Red Carpet Motel
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Summary of reviewsRed Carpet Motel in Mount Gambier is favorably regarded for its prime and convenient location, offering easy access to the city center, shops, restaurants and major tourist attractions like the Blue Lake. The motel's serene environment and ample parking, which includes spots for large vehicles and trailers, add to the convenience for guests traveling by car. Its proximity to various dining options and central position make it an ideal base for exploring the town.
The rooms are appreciated for their spaciousness and generally clean environment. Positive highlights include good water pressure in the showers, effective air conditioning and some recent renovations that have brought a fresh feel to parts of the accommodation. Guests recognize the value for money offered by the motel, thanks to its reasonable rates and satisfactory room amenities.
Cleanliness standards receive mixed reviews. While many guests commend the motel for its neat and tidy rooms and mention comfortable stays, some express concerns about inconsistent housekeeping with issues like dirty carpets, mold and dusty surfaces being noted. The bathrooms, despite being dated, are often reported as clean by visitors.
Staff service is a standout strength of Red Carpet Motel with numerous guests praising the kindness and helpfulness of the receptionists and housekeeping team. The polite and accommodating nature of the staff significantly enhances the stay experience, despite occasional communication lapses and a somewhat confusing check-in process managed by a neighboring hotel.
The motel provides free Wi-Fi, which has elicited varied responses from guests. While many appreciate its speed and convenience, others experience connectivity issues with some reporting dropped signals or complete lack of internet access during their stay.
Parking facilities at the motel are highly appreciated with guests frequently highlighting the ample and accessible options available. The convenience of parking directly in front of rooms and the availability of spaces for larger vehicles enhance the overall experience.
Opinions about the beds are mixed with a significant number of guests finding them comfortable and clean. However, complaints about old, broken beds and uncomfortable mattresses also arise, indicating a potentially inconsistent experience depending on the specific room.
Overall, Red Carpet Motel is considered a suitable choice for visitors to Mount Gambier, offering a combination of a valuable location, comfortable accommodations and excellent service with room for improvement in cleanliness and facility maintenance to elevate guest satisfaction further.
Categories
The rooms are appreciated for their spaciousness and generally clean environment. Positive highlights include good water pressure in the showers, effective air conditioning and some recent renovations that have brought a fresh feel to parts of the accommodation. Guests recognize the value for money offered by the motel, thanks to its reasonable rates and satisfactory room amenities.
Cleanliness standards receive mixed reviews. While many guests commend the motel for its neat and tidy rooms and mention comfortable stays, some express concerns about inconsistent housekeeping with issues like dirty carpets, mold and dusty surfaces being noted. The bathrooms, despite being dated, are often reported as clean by visitors.
Staff service is a standout strength of Red Carpet Motel with numerous guests praising the kindness and helpfulness of the receptionists and housekeeping team. The polite and accommodating nature of the staff significantly enhances the stay experience, despite occasional communication lapses and a somewhat confusing check-in process managed by a neighboring hotel.
The motel provides free Wi-Fi, which has elicited varied responses from guests. While many appreciate its speed and convenience, others experience connectivity issues with some reporting dropped signals or complete lack of internet access during their stay.
Parking facilities at the motel are highly appreciated with guests frequently highlighting the ample and accessible options available. The convenience of parking directly in front of rooms and the availability of spaces for larger vehicles enhance the overall experience.
Opinions about the beds are mixed with a significant number of guests finding them comfortable and clean. However, complaints about old, broken beds and uncomfortable mattresses also arise, indicating a potentially inconsistent experience depending on the specific room.
Overall, Red Carpet Motel is considered a suitable choice for visitors to Mount Gambier, offering a combination of a valuable location, comfortable accommodations and excellent service with room for improvement in cleanliness and facility maintenance to elevate guest satisfaction further.
Motel with Parking
This motel provides guest parking. Situated on Commercial Street East, it offers easy access and sufficient parking space.
Motel with Free Wi-Fi
3-Star Motel
Guest Reviews
Red Carpet Motel is highly praised for its excellent and convenient location. Situated close to the city center of Mount Gambier, it provides easy access to shops, restaurants and major tourist attractions such as the Blue Lake. Guests appreciate the motel’s proximity to the showgrounds and its central position, which makes it easy to navigate to different parts of the town. Being on the main street and surrounded by a strip of motels, the location is easy to find and provides a variety of nearby dining options, including pubs and fast-food chains within walking distance. The quiet and ample parking space available adds to the convenience for those traveling by car. Overall, the motel’s well-placed location coupled with reasonable rates and clean, comfortable rooms makes it a suitable choice for visitors looking to explore Mount Gambier.
The Red Carpet Motel offers spacious rooms that are generally clean and comfortable, often meeting guests' basic necessities. Many visitors appreciate the quiet ambiance and find the rooms to be well-suited to their needs. The water pressure in showers and air conditioning are positive points, ensuring a pleasant stay. Some rooms have been recently renovated, resulting in fresh and tidy accommodations.
However, several aspects require improvement. Housekeeping standards are inconsistent with some areas, especially behind appliances and carpets, not being thoroughly cleaned. The rooms show signs of age and wear and some guests have noted outdated furnishings, cracked tiles and insufficient lighting. Specific issues such as non-functional appliances, musty smells and occasional pest sightings detract from the overall experience.
Despite these drawbacks, the motel is considered good value for money, particularly for its convenient location and spacious room layouts. Enhancements in cleanliness and refurbishment of old features could greatly improve the motel's standing with future guests. Overall, while the Red Carpet Motel serves its purpose with reasonable comfort, there is significant potential for elevating its quality through more consistent upkeep and modern updates.
Red Carpet Motel guests have shared a mix of experiences regarding the beds. On the positive side, many reviewers found the beds to be very comfortable with some even describing them as super comfy and clean. The comfort and cleanliness of the beds were often highlighted and additional single beds and extra pillows were appreciated by some guests. However, not all feedback was glowing; there were recurring complaints about beds being old, broken or having a hollow center. Several guests noted that the mattresses were too hard, too soft or sagging in the middle, making for an uncomfortable sleep. The presence of bed springs and the lack of bed lamps were also mentioned. Despite these issues, some guests found the beds to be relatively comfy and well-maintained, suggesting a varied experience depending on the room and specific bed.
Red Carpet Motel has garnered mixed reviews regarding its cleanliness. Many guests have appreciated that the rooms were often described as clean, neat and tidy with some even mentioning spacious accommodations and a very comfortable stay. The bathrooms, although dated, were highlighted as being particularly clean by some reviewers. Overall, there is an acknowledgment of clean and functional room features, providing a satisfactory experience for some guests.
However, a significant number of reviews pointed out issues with cleanliness that could not be overlooked. Criticisms included dirty carpets, mold in the bathrooms and dusty surfaces. There were multiple mentions of stained bed covers, a faint smell of bleach and the need for a general refurbishing, particularly carpets and furniture. Additionally, specific complaints about the presence of mold, foul smells and dirty dishware were common, indicating a need for more thorough cleaning practices.
The motel's housekeeping standards seem inconsistent with multiple guests reporting extreme cleanliness issues such as dirty floors, unclean bathrooms and general grime. Some guests even found the state of the rooms and amenities to be unacceptable, mentioning filthy conditions and visible dust, leading to an overall displeasing experience.
Overall, while some guests found the accommodations to be clean and acceptable, others highlighted significant shortcomings in cleanliness and upkeep, which suggests that improvements in housekeeping practices and room maintenance could greatly enhance the guest experience at Red Carpet Motel.
At Red Carpet Motel, guests consistently highlight the friendly and welcoming nature of the staff. From the helpful and responsive receptionists to the efficient and amiable housekeeping staff, the service quality seems to be a notable strength. Many reviews mention that the staff were accommodating, attentive and prompt in addressing any issues that arose, although there were a few occasional lapses in communication. Several visitors found the check-in process a bit confusing due to the reception being managed by a neighboring hotel, but this was balanced by the overall helpfulness and friendliness of the staff, including standout individuals like Mollie at the reception.
Despite some hiccups with check-in and occasional misunderstandings, the unwavering politeness and exceptional hospitality of the staff appear to leave a positive impression on most guests. The new management team seems to be working actively on improvements, making interactions with both the reception and cleaning staff pleasant and efficient.
The wifi experience at the Red Carpet Motel has been mixed according to guest reviews. Many guests found the wifi to be fantastic and good, appreciating its speed and the service. Some mentioned the wifi reception was good when moving and others highlighted the convenience of free wifi. However, there were also several complaints pointing to the internet continuously dropping out and poor signal quality, especially inside the rooms. A number of guests noted the wifi did not work at all or was non-existent during their stay. Overall, while some guests had positive experiences with the wifi, others faced significant connectivity issues.
Red Carpet Motel offers a highly accommodating parking experience, praised for its ample and convenient options. Guests frequently highlighted the availability of plenty of parking spaces, including a large carpark and easy access for cars, large vehicles and trailers. The motel's strategic location allows many to enjoy the convenience of parking directly in front of their rooms, facilitating easy luggage handling. On-site parking is a notable feature with several reviews mentioning the ease and practicality of accessing their vehicles. Additionally, there is no charge for parking, adding even more value to the stay. While some noted the car parks could be full or small, the overall consensus is that Red Carpet Motel provides sufficient and accessible parking for a comfortable visit.
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Location
Rooms
However, several aspects require improvement. Housekeeping standards are inconsistent with some areas, especially behind appliances and carpets, not being thoroughly cleaned. The rooms show signs of age and wear and some guests have noted outdated furnishings, cracked tiles and insufficient lighting. Specific issues such as non-functional appliances, musty smells and occasional pest sightings detract from the overall experience.
Despite these drawbacks, the motel is considered good value for money, particularly for its convenient location and spacious room layouts. Enhancements in cleanliness and refurbishment of old features could greatly improve the motel's standing with future guests. Overall, while the Red Carpet Motel serves its purpose with reasonable comfort, there is significant potential for elevating its quality through more consistent upkeep and modern updates.
Beds
Cleanliness
However, a significant number of reviews pointed out issues with cleanliness that could not be overlooked. Criticisms included dirty carpets, mold in the bathrooms and dusty surfaces. There were multiple mentions of stained bed covers, a faint smell of bleach and the need for a general refurbishing, particularly carpets and furniture. Additionally, specific complaints about the presence of mold, foul smells and dirty dishware were common, indicating a need for more thorough cleaning practices.
The motel's housekeeping standards seem inconsistent with multiple guests reporting extreme cleanliness issues such as dirty floors, unclean bathrooms and general grime. Some guests even found the state of the rooms and amenities to be unacceptable, mentioning filthy conditions and visible dust, leading to an overall displeasing experience.
Overall, while some guests found the accommodations to be clean and acceptable, others highlighted significant shortcomings in cleanliness and upkeep, which suggests that improvements in housekeeping practices and room maintenance could greatly enhance the guest experience at Red Carpet Motel.
Staff
Despite some hiccups with check-in and occasional misunderstandings, the unwavering politeness and exceptional hospitality of the staff appear to leave a positive impression on most guests. The new management team seems to be working actively on improvements, making interactions with both the reception and cleaning staff pleasant and efficient.
Wi-Fi
Parking
No, Red Carpet Motel doesn't have any pool.
No, a spa isn't available at Red Carpet Motel.
No, Red Carpet Motel doesn't allow dogs.
Yes, parking facilities are available at Red Carpet Motel.
No, Red Carpet Motel doesn't have a gym.
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