The Crowne Plaza Minneapolis West by IHG, is known for its exceptional customer service and friendly staff. Guests have consistently praised the hotel staff for their courteous and attentive service with many noting the warm welcome they received upon arrival. The desk staff are particularly helpful and prompt, while John the bartender is highly regarded for his hospitable demeanor. Although there were a few isolated negative experiences with the evening and front desk staff, the majority of guests had a positive experience with the hotel staff. Overall, the staff at this hotel are polite, capable and always willing to go the extra mile to ensure guests feel welcome and comfortable.
Mystic Lake Casino Hotel is lauded for its prime location, providing easy access to city attractions, events, and entertainment options, including the nearby Renaissance Festival. The stunning views of the golf course and convenient amenities like a pool and hot tub make it an ideal spot for both relaxation and exploration. With seamless check-in processes and friendly valet services, this hotel excels in offering guests a comfortable and convenient stay.
Dining at Mystic Lake Casino Hotel is a highlight, with the Mystic Steakhouse particularly praised for its exceptional meals and excellent service. The variety of dining options, including Minnehaha Cafe, The Meadows Bar & Grill, and a food court, cater to diverse tastes and budgets, ensuring ample choices for guests without the need to venture off-site. Staff across the dining venues are consistently commended for their friendliness and attentiveness.
The accommodations at Mystic Lake Casino Hotel are impressive, with spacious, clean, and comfortable rooms. Modern furnishings and amenities like mini-fridges enhance the guest experience, while quiet rooms ensure a peaceful stay. The Promenade Tower is particularly noted for its beautiful and clean surroundings, complemented by attentive housekeeping staff. The hotel’s commitment to cleanliness extends throughout its facilities, creating a fresh and inviting atmosphere.
Staff at Mystic Lake Casino Hotel significantly contribute to the positive experience, with guests frequently acknowledging their friendliness, professionalism, and eagerness to assist. From valet services to check-in, employees like Derek and Paul leave lasting impressions, highlighting the hotel's dedication to excellent customer service.
The pool area is a standout feature, offering a clean and beautifully decorated space complete with Jacuzzi and sauna facilities. Its kid-friendly nature and convenience make it a favored spot among guests of all ages. While the beds receive mixed reviews, many find them comfortable and conducive to a pleasant stay.
Overall, Mystic Lake Casino Hotel combines luxury with practicality, making it an excellent choice for both leisure and business travelers. With exceptional dining, top-notch service, and inviting accommodations, it remains a popular destination for visitors seeking a memorable experience.
The Country Inn & Suites by Radisson, Woodbury, MN has generally left guests satisfied with their stay. The hotel's convenient location for road trips and overall good value for money have been appreciated by guests. Some guests did express that the hotel was outdated and needed updating, but it is still considered to be decent and reasonably priced. While it may not be suitable for extended stays, it is a suitable stopover for short stays. An occasional issue with being charged more than originally quoted on booking was reported. Overall, the hotel has made a positive impression on the majority of guests, however, there have been a few who would not return in the future.
Overall, the Aloft Minneapolis hotel offers pleasant accommodations in a convenient location. While some guests encountered issues with facilities, the staff was responsive in addressing these concerns. Although the hotel's pricing was considered a bit high by some, the well-maintained facilities and agreeable location make for a generally positive experience. Aloft Minneapolis is a solid option for those seeking lodging in Minneapolis.
Holiday Inn St. Paul Downtown by IHG is highly praised for its strategic location, particularly for those attending events at the nearby Xcel Energy Center. Its proximity to local bars, restaurants, and attractions makes it an ideal base for guests looking to explore the vibrant nightlife and dining options of downtown St. Paul. The hotel is consistently noted for its cleanliness, with well-maintained rooms and facilities, contributing to a comfortable stay. Guests frequently commend the friendly and accommodating staff, who create a welcoming atmosphere with their excellent customer service. Dining at the hotel's on-site restaurant is appreciated for its quality and convenience, with the option of room service enhancing the experience. While breakfast receives varied feedback, the overall consensus is positive concerning the food quality. Parking is convenient and secure, with the added advantage of being reasonably priced. Guests find the beds exceptionally comfortable, even though a few mention preferences for softer mattresses. Overall, despite minor drawbacks such as breakfast options and room size, the hotel offers a convenient, clean, and friendly environment, making it a popular choice for visitors to the area.
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3 Star
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