Holiday Inn Monterrey-Parque Fundidora by IHG
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Summary of reviewsHoliday Inn Monterrey-Parque Fundidora by IHG, enjoys notable acclaim for its prime location nestled near the expansive Fundidora Park, making it an ideal choice for families, event-goers and business travelers. Guests frequently praise the accessibility to nearby venues such as Cintermex, Arena Monterrey and Auditorio Citibanamex, offering a seamless blend of urban convenience and scenic views.
The breakfast experience stands out positively with many guests lauding the delicious, varied offerings that cater to different dietary preferences. Although the buffet style is well-regarded, some guests suggest enhancements in the variety and speed of service during peak hours.
The restaurant garners mixed feedback with high praises for specific events like the New Year's Eve dinner and overall quality of dishes. However, there's a need for improvement in menu diversity and consistency, along with more transparency in pricing and service.
Guests find the rooms spacious and beds exceptionally comfortable, ensuring a good night's sleep. However, the rooms are in dire need of modernization with common complaints about outdated furniture, malfunctioning amenities and maintenance issues affecting the overall experience. Cleanliness inconsistencies have also been reported, ranging from dirty carpets to occasional pests, although many appreciate the daily upkeep of the rooms.
Staff interactions are mainly positive with frequent mentions of friendly and dedicated service, especially in the restaurant. However, there are occasional issues with reception efficiency and varying service quality.
Wifi service at the hotel receives mixed reviews with some guests praising the signal strength while others encounter significant connectivity issues. The pool area also reflects dissatisfaction due to maintenance problems and cleanliness issues, detracting from its potential appeal.
Overall, the comfortable beds, strategic location and pleasant general atmosphere make the Holiday Inn Monterrey-Parque Fundidora a favorable option. With improvements in room modernization, service consistency and facility maintenance, the hotel could significantly enhance the guest experience, aligning it closer with five-star standards. It proves to be a particularly strong choice for business travelers due to its proximity to key venues and adequate business amenities, though some enhancements in technology services and breakfast offerings would be beneficial.
Categories
The breakfast experience stands out positively with many guests lauding the delicious, varied offerings that cater to different dietary preferences. Although the buffet style is well-regarded, some guests suggest enhancements in the variety and speed of service during peak hours.
The restaurant garners mixed feedback with high praises for specific events like the New Year's Eve dinner and overall quality of dishes. However, there's a need for improvement in menu diversity and consistency, along with more transparency in pricing and service.
Guests find the rooms spacious and beds exceptionally comfortable, ensuring a good night's sleep. However, the rooms are in dire need of modernization with common complaints about outdated furniture, malfunctioning amenities and maintenance issues affecting the overall experience. Cleanliness inconsistencies have also been reported, ranging from dirty carpets to occasional pests, although many appreciate the daily upkeep of the rooms.
Staff interactions are mainly positive with frequent mentions of friendly and dedicated service, especially in the restaurant. However, there are occasional issues with reception efficiency and varying service quality.
Wifi service at the hotel receives mixed reviews with some guests praising the signal strength while others encounter significant connectivity issues. The pool area also reflects dissatisfaction due to maintenance problems and cleanliness issues, detracting from its potential appeal.
Overall, the comfortable beds, strategic location and pleasant general atmosphere make the Holiday Inn Monterrey-Parque Fundidora a favorable option. With improvements in room modernization, service consistency and facility maintenance, the hotel could significantly enhance the guest experience, aligning it closer with five-star standards. It proves to be a particularly strong choice for business travelers due to its proximity to key venues and adequate business amenities, though some enhancements in technology services and breakfast offerings would be beneficial.
Hotel with Swimming Pool
Located near Parque Fundidora, this hotel features a swimming pool and comfortable rooms. It is a convenient option for those visiting the park and other nearby attractions.
Outdoor Pool
Business Hotel
This hotel offers business facilities and services, making it suitable for corporate travelers. Located in Parque Fundidora, it provides easy access to business events and offers amenities for a comfortable stay.
Accessible Hotel
This hotel has wheelchair access and facilities for disabled guests. It features a roll-in shower and handicapped parking. There is flat terrain between parking and the entrance, with curb cuts and street parking being wheelchair accessible. Designated accessible parking spaces with signs are available.
Hotel with Gym
This hotel is tagged as having gym facilities.
Hotel where Extra Health & Safety Measures Have Been Taken
As part of the IHG group, this hotel likely follows corporate-level health and safety standards. These standards typically include enhanced cleaning protocols, social distancing measures, and staff training on hygiene practices to ensure guest safety.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Show more...Yes, to all guests
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel with Tennis Courts
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled within Monterrey's urban treescape, the Holiday Inn Monterrey-Parque Fundidora offers a prime location that resonates favorably with its guests. Positioned just steps away from the expansive Fundidora Park, the hotel serves as a convenient haven for visitors attending events at nearby venues like Cintermex, Arena Monterrey and Auditorio Citibanamex.
The hotel's enviable proximity to the park makes it an ideal choice for families, festival-goers and business travelers alike, who appreciate the ease of access and the scenic views of Fundidora Park. Guests frequently highlight that walking to events in the park or exploring the city’s attractions like the Santa Lucia promenade is remarkably straightforward from this location.
Many visitors underscore the strategic advantage this location offers, describing it as exceptional and unbeatable. The stay is further enriched by top-notch facilities, friendly staff and comfortable rooms, aligning well with the expectations of those looking for a tranquil yet central retreat.
This seamless integration with Fundidora Park not only enhances the travel experience but also provides a serene backdrop to the bustling events, making the Holiday Inn Monterrey-Parque Fundidora a standout choice for lodging in Monterrey.
The breakfast experience at Holiday Inn Monterrey-Parque Fundidora by IHG, is generally well-regarded by guests. Many reviews highlight the quality and taste of the breakfast, describing it as excellent, great and delicious. Guests appreciate the variety offered, noting that it is both sufficient and varied with options that cater to different dietary preferences, including vegetarian choices.
The buffet style is specifically mentioned as being very good or even excellent in terms of both quality and variety, although some guests feel it could benefit from more diverse options and faster service during peak hours. The breakfast is often included in the room rate, which many find convenient and consider to be good value.
However, there are some criticisms. A few guests have mentioned that the buffet can be repetitive and limited in selection at times. Additionally, there are occasional issues with running out of food early and long waiting times, especially during busy hours. Despite these drawbacks, the overall sentiment about the breakfast is largely positive with many guests praising both the food and the friendly service. The hotel's superb location and pleasant dining experience further enhance the breakfast offering.
The dining experience at the Holiday Inn Monterrey-Parque Fundidora offers a mix of impressions based on guest reviews. Positively highlighted is the delicious and varied food with particularly high praise for the New Year's Eve dinner event, which featured an exceptional buffet, live music entertainment and commendable service. Guests often note that the restaurant's menu and the quality of its dishes stand out, even recommending booking ahead to ensure a good experience.
Despite these praises, several areas of improvement are also noted. Guests mention that the buffet service, while tasty, could benefit from more variety. Some reviews indicate dissatisfaction with the general menu selection and the inconsistency in food quality, notably citing specific instances like hard French fries and poorly made scrambled eggs.
Service quality seems to be a hit-or-miss aspect with some guests describing excellent attention from the staff, while others recount encounters with terrible service and long waits for room service. Additionally, the prices at the restaurant are considered excessive by some and transparency issues with hidden service charges have been reported.
Overall, while the Holiday Inn Monterrey-Parque Fundidora's restaurant enjoys acclaim for specific events and generally good food, it faces challenges regarding menu diversity, service consistency and pricing.
Despite the undeniable charm of Holiday Inn Monterrey-Parque Fundidora's spacious rooms and comfortable bedding, guest reviews indicate that the hotel is in dire need of modernization. Guests consistently noted that the rooms, while clean and comfortable, are distinctly old and could benefit from a thorough remodel. Common complaints included musty smells, malfunctioning air conditioning and outdated furniture. Safety boxes and televisions were often missing or non-functional and many bathrooms had maintenance issues, such as leaks, clogged drains and stuck doors.
The size and layout of the rooms received praise with several guests finding them sufficiently spacious and well-furnished. Despite these positives, operational hiccups such as rooms not ready at check-in, unprogrammed room keys and inconsistent room service detracted from the overall experience. Cleanliness was another significant area of concern with reports of hair in tubs, smelly carpets, dirty windows and the occasional pest problem.
While the beds and pillows were noted as particularly comfortable and conducive to a good night's sleep, the overall upkeep of the facilities, including the pool and common areas, left much to be desired. Specific mentions of insufficient water in the pool for proper filtration and a general lack of maintenance highlighted the need for attention to detail. The hotel’s convenient location and overall comfort level were acknowledged, but many guests felt that the hospitality experience could be vastly improved with better cleanliness, upkeep and a more attentive staff.
The beds at the Holiday Inn Monterrey-Parque Fundidora have received consistent praise from guests for their exceptional comfort. The common sentiment across numerous reviews highlights the super comfortable beds and pillows with many guests emphasizing how well they slept. Cleanliness also stands out with beds and bathrooms being described as very clean and well-maintained, contributing to a pleasant stay.
However, there are some negative mentions with a few guests noting issues like dirty bedspreads and hard pillows. Despite these outliers, the overall feedback attests to the hotel's dedication to providing a restful experience with most guests showing high satisfaction regarding the bed comfort, contributing to a memorable and restorative visit. The combination of comfortable beds, clean rooms and pleasant amenities make it a favorable choice for travelers looking for a good night's sleep.
The Holiday Inn Monterrey-Parque Fundidora by IHG, boasts a highly praised location that guests find convenient and attractive. Many visitors noted the comfort and cleanliness of the rooms, highlighting the daily upkeep and the quality of personal hygiene products provided. The shared spaces, including bathrooms, maintain a good level of cleanliness and public areas are generally kept to standard.
However, the consistency of cleaning services appears to be an issue with several guests reporting dirty carpets, neglected hallways and poorly maintained facilities. Specific complaints included leftover items from previous guests, dusty areas and insufficient vacuuming of carpets. Instances of unclean bathrooms and unpleasant odors further detracted from the overall experience.
Despite some guests’ satisfaction with the cleanliness, others pointed out serious lapses such as dirty pools, old and stained towels and lack of proper room service during their stay. Some rooms were reportedly found with mold, dust or even remnants of human waste. There were also mentions of shabby or broken accessories needing attention throughout the facility.
In summary, while the hotel excels in location and offers comfortable, well-maintained rooms to many, its inconsistent cleaning practices and outdated facilities highlight a need for improvement to ensure a reliably pleasant stay for all guests.
Holiday Inn Monterrey-Parque Fundidora by IHG, receives a mix of reviews regarding its staff, highlighting numerous positive experiences alongside some areas needing improvement. Guests frequently praise the friendliness and attentiveness of the staff, describing them as very kind, helpful and dedicated. The restaurant staff, in particular, is often commended for their excellent service and courteous demeanor. Additionally, the overall client service tends to be exceptional with several instances of staff members going above and beyond to ensure a pleasant stay.
However, a few reviews point out less satisfactory interactions, such as issues with the reception staff, slow check-in processes and occasional rudeness from certain employees. There are mentions of unsatisfactory dining room service and the need for better response times and more receptionists.
Despite these negative aspects, the hotel manages to leave a lasting positive impression due to the majority of experiences being favorable. The staff's general professionalism and positive energy contribute significantly to the overall guest experience, making it a recommended choice for many visitors.
When it comes to the wifi at the Holiday Inn Monterrey-Parque Fundidora, guest reviews reveal a mixed experience. While some guests found the wifi signal to be excellent and praised the good internet, others reported very poor and terrible wifi. There seems to be a need for improvement in the wifi service, as those experiencing issues found no help with the internet. Nevertheless, the hotel does have a friendly staff and pleasant views that guests appreciated.
The pool at Holiday Inn Monterrey-Parque Fundidora poses significant issues for guests seeking to enjoy this amenity. The recurring theme from guest reviews highlights that the pool often remains closed or under maintenance, which can be quite inconvenient. When accessible, guests commonly find the pool to be very dirty with trash, cockroaches and cigarette butts reported. Despite the allure of an outdoor pool, the water is frequently described as freezing cold, making it uncomfortable even in hot weather. A suggestion from guests is for the hotel to consider heating the pool to enhance the experience. The pool area's neglect detracts from its potential charm, despite some noting the fountains and surrounding areas could be very nice under better maintenance.
Holiday Inn Monterrey-Parque Fundidora receives high praise for its superb facilities and exceptional service, consistently being described as an excellent and the best option for travelers. Guests frequently highlight its well-maintained and excellent conditions with everything meeting or exceeding expectations. The hotel's location is convenient, especially for concert-goers due to its proximity to event venues. The hotel is also noted for its beautiful decor, including a noteworthy shelf with beautiful fish. However, some reviewers feel that the cleanliness should be improved to fully match the standards of a five-star rating. Despite this, the overall consensus is overwhelmingly positive with many guests suggesting it deserves an even higher rating.
Holiday Inn Monterrey-Parque Fundidora by IHG, stands out as a prime choice for business travelers, thanks to its strategic location next to Fundidora Park and the Cintermex conference center. The hotel's connection with these venues simplifies attending business meetings and conferences, making it a convenient headquarters for any professional event. Guests appreciate the sufficient and pleasant conference spaces and services and the excellent business center further enhances the facility's appeal for business purposes.
The overall attention and service fees are highly regarded, ensuring prompt and satisfactory experiences during stays. Navigation within the hotel is easy, contributing to a smooth and efficient business visit. The good room service reflects the hotel’s commitment to accommodating the needs of corporate guests.
Despite these positives, there are some areas for improvement. Issues have been noted with the TV functionality, including problems with remote controls and limited to no TV channels, which could be a minor inconvenience after a long day of meetings. Additionally, the WiFi service could benefit from enhancements to more reliably support business activities. Some guests mentioned that the breakfast offerings could be improved, although its quality is generally good and its location near Santa Lucia Promenade and Fundidora Park provides a pleasant environment.
Ultimately, for business travelers, Holiday Inn Monterrey-Parque Fundidora offers a strategically located and well-equipped venue that meets the essential needs for professional engagements, though with some room for minor improvements.
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Location
The hotel's enviable proximity to the park makes it an ideal choice for families, festival-goers and business travelers alike, who appreciate the ease of access and the scenic views of Fundidora Park. Guests frequently highlight that walking to events in the park or exploring the city’s attractions like the Santa Lucia promenade is remarkably straightforward from this location.
Many visitors underscore the strategic advantage this location offers, describing it as exceptional and unbeatable. The stay is further enriched by top-notch facilities, friendly staff and comfortable rooms, aligning well with the expectations of those looking for a tranquil yet central retreat.
This seamless integration with Fundidora Park not only enhances the travel experience but also provides a serene backdrop to the bustling events, making the Holiday Inn Monterrey-Parque Fundidora a standout choice for lodging in Monterrey.
Breakfast
The buffet style is specifically mentioned as being very good or even excellent in terms of both quality and variety, although some guests feel it could benefit from more diverse options and faster service during peak hours. The breakfast is often included in the room rate, which many find convenient and consider to be good value.
However, there are some criticisms. A few guests have mentioned that the buffet can be repetitive and limited in selection at times. Additionally, there are occasional issues with running out of food early and long waiting times, especially during busy hours. Despite these drawbacks, the overall sentiment about the breakfast is largely positive with many guests praising both the food and the friendly service. The hotel's superb location and pleasant dining experience further enhance the breakfast offering.
Dinner
Despite these praises, several areas of improvement are also noted. Guests mention that the buffet service, while tasty, could benefit from more variety. Some reviews indicate dissatisfaction with the general menu selection and the inconsistency in food quality, notably citing specific instances like hard French fries and poorly made scrambled eggs.
Service quality seems to be a hit-or-miss aspect with some guests describing excellent attention from the staff, while others recount encounters with terrible service and long waits for room service. Additionally, the prices at the restaurant are considered excessive by some and transparency issues with hidden service charges have been reported.
Overall, while the Holiday Inn Monterrey-Parque Fundidora's restaurant enjoys acclaim for specific events and generally good food, it faces challenges regarding menu diversity, service consistency and pricing.
Rooms
The size and layout of the rooms received praise with several guests finding them sufficiently spacious and well-furnished. Despite these positives, operational hiccups such as rooms not ready at check-in, unprogrammed room keys and inconsistent room service detracted from the overall experience. Cleanliness was another significant area of concern with reports of hair in tubs, smelly carpets, dirty windows and the occasional pest problem.
While the beds and pillows were noted as particularly comfortable and conducive to a good night's sleep, the overall upkeep of the facilities, including the pool and common areas, left much to be desired. Specific mentions of insufficient water in the pool for proper filtration and a general lack of maintenance highlighted the need for attention to detail. The hotel’s convenient location and overall comfort level were acknowledged, but many guests felt that the hospitality experience could be vastly improved with better cleanliness, upkeep and a more attentive staff.
Beds
However, there are some negative mentions with a few guests noting issues like dirty bedspreads and hard pillows. Despite these outliers, the overall feedback attests to the hotel's dedication to providing a restful experience with most guests showing high satisfaction regarding the bed comfort, contributing to a memorable and restorative visit. The combination of comfortable beds, clean rooms and pleasant amenities make it a favorable choice for travelers looking for a good night's sleep.
Cleanliness
However, the consistency of cleaning services appears to be an issue with several guests reporting dirty carpets, neglected hallways and poorly maintained facilities. Specific complaints included leftover items from previous guests, dusty areas and insufficient vacuuming of carpets. Instances of unclean bathrooms and unpleasant odors further detracted from the overall experience.
Despite some guests’ satisfaction with the cleanliness, others pointed out serious lapses such as dirty pools, old and stained towels and lack of proper room service during their stay. Some rooms were reportedly found with mold, dust or even remnants of human waste. There were also mentions of shabby or broken accessories needing attention throughout the facility.
In summary, while the hotel excels in location and offers comfortable, well-maintained rooms to many, its inconsistent cleaning practices and outdated facilities highlight a need for improvement to ensure a reliably pleasant stay for all guests.
Staff
However, a few reviews point out less satisfactory interactions, such as issues with the reception staff, slow check-in processes and occasional rudeness from certain employees. There are mentions of unsatisfactory dining room service and the need for better response times and more receptionists.
Despite these negative aspects, the hotel manages to leave a lasting positive impression due to the majority of experiences being favorable. The staff's general professionalism and positive energy contribute significantly to the overall guest experience, making it a recommended choice for many visitors.
Wi-Fi
Pool
5 Star
Business
The overall attention and service fees are highly regarded, ensuring prompt and satisfactory experiences during stays. Navigation within the hotel is easy, contributing to a smooth and efficient business visit. The good room service reflects the hotel’s commitment to accommodating the needs of corporate guests.
Despite these positives, there are some areas for improvement. Issues have been noted with the TV functionality, including problems with remote controls and limited to no TV channels, which could be a minor inconvenience after a long day of meetings. Additionally, the WiFi service could benefit from enhancements to more reliably support business activities. Some guests mentioned that the breakfast offerings could be improved, although its quality is generally good and its location near Santa Lucia Promenade and Fundidora Park provides a pleasant environment.
Ultimately, for business travelers, Holiday Inn Monterrey-Parque Fundidora offers a strategically located and well-equipped venue that meets the essential needs for professional engagements, though with some room for minor improvements.
Yes, Holiday Inn Monterrey-Parque Fundidora by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Monterrey-Parque Fundidora by IHG.
No, Holiday Inn Monterrey-Parque Fundidora by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Monterrey-Parque Fundidora by IHG.
Yes, Holiday Inn Monterrey-Parque Fundidora by IHG has a gym.
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