Empire Hotel

Mumbai 18.96218500, 72.81629300 , 307, Irani Building 1st Floor, Opp Lamington Road Police Station (Show on Map)
7.9
Good


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1 room2 guests 1 room, 2 guests
Info
Summary of reviewsEmpire Hotel - Grant Road enjoys a highly praised location in Mumbai, offering guests convenient access to various parts of the city. Its proximity to Grant Road train station and major attractions in South Mumbai ensures a hassle-free travel experience. The central position, combined with a safe environment and essential amenities nearby, makes it a suitable base for exploring the city without being amidst heavily trafficked areas.

The hotel offers a modest, yet appreciated, complimentary breakfast of toast, coffee or tea, served directly in rooms. This straightforward and convenient breakfast option meets the needs of many travelers, providing a simple but effective start to the day.

Rooms at Empire Hotel are generally clean, comfortable and spacious with daily maintained hygiene. Descriptors such as spotless and well-maintained are commonly used, though there are mentions of outdated interiors and occasional disturbances from nearby activities. Deluxe rooms are seen as offering excellent value for their space and soundproofing, while basic rooms meet the needs for those seeking fundamental accommodations. Overall, the diligent housekeeping ensures a clean, cozy environment complemented by the friendly and attentive staff.

The exceptional staff and customer service at Empire Hotel stand out with guests consistently highlighting the helpfulness, friendliness and accommodating nature of the team. Management, including manager Narinder, is particularly praised for their responsiveness and supportive approach. Thoughtful gestures such as complementary drinks on arrival add a personal touch to the hospitality.

The hotel is situated in a buzzing area bustling with daily urban activity and nightlife options. While the external environment may face noise and cleanliness issues due to construction work, the hotel's rooms manage to provide a quieter refuge from the lively streets.

Beds at the hotel are noted for their comfort and cleanliness, contributing to restful nights. The majority of guests find the beds super comfy and conducive to relaxation, despite occasional concerns about bed arrangements and size for taller individuals.

In summary, Empire Hotel - Grant Road stands out as a solid option for travelers seeking convenient, clean and comfortable accommodations in Mumbai. The exceptional staff service and strategic location enhance the overall pleasant and accessible stay experience.
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Hotel near Nightlife Spots
Located near Lamington Road, this hotel is situated in a bustling area with various nightlife options nearby. It offers a convenient base for exploring the city's vibrant environment.

Small Hotel

Room Types
Superior Double Room Providing free toiletries, this double room includes a private bathroom with a shower. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Deluxe Double Room Providing free toiletries, this double room includes a private bathroom with a shower. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Guest Reviews
7.9
Good
Location
Empire Hotel - Grant Road enjoys a highly praised location in Mumbai, ideal for both convenience and access to various parts of the city. Situated close to Grant Road train station, the hotel is well-connected and makes traveling around the city hassle-free. Guests frequently note its central position, making it easy to visit major attractions, including those in South Mumbai. While the area is less touristy, which some guests appreciate, it still offers proximity to the city center and essential amenities like cafés and transport links. The location is also noted as being safe and within reasonable distance of the beach and other tourist areas. Despite being just off a busy street, the hotel provides a good basis for exploring Mumbai without being in the heart of heavily trafficked areas, contributing to a pleasant and accessible stay.

Breakfast
Empire Hotel - Grant Road offers a modest yet thoughtful complimentary breakfast, primarily consisting of toast and coffee or tea. Guests often appreciate the simple but effective start to their day with cheerfully provided buttered toast, jam and chai served directly in their rooms. Descriptions highlight the breakfast as basic but tasty, light and adequately satisfying to get the day going. Despite some negative remarks about its simplicity and limited variety, the complimentary offering is seen as a considerate touch that many guests find agreeable. Overall, the breakfast at Empire Hotel is a straightforward and convenient option that meets the needs of many travelers.

Rooms
Empire Hotel on Grant Road offers a range of rooms that are mostly clean, comfortable and spacious. Guests frequently mention the cleanliness of the rooms, ensuite bathrooms and bedding with many noting that the cleanliness is consistently maintained on a daily basis. The rooms are described as matching the photos provided and basic amenities such as air conditioning, television and comfortable beds are present.

Despite the predominantly positive comments on cleanliness and comfort, there are some drawbacks. Several guests pointed out that the sheets and room interiors show signs of wear and tear with issues like tatty sheets, old furniture and floor tiles needing replacement. Some rooms have a damp smell on arrival and noises from nearby construction sites and internal kitchen operations can be disturbing.

Deluxe rooms are highlighted as being a very good value for money, featuring good soundproofing and ample space, making them suitable for a comfortable stay. However, the basic rooms, while clean and functional, offer minimal facilities and may fall short for those looking for more luxurious accommodations.

While the hotel provides good disabled facilities and prompt service, the overall experience may be affected by issues such as no hot water in some rooms, poorly maintained minifridges and a need for better floor cleaning by management. Still, for the price, it stands out as a solid option for travelers looking for clean and comfortable rooms in the area.

Beds
The beds at the Empire Hotel - Grant Road have garnered considerable praise from guests for their comfort and cleanliness. Many reviews highlight the beds as comfortable and the mattresses as very clean, contributing to a restful night's sleep. Guests frequently describe the beds as super comfy and nice with cozy rooms adding to the overall pleasant experience. Some rooms feature two single beds pushed together rather than a single double bed, which has occasionally led to discomfort for some guests. Additionally, the beds' length of 1.80m was noted to be insufficient for taller individuals. Despite these points, the general consensus remains that the beds are clean, comfortable and conducive to relaxation.

Cleanliness
Empire Hotel - Grant Road demonstrates a strong commitment to maintaining cleanliness, which is widely appreciated by guests. The rooms and bathrooms are consistently described as clean, comfortable and well-maintained. Terms such as spotless, super clean and well-maintained are frequently used to emphasize the hotel's high standards in hygiene. Bedding, sheets and towels are regularly noted for their cleanliness, contributing to an overall sense of a tidy environment.

Despite some feedback about minor issues like outdated elements and occasional disturbances, the hotel's effort in keeping the rooms in pristine condition by doing minor repairs does not go unnoticed. The establishment not only ensures the individual rooms and restrooms are clean but also keeps the general areas tidy and inviting. This dedication to creating clean, cozy spaces is complemented by the friendly and attentive staff, further enhancing the guest experience and making the hotel one of the preferred choices in India.

However, a few reviews point towards inconsistent experiences with cleanliness, particularly at night and concerns about bed bugs in some instances. Despite this, the overall sentiment leans towards positive, praising thorough cleaning and the comfortable ambiance maintained throughout the property. In summary, Empire Hotel - Grant Road stands out for its diligent housekeeping and welcoming atmosphere, ensuring a pleasant stay for most of its guests.

Staff
Empire Hotel - Grant Road is renowned for its exceptional staff and customer service. Guests consistently highlight the helpfulness and friendliness of the team, describing the staff as attentive, accommodating and superb. The management, particularly manager Narinder, garners high praise for being responsive, empathetic and exceptionally supportive. The staff and management are noted for their kindness with many guests appreciating their willingness to assist with various needs including currency exchange and taxi arrangements. The welcoming environment is bolstered by thoughtful gestures such as complementary drinks on arrival, adding a personal touch to the hospitality. Cleanliness is also a standout feature with both the housekeeping staff and receptionists being described as pleasant and efficient. Travelers frequently note the superb value for money provided by the hotel, given the level of care and service they receive. Overall, the Empire Hotel's team is repeatedly commended for their courteous, prompt and friendly service, making stays here remarkably comfortable and enjoyable.

Nightlife
Located at Grant Road, the Empire Hotel is nestled in the midst of a bustling and lively area. The street outside is very busy during the day, filled with the hustle and bustle characteristic of an energetic urban environment. Nightlife enthusiasts will find the hotel ideally situated with a variety of nightlife options just around the corner. Guests can find everything they need within a busy area, including nearby beach restaurants. However, it’s important to note some environmental drawbacks; the cleanliness outside can be improved and there is ongoing construction work contributing to some chaos and noise throughout the night. Despite the constant street noise, the hotel rooms, located on the first floor, manage to shield guests from the external sounds, ensuring a quieter stay above the bustling street level.


No, Empire Hotel doesn't have any pool.

No, a spa isn't available at Empire Hotel.

No, Empire Hotel doesn't allow dogs.

No, parking facilities aren't available at Empire Hotel.

No, Empire Hotel doesn't have a gym.

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