Sheraton Minneapolis Downtown Convention Center
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Summary of reviewsSheraton Minneapolis Downtown Convention Center enjoys high praise for its superb downtown location, particularly from business travelers attending conferences at the nearby convention center. The hotel's advantageous positioning near attractions like US Bank Stadium, Target Field and Orchestra Hall adds to its appeal, making it an ideal base for both leisure and business visitors. Guests highlight the ease of exploring local dining and nightlife options within walking distance, contributing to a well-rounded urban experience.
Breakfast receives mixed reviews; while the quality and service are commended, guests are often disappointed by the lack of complimentary options and high costs. Similarly, the absence of onsite dining for dinner and lunch inconveniences guests, who must look elsewhere for meals. This shortfall is particularly troublesome during busy times, impacting the overall dining experience.
Room reviews are polarized with positive remarks about spaciousness, comfort and city views countered by complaints about cleanliness and maintenance issues. Surprisingly, despite some inconsistencies, many guests still find their accommodations satisfactory, attributing enjoyable stays to the hotel's friendly and helpful staff.
The cleanliness of Sheraton Minneapolis Downtown Convention Center presents a split narrative: many guests appreciate the clean rooms and public areas, while others point out sporadic cleaning services and outdated features. Despite occasional mentions of unpleasant odors and bed bugs, the hotel strives to maintain a generally clean environment with responsive housekeeping.
Staff interactions at Sheraton Minneapolis Downtown Convention Center elicit mixed feedback. While many guests speak highly of the friendly and professional front desk and security staff who enhance the welcoming atmosphere, reports of unprofessional and indifferent behavior, particularly during check-in, suggest inconsistency in customer service quality.
WiFi services prove to be a major pain point with guests frequently reporting unreliable or non-functioning connections in rooms. These challenges diminish the guest experience, especially for those who rely on robust internet access for business purposes. Parking is another problematic aspect with high fees, ongoing construction and safety concerns detracting from the overall convenience.
The hotel’s bed quality garners mixed reactions. Although many find the beds comfortable with clean linens, issues with bed firmness and pillow quality occasionally detract from comfort. Despite these shortcomings, the positive aspects of room amenities help many guests enjoy restful nights.
Four-star expectations are somewhat met with the hotel’s modern feel and appealing lobby, though some facilities like the pool and sauna fall short. Business travelers appreciate the professional environment, although connectivity and minor room inconveniences pose challenges. The hotel's accessibility to important venues and overall convenience still make it a favored choice for corporate guests.
Overall, Sheraton Minneapolis Downtown Convention Center offers a satisfying stay primarily due to its excellent location, friendly staff and modern amenities, although inconsistencies in cleaning, dining and service quality highlight areas for improvement.
Categories
Breakfast receives mixed reviews; while the quality and service are commended, guests are often disappointed by the lack of complimentary options and high costs. Similarly, the absence of onsite dining for dinner and lunch inconveniences guests, who must look elsewhere for meals. This shortfall is particularly troublesome during busy times, impacting the overall dining experience.
Room reviews are polarized with positive remarks about spaciousness, comfort and city views countered by complaints about cleanliness and maintenance issues. Surprisingly, despite some inconsistencies, many guests still find their accommodations satisfactory, attributing enjoyable stays to the hotel's friendly and helpful staff.
The cleanliness of Sheraton Minneapolis Downtown Convention Center presents a split narrative: many guests appreciate the clean rooms and public areas, while others point out sporadic cleaning services and outdated features. Despite occasional mentions of unpleasant odors and bed bugs, the hotel strives to maintain a generally clean environment with responsive housekeeping.
Staff interactions at Sheraton Minneapolis Downtown Convention Center elicit mixed feedback. While many guests speak highly of the friendly and professional front desk and security staff who enhance the welcoming atmosphere, reports of unprofessional and indifferent behavior, particularly during check-in, suggest inconsistency in customer service quality.
WiFi services prove to be a major pain point with guests frequently reporting unreliable or non-functioning connections in rooms. These challenges diminish the guest experience, especially for those who rely on robust internet access for business purposes. Parking is another problematic aspect with high fees, ongoing construction and safety concerns detracting from the overall convenience.
The hotel’s bed quality garners mixed reactions. Although many find the beds comfortable with clean linens, issues with bed firmness and pillow quality occasionally detract from comfort. Despite these shortcomings, the positive aspects of room amenities help many guests enjoy restful nights.
Four-star expectations are somewhat met with the hotel’s modern feel and appealing lobby, though some facilities like the pool and sauna fall short. Business travelers appreciate the professional environment, although connectivity and minor room inconveniences pose challenges. The hotel's accessibility to important venues and overall convenience still make it a favored choice for corporate guests.
Overall, Sheraton Minneapolis Downtown Convention Center offers a satisfying stay primarily due to its excellent location, friendly staff and modern amenities, although inconsistencies in cleaning, dining and service quality highlight areas for improvement.
Hotel near Nightlife Spots
Located on Nicollet Mall, the Sheraton provides convenient access to downtown Minneapolis's nightlife. Its central location and amenities make it a good option for those looking to explore the city's entertainment options.
Hotel with Swimming Pool
The hotel features an indoor pool and is connected to the Minneapolis Convention Center via skyway. This makes it a convenient choice for convention attendees.
Heated Pool Indoor Pool
Business Hotel
Connected to the Minneapolis Convention Center, making it ideal for convention attendees. Offers extensive meeting and event spaces with modern technology. Provides a full range of business services and amenities.
4-Star Hotel
Sheraton Minneapolis Downtown Convention Center offers a convenient location connected to the convention center. Its comfortable rooms and full-service amenities cater to both business and leisure travelers.
Hotel with Indoor Pool
This hotel catering to convention-goers typically provides an indoor pool among its recreational facilities.
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Heated Pool
Guest Reviews
Sheraton Minneapolis Downtown Convention Center boasts a highly praised location that is often described as ideal and perfect by guests. Situated in the heart of downtown Minneapolis, it is a mere stone's throw away from the convention center, making it exceptionally convenient for business travelers attending conferences. The hotel is also highly appreciated for its proximity to a variety of amenities, including numerous restaurants, bars and shops, all within comfortable walking distance.
Guests find the location particularly advantageous for attending events and exploring notable venues such as the US Bank Stadium, Target Field and Orchestra Hall. The central location allows for easy access to public transportation, ensuring that getting around the city is hassle-free. Despite being downtown, the area is noted for being quite peaceful, contributing to a restful stay.
The hotel’s strategic positioning makes it suitable for both leisure and business travelers, providing a perfect base for exploring or attending events. With comfortable rooms, helpful staff and the added bonus of beautiful views, Sheraton Minneapolis Downtown Convention Center stands out as a well-located choice for visitors to the city.
Guests at Sheraton Minneapolis Downtown Convention Center have expressed mixed reactions regarding the breakfast offered at the hotel. Many appreciated the "delicious" and "excellent" quality of the breakfast with specific mentions of standard American fare such as eggs and bacon being available. The service during breakfast received positive feedback and efforts by staff to manage breakfast lines efficiently were noted.
However, numerous reviewers highlighted the absence of complimentary breakfast, which they felt should be included with their stay, especially in premium accommodations like the king suite. The costs associated with breakfast were often deemed high with some guests expressing disappointment over needing to pay extra for both breakfast and parking. Additionally, there were reports of breakfast being either unavailable or inconsistently provided with some guests noting a lack of communication concerning breakfast options upon arrival.
The breakfast situation was further complicated by COVID-19 restrictions, which resulted in take-out only options and some disruptions in the usual service. Overall, while the quality of breakfast received positive remarks, the inconsistencies in availability and additional costs led to dissatisfaction among several guests.
Sheraton Minneapolis Downtown Convention Center has received mixed feedback from guests regarding their dining options. Despite the hotel advertising a dinner menu on the website, there is no restaurant or bar service for dinner or lunch, leaving many guests disappointed. The restaurant was closed during their stay and some visitors highlighted there was no food or drink available on-site, even after 9 pm. Additionally, the lack of microwaves in the rooms further limited dining convenience for guests. For those looking to dine, one option is to visit the restaurant across the road. Guests have expressed disappointment, citing poor planning especially on busy nights like New Year’s Eve, where only one bartender was on staff. Furthermore, the absence of room service and any on-site amenities has attracted criticism, prompting guests to look for dining options elsewhere.
The rooms at Sheraton Minneapolis Downtown Convention Center generally receive mixed reviews. Guests highlight positive aspects such as spacious, clean and comfortable accommodations with some rooms offering impressive views of the city. Many visitors appreciate the large room sizes and modern decor, which contribute to a pleasant stay.
However, numerous criticisms point to inconsistencies in cleanliness and maintenance. Complaints include small and outdated bathrooms, broken fixtures and unclean rooms with issues like dirty sheets and broken appliances. Guests frequently mention the need for renovations, noting chipped paint, outdated furniture and unpleasant odors in some units.
Despite these drawbacks, the friendly staff and convenient location are bright spots with easy access to local attractions and events. Overall, while some rooms at Sheraton Minneapolis Downtown Convention Center appear to meet expectations, others fall short due to maintenance and cleanliness issues.
Sheraton Minneapolis Downtown Convention Center offers a mixed range of experiences when it comes to the beds provided in their rooms. Most guests appreciated the comfortable beds, often highlighting the comfort of the mattress and soft pillows. The king-sized beds received special praise for their size and coziness and the cleanliness of the sheets was noted positively on many occasions. Many described their sleep as restful and cozy, which indicates that a good night's sleep is possible here for some visitors.
However, some reviews pointed out issues, reporting beds that were too hard or felt cheap and old. A few guests found the beds uncomfortable with some even describing issues like sagging or a worn-out feel. The pillows were often mentioned as lacking in comfort or being too flat, which detracted from the overall sleeping experience for some.
While the majority of guests were satisfied with the comfort level of their beds, discrepancies in bed quality and pillow comfort might be noticed. The establishment seems to make an effort with cleanliness and tidiness, though occasional lapses were noted regarding stained and dirty bedsheets. In summary, Sheraton Minneapolis Downtown Convention Center generally provides a satisfactory bed experience with areas that could benefit from improvement in consistency and quality.
Sheraton Minneapolis Downtown Convention Center receives a mix of feedback regarding its cleanliness with many guests praising the cleanliness of the rooms and common areas. Rooms were frequently described as very clean and spacious with some guests finding the cleaning acceptable and appreciating the tidy appearance of the lobby and pool. Additionally, fresh towels were provided daily, contributing to a clean and comfortable environment.
However, there were notable concerns as well. Some guests mentioned that the cleaning service was only performed on demand and not consistent daily. Issues with dusty carpets, fingerprints and smears on windows and doors were expressed, as well as specific mentions of trash and dirt in the elevators and common areas. Reports of outdated features, peeling paint and worn-out furniture also impacted the perception of cleanliness and maintenance.
The presence of unpleasant smells, including cigarette smoke in rooms and public areas, was another recurring issue. Some guests experienced more severe concerns, such as malfunctioning air conditioning systems, clogged sinks, dirty sheets and even bed bugs.
Overall, while the experience varied, the hotel seemed to have a split personality regarding cleanliness, managing to satisfy some guests while leaving others looking for a more consistent and thorough cleaning effort.
Sheraton Minneapolis Downtown Convention Center offers a range of experiences with its staff, drawing mixed reviews from guests. The majority of comments highlight the friendliness and helpfulness of the service desk and front desk staff, who were often described as very nice, patient and informative. Special mentions include staff members who went above and beyond, being particularly courteous and professional. Security personnel were also noted for their helpfulness and vigilance, contributing positively to the guests’ sense of safety.
However, the hotel experiences considerable criticism as well. Several reviews mention instances of rude, unprofessional and indifferent behavior, particularly at the reception. Some guests specifically recounted dealings with unhelpful or disrespectful employees, especially during check-in. Issues of poor customer service were also cited with examples including slow check-in processes and unattended phone calls.
Despite these negative aspects, it’s clear that many guests did encounter staff who made their stay pleasant, suggesting a variable but potentially rewarding experience depending on the personnel available at the time of visit.
Sheraton Minneapolis Downtown Convention Center faces significant challenges when it comes to its WiFi offerings. Numerous guests report that the WiFi is either non-existent, extremely weak or unreliable. Issues include no access in the rooms, poor connection quality and, in some instances, complete service outages. Although the hotel provides free internet, it often only works in the lobby and not within the guest rooms. Additional paid options for faster or premium WiFi also fail to meet expectations, leaving travelers frustrated. Instructions for accessing the WiFi are not provided in the rooms, compounding the connectivity issues. The hotel's promise of internet access typically does not match the on-ground reality.
Sheraton Minneapolis Downtown Convention Center offers a variety of parking options, including onsite parking and a nearby parking ramp. Some guests found the parking to be convenient, informative and free during specific periods, such as renovations. However, the majority of reviews highlighted significant concerns.
Guests frequently commented about the high cost of parking with fees ranging from $25 to $60 per night, which many found excessive. The parking garage itself, currently under construction, posed several issues: it was often perceived as unsafe, poorly maintained and difficult to navigate with narrow and tight spaces leading to frequent complications and dissatisfaction.
Several guests mentioned the lack of clear communication regarding parking fees and construction-related changes, leading to confusion and frustration. The construction noise also disrupted the stay for some guests. Additionally, security concerns were raised with reports of homeless individuals in the parking area and instances of car break-ins.
In summary, while there are some positive remarks about the convenience and occasional free parking, the overall guest sentiment points to expensive and problematic parking that could benefit from clearer communication, better maintenance and improved security.
Sheraton Minneapolis Downtown Convention Center boasts a convenient location for those looking to explore the city's nightlife with close walking distances to a variety of restaurants, bars and public transportation options. Guests will find the Nicolette Diner next door and Brits Pub just down the street, adding to the array of dining choices nearby. While the proximity to restaurants and events is a plus, some reviews note that the area surrounding the hotel can feel sketchy and might not be the safest, especially at night. However, for those looking to enjoy local dining and nightlife, the hotel’s prime location remains a highlight.
Sheraton Minneapolis Downtown Convention Center receives generally positive reviews from guests, who appreciate its good quality and modern feel. The hotel's lobby stands out with descriptions like nice and pretty, contributing to a welcoming first impression. Many guests describe the hotel as beautiful and high-class, reinforcing its appeal as a quality accommodation option.
The pool also receives positive mentions, although some facilities like the sauna being out of order do bring down the experience slightly. Overall, while the service is regarded as quality and the hotel is well taken care of, some guests feel that the facilities don't fully justify a four-star rating, particularly considering the price paid. The expectations for a four-star experience weren't always met, although shorter stays tend to be enjoyed.
Sheraton Minneapolis Downtown Convention Center stands out as a prime choice for business travelers due to its excellent location and convenience. The hotel is strategically situated near various convention centers and business meeting points, making it a favored spot for those attending conferences or business meetings. Its proximity provides easy and quick access to important venues, often just a short walk away and the connection through the skyway adds to the overall convenience.
The hotel receives commendations for its well-maintained, clean environment and professional front desk staff, who contribute to a smooth and hassle-free experience. The restaurant service is noted to be impeccable, although there were instances when the dining area was unavailable. Business center facilities are also appreciated, reinforcing the hotel's suitability for corporate guests.
However, certain areas need improvement. Issues with internet strength and the associated impact on meeting quality were reported, which can be significant drawbacks for business travelers who rely on robust and reliable connectivity. Additionally, the lack of USB ports in the rooms and a safe that did not work were noted as minor inconveniences. There were also complaints about additional fees for services in the lobby and an out-of-service boiler there.
Despite these issues, Sheraton Minneapolis Downtown Convention Center remains a strong contender for business travel, largely due to its exceptional location, professionalism of its staff and suitability for business engagements.
Millennium Minneapolis offers a convenient location for guests attending events at the nearby convention center with easy access via the skyway and straightforward check-in processes. The hotel's proximity to the convention center and Target Field makes it an attractive choice for event-goers. Parking is conveniently close, though the space may be limited for multiple cars. While the connection to the skyway provides added convenience, some equipment appears worn and the accessibility of the skyway could be improved. Overall, the hotel excels in providing ease of access for guests attending local events.
Location Show Map
Location
Guests find the location particularly advantageous for attending events and exploring notable venues such as the US Bank Stadium, Target Field and Orchestra Hall. The central location allows for easy access to public transportation, ensuring that getting around the city is hassle-free. Despite being downtown, the area is noted for being quite peaceful, contributing to a restful stay.
The hotel’s strategic positioning makes it suitable for both leisure and business travelers, providing a perfect base for exploring or attending events. With comfortable rooms, helpful staff and the added bonus of beautiful views, Sheraton Minneapolis Downtown Convention Center stands out as a well-located choice for visitors to the city.
Breakfast
However, numerous reviewers highlighted the absence of complimentary breakfast, which they felt should be included with their stay, especially in premium accommodations like the king suite. The costs associated with breakfast were often deemed high with some guests expressing disappointment over needing to pay extra for both breakfast and parking. Additionally, there were reports of breakfast being either unavailable or inconsistently provided with some guests noting a lack of communication concerning breakfast options upon arrival.
The breakfast situation was further complicated by COVID-19 restrictions, which resulted in take-out only options and some disruptions in the usual service. Overall, while the quality of breakfast received positive remarks, the inconsistencies in availability and additional costs led to dissatisfaction among several guests.
Dinner
Rooms
However, numerous criticisms point to inconsistencies in cleanliness and maintenance. Complaints include small and outdated bathrooms, broken fixtures and unclean rooms with issues like dirty sheets and broken appliances. Guests frequently mention the need for renovations, noting chipped paint, outdated furniture and unpleasant odors in some units.
Despite these drawbacks, the friendly staff and convenient location are bright spots with easy access to local attractions and events. Overall, while some rooms at Sheraton Minneapolis Downtown Convention Center appear to meet expectations, others fall short due to maintenance and cleanliness issues.
Beds
However, some reviews pointed out issues, reporting beds that were too hard or felt cheap and old. A few guests found the beds uncomfortable with some even describing issues like sagging or a worn-out feel. The pillows were often mentioned as lacking in comfort or being too flat, which detracted from the overall sleeping experience for some.
While the majority of guests were satisfied with the comfort level of their beds, discrepancies in bed quality and pillow comfort might be noticed. The establishment seems to make an effort with cleanliness and tidiness, though occasional lapses were noted regarding stained and dirty bedsheets. In summary, Sheraton Minneapolis Downtown Convention Center generally provides a satisfactory bed experience with areas that could benefit from improvement in consistency and quality.
Cleanliness
However, there were notable concerns as well. Some guests mentioned that the cleaning service was only performed on demand and not consistent daily. Issues with dusty carpets, fingerprints and smears on windows and doors were expressed, as well as specific mentions of trash and dirt in the elevators and common areas. Reports of outdated features, peeling paint and worn-out furniture also impacted the perception of cleanliness and maintenance.
The presence of unpleasant smells, including cigarette smoke in rooms and public areas, was another recurring issue. Some guests experienced more severe concerns, such as malfunctioning air conditioning systems, clogged sinks, dirty sheets and even bed bugs.
Overall, while the experience varied, the hotel seemed to have a split personality regarding cleanliness, managing to satisfy some guests while leaving others looking for a more consistent and thorough cleaning effort.
Staff
However, the hotel experiences considerable criticism as well. Several reviews mention instances of rude, unprofessional and indifferent behavior, particularly at the reception. Some guests specifically recounted dealings with unhelpful or disrespectful employees, especially during check-in. Issues of poor customer service were also cited with examples including slow check-in processes and unattended phone calls.
Despite these negative aspects, it’s clear that many guests did encounter staff who made their stay pleasant, suggesting a variable but potentially rewarding experience depending on the personnel available at the time of visit.
Wi-Fi
Parking
Guests frequently commented about the high cost of parking with fees ranging from $25 to $60 per night, which many found excessive. The parking garage itself, currently under construction, posed several issues: it was often perceived as unsafe, poorly maintained and difficult to navigate with narrow and tight spaces leading to frequent complications and dissatisfaction.
Several guests mentioned the lack of clear communication regarding parking fees and construction-related changes, leading to confusion and frustration. The construction noise also disrupted the stay for some guests. Additionally, security concerns were raised with reports of homeless individuals in the parking area and instances of car break-ins.
In summary, while there are some positive remarks about the convenience and occasional free parking, the overall guest sentiment points to expensive and problematic parking that could benefit from clearer communication, better maintenance and improved security.
Nightlife
4 Star
The pool also receives positive mentions, although some facilities like the sauna being out of order do bring down the experience slightly. Overall, while the service is regarded as quality and the hotel is well taken care of, some guests feel that the facilities don't fully justify a four-star rating, particularly considering the price paid. The expectations for a four-star experience weren't always met, although shorter stays tend to be enjoyed.
Business
The hotel receives commendations for its well-maintained, clean environment and professional front desk staff, who contribute to a smooth and hassle-free experience. The restaurant service is noted to be impeccable, although there were instances when the dining area was unavailable. Business center facilities are also appreciated, reinforcing the hotel's suitability for corporate guests.
However, certain areas need improvement. Issues with internet strength and the associated impact on meeting quality were reported, which can be significant drawbacks for business travelers who rely on robust and reliable connectivity. Additionally, the lack of USB ports in the rooms and a safe that did not work were noted as minor inconveniences. There were also complaints about additional fees for services in the lobby and an out-of-service boiler there.
Despite these issues, Sheraton Minneapolis Downtown Convention Center remains a strong contender for business travel, largely due to its exceptional location, professionalism of its staff and suitability for business engagements.
Accessible
Yes, Sheraton Minneapolis Downtown Convention Center has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Sheraton Minneapolis Downtown Convention Center.
Yes, Sheraton Minneapolis Downtown Convention Center welcomes dogs.
Yes, parking facilities are available at Sheraton Minneapolis Downtown Convention Center.
Yes, Sheraton Minneapolis Downtown Convention Center has a gym.
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