The City of Arts & Spa Apartment is a well-located base for exploring Valencia with easy access to the City of Arts and Sciences and the Turia River. The apartment features a sauna and pool and there are many restaurants, bars and shopping opportunities in the surrounding area. While some guests found the rooms clean and well-equipped, others reported issues with facilities, uncomfortable sleeping arrangements and poor ventilation. Some guests had a terrible experience with broken furniture, mold and cigarette smoke. Overall, the apartment may be suitable for some, but others may want to consider alternative accommodations.
NH Valencia Las Artes is lauded for its impressive location, situated conveniently near the City of Arts and Sciences, allowing guests easy access to key attractions such as the Oceanografic, Hemisferic and Science Museum. The hotel is well-connected by public transportation and its proximity to dining and entertainment options, including cafes, restaurants and shopping centers, adds to the convenience. Its tranquil neighborhood also provides a peaceful retreat.
The hotel's breakfast is highly praised for being varied, delicious and extensive, catering to different dietary needs and ensuring a satisfying start to the day. The buffet is well-organized, frequently refilled and staffed by friendly attendants. However, the cost of breakfast might seem high when not included in the room rate.
The dinner experience receives mixed reviews. While the convenience of the on-site restaurant and friendly staff are appreciated, there is significant criticism about the quality and pricing of the food. Guests found the dinner offerings limited and not up to 4-star standards with high prices not justified by the quality.
Guest rooms are consistently clean, tidy and comfortable, though some are smaller than anticipated with occasional discrepancies between room descriptions and reality. The rooms are equipped with modern bathrooms and necessary amenities, providing a quiet and restful environment despite occasional noise from the streets and corridors.
Cleanliness across the hotel is frequently highlighted with rooms and common areas maintained to high standards by a diligent housekeeping team. This contributes to a comfortable and hygienic stay.
The staff at NH Valencia Las Artes are often cited as a highlight, known for their warm, professional and helpful demeanor across all departments. The reception team is responsive and efficient, ensuring smooth check-in and check-out experiences.
WiFi at the hotel garners mixed feedback; while some guests report excellent connection speeds, others experience instability and slow performance, particularly with the premium internet that fails to meet expectations.
The gym is clean and adequately equipped for quick workouts, though its small size and limited equipment might not meet the needs of those seeking more comprehensive facilities. Similarly, the indoor swimming pool, while a pleasant feature for some, is often critiqued for being too cold and smaller than expected.
Parking at the hotel is convenient but comes with challenges due to tight spaces and high fees. Guests with larger vehicles may find navigating the parking area stressful. EV charging stations are available and appreciated, though the number may be insufficient during peak times.
In summary, NH Valencia Las Artes excels in location, staff friendliness and cleanliness, making it an appealing choice for travelers seeking convenience and access to cultural landmarks in Valencia. However, improvements in dining quality, WiFi reliability and parking logistics could enhance the overall guest experience.