Hotel Flowers
Montecatini Terme
43.88333400,
10.78099700
,
Viale Marconi 8 (check-in At Hotel Villa Rita, Viale Marconi 10)
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Summary of reviewsHotel Flowers enjoys praise for its strategic location, conveniently close to the city center, transportation hubs and attractions like Florence, Pisa and Montecatini. Guests appreciate the serene surroundings and the availability of free parking, making it a well-rounded choice for both tourists and business travelers.
Breakfast at Hotel Flowers receives mixed reviews; many guests commend the generous and varied options, featuring pastries, cold cuts, fruits and homemade cakes. However, there are frequent complaints about the freshness and quality of some items, as well as the lack of labeling and dietary options. These issues suggest room for improvement in the breakfast service to ensure guest satisfaction.
Dinner offerings, on the other hand, are highly rated with guests frequently lauding the fresh, tasty and well-prepared meals. The fixed menu option, particularly priced at 14 EUR with included drinks, is noted for its excellent value. The friendly and accommodating restaurant staff, combined with the quality of the food, makes dining at Hotel Flowers a recommended experience.
Rooms at Hotel Flowers elicit a mixed response; while some guests find them spacious, comfortable and clean, there are significant complaints about outdated furniture, small sizes and maintenance issues, such as non-functioning TVs and air conditioning units. Cleanliness is another concern with reports of dirty sheets, dust and mold. The recurring feedback suggests a need for substantial updates and better maintenance.
Cleanliness overall sees varied comments. Some guests appreciate the clean accommodations, but others report serious hygiene issues, including dirty rooms and facilities. This inconsistency highlights a need for improved cleaning protocols.
Staff interactions at Hotel Flowers are generally positive with many guests praising the friendly, polite and helpful demeanor of the staff, particularly in the restaurant and breakfast areas. However, there are notable anecdotes of unfriendliness and unprofessionalism, especially at the front desk. This suggests a need for more consistent customer service training.
The Wi-Fi service at Hotel Flowers is frequently commended for its strength and accessibility throughout the property, adding convenience for guests. Despite occasional issues with connectivity, the overall feedback indicates reliable service.
The hotel's outdoor pool is a highlight, often described as beautiful, clean and relaxing. Open until 10 PM, it provides plenty of time for guests to enjoy and is well-maintained, contributing positively to the guest experience.
For families, Hotel Flowers proves to be a good choice with amenities like the pool and a varied breakfast adding to its appeal. Despite some dissenting views, the overall consensus supports its suitability for family stays.
However, bed comfort is a significant area of complaint with issues ranging from uncomfortable mattresses to bedbugs and cleanliness concerns. The frequent criticism underscores an urgent need for improvement in bedding quality.
Lastly, while Hotel Flowers offers an attractive price-quality ratio and is valued for its affordability, its three-star rating is questioned by many guests who feel it falls short of the expected standards. This suggests budget-conscious travelers may find it a good deal, but those expecting typical three-star amenities may be disappointed.
Categories
Breakfast at Hotel Flowers receives mixed reviews; many guests commend the generous and varied options, featuring pastries, cold cuts, fruits and homemade cakes. However, there are frequent complaints about the freshness and quality of some items, as well as the lack of labeling and dietary options. These issues suggest room for improvement in the breakfast service to ensure guest satisfaction.
Dinner offerings, on the other hand, are highly rated with guests frequently lauding the fresh, tasty and well-prepared meals. The fixed menu option, particularly priced at 14 EUR with included drinks, is noted for its excellent value. The friendly and accommodating restaurant staff, combined with the quality of the food, makes dining at Hotel Flowers a recommended experience.
Rooms at Hotel Flowers elicit a mixed response; while some guests find them spacious, comfortable and clean, there are significant complaints about outdated furniture, small sizes and maintenance issues, such as non-functioning TVs and air conditioning units. Cleanliness is another concern with reports of dirty sheets, dust and mold. The recurring feedback suggests a need for substantial updates and better maintenance.
Cleanliness overall sees varied comments. Some guests appreciate the clean accommodations, but others report serious hygiene issues, including dirty rooms and facilities. This inconsistency highlights a need for improved cleaning protocols.
Staff interactions at Hotel Flowers are generally positive with many guests praising the friendly, polite and helpful demeanor of the staff, particularly in the restaurant and breakfast areas. However, there are notable anecdotes of unfriendliness and unprofessionalism, especially at the front desk. This suggests a need for more consistent customer service training.
The Wi-Fi service at Hotel Flowers is frequently commended for its strength and accessibility throughout the property, adding convenience for guests. Despite occasional issues with connectivity, the overall feedback indicates reliable service.
The hotel's outdoor pool is a highlight, often described as beautiful, clean and relaxing. Open until 10 PM, it provides plenty of time for guests to enjoy and is well-maintained, contributing positively to the guest experience.
For families, Hotel Flowers proves to be a good choice with amenities like the pool and a varied breakfast adding to its appeal. Despite some dissenting views, the overall consensus supports its suitability for family stays.
However, bed comfort is a significant area of complaint with issues ranging from uncomfortable mattresses to bedbugs and cleanliness concerns. The frequent criticism underscores an urgent need for improvement in bedding quality.
Lastly, while Hotel Flowers offers an attractive price-quality ratio and is valued for its affordability, its three-star rating is questioned by many guests who feel it falls short of the expected standards. This suggests budget-conscious travelers may find it a good deal, but those expecting typical three-star amenities may be disappointed.
Dog Friendly Hotel
This hotel is a pet-friendly option in Montecatini Terme, offering accommodation for guests and their pets.
Cheap Hotel
This hotel offers a cost-effective stay. Guests can expect basic comfort and convenience without high costs.
Hotel with Gym
Hotel Flowers includes gym facilities. The hotel also boasts a well-maintained outdoor pool, offering an additional means for physical activity.
Small Hotel
Hotel Flowers is located in the heart of Montecatini Terme's historic center. It offers charming rooms and a rooftop terrace, providing a unique and intimate experience.
3-Star Hotel
This hotel features complimentary parking and an outdoor swimming pool. It's located near Chiesa San Francesco D'Assisi and offers a convenient base for exploring the area.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
About Hotel Flowers
License: 047011ALB0096, IT047011A1EZFB9FDV
Guest Reviews
Location
The hotel's strategic position makes it an ideal base for exploring nearby cities like Florence, Pisa and Montecatini. Its central location allows visitors to enjoy local attractions such as the thermal baths, cable cars and the beautiful Tuscany region. Despite being close to the hustle and bustle of the city center, the hotel manages to maintain a peaceful atmosphere, offering a perfect balance for both relaxation and exploration.
In addition to its prime location, Hotel Flowers is noted for its exceptional value for money. This, combined with its convenient amenities, such as the pool and free parking, makes it a favored choice among visitors looking for both comfort and accessibility. Overall, Hotel Flowers provides a well-rounded stay with its unbeatable location, making it a great option for tourists and business travelers alike.
Breakfast
However, some guests expressed dissatisfaction with certain aspects of the breakfast service. Complaints about the freshness and quality of the food were recurrent with mentions of damp biscuits, hard croissants and watery chocolate. The lack of food labeling raised concerns for those with allergies or dietary restrictions. Additionally, the breakfast service was occasionally criticized for being low on supplies with items not being refilled promptly. Issues such as poor quality ingredients, repetitive offerings and lack of healthy options like fruits and yogurt were also noted.
While the breakfast included in the stay adds value, there is a clear indication that certain improvements can enhance the overall guest experience. These improvements could focus on maintaining freshness, variety and ensuring a more hygienic and well-stocked buffet. Despite the criticisms, the positive praises about the abundant and varied options at breakfast show potential to satisfy a broad spectrum of guests.
Dinner
The restaurant’s fixed menu option has received positive remarks for its affordability without compromising flavor or portion size. In particular, the evening menu priced at 14 EUR with included drinks is noted as a standout feature, offering a highly economical yet delightful dining experience.
Flexibility in dining times and the presence of a friendly, accommodating waiter add extra value to the overall experience. Moreover, the structure of the hotel itself is welcoming, making it a pleasant setting for meals.
While the food selection may be somewhat limited for vegetarians and there are rare mentions of less favorable experiences, the majority of reviews recommend dining at the hotel. The dinner experience at Hotel Flowers is described as a pleasant surprise with consistently excellent main courses and desserts being a highlight for many guests.
Overall, Hotel Flowers offers a highly recommended dinner experience that combines quality, affordability and excellent service, making it a compelling choice for travelers staying in Montecatini.
Rooms
Beds
A common theme among the reviews was the double beds, which were often created by joining two single beds. This setup led to discomfort for many guests due to gaps and uneven surfaces. Additionally, the cleanliness of the bedding came into question with numerous mentions of stained sheets, dusty bedspreads and even torn quilts.
Despite these drawbacks, a few reviews mentioned the beds being somewhat or fairly comfortable with clean bedding in some cases. However, these positive notes were overshadowed by frequent complaints about the overall state and hygiene of the beds, as well as ancillary issues such as noisy environments and faulty heating. The general consensus indicates that the beds at Hotel Flowers are in need of significant improvement to meet guest expectations.
Cleanliness
Some rooms were reported as dirty with stained sheets and towels, dusty surfaces and floors harboring insects, including cockroaches. Mold was noted on walls and the air conditioning units were described as loud and old. Additional complaints pointed to dirty walls, unpleasant odors in corridors and shower and bathroom facilities requiring more thorough cleaning.
While some reviewers found the bathrooms to be relatively clean, there were frequent complaints about superficial cleaning and neglected areas, both in rooms and common spaces. The pool area, in particular, was criticized for murky water and a lack of proper upkeep, leading to a disappointing experience for guests expecting a clean and hygienic environment.
In summary, while Hotel Flowers has received praise for providing clean and comfortable accommodations, there are recurring complaints that indicate substantial room for improvement in their overall cleanliness and maintenance efforts.
Staff
However, the positive assessments are balanced by complaints of unfriendliness, unprofessionalism and occasional rudeness. Front desk interactions, in particular, appear to suffer with reports of unhelpful and dismissive receptionists who sometimes fail to communicate effectively or address basic guest needs. Instances of staff being inattentive or unavailable have led to a perception of inconsistency in the level of service provided.
Overall, while the hotel boasts numerous friendly and professional staff who enhance the guest experience, there are notable areas in need of service improvement and more consistent attentiveness.
Wi-Fi
The hotel ensures complimentary Wi-Fi, which adds convenience for guests who may have not expected internet access as part of their stay. Despite some reports of no connection during the day and occasional slow Wi-Fi, overall feedback indicates that the service is reliable and caters well to the needs of most guests. However, it may be worth noting that a few customers have experienced issues with no Wi-Fi connection at times, highlighting a potential area for improvement.
For many visitors, the free, accessible and good Wi-Fi service at Hotel Flowers stands out, enhancing the overall stay.
Pool
Many reviews point out the cleanliness and size of the pool, calling it large and very nice. The clean and pleasant environment of the swimming pool is a recurring theme. There are mentions of specific times when the pool was not up to standard, being described as very cold or not clean, but these seem to be exceptions rather than the norm.
Overall, the pool area at Hotel Flowers earns positive remarks for its appearance and maintenance, making it a significant asset for a relaxing stay.
Family
3 Star
However, the three-star rating draws considerable criticism. Numerous guests feel the hotel does not meet the standards of a three-star establishment, describing services and cleanliness as subpar and emphasizing the need for improvements and refreshments. Some reviews even suggest that the hotel deserves just one star, pointing out issues like dirty beds and cold rooms.
Overall, while Hotel Flowers might disappoint those expecting typical three-star quality, its pricing makes it an attractive option for budget-conscious travelers who prioritize economy over luxury.
Outdoor Pool
Yes, Hotel Flowers has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Flowers.
Yes, Hotel Flowers welcomes dogs.
No, parking facilities aren't available at Hotel Flowers.
Yes, Hotel Flowers has a gym.
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