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Summary of reviewsHotel Graf Rolshausen, nestled in the historic old town of Monschau, earns high praise for its exquisite location and historic charm. Occupying a building from the 16th century, the hotel melds old-world allure with contemporary comforts, making it an exceptional base for exploring the picturesque streets and nearby attractions such as the castle and Christmas market. Despite its central setting, the hotel maintains a peaceful ambiance, ideal for restful evenings after sightseeing.
Breakfast at the hotel is a celebrated affair with an extensive buffet that caters to diverse preferences, featuring fresh fruits, yogurt, muesli, bread, cold meats, cheese and eggs. The elegant presentation and the warm, friendly service amplify the dining experience, making it a highlight for many guests. Dinners, when available, are highly praised for their quality and the nostalgic atmosphere of the vaulted cellar restaurant, though the limited operating schedule can be a drawback.
Rooms at Hotel Graf Rolshausen are a blend of historical character and modern amenities. Guests commend the spacious, cozy accommodations adorned with charming decor elements like wooden beams and antique fireplaces. While some bathrooms might be small and occasional reviews mention older furniture, the overall cleanliness and comfort of the rooms receive high marks.
The hotel’s impeccable cleanliness stands out with both rooms and common areas consistently described as spotless and well-maintained. This commitment to hygiene significantly enhances the overall guest experience. Staff interactions vary somewhat with many noting the friendly and helpful service from the owners and personnel, despite occasional reports of less enthusiastic encounters and minor language barriers.
One notable shortcoming is the Wi-Fi service, which many guests found unreliable and weak, especially in the rooms. Parking also presents a challenge, as the hotel lacks its own facilities, necessitating the use of nearby public parking areas. However, the hotel provides clear information and discounted parking options to mitigate this inconvenience.
Ideal for family stays, Hotel Graf Rolshausen offers spacious suites and reasonable rates with a focus on creating a welcoming and child-friendly environment. Bed comfort receives positive feedback with many guests enjoying restful sleep, though some mention issues with firmness or bed stability.
Overall, Hotel Graf Rolshausen offers excellent value for money with its central location, historical ambiance and thoughtful amenities contributing to a memorable stay in Monschau. Show more
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Categories
Historic Hotel
Located in Monschau, this hotel likely has a historic building reflecting the town's traditional architecture. Its long-standing presence contributes to the historical charm of the area.
Hotel with Parking
The hotel offers paid onsite parking for guests with a surcharge. A garage and parking space for bicycles are also available.
EV charging stations
Small Hotel
This hotel provides a comfortable and relaxing stay with its well-appointed rooms and friendly service. Its location in the Eifel region makes it a convenient choice for exploring the area's attractions.
Hotel with EV Charging Stations
The hotel provides EV charging stations for guests. It is a hotel property type.
3-Star Hotel
The hotel offers a central location and a welcoming atmosphere. It is suitable for both families and couples and provides a good base for exploring Monschau's attractions.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Room Types
Guest Reviews
7.8
Good
Location
Hotel Graf Rolshausen boasts an exquisite location in the historic old town of Monschau, deeply embedded in the picturesque charm of the city. Guests consistently praise the hotel's central positioning, making it a prime base for exploring the quaint streets, shopping destinations and iconic attractions such as the nearby castle and Christmas market.
One of the most commendable aspects is how everything is within easy walking distance, allowing visitors to immerse themselves fully in the local ambiance without the need for extensive travel. Despite its central spot, guests appreciate the quiet environment that ensures peaceful evenings after a day of sightseeing.
Adding to the appeal, the hotel is housed in an authentic, historic building dating back to the 16th century, offering a unique blend of old-world charm and modern comforts. The rustic architecture and thoughtful renovations, carried out with much love and attention to detail, enhance the overall experience.
For those traveling by car, the proximity to public parking and the ease of reaching the hotel on foot from these points are notable conveniences. The beautiful surroundings and well-maintained interior further contribute to a delightful stay.
The ambiance of Hotel Graf Rolshausen is often highlighted for its quiet elegance and superb maintenance, providing a cozy, stylish and welcoming atmosphere. Its prime location, combined with the character and history of the building, make it a perfect choice for those looking to explore the enchanting town of Monschau.
Breakfast
Hotel Graf Rolshausen offers a breakfast experience that guests widely appreciate for its variety, quality and presentation. The breakfast buffet is consistently described as extensive and very well-stocked, catering to a range of preferences with fresh and delicious options. Many guests highlight the tasteful and fresh preparation, noting the presence of items like fresh fruit, yogurt, muesli, bread, cold meats, cheese and eggs. The breakfast is served in an elegant setting, often with beautifully arranged tableware that enhances the dining experience.
While the breakfast is generally praised for its diversity and abundance, a few guests mention that the selection could be more varied, occasionally suggesting the addition of scrambled eggs or fish. Notwithstanding these minor suggestions, most find the offerings ample and satisfying. The breakfast is complemented by the welcoming and friendly service of the proprietors, which adds to the overall pleasant atmosphere of the hotel.
Guests also appreciate the value for money provided by the breakfast, especially considering its inclusion with the room stay. The beautifully decorated dining area, especially during special occasions like Christmas, further enriches the morning meal experience. Overall, Hotel Graf Rolshausen's breakfast is a highlight for many visitors, consistently receiving positive feedback for its quality, variety and the warm hospitality accompanying it.
Dinner
Hotel Graf Rolshausen's dining experience received generally positive feedback from guests, although there were some notable limitations. Diners praised the outstanding meals and the delicious, high-quality food served at the hotel. Many guests found the cuisine to be very good and worth a visit, particularly enjoying the culinary expertise and the passionate service. The charming, nostalgic atmosphere of the restaurant, particularly the one located in the beautiful vaulted cellar, was appreciated, making it a recommended spot for a cozy dinner.
However, the restaurant's operational schedule proved to be a significant drawback for many. It was frequently closed due to staffing shortages and was only open on Fridays and Saturdays. This limited availability often disappointed guests who expected more consistent dining options. The lack of clarity and communication about the restaurant's hours and unavailability on the hotel's website exacerbated the frustration.
Despite these challenges, guests who managed to dine at the hotel noted the food's exceptional quality and the memorable experience of dining in the historic cellar vault. When open, the restaurant was a highlight for many visitors, making it a great place to enjoy dinner if aligned with its operating hours.
Rooms
Hotel Graf Rolshausen offers a blend of charming historical character and modern comforts, making it a unique stay for travelers. The rooms are described as spacious, cozy and well-insulated, ensuring a good night's rest. Many guests appreciated the artful and quaint decor with highlights including wooden beams, old fireplaces and beautiful wallpapers and curtains that add a touch of the building’s historic charm.
The rooms on the higher floors are particularly noted for their spaciousness and beautiful views, though guests should be prepared for the lack of an elevator. Despite a few complaints about small bathroom sizes and outdated decor in some areas, the overall cleanliness and comfort of the rooms were frequently praised.
Amenities such as whirlpools in some suites and modern furnishings enhance the comfort level, although some guests found the mattresses and other furniture to be on the older side. Rooms are often described as being well-maintained and neat, aligning with the overall peaceful and authentic atmosphere of the hotel.
The hotel’s traditional and rustic style appeals to those looking for an atmospheric stay steeped in history. Given its location on a steep slope, prospective guests should be prepared for a bit of a walk to the nearest parking area. Nonetheless, the unique character, cleanliness and coziness of the rooms make Hotel Graf Rolshausen a distinctive and inviting place to stay.
Beds
Guests at Hotel Graf Rolshausen generally had positive experiences with the beds, emphasizing the comfort and quality. Many reviews highlight that the mattresses are good and supportive, lending to a restful sleep. Visitors often used terms like "comfortable," "cozy," and "very good beds," praising both traditional and king-sized options. Pillows also received acclaim for being "awesome" and "very comfy," enhancing the overall sleep quality.
However, not all experiences were consistently positive. Some guests found the beds to be hard or uncomfortable with a few describing old and creaky frames. There were mentions of beds being too soft or sagging and occasional dissatisfaction with bed sizes and stability, especially for taller patrons.
Despite these occasional drawbacks, the majority of reviews paint a favorable picture with beds often described as "super comfortable" and "fantastic." The consistent mention of clean and accommodating bedding reinforces the hotel's dedication to guest comfort.
Cleanliness
The reviews for Hotel Graf Rolshausen consistently highlight the impeccable cleanliness of the hotel. Guests frequently mention that both rooms and bathrooms are exceptionally clean and well-maintained. Common areas and communal facilities are also praised for their spotless condition. The historical charm of the building doesn't detract from the overall hygiene with many noting the neat, tidy and attractively decorated spaces.
Visitors express their appreciation for the consistently high standards of cleanliness upheld by the hotel staff. The attention to detail in the upkeep of the hotel and the super clean interiors are consistently well-received. Guests describe the rooms as spacious, stylishly furnished and extremely clean, making for pleasant and comfortable accommodations. Overall, Hotel Graf Rolshausen impresses with its combination of historical charm and outstanding cleanliness.
Staff
Hotel Graf Rolshausen receives a mix of feedback regarding its staff with numerous guests highlighting a generally friendly and accommodating atmosphere. Many commend the extremely friendly, welcoming and helpful nature of the staff and owners with excellent and attentive service mentioned several times. Politeness and professionalism are also often noted, particularly among reception and service personnel, contributing to an overall warm-hearted and pleasant stay.
However, reviews suggest some inconsistencies, particularly with older or specific members of the staff. Issues such as unfriendly, cold or grumpy staff occasionally arise and some guests experienced reserved or non-enthusiastic service. Despite these sporadic negative interactions, a significant number of reviews favorably mention the helpfulness and pleasant demeanor of most personnel, contributing substantially to an otherwise positive and well-regarded service experience.
While the staff generally strive to communicate and be courteous, language barriers, particularly with English, can be a minor obstacle, although German and Polish speakers fare better. Guests highlight that the owners and management show a readiness to assist and maintain a professional approach, adding to the hotel's welcoming ambiance.
In summary, while there are areas for improvement, the friendly and helpful nature of the majority of the staff at Hotel Graf Rolshausen plays a key role in ensuring a pleasant stay for many visitors, reflecting the hotel's commitment to good service and hospitality.
Wi-Fi
When considering a stay at Hotel Graf Rolshausen, it's essential to manage expectations regarding the hotel's Wi-Fi service. Numerous guests have reported various issues with the Wi-Fi, ranging from weak and unreliable connections to complete unavailability, especially in the rooms. Some guests mentioned that the Wi-Fi connection was intermittent or kept dropping out, making it difficult to use consistently.
However, there were a few instances where guests noted that Wi-Fi was available and worked well in some areas. Despite this, the general consensus indicates that the Wi-Fi quality is poor with limited availability and frequent connectivity issues across different parts of the hotel. For those relying on a robust internet connection, this might pose a significant inconvenience.
In summary, while Hotel Graf Rolshausen offers Wi-Fi, guest experiences with the service have been largely negative, citing weak signals and inconsistent access as prevalent issues. Guests planning to stay here should prepare for potential difficulties with internet connectivity.
Parking
Hotel Graf Rolshausen in Monschau garners mixed reviews regarding its parking facilities. The hotel does not have its own parking, which necessitates the use of nearby public parking lots. Guests frequently mention having to park their cars at various distances from the hotel, ranging from very close—about 100 meters—to farther spots up to 800 meters away. Several parking options come at a cost, typically around €3 to €7 per day, though some reviewers note that overnight parking is free.
On the positive side, parking spaces are generally available and nearby public garages offer secure spots, some even for bicycles. Facilities like the parking garage Seidenfabrik and Burgau parking lot are mentioned for being reasonably priced and within walking distance. Guests appreciate the hotel's clear communication regarding parking possibilities and the availability of discounted parking tickets.
However, some frustrations arise due to the distance and effort involved in carrying luggage to the hotel, as well as the overall challenge of finding a spot. Issues such as lack of direct parking, having to walk several minutes from the parking area and difficulty unloading bags at the hotel are also noted.
In summary, while parking at Hotel Graf Rolshausen is possible and nearby options are usually available, the inconvenience of not having immediate access to on-site parking can be challenging for some guests. It is advisable to plan ahead for potential parking arrangements and be prepared for a short walk with luggage.
Family
Hotel Graf Rolshausen provides an ideal setting for family stays with a strong emphasis on a family-friendly atmosphere. Guests have consistently noted the hotel's suitability for short breaks and its excellent management that caters well to families. The accommodations, including reasonably priced family rooms and spacious suites, are comfortable and clean, maintaining a classic and cozy ambiance. Families appreciated the child-friendly features and activities available, making it an excellent choice for those traveling with kids.
The hotel offers a pleasant and welcoming experience with guests frequently expressing satisfaction with their overall stays. Dining at the hotel is another highlight, providing a pleasant experience that adds to the comfort. With accurate descriptions and hospitable accommodations upon arrival, the hotel ensures that families feel comfortable throughout their stay. Its location and services make Hotel Graf Rolshausen an ideal place for family gatherings and short visits with plenty for children to enjoy.
3 Star
Hotel Graf Rolshausen delivers excellent value for money with its central location and historic charm. This quaint three-star hotel originating from the 1970s, excels in providing a balanced economy for travelers seeking good price-quality ratios. Guests appreciate the basic yet adequate facilities with many highlighting the clean and comfortably furnished rooms. It's an ideal choice for a functional and suitable short stay.
The centrally located hotel offers the convenience one would expect from its three-star rating, despite some unmet expectations in glamour and service. The breakfast is described as basic but sufficient, aligning with the overall three-star establishment's simplicity.
While the decor might be considered rustic or standard for its rating, the hotel compensates with excellent comfort and an overall very good stay experience. It fits the bill for those seeking value over luxury, making it a practical option for budget-conscious travelers.
Historic
Hotel Graf Rolshausen in Monschau stands out for its rich historical significance and well-preserved architecture, making it a unique lodging choice for those who appreciate history and character. This beautifully restored house, built in the 16th century and rebuilt in the 19th century, is an authentic representation of its time, exuding historic charm and a medieval ambiance.
Guests are consistently impressed by the classical German decor and the meticulous attention to detail that retains the hotel's original atmosphere. The furnishings, complete with antique furniture and classic crockery, align perfectly with the era, enhancing the sense of nostalgia. The hotel's 400-year-old structure, often described as a time machine, offers a genuine old-world experience with vintage touches such as creaking stairs and original beams.
The atmosphere is quaint and charming with beautifully decorated interiors that reflect the historical authenticity of the building. The setting of the hotel within the medieval city of Monschau, adds to its allure, making it a true gem for those seeking a historically immersive stay. The ambiance, particularly in the historical center of the town, further amplifies the nostalgic and medieval charm of the establishment.
Overall, the Hotel Graf Rolshausen offers great value for its historical experience with guests frequently noting its character and uniqueness. This centuries-old building with a castle-like feel, combined with its historical and atmospheric decor, makes staying here a memorable journey back in time.
Honeymoon
Hotel Graf Rolshausen has received glowing reviews for its exceptional offerings tailored to honeymooners and couples celebrating special occasions. The facilities and amenities are often highlighted as being ideal for an unforgettable honeymoon experience. The romantic ambiance of the hotel and the luxurious honeymoon package make it a perfect choice for couples looking to celebrate their special day or a wedding anniversary. Guests often describe their stays as amazing, noting the beautiful setting that enhances their romantic getaway. Whether for a honeymoon or any special occasion, the hotel provides an excellent environment to celebrate in style.
Dog Friendly
Hotel Graf Rolshausen is known for its dog-friendly accommodations in the picturesque old town of Monschau. The atmosphere of the hotel is described as rustic and charming, which adds to the overall appeal for guests traveling with pets. Dogs are allowed in the hotel, but it's worth noting there is an additional charge of €16 per night for bringing a small dog. While this fee might seem high compared to the room price, it ensures that canine companions are welcomed.
Guests have appreciated that pets can join them during meals with dogs being permitted under the table, making for a more inclusive and enjoyable dining experience. Despite some feedback suggesting that the cost for dogs is an extra burden and not matched with additional amenities for pets, the general consensus highlights that dogs are warmly welcomed and their presence is integrated into the hotel’s environment.
No, Hotel Graf Rolshausen doesn't have any pool.
No, a spa isn't available at Hotel Graf Rolshausen.
Yes, Hotel Graf Rolshausen welcomes dogs.
Yes, parking facilities are available at Hotel Graf Rolshausen.