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Hotel Raphael

Montecatini Terme , Via Derna 9 (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Raphael is highly regarded for its strategic and convenient location in Florence, making it an ideal base for exploring the city and the Tuscany region. Guests appreciate its proximity to the city center and its ease of access to local attractions and dining options. The welcoming and clean environment, maintained by the courteous and attentive staff, contributes greatly to the overall positive experience.

The breakfast at Hotel Raphael receives significant praise for its quality and variety. Guests enjoy the extensive selection of both sweet and savory options, ensuring a satisfying start to the day. The staff enhance the dining experience with their friendliness and attentiveness, although a few guests suggest some improvements in the choices of savory dishes.

The rooms at Hotel Raphael offer a blend of comfort and modernity, with a strong emphasis on cleanliness. While some rooms are noted to be on the smaller side, and occasional issues with noise and air conditioning arise, the well-equipped spaces and comfortable beds generally leave a good impression. The hotel's focus on hygiene is evident throughout, contributing to a pleasant stay.

The staff at Hotel Raphael are consistently commended for their exemplary service. Guests frequently highlight the team’s professionalism, kindness, and readiness to assist, which fosters a warm and welcoming environment. This high level of service is a standout feature of the hotel, contributing significantly to guest satisfaction.

Despite minor areas for improvement, Hotel Raphael manages to offer a clean, comfortable, and well-serviced environment at an appropriate price, making it a preferred choice for travelers to Florence.
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Categories

Cheap Hotel

This hotel offers budget-conscious accommodation. It provides necessary amenities for a comfortable, affordable visit.

Dog Friendly Hotel

3-Star Hotel

Room Types

Single Room Offering free Wi-Fi and air conditioning, this room comes with a satellite flat-screen TV, safe and tiled floors.

Double or Twin Room Offering free Wi-Fi and air conditioning, this room comes with a satellite flat-screen TV, safe and tiled floors. Please specify bed preference when booking.

Triple Room Offering free Wi-Fi and air conditioning, this room comes with a satellite flat-screen TV, safe and tiled floors. Please specify bed preference when booking.

About Hotel Raphael

License: IT047011A1KPW44NRR

Guest Reviews

7.9

Good

Location

Nestled in a strategic spot, Hotel Raphael offers an ideal location for travelers wishing to explore the charms of Florence with ease. Its proximity to the city's center means guests can conveniently reach various attractions on foot, striking a balance between bustling city life and tranquility. Situated just a short stroll from the train station, the hotel provides seamless access to Florence and the wider region of Tuscany, making it a central hub for exploration. Notably, the location receives high praise for being easy to find and surrounded by an array of dining options, ensuring convenience and variety. Guests also appreciate the hotel’s cleanliness and the courteous, helpful staff. Additionally, the breakfast offerings complement the excellent setting, contributing to a pleasant and comfortable stay. Overall, Hotel Raphael stands out as a well-located haven for both relaxation and adventure.

Breakfast

At Hotel Raphael, guests consistently praise the breakfast offerings, highlighting both quality and variety. The morning spread boasts a satisfying mix of sweet and savory options, including croissants, homemade cakes, pastries, cheese, cold cuts, and an array of fresh fruit and vegetables. It's not just the selection that's impressive but also the abundance, ensuring no guest leaves wanting. The inclusion of fresh orange juice and well-prepared coffee adds to the appeal, though some have modest expectations for the cappuccino. The breakfast extends to accommodate an American-style preference, providing eggs and yogurt among the selections. Alongside the culinary offerings, the staff receives accolades for their friendliness and attentiveness, enhancing the overall breakfast experience. While there is a minor note about limited savory choices, the overall sentiment remains overwhelmingly positive, positioning the breakfast as a standout feature at Hotel Raphael, complemented by the hospitable and helpful staff.

Rooms

Hotel Raphael offers a blend of spaciousness and coziness, although guests have noted a variation in room sizes. Some rooms, particularly the apartments, are very small, which can be a drawback for those seeking more space. Despite this, many rooms are praised for their spaciousness and cleanliness, with daily upkeep ensuring they remain tidy and presentable. Guests appreciate the very well-equipped rooms that include all necessary amenities, contributing to a comfortable stay.

The beds receive commendation for their comfort, with fresh sheets enhancing the overall sleeping experience. However, the bathrooms have been consistently mentioned as very narrow or small, which could present an inconvenience for some visitors.

While the structure is described as clean and comfortable, some guests have found issues with the soundproofing, as noise from corridors and adjacent rooms can intrude on the tranquility. Additionally, the absence of air conditioning, despite earlier promises, and occasional encounters with mosquitoes have been pointed out as areas needing improvement.

On the positive side, the cleanliness and modernity of the rooms, along with a comfortable atmosphere, provide a reassuring level of quality for what guests perceive to be an appropriate price. Overall, the hotel manages to offer clean and well-appointed rooms that cater well to basic needs, but may benefit from modernization in some aspects to enhance comfort and functionality.

Beds

Hotel Raphael offers a mix of bed experiences, with many guests praising the comfort of the beds and the quality of the linens. The majority of reviews highlight the beds as comfortable, and many guests found that their linens were clean and pleasantly fragrant, contributing to a restful atmosphere. However, there are some criticisms regarding the bedding. Some guests noted discomfort due to thin mattresses or beds that were quite hard, reducing the overall experience. Moreover, certain rooms had beds composed of metal frames that squeaked, adding to the noise disturbance. While certain aspects of the bedding may detract from the stay, the hotel frequently provides a clean and spacious room environment. Unfortunately, issues such as dampness and noise throughout the night can affect guests' ability to enjoy the full tranquility expected from such accommodation.

Cleanliness

Hotel Raphael stands out for its commendable attention to cleanliness, receiving consistent praise for the immaculate condition of its rooms and overall facility. Guests frequently note the clean and welcoming atmosphere, enhanced by the well-maintained and fragrant linens. This focus on hygiene extends throughout the hotel, contributing to a comfortable stay. While the bathrooms are noted to be on the smaller side, the exceptional cleanliness and comfort of the beds make up for it. Furthermore, the hotel offers an excellent breakfast experience, which is both varied and of high quality, complementing the pleasant interactions with the friendly and attentive staff. Despite minor issues with cleaning in hallways, the overall impression is of a well-cared-for and pristine environment perfect for travelers who value cleanliness and order.

Staff

The reviews paint a vivid picture of Hotel Raphael's staff as an exemplary highlight of the guest experience. Characterized by their kindness, professionalism, and attentiveness, the team frequently receives accolades for their welcoming nature and readiness to assist with any guest needs. Guests consistently describe the staff as extremely friendly and courteous, highlighting their exceptional hospitality and ability to address issues swiftly. The management is commended for fostering a warm and hospitable environment, ensuring guests feel genuinely cared for throughout their stay. The team includes individuals noted for their dynamic and impeccable service, adding to the overall appeal of the hotel. Despite unforeseen circumstances that led some guests to be redirected to another property where the excellence of the team was likewise evident, the staff's dedication to customer satisfaction remains a defining feature of Hotel Raphael.

No, Hotel Raphael doesn't have any pool.

No, a spa isn't available at Hotel Raphael.

Yes, Hotel Raphael welcomes dogs.

No, parking facilities aren't available at Hotel Raphael.

No, Hotel Raphael doesn't have a gym.

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