Mercure Paris Porte d'Orleans

Montrouge 48.81765400, 2.32898000 , 13, Rue François Ory (Show on Map)
7.1
Good


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Summary of reviewsMercure Paris Porte d'Orleans offers a convenient and comfortable stay for travelers visiting Paris, striking a notable balance between tranquility and accessibility. Guests find the hotel strategically placed for ease of navigation across the city, with close proximity to metro and bus stations like Hortense and Gentilly, making it very accessible for both work and leisure purposes. Despite its slightly outside location from central Paris, its connectivity ensures a quick commute into the city's vibrant core, while the surrounding quiet, safe neighborhood contributes to an overall relaxing environment.

The hotel is recognized for offering a generally positive breakfast experience. The buffet provides a wide array of options, including fresh and organic ingredients, helping guests start their day with satisfying choices. Despite occasional concerns about the cost and hot selection replenishment, the breakfast service is generally seen as ample and well-organized.

Room accommodation is another strength, with guests appreciating the spaciousness and the comfort of the beds, features that are somewhat rare in Paris. Though certain rooms may appear outdated, and there are occasional cleanliness and air conditioning issues, the amenities provided often meet guest expectations, especially with family-friendly room configurations. The overall cleanliness of the hotel is generally praised, alongside quality amenities like Nuxe hygiene products.

The staff at Mercure Paris Porte d'Orleans are widely commended for their friendly, professional service, especially the reception team, contributing positively to guests' overall experiences. The available parking facilities, though noted as expensive, offer a convenient option for those traveling by car.

For families, the hotel provides practical amenities and room arrangements, with affordable options highlighted for children's stays. While some areas, such as the children's sofa beds, could see improvements, the main beds receive high marks for comfort.

Despite mixed reviews signaling areas for improvement in services and facilities expected of a four-star hotel, many guests find their stay meets the expectations associated with the Mercure brand. The hotel continues to appeal to travelers seeking a blend of comfort, easy accessibility to Paris, and family-friendly accommodations.
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Dog Friendly Hotel
As a Mercure hotel, it likely adheres to Accor's pet-friendly policies, potentially offering amenities like pet beds and bowls. Its status as a hotel (vs. an apartment) suggests more comprehensive services and potentially dedicated pet-friendly spaces. Also, the hotel has a reception, increasing security and availability.

Hotel with Parking
This hotel provides a secure, covered, and illuminated public parking facility with a security code. It is accessible 24/7 and available for a daily fee.

4-Star Hotel
Located in Montrouge, close to Antony, this hotel offers well-appointed rooms and easy access to Paris. It provides a comfortable stay with reliable amenities.

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Accessible Hotel

Room Types
Standard Double Room Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies for extra bed charges).

Standard Twin Room Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies for extra bed charges).

Family Room with Double Bed and Single Sofa Bed Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies for extra bed charges).

Privilege Room with twin beds Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies for extra bed charges).

Privilege Room with 1 Double Bed Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies for extra bed charges).

Two Adjacents Stantard Rooms Offering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 4 beds.

Guest Reviews
7.1
Good
Location
Mercure Paris Porte d'Orleans is strategically situated to offer guests a harmonious blend of tranquility and accessibility. The hotel is notably positioned for individuals attending meetings or events nearby, while also providing a peaceful residential ambiance ideal for families. With Hortense metro and bus stations within a short walking distance, exploring Paris becomes straightforward. The proximity to significant transportation hubs like Gentilly Station facilitates easy airport connections via the train from Charles de Gaulle Airport. For those working in southern Paris, the location proves particularly convenient, ensuring a short commute to offices. The area surrounding the hotel is quiet and safe, allowing guests to venture out without concern, even in the evening. While it is slightly outside the central bustle of Paris, its connectivity via public transport is commendable, granting guests quick access to the city's core. Additionally, a selection of local dining options enriches the neighborhood experience. Although there is a construction site nearby, the tranquility of the well-insulated rooms ensures a restful stay. Overall, Mercure Paris Porte d'Orleans offers a pleasant balance of peaceful accommodation and easy access to the vibrant city life of Paris.

Breakfast
At the Mercure Paris Porte d'Orleans, breakfast receives mixed reviews from guests, but many highlight the experience favorably. With a wide and varied selection, the buffet caters to diverse tastes, offering both sweet and savory options. Guests appreciate the hearty and plentiful offerings, with fresh items such as eggs, crepes, pancakes, pastries, and freshly squeezed orange juice often mentioned. Organic and fresh ingredients contribute to a high-quality and complete breakfast experience for many. However, some guests find the cost of breakfast at 18 euros per person to be on the expensive side, noting that the quality does not always justify the price. Despite a few criticisms regarding hot selections and replenishment issues, overall, the breakfast at this hotel is generally viewed as generous and well-organized, making it a satisfying start to a day of Parisian exploration. For guests seeking convenience, breakfast served in the room is an appreciated option.

Rooms
Nestled in a convenient location near Porte d'Orléans, the Mercure Paris Porte d'Orleans offers guests an inviting and comfortable stay, marked by a selection of rooms that satisfy a range of expectations. Many visitors appreciate the spaciousness on offer, a rarity in Paris, making the hotel an attractive option for those who value room to breathe. The beds, often noted for their exceptional comfort, paired with soft sheets, contribute to restful nights, which are further complemented by the quiet ambiance of the rooms.

The hotel provides useful amenities like coffee and tea in the rooms and each space is well-equipped, with some rooms featuring modern touches and quality furnishings. Families can benefit from two connecting rooms available, offering flexibility without compromising comfort.

However, there are areas where the hotel falls short. Some guests find certain rooms too small, with outdated decor and occasional cleanliness issues. The air conditioning in some rooms can be a challenge to adjust and the bathroom facilities, particularly showers, leave room for improvement.

Overall, the hotel delivers a good standard for a reasonable price, striking a balance between spaciousness and comfort, with easy access to public transport, making it a practical choice for many travelers seeking a pleasant stay in Paris.

Beds
Visitors to Mercure Paris Porte d'Orleans frequently commend the hotel's beds for their comfort, noting the softness of the sheets and overall bedding satisfaction. Many guests have enjoyed restful nights thanks to the very comfortable double beds, which provide ample support and spaciousness. The foam mattresses are often highlighted for their supportive nature. However, feedback about the children's sofa bed is less favorable, with reports of discomfort due to a dip in the middle of the mattress and noise with movement. Some guests have also experienced hard pillows and a few instances of beds carrying an unpleasant odor. While most reviews celebrate the comfort of the main beds, travelers should consider alternative arrangements if planning for children's sleeping needs.

Cleanliness
Mercure Paris Porte d'Orleans generally receives positive remarks regarding its cleanliness, contributing to its reputation as a well-maintained hotel. Many reviews highlight the hotel as very clean, with guests appreciating the tidy rooms and comfortable accommodations. The staff is frequently praised for their friendliness, which enhances the overall experience for visitors. Additionally, the hotel's location is advantageous, positioned conveniently near subway stations, providing easy accessibility.

The hotel offers quality amenities, such as hygiene products from the brand Nuxe, adding to the guest satisfaction. The beds are noted for their comfort, and the overall condition of the premises is deemed good, aligning well with guests' expectations.

However, there are some less favorable comments about cleanliness, particularly in certain areas like bathrooms and carpets. Instances of uncleanliness, such as dirt stains and subpar cleaning in specific rooms, are occasionally mentioned, although they do not dominate the overall sentiment. Despite these concerns, many reviews still reflect a positive perspective regarding the hotel's cleanliness and service.

Mercure Paris Porte d'Orleans is located in a quiet neighborhood, offering guests a peaceful environment. The hotel combines comfort with convenience, making it a suitable choice for visitors to Paris who prioritize cleanliness and friendly service.

Staff
The reviews of the staff at Mercure Paris Porte d'Orleans highlight a predominantly positive guest experience, with numerous mentions of their friendliness and helpfulness. The reception team and other staff members are frequently praised for their welcoming nature and dedication, exceeding expectations when assisting with tasks such as printing documents. Many guests found the staff to be polite, kind, and professional, delivering excellent service overall. Moreover, the team's ability to communicate in English was noted as beneficial for international visitors. A few reviews, however, indicated inconsistencies, mentioning unhelpful or rude interactions, particularly at reception and during some check-in and check-out experiences. Despite these occasional criticisms, the general consensus celebrates the warm and attentive service offered by the staff.

Parking
The Mercure Paris Porte d'Orleans offers a convenient and well-appreciated parking facility directly beneath the hotel, making it easy for guests traveling by car. The parking garage is described as very good, featuring new and wide parking spaces that are secure and accessible. Notably, it accommodates vehicles up to 2.40 meters in height, a rarity in Paris that adds a significant advantage for those with larger vehicles. While the on-site parking is undeniably practical, some guests have expressed concerns over the expense, labeling the cost as expensive or even exorbitant. Parking is available at a daily fee, and some guests have noted additional charges upon exiting. Despite these cost-related issues, the convenience of having secure parking on the premises remains a decisive factor for many travelers.

Family
Mercure Paris Porte d'Orleans offers a family-friendly experience with various amenities that cater well to those traveling with children. Guests appreciate the affordability of a 4-star suite where children can stay and enjoy breakfast without extra charges. Families find the suite's layout particularly practical, with the separation of a bedroom from the living area providing adequate space. The suite is well-suited for a family of four, with configurations like a separate room with a sofa bed and crib that are both helpful and comfortable.

The hotel provides good facilities for families, highlighted by convenient offerings like in-room kettles with tea and coffee. Additionally, the hotel is conveniently accessible via public transport, making family excursions around Paris hassle-free. While some families have experienced the need to change rooms for better air conditioning, the establishment ensures that adjustments like relocating to adjoining rooms are seamless, accommodating family needs effectively. Overall, for families with reasonable expectations, Mercure Paris Porte d'Orleans stands out as a practical and budget-friendly option.

4 Star
The Mercure Paris Porte d'Orleans appears to be a hotel with mixed reviews. Some guests express satisfaction, noting that their stay was ideal for visiting the southern Paris area and found the room to meet the expectations of a four-star hotel. Others appreciated the hotel for its convenience and believed it was close to the quality typically associated with the Mercure brand.

However, many guests voiced concerns about the hotel not meeting the usual standards of a four-star establishment. Frequent comments mentioned the hotel being outdated and not living up to the Mercure reputation. The service standards, particularly at night, did not impress some visitors, who felt it fell short of what they expected for the price paid and the star rating advertised. Overall, while there are some positive aspects, it seems the hotel could improve in several areas to consistently match the anticipated four-star experience.


No, Mercure Paris Porte d'Orleans doesn't have any pool.

No, a spa isn't available at Mercure Paris Porte d'Orleans.

Yes, Mercure Paris Porte d'Orleans welcomes dogs.

Yes, parking facilities are available at Mercure Paris Porte d'Orleans.

No, Mercure Paris Porte d'Orleans doesn't have a gym.

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