InfoSummary of reviewsRamada by Wyndham Murree Lower Topa Resort is frequently lauded by guests for its strategic location, offering a serene retreat while remaining conveniently close to key attractions in Murree. The hotel provides stunning views of the valley from its well-appointed rooms, making it an ideal choice for travelers seeking both comfort and scenic beauty. Guests appreciate the cozy ambiance and the cooperative, professional staff, which together contribute to a welcoming atmosphere.
The breakfast experience stands out, with guests consistently praising the variety and quality of the buffet, likening it to that of five-star establishments. Meanwhile, the dinner offerings receive mixed feedback; although the food quality is generally admired, some guests feel that the cost does not justify the value received.
Guest reviews highlight the spaciousness and modern design of the rooms, which are noted for their cleanliness and scenic views, enhancing the overall experience. The staff is frequently commended for their helpfulness and courteous service, significantly contributing to a pleasant stay despite occasional lapses in training.
Overall, Ramada by Wyndham Murree Lower Topa Resort presents a clean and family-friendly environment, bolstered by spectacular valley views and a dedicated staff, ensuring a commendable stay for visitors to Murree. Show more
InfoSummary of reviewsHotel One Mall Road Murree is widely praised for its prime location right on Mall Road, placing guests in the heart of the city's vibrant activity. This strategic position offers easy access to nearby attractions like a beautiful mosque and the iconic GPO, while also providing stunning mountain views. Guests appreciate the pleasant ambiance and the large rooms and spacious terrace that enhance comfort and offer magnificent vistas.
The hotel's breakfast experience receives mixed reviews; many guests enjoy the delicious and beautifully decorated buffet, complimenting the cooperative staff and clean environment that contribute to a positive start to the day. However, some feel that the breakfast variety could be improved with a call for more menu items and a larger dining space to reduce wait times.
Room experiences are also mixed. Positive comments highlight the calm, comfy atmosphere, cleanliness and spaciousness of the rooms with staff members like Mr. Sajjad and Mr. Mirza receiving special praise for their professionalism. Nevertheless, some guests report that rooms can be small, old and have issues like outdated furniture, uncomfortable mattresses, poor air conditioning and inadequate ventilation. Despite these criticisms, the friendly and courteous service staff often help mitigate these drawbacks.
Cleanliness generally impresses guests with many appreciating the neat environment and the provision of clean bed sheets, pillow covers and quilts. Yet, there are occasional mentions of cleanliness issues with blankets, pillows and bedsheets and some guests note that the rooms can be cold and do not match promotional photos in terms of cleanliness. The supportive staff, especially Mr. Mirza, enhance the overall positive impression of the hotel's cleanliness.
The staff at Hotel One Mall Road Murree consistently receive high praise for their professionalism, efficiency and friendliness. Key figures like Mr. Tanzeel and Mr. Mirza are frequently commended for going above and beyond, offering gestures such as room upgrades and providing heaters and hot water upon request. The front desk and housekeeping personnel, including Shahid, are recognized for their politeness and readiness to assist, ensuring clean and comfortable rooms. The attentive and cooperative staff significantly contribute to a wonderful stay, paired with the hotel's beautiful scenic views.
Overall, the combination of a fantastic location, commendable services and splendid views makes Hotel One Mall Road Murree a favored choice for travelers seeking both convenience and charm in their accommodation. Show more
InfoSummary of reviewsHotel One Bhurban offers a tranquil escape nestled in a picturesque setting that is consistently praised for its stunning natural beauty. Guests appreciate the serene environment, characterized by breathtaking views and lush surroundings, which makes it an ideal retreat for both family trips and solo getaways. The attentive and professional staff further enhance the peaceful experience, leaving guests with fond memories of their stay.
The breakfast at Hotel One Bhurban is generally well-received, with a variety of options ranging from traditional English to flavorful desi dishes. Families particularly enjoy the breakfast offerings, supported by outstanding service, notably from Mr. Saqib Abbasi. Suggestions for improvement include expanding the variety and extending breakfast hours to accommodate late risers.
Dinner at the hotel garners praise for good food quality, though some diners find the pricing on the higher side. While the taste remains satisfactory, guests have encountered occasional issues with food quality control and unexpected charges for snacks. Dining options benefit from nearby meal discounts at PC Bhurban, adding value to the experience.
The hotel's rooms are noted for their clean, spacious, and comfortable environment, complete with tasteful decor and, in some cases, stunning mountain views. While overall room service is commendable, minor issues such as occasional noise and odors on lower levels have been reported. Nevertheless, the exceptional courtesy of the staff contributes positively to the room experience.
Cleanliness in Hotel One Bhurban is generally commendable, with guests appreciating tidy accommodations and well-maintained bathrooms. However, some inconsistency in cleanliness, particularly the occasional presence of unpleasant odors and maintenance concerns, such as torn curtains and mosquitoes, has been noted.
The staff at Hotel One Bhurban consistently earn high praise for their exceptional service, described as a standout aspect of the hotel. Their cooperative and courteous nature ensures that guests feel well-cared for, with attentive individuals like Mr. Zohaib Tariq and Manager Saqib receiving special mention for their professionalism. Overall, the dedicated staff enhance the hotel experience considerably, making Hotel One Bhurban a desirable choice for travelers seeking attentive and friendly service. Show more
InfoSummary of reviewsCecil by Pearl Continental is celebrated for its prime and serene location, just a short walk from Murree's bustling Mall Road. Guests highly appreciate the convenience and peacefulness of the setting, enhancing the heritage ambiance of the hotel. The picturesque views and central placement make it an appealing choice for those seeking a balance between accessibility to local attractions and a tranquil retreat.
The breakfast experience is notably positive, with guests praising the varied and lavish buffet offerings. Many enjoy the delightful meals accompanied by amazing views and commend the friendly service of the restaurant team, making breakfast a highlight of their stay.
Room experiences at the hotel vary. The heritage wing receives praise for its charming and spacious accommodations, offering comfort and cleanliness. The executive king rooms also stand out for their cleanliness and well-equipped amenities. However, some guests note inconsistencies in the newer sections of the hotel, citing smaller, less well-maintained rooms with concerns about cleanliness and functionality.
Cleanliness is generally appreciated, with guests finding the property neat and well-kept, particularly appreciating the maintenance of the hotel's historical charm. Yet, some reviews point out areas needing improvement, such as housekeeping and maintenance of certain facilities.
A standout feature of Cecil by Pearl Continental is its exceptional staff. Guests consistently commend the friendly and professional demeanor of the team. Staff members, including notable individuals like Sonia, Ms. Sabeen, Mehtab, and Mr. Dilawar, receive high praise for their courteous and attentive service. Management also impresses by going above and beyond to ensure guest comfort, further enhancing the overall hospitality experience despite occasional critiques about the restaurant service.
Overall, Cecil by Pearl Continental offers a blend of charm, convenience, and professional service, making it a popular choice for travelers looking for a serene yet accessible retreat in Murree. Show more
