Discovery Inn
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Summary of reviewsDiscovery Inn in Salt Lake City garners favorable reviews primarily for its superb location, making it an excellent choice for travelers seeking convenience and accessibility. Its proximity to a variety of restaurants, essential services and entertainment options such as the Sandy Amphitheater, coupled with easy access to the freeway and TRAX light rail system, enhances its appeal. The secure, fenced parking area and the quiet surroundings further contribute to a restful stay for guests.
Staff at Discovery Inn are frequently praised for their friendliness, helpfulness and accommodating nature. The check-in process is often described as pleasant and the professional demeanor of both the front desk personnel and managers adds to a positive guest experience.
However, the hotel falls short in a few key areas. The absence of an on-site breakfast, despite being advertised, is consistently noted as a significant drawback. Although the hotel provides a 10% off coupon for a nearby café as a substitute, it doesn’t seem to fully meet guest expectations.
The rooms present a mixed experience; while some guests find them newly updated, clean and comfortable, others report significant cleanliness issues including dirty sheets, unclean showers and the presence of smoke in non-smoking rooms. Concerns were raised about outdated decor and missing amenities like coffee makers and hair dryers.
Cleanliness appears to be an inconsistent aspect of the guest experience as well with several reviews highlighting well-maintained and bug-free rooms, but others pointing to unclean bathrooms, dirty floors and general neglect around the property. These issues detract from the overall lodging experience for some.
In terms of bedding, while many guests found the beds comfortable and praised the quality of the mattresses, reports of dirty beds, stained sheets and bedbugs raise serious hygiene concerns.
In summary, Discovery Inn excels in location and staff service but needs notable improvements in cleanliness and breakfast offerings to consistently meet guest expectations.
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Staff at Discovery Inn are frequently praised for their friendliness, helpfulness and accommodating nature. The check-in process is often described as pleasant and the professional demeanor of both the front desk personnel and managers adds to a positive guest experience.
However, the hotel falls short in a few key areas. The absence of an on-site breakfast, despite being advertised, is consistently noted as a significant drawback. Although the hotel provides a 10% off coupon for a nearby café as a substitute, it doesn’t seem to fully meet guest expectations.
The rooms present a mixed experience; while some guests find them newly updated, clean and comfortable, others report significant cleanliness issues including dirty sheets, unclean showers and the presence of smoke in non-smoking rooms. Concerns were raised about outdated decor and missing amenities like coffee makers and hair dryers.
Cleanliness appears to be an inconsistent aspect of the guest experience as well with several reviews highlighting well-maintained and bug-free rooms, but others pointing to unclean bathrooms, dirty floors and general neglect around the property. These issues detract from the overall lodging experience for some.
In terms of bedding, while many guests found the beds comfortable and praised the quality of the mattresses, reports of dirty beds, stained sheets and bedbugs raise serious hygiene concerns.
In summary, Discovery Inn excels in location and staff service but needs notable improvements in cleanliness and breakfast offerings to consistently meet guest expectations.
Dog Friendly Motel
Discovery Inn is listed as a pet-friendly motel. It provides basic accommodations for travelers with pets.
Motel Taking Steps Towards Sustainability
Motel with Swimming Pool
Outdoor Pool
Accessible Motel
3-Star Motel
Motel with Outdoor Pool
Guest Reviews
The Discovery Inn boasts a prime location in Salt Lake City, making it ideal for travelers seeking both convenience and accessibility. Positioned close to a variety of restaurants, it allows guests to enjoy diverse dining options within walking distance. The hotel is effortlessly reachable from the freeway and offers easy navigation to key areas, thanks to its proximity to TRAX, the city's light rail system.
Guests appreciate the secure, fenced parking area, which ensures peace of mind. The surrounding area is quiet, contributing to a restful stay despite being near major amenities like McDonald's and Top Golf. Those attending events at the Sandy Amphitheater will find the hotel's location particularly advantageous, as it is only a short drive away.
Its central placement means that it's not on a busy street, yet it remains close to essential services and entertainment. This balance between tranquility and accessibility makes Discovery Inn a popular choice, meeting the diverse needs of its visitors.
The guest reviews for Discovery Inn highlight a significant area of concern: the lack of breakfast options. Numerous guests have pointed out that breakfast is not provided, despite it being advertised. This absence has been consistent across different stays. In light of the pandemic, the hotel has offered a 10% off coupon to a nearby cafe as a substitute. However, this alternative does not seem to fully satisfy the expectations of guests who anticipated an on-site breakfast.
The Discovery Inn offers a mixed experience when it comes to its rooms. While some guests noted that their rooms were newly updated, clean and comfortable, many reviews highlighted significant cleanliness issues. The presence of small stains on towels, dirty sheets and unclean showers were frequently mentioned. Moreover, multiple rooms reeked of smoke despite being designated non-smoking. Issues such as outdated decor and incomplete amenities, like missing coffee makers and hair dryers, were also reported. Although the exterior seemed well-maintained with security cameras providing a sense of safety, the general consensus pointed to a lack of attention to detail and cleanliness within the rooms, making for an uneven lodging experience.
Discovery Inn receives mixed reviews regarding the comfort and cleanliness of its beds. While several guests found the beds very comfortable, amazing and decent, some cited issues such as dirty beds, stained bedsheets and even bedbugs. Overall, several reviewers praised the comfort of the mattresses, but others raised serious concerns about cleanliness and hygiene.
Discovery Inn presents a wide range of experiences regarding cleanliness. Several reviews commend the hotel for its very clean rooms with some guests highlighting the rooms as both nice and clean. The staff received positive remarks and the cleanliness of the rooms appeared consistent with some guests appreciating the absence of bugs and the decent pricing. However, other reviews signal significant concerns. Issues were raised about unclean bathrooms, including mold and unpleasant odors. The cleanliness of the floor and other surfaces was questioned and several areas of the property were described as dirty and rundown. Guests reported instances of trash around the premises, dirty carpets and hallways that were sticky and smelled bad. Some found their rooms incredibly dirty upon arrival, leading to a bad overall experience. While the hotel delivers a positive experience for some, there are notable areas that could benefit from improved standards and more thorough cleaning.
Discovery Inn boasts a favorable reputation for its staff, who are often described as friendly, helpful and accommodating. Guests frequently comment on the kindness and approachability of the team, from the front desk personnel to the managers. This welcoming atmosphere extends to the check-in experience as well, which many found to be nice and friendly.
Several reviews highlight the staff's willingness to assist and their professional demeanor. The fact that managers are understanding is also noted, adding to the overall positive guest experience. Nevertheless, a few negative experiences with staff behavior were mentioned, suggesting inconsistencies in service quality.
Despite these occasional issues, the general consensus portrays Discovery Inn's staff as a strong asset that contributes significantly to a pleasant stay at the hotel.
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Location
Guests appreciate the secure, fenced parking area, which ensures peace of mind. The surrounding area is quiet, contributing to a restful stay despite being near major amenities like McDonald's and Top Golf. Those attending events at the Sandy Amphitheater will find the hotel's location particularly advantageous, as it is only a short drive away.
Its central placement means that it's not on a busy street, yet it remains close to essential services and entertainment. This balance between tranquility and accessibility makes Discovery Inn a popular choice, meeting the diverse needs of its visitors.
Breakfast
Rooms
Beds
Cleanliness
Staff
Several reviews highlight the staff's willingness to assist and their professional demeanor. The fact that managers are understanding is also noted, adding to the overall positive guest experience. Nevertheless, a few negative experiences with staff behavior were mentioned, suggesting inconsistencies in service quality.
Despite these occasional issues, the general consensus portrays Discovery Inn's staff as a strong asset that contributes significantly to a pleasant stay at the hotel.
Yes, Discovery Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Discovery Inn.
Yes, Discovery Inn welcomes dogs.
No, parking facilities aren't available at Discovery Inn.
No, Discovery Inn doesn't have a gym.
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