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Summary of reviewsHotel Palacio Muñatones offers a delightful stay rooted in warmth and comfort, particularly praised for its cleanliness, excellent breakfast and charming hospitality. Guests value its convenient location, ideal for accessing the ferry port, Bilbao and nearby beaches, while enjoying the tranquility of a village setting. The hotel is close to various bars, restaurants and the picturesque La Arena beach, making it a practical base for exploring the area.
The rooms are highlighted for their spaciousness, comfort and tasteful decor, blending modern comforts with the historic charm of the building. Visitors frequently commend the super comfortable beds, ensuring a restful night’s sleep and the well-maintained amenities which contribute to a cozy and pleasant stay.
Breakfast at Hotel Palacio Muñatones receives nearly unanimous acclaim for its variety and richness, featuring an extensive buffet that caters to diverse tastes with abundant and fresh selections. The attentive and hospitable service from the staff, particularly owners Ana and Pedro, further enhances the breakfast experience, providing a positive and welcoming start to each day.
While the hotel excels in many areas, dinner services present a challenge as they are not consistently offered, necessitating guests to seek alternatives outside the village. However, this does not overshadow the overall positive dining experience.
The cleanliness of the hotel is exemplary with guests frequently commenting on the immaculate condition of rooms and common areas. The helpful and friendly staff play a crucial role in maintaining this high standard, contributing to an overall comfortable and pleasant stay.
The hotel also offers secure and convenient parking, adding significant value for travelers, especially those arriving by car or motorcycle. The private and spacious parking facilities are highly regarded for their accessibility and safety.
Hotel Palacio Muñatones stands out for its exceptional hospitality, cleanliness and comfortable accommodations, making it a highly recommended option for travelers and families looking for a tranquil yet well-connected retreat. Show more
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Categories
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Small Hotel
Room Types
Double RoomThis stylish room features a balcony and is elegantly decorated with exposed beams and modern furniture. It includes free Wi-Fi access, a flat-screen cable TV, and a private bathroom with toiletries. Some rooms have a balcony.
License number; HDI 01204
Twin RoomFeaturing a balcony and garden views, this room is located on the 1st floor and comes with a double bed.
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a seating area as well as garden views. The unit offers 1 bed.
Standard Single Room with ShowerFeaturing free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The single room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a seating area as well as a quiet street view. The unit has 1 bed.
Guest Reviews
8.6
Very Good
Location
Hotel Palacio Muñatones offers a mix of convenience and challenges given its location. It is ideally situated for travelers looking to access the ferry port, being just 15 minutes away and is also well-connected to public transport options for easy trips into Bilbao and nearby beaches. The hotel provides the tranquility of a village setting despite being close to the city, making it a good choice for those looking to explore both Bilbao and the coastal areas.
The surroundings include the proximity to an industrial area, specifically a significant oil refinery, which guests have noted for causing odor and noise disturbances. This industrial backdrop breaks the otherwise picturesque landscape, which might be a downside for some visitors. However, the location is also praised for its proximity to several bars, restaurants and lovely beaches such as La Arena and the seaside village, all just a short drive or walk away.
The hotel itself receives high marks for cleanliness, comfort, stylish decor and the attentiveness of the hosts. The rooms are described as cozy, clean and comfortable, ensuring a good sleep. Breakfast selections are plentiful and well-received. While the walkability to nearby amenities might pose a slight challenge due to busy roads lacking walkways, overall, the hotel serves as a practical base for those needing quick access to the ferry and nearby attractions.
Breakfast
Hotel Palacio Muñatones garners strong praise for its breakfast offerings, frequently described as excellent, very good and great. The breakfast buffet is commonly highlighted, noted for its variety, completeness and the constant replenishment of food items. Guests appreciate the extensive selection which caters to all tastes, featuring both sweet and savory options and includes cold cuts, cheese, bread, croissants and more. A particular emphasis is placed on the hearty and abundant nature of the breakfast with plenty of fresh selections available.
While the majority of reviews commend the breakfast, a few critiques mention the mediocrity of certain aspects, such as the uninspired nature of some ingredients and the lack of natural orange juice. Despite these minor points, the overall impression is that the breakfast at Hotel Palacio Muñatones is delicious, filling and well worth reserving.
The attentive and kind staff further enhance the breakfast experience, contributing to a positive start to the day. Guests frequently underscore the efficient service and the personalized attention provided by the owners. Some reviews mention the breakfast schedule, suggesting that it could start earlier, but this does not significantly detract from the overall favorable reception.
In summary, Hotel Palacio Muñatones offers a commendable breakfast experience that satisfies a wide array of preferences with its generous, varied and high-quality buffet.
Dinner
Hotel Palacio Muñatones seems to have mixed reviews regarding its dinner options with a heavier skew towards negative feedback. While some guests described their dinner experiences as excellent, very nice or delicious, these positive mentions are overshadowed by numerous complaints about the lack of available dining services. The hotel does not consistently offer evening meals, causing inconvenience for guests who need to drive away order for delivery or walk to other towns to find dinner.
There appears to be no nearby restaurants or dining options within the village or the immediate vicinity, adding to the frustration of guests, especially those arriving late or not wanting to travel after checking in. Additionally, some found the dinners to be overpriced and there were complaints about only having basic options like ham and cheese sandwiches.
For visitors considering Hotel Palacio Muñatones, it might be wise to plan ahead for evening meals, as the lack of consistent dining services could impact the convenience and overall experience.
Rooms
Hotel Palacio Muñatones offers exceptional room quality that far exceeds its star rating. Guests frequently highlight the rooms as spacious, impeccably clean and tastefully decorated, blending modern comforts with charming original features of the historic building. The beds are consistently described as very comfortable, ensuring a restful night's sleep. The rooms are well-equipped with thoughtful amenities, making them both cozy and practical.
The ambiance of the hotel impresses visitors, as does the friendliness and attentiveness of the owners, enhancing the overall experience. The modern updates and renovations are appreciated with guests noting that the rooms retain a beautiful blend of contemporary and classic elements.
Additionally, the hotel’s location is ideal for travelers catching a ferry, providing convenience without sacrificing comfort. The secure parking and well-maintained facilities further contribute to the positive reviews. Overall, the rooms at Hotel Palacio Muñatones receive high praise for their cleanliness, comfort and stylish decor, making it a standout choice for guests.
Beds
Hotel Palacio Muñatones offers a tranquil retreat in a charming historic mansion, just a short walk from the beach and a welcoming village. Guests frequently applaud the cleanliness and well-equipped rooms, emphasizing the comfort of the beds as a standout feature. Descriptions often mention comfortable, super comfortable and very comfortable beds. Positive remarks extend to the firm and excellent bedding, making it easy for guests to rest well during their stay.
While there are a few comments about beds being too hard or moderately noisy, the overwhelming consensus is that the beds provide a good night's sleep. The overall atmosphere is serene, complemented by a friendly welcome and helpful staff and there’s the added convenience of free parking and a good breakfast. For those seeking a peaceful getaway with comfortable accommodations, Hotel Palacio Muñatones appears to be a solid choice.
Cleanliness
Hotel Palacio Muñatones impresses guests with its impeccable cleanliness, consistently mentioned as a standout feature. Visitors frequently commend the hotel for being very clean, from the rooms and bathrooms to the entire accommodation. The establishment is described as clean and tidy with several reviews emphasizing spotlessly clean and immaculately clean conditions.
Guests appreciate the comfortable and welcoming environment, noting the high-quality furnishings and well-maintained decor. Rooms are highlighted as clean, cozy and exceptionally comfortable with excellent equipment and amenities ensuring a pleasant stay. Many reviews also point to the super comfortable beds and well-equipped bathrooms.
The hotel's staff also receive high praise for their friendliness and helpfulness, adding to the overall positive experience. The service is regarded as excellent with the cleaning staff earning specific recognition for maintaining the pristine conditions.
In summary, Hotel Palacio Muñatones stands out for its exceptional cleanliness, well-kept facilities and committed staff, ensuring a comfortable and enjoyable stay for all guests.
Staff
Hotel Palacio Muñatones is renowned for its remarkable hospitality, consistently praised by guests for its friendly and obliging staff. Ana and Pedro, the charming owners, often stand out for their exceptional service and warm welcome. They are noted for their attentiveness, kindness and dedication to making each guest's stay as comfortable as possible. Numerous reviews emphasize the couple's readiness to go above and beyond, providing helpful recommendations and ensuring a pleasant experience for all visitors.
Whether it's for the superior service at reception or the personable interactions throughout the stay, guests consistently describe the staff as super friendly, very helpful and exceedingly hospitable. The delightful demeanor of the team, combined with their efficiency and attentiveness, contributes significantly to the hotel's welcoming atmosphere. The warm, family-oriented approach of the owners not only enhances the overall experience but also makes the hotel feel like a home away from home.
Parking
Hotel Palacio Muñatones provides a highly accommodating and secure parking experience for its guests. The parking facilities are often praised for being both private and spacious with secure areas behind locked gates ensuring the safety of vehicles. Guests appreciate the convenience of having free parking on the premises, which adds significant value to their stay. For those traveling by motorcycles, the hotel offers specific secure parking options, allowing for a stress-free experience. The location of the parking is also noted for its ease of access and practicality. Overall, the consistently positive feedback highlights the reliable and secure nature of the hotel's parking amenities.
Family
Hotel Palacio Muñatones is a charming, family-run establishment renowned for its welcoming and comfortable atmosphere. Guests repeatedly highlight the exceptional hospitality of the owners, Ana and Pedro, who go above and beyond to make visitors feel at home. Their dedication and care contribute significantly to the hotel's friendly, family-oriented environment, making it an ideal choice for those traveling with children.
The cleanliness of the hotel is frequently praised and despite the language barrier, the staff make every effort to ensure guests feel comfortable and well-cared for. The hotel's cozy ambiance and family-friendly facilities make it particularly well-suited for families looking for a convenient and pleasant stay, whether they are catching an early ferry or exploring the Biscay region.
In summary, Hotel Palacio Muñatones offers a perfect blend of personal touch and family-oriented services, making it a highly recommended option for a memorable family stay.
No, Hotel Palacio Muñatones doesn't have any pool.
No, a spa isn't available at Hotel Palacio Muñatones.
No, Hotel Palacio Muñatones doesn't allow dogs.
Yes, parking facilities are available at Hotel Palacio Muñatones.