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Summary of reviewsTravohotel Monterrey Histórico enjoys an exceptional location right in downtown Monterrey, making it a prime choice for those who prefer exploring the city on foot. The hotel's central position places guests near a plethora of dining options, shopping venues and attractions like Macroplaza. Furthermore, the proximity to a metro station just half a block away adds to the convenience, offering easy access to other parts of the city. With commercial sites, vibrant nightlife and essential services within walking distance, this hotel's location is consistently praised as excellent and very central, fulfilling the needs of travelers looking for leisurely strolls or structured itineraries.
Despite the excellent location, the rooms have received mixed reviews with the majority of feedback pointing to significant maintenance and cleanliness issues. Although some guests find the rooms spacious and the beds comfortable, there are frequent complaints about musty smells, old and stained carpets and outdated facilities. Issues like malfunctioning air conditioning, poor lighting and inadequate water drainage in bathrooms are commonly reported. Notably, some visitors have encountered pests such as cockroaches and bedbugs, further detracting from the overall experience. While the hotel does provide basic amenities, potential guests should be aware of these maintenance challenges.
Cleanliness is another area that requires considerable improvement. While some guests noted acceptable levels of cleanliness, the general sentiment emphasizes dirty carpets, musty odors, dusty surfaces and neglected bathrooms. Reports of stained walls, rusty fixtures and housekeeping inefficiencies are common, leading to a perception of an outdated and poorly maintained establishment.
On a brighter note, the staff at Travohotel Monterrey Histórico often receive high praise for their attentiveness and friendliness. Many guests commend the helpful and polite service, finding the reception staff particularly excellent. Occasional mentions of inconsistent service do appear, but the majority of reviews reflect a generally positive experience with the hotel personnel.
The wifi service at the hotel has mixed reviews with many guests criticizing the unstable and slow connection. Some visitors have managed to get a good signal, but the need for improvement in internet quality is evident, especially for business travelers requiring reliable access.
In summary, Travohotel Monterrey Histórico offers an outstanding location in the heart of Monterrey with the convenience of nearby public transportation and amenities. While the staff are often praised for their friendly and helpful nature, the rooms and general cleanliness require significant attention to better meet guest expectations. Show more
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Categories
3-Star Hotel
This hotel offers a comfortable stay in the historic district of Monterrey, providing easy access to local attractions. With essential amenities and a focus on value, it's a reliable choice for budget-conscious travelers.
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Room Types
Double Room with Two Double BedsThis air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Double RoomThis air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Guest Reviews
7.2
Good
Location
Travohotel Monterrey Histórico boasts an enviable location right in the heart of downtown Monterrey. This central positioning places guests within easy walking distance of numerous restaurants, shops and must-visit attractions like Macroplaza. The hotel's situation makes it ideal for those wanting to explore the city on foot and soak in the local culture without the hassle of transportation. Accessibility is a key highlight with the metro station just half a block away, providing convenient links to other parts of the city.
Guests frequently praise the hotel's proximity to a myriad of dining options and vibrant nightlife, including bars and clubs. The area around the hotel is noted for its security and offers a mix of commercial sites, food stands and essential services like pharmacies and convenience stores.
Overall, the location is consistently highlighted as 'excellent,' 'perfect,' and 'very central,' making it effortlessly convenient for both leisurely strolls and more structured itineraries. The hotel's parking facilities add further ease for travelers with vehicles. With everything so close by, the location of Travohotel Monterrey Histórico stands out as its most commendable feature, providing a strategic base for any visit to Monterrey.
Rooms
Travohotel Monterrey Histórico offers rooms that, while spacious enough for a comfortable rest, face significant maintenance and cleanliness challenges. Guests often highlight that the rooms and facilities appear old and worn out with a consistent issue of musty and damp smells permeating the area. The carpets and towels show signs of age and wear and both the rooms and bathrooms frequently lack proper cleaning, as evidenced by dirty carpets, stained walls and rusty fixtures.
Additionally, many guests report issues such as poor lighting, malfunctioning air conditioning and inadequate water drainage in the bathrooms. The beds, although generally comfortable, sometimes come with sagging mattresses and worn-out linens. On the positive side, the hotel benefits from a very good location and friendly staff, contributing to some level of guest satisfaction.
However, the hotel struggles with timely room readiness and maintenance issues, such as non-functional elevators and problematic plumbing, which can detract from the overall guest experience. Despite the spaciousness and quietness of some rooms, concerns about pests, particularly cockroaches and bedbugs, further complicate the stay.
Ultimately, while the hotel offers basic amenities and a convenient location, potential guests should be aware of the significant room maintenance and cleanliness issues that may impact their visit.
Beds
Travohotel Monterrey Histórico has received a mixed set of reviews regarding the comfort and condition of their beds. While some guests have found the beds to be comfortable and cozy with descriptions such as comfortable beds and very comfortable beds, others have noted significant drawbacks. Several guests reported issues such as the beds being uncomfortable, sagging, small or dirty with hair and fur. Problems with beds collapsing, being worn out and hard and even bedbugs have been mentioned. The sheets were described by some as being plastic-like, adding to the discomfort.
Overall, while there are praises for the comfort of some beds, the recurring issues highlight a need for the hotel to address these conditions to ensure a better night's sleep for their guests.
Cleanliness
Travohotel Monterrey Histórico has been highlighted by guests in terms of cleanliness with some positive remarks but numerous areas of concern. While some guests noted that the cleanliness was good and described the rooms as clean and comfortable, the overwhelming feedback points towards significant issues. The most recurring problem is with the carpets, which many described as dirty, stained and old, contributing to a musty and damp smell throughout the rooms and hallways.
In addition to the carpets, the rooms themselves often appear neglected with dusty surfaces, stained walls and outdated fixtures. There were multiple reports of dirty towels and dusty pillows. The bathrooms also demonstrated a lack of proper maintenance, from poorly cleaned bathtubs and dripping faucets to findings of cockroaches and bugs. Guests also expressed dissatisfaction with the general upkeep of the facilities with some describing the overall hotel condition as very old, dirty and in terrible conditions.
Further compounding the issues were reports of housekeeping inefficiencies with some areas not being cleaned to standard and items from previous guests being left behind. Unpleasant smells of dampness and humidity were frequently noted, detracting from the guest experience. Additionally, problems such as lack of hot water, broken mattresses and even bedbugs were mentioned.
Despite a few positive remarks about cleanliness, the overall sentiment suggests that significant improvements are needed in maintaining the hygiene and upkeep of Travohotel Monterrey Histórico.
Staff
Travohotel Monterrey Histórico has garnered a mix of reviews regarding its staff, though many guests have highlighted positive experiences. Visitors frequently commend the hotel staff for their attentiveness and friendliness. Phrases like "attentive staff," "very friendly staff," and "excellent reception service" appear often, suggesting that many guests feel well cared for during their stay. The kindness of various staff members, including the janitor and housekeeping, is frequently pointed out, contributing to an atmosphere of warmth and hospitality.
In addition, the hotel benefits from friendly reception service and accommodating policies, such as allowing early check-ins and luggage storage. Despite these highlights, some reviews mention inconsistencies in service. There are occasional mentions of staff being unenthusiastic or rude and some guests have experienced delays in room availability.
Overall, while there are areas for improvement, particularly in terms of consistency and timeliness, the majority of guests seem to appreciate the generally kind and attentive nature of the hotel's staff.
Wi-Fi
Travelers visiting Travohotel Monterrey Histórico have encountered mixed experiences with the hotel's wifi service. While some guests noted a good internet connection and some improvements in the service, the majority of reviews highlight significant challenges. Many visitors reported unstable, intermittent and poor-quality wifi signals with some even unable to connect at all. Issues such as a weak signal, slow speeds and the necessity to rely on personal data plans were common. Overall, the wifi connectivity at the hotel seems to need substantial enhancement to meet the needs of guests, especially those traveling for work who require reliable internet access.
3 Star
Travohotel Monterrey Histórico offers a satisfying experience for travelers seeking a three-star hotel. It is appreciated for its good cost-benefit ratio and value for money, making it a practical choice for budget-conscious visitors. Located just steps from Juarez Avenue, it provides convenience for guests looking to explore the area.
The facilities, though very good in some aspects, are dated and show signs of neglect, which might affect guests looking for newer amenities. Despite this, the overall ambiance and service align well with its three-star rating, making it a reasonable option for those wanting a pleasant and good place to rest. Improvements in the upkeep could elevate the experience further, but the current offering still stands as very good for its category.
Business
Travohotel Monterrey Histórico stands out as a practical choice for business travelers. The accommodations are noted for being functional and meeting the specific needs of those on business trips. Its central location, just a short walk from various stores, adds to its convenience, making it a smart option for solo stays. However, it should be noted that the hotel can sometimes feel crowded due to many guests using the facilities to work remotely for the USA. Overall, it remains a reliable option for those visiting Monterrey on business.
Accessible
Travohotel Monterrey Histórico boasts a prime location that's highly accessible for guests with disabilities. Situated in the city center, the hotel offers easy walking access to numerous attractions, restaurants and shops, making it convenient for guests to explore the area. The central location also ensures that public transportation options like the subway are just a short distance away, further enhancing mobility. Guests appreciate the accessible and friendly staff as well as the additional convenience of on-site parking and a first-floor bathroom. With its proximity to Paseo Morelos and other key spots, this hotel stands out as an accessible choice for travelers.
No, Travohotel Monterrey Histórico doesn't have any pool.
No, a spa isn't available at Travohotel Monterrey Histórico.
No, Travohotel Monterrey Histórico doesn't allow dogs.
No, parking facilities aren't available at Travohotel Monterrey Histórico.
No, Travohotel Monterrey Histórico doesn't have a gym.