Club Regency at Regency Towers is a highly recommended hotel for those seeking a relaxing beach vacation with breathtaking views. The hotel boasts an excellent location right on the beach with easy access, making it an ideal choice for travelers looking to enjoy the sand and sea. Guests also praised the hotel's proximity to a variety of restaurants, shopping plazas and amusement parks. The rooms are spacious, clean and come equipped with everything you need for a comfortable stay, including large kitchens, washer/dryers and balconies with seating. The hotel is well-maintained and clean with assigned parking further adding to the convenience of the location. The staff is exceptional and welcoming with a special shout-out to Shawna for being particularly helpful. The pool area is well-maintained with daily cleaning and sanitizing and families with children appreciated the deeper pool and children's pool available. The beach views are stunning and guests appreciated the comfortable and clean rooms. The hotel offers free parking, although it is limited and assigned, which may require better explanation from staff. Despite a few minor cleanliness issues, Club Regency at Regency Towers provides guests with a fantastic location combined with great value, making it a top choice for those visiting the area.
The Polynesian Oceanfront Hotel is widely commended for its prime beachfront location, offering guests immediate access to the ocean and stunning Atlantic views, particularly from oceanfront rooms and balconies. Its proximity to various attractions, shops and restaurants affords guests the convenience of easy exploration, making it ideal for families and pet owners alike. Visitors value the tranquil beachfront experience paired with the bustling activities nearby.
Guests generally appreciate the variety of pool options, including indoor and outdoor pools, a kiddie pool, a splash pad and a hot tub. Many find the heated outdoor pool particularly enjoyable. Additionally, the hotel's central placement offers easy access to local nightlife, providing a dynamic experience for those interested in exploring the vibrant party atmosphere of the surrounding area.
However, the hotel's offerings are tempered by notable criticisms regarding room cleanliness, maintenance and outdated facilities. Numerous reviews point to issues with bed bugs, mold, roaches and overall filthiness, as well as broken appliances and malfunctioning room features. The inconsistent and, at times, unprofessional behavior of the front desk staff further detracts from the guest experience. Despite this, some guests do find the staff friendly and helpful, highlighting a disparity in service quality.
The absence of a consistent and comprehensive breakfast service is frequently noted as an area for potential improvement and the free WiFi service is often criticized for its unreliability. Parking also poses challenges with guests finding the parking garage cramped, difficult to navigate and occasionally unsafe.
Moreover, while some guests find the beds comfortable, there are numerous complaints about broken frames, sagging mattresses and insufficient cleanliness in the bedding. Housekeeping and maintenance issues persist with public spaces and older furniture needing updates.
In summary, while the Polynesian Oceanfront Hotel offers a valuable, budget-friendly option with an unbeatable beachfront location and varied pool amenities, potential guests should be prepared for inconsistent cleanliness, outdated facilities and occasional service issues. Travelers seeking a picturesque and centrally located stay will enjoy the hotel's proximity to the beach and local attractions, although those in search of a thoroughly comfortable and hassle-free experience may need to consider alternative accommodations.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 54 hotels in and around Murrells Inlet