, such as broken or outdated items, stains on the walls and confusing floor plans that took a little getting used to. Despite these small hiccups, guests still enjoyed the comfortable beds, nice furniture and the beautiful and luxurious suites with city or ocean views. Cleanliness of the rooms was a hit-or-miss factor with some guests noting that their rooms were not 100% clean. Some noted issues with maintenance, such as faulty lighting systems and poorly designed showers, while others praised the facilities for their modern amenities and stylish décor. The staff was helpful, but some guests reported problems with housekeeping or missing items like towels or trash bags. Overall, it seems that The Gabriel Miami Downtown has some room for improvement, but still offers attractive options for travelers seeking spacious accommodations with fantastic views.
Guests have mixed opinions about the cleanliness of The Grayson Hotel Miami Downtown. While some guests found the hotel to be super clean, neat and beautiful, others were disappointed with the condition of their rooms, including dirty bathrooms and clogged sinks and shower drains. Some guests reported delayed response times from housekeeping, while others found garbage left behind by previous guests. However, guests appreciated the effort put into maintaining cleanliness and comfort with some finding the hotel to be nice and clean. Overall, the hotel's cleanliness seems to vary and some areas, such as maintenance and housekeeping, may need improvement.
The staff at The Grayson Hotel Miami Downtown received high praise from guests. Many guests mentioned that the staff were friendly, helpful and provided excellent service. They resolved issues promptly and were super helpful. However, a few guests mentioned that the hotel was understaffed and service was slow. Some guests also had negative experiences with some staff members who were unfriendly or unprofessional. However, most guests had positive interactions with staff across all departments, including receptionists and bellboys who were friendly and helpful. The hotel's general manager even apologized for any inconvenience caused. Overall, the staff were highlighted as one of the best qualities of the hotel with many guests commenting on their exceptional customer service.
The Grayson Hotel Miami Downtown boasts a beautiful rooftop pool with a stunning view. Guests loved the pool and jacuzzi facilities, perfect for a sunny Sunday chill day. The hotel also has a gym and many other amenities available for guests. However, some guests reported that the pool closed early, around 5:30/6:00 pm. Another downside was that the hotel couldn't fulfill its promise of providing free chairs due to a lack of partnership arrangements. Despite some unfavorable reviews regarding the pool, the majority of the guests enjoyed their poolside experience. Overall, the pool area had a great ambiance and it was a favorite spot for many guests.
The parking situation at The Grayson Hotel Miami Downtown has been a mixed experience for guests. Some guests had difficulty finding a parking spot and were forced to pay for valet parking, which they found to be excessively expensive. Other guests even reported being charged for valet parking that they didn't use. However, there were positive experiences as well with guests praising the helpfulness of the valet attendants. Overall, while the parking situation may have some flaws, it doesn't detract from the overall experience at this hotel.
If you're looking for a 5-star experience, look no further than The Grayson Hotel Miami Downtown. Guests consistently rave about the amazing rooms, beautiful facilities and exceptional staff. Plus, the hotel's location can't be beat. While there is an urban fee of $25 per night, guests feel that the experience is well worth the price. Overall, The Gabriel Miami is truly a fantastic hotel that offers superb value.
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Location
Breakfast
Rooms
Cleanliness
Staff
Pool
Parking
5 Star
Yes, The Grayson Hotel Miami Downtown has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at The Grayson Hotel Miami Downtown.
Yes, The Grayson Hotel Miami Downtown welcomes dogs.
Yes, parking facilities are available at The Grayson Hotel Miami Downtown.
Yes, The Grayson Hotel Miami Downtown has a gym.
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