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Summary of reviewsThe Holiday Inn Express Hotel & Suites Portland-Northwest Downtown by IHG is highly regarded by guests for its strategic location, providing easy access to Portland's dining, shopping, and attractions such as the Japanese and Rose Gardens. Its position near NW 23rd Avenue makes it an ideal spot for exploring the lively Alphabet District. Visitors find the location offers easy navigation, whether by car or public transport, with complimentary parking enhancing convenience.
Breakfast offerings receive positive feedback due to a variety of options, including favorites like cinnamon rolls and accommodations for gluten-free diets, making it a valuable complimentary amenity. Rooms are praised for their cleanliness, spaciousness, and comfort, highlighted by supportive beds and useful amenities like microwaves and Keurig coffee makers. The bathrooms are spacious and well-stocked, adding to guest satisfaction.
The hotel's reputation for cleanliness extends to the entire property, contributing to a comfortable and welcoming stay. Guests often commend the friendly and accommodating staff, who are noted for their professionalism and willingness to assist. Complimentary Wi-Fi and convenient amenities like a fitness center and well-maintained pool are appreciated, despite minor connectivity and size issues.
Family travelers find the hotel accommodating, with amenities and a child-friendly atmosphere that make for pleasant stays. The family-friendly pool and convenient access to local attractions such as the Pearl District and the zoo are highlights. The hotel provides a comfortable and value-driven experience, aligning with its three-star standard, and is particularly suited for those seeking a comfortable base to explore Portland.
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