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Summary of reviewsHotel Baslertor, nestled in the serene village of Muttenz, offers a blend of tranquility and connectivity, making it a popular choice for various travelers. Its strategic location provides easy access to public transportation, including trains, trams and buses, ensuring a seamless travel experience. The hotel's proximity to Muttenz train station and Sankt Jakobshalle, along with nearby shopping facilities like Supercoop and Coop restaurant, add to the convenience. Guests appreciate the quiet, clean environment, ideal for city trips to Basel or specific visits like Jakobspark and the university. The unobstructed views and friendly, professional staff enhance the overall charm of the hotel.
The breakfast experience at Hotel Baslertor generally receives positive feedback, particularly for its quality, variety and value for money. The partnership with the nearby Coop Bistro, offering a rich and affordable buffet, is well-regarded. Guests praise specific items like the croissants and coffee. However, improvements in selection, clearer communication about the self-service process and better service replenishment, particularly on Sundays, would be beneficial.
The hotel's rooms are spacious, clean and well-equipped with comfortable beds ensuring restful sleep. Guests appreciate the functionality and convenience of the accommodations. Large, bright rooms with modern amenities, including wheelchair accessibility, cater to various needs. Though there were occasional mentions of a musty smell and hard mattresses, the overall cleanliness and aesthetic receive high praise.
Cleanliness is a standout feature at Hotel Baslertor with spotless bathrooms, tidy rooms and comfortable beds consistently noted. The high standard of hygiene contributes to a peaceful and pleasant stay for guests.
The staff at Hotel Baslertor receive exceptional reviews for their friendly, helpful demeanor. The reception team and hotel manager are frequently mentioned for their welcoming and attentive service, contributing significantly to a positive guest experience. The entire team is noted for their warmth and charm, enhancing the overall hospitality of the hotel.
Parking is convenient with an underground garage offering direct access to the hotel. The ample, covered parking, available at CHF 12 per day, is deemed good value for money, complementing the accessible public transportation options.
Overall, Hotel Baslertor provides a comfortable, clean and hospitable stay with a strategic location and convenient amenities, making it a reliable choice for travelers seeking tranquility without sacrificing connectivity. Show more
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Categories
Dog Friendly Hotel
This hotel is tagged as pet-friendly.
Business Hotel
Hotel Baslertor provides two convenient meeting rooms with state-of-the-art technology. It also features a dedicated Business Corner and offers free Wi-Fi and a Mobility Ticket for easy transport.
Hotel with Parking
Offers good parking in the shared supermarket car park. Provides a convenient parking solution for guests.
EV charging stations
Hotel with Gym
Hotel Baslertor has a fitness center that is open 24/7.
Hotel with EV Charging Stations
Offers EV charging for guests. It is a solid choice for travelers seeking hotels with EV charging stations.
3-Star Hotel
The hotel offers large rooms and is near Arlesheim. It provides a comfortable stay with essential amenities, suitable for budget-conscious travelers.
Family Friendly Hotel
Accessible Hotel
Room Types
Comfort Double RoomThis room includes a private bathroom. It comes with a TV, free WiFi and a minibar.
Superior StudioSpacious unit with a private bathroom with a bathtub, a flat-screen TV and free WiFi. It also features a living area, a minibar and a Nespresso coffee machine.
Please note that a kitchenette is available in this room type for a surcharge.
Two-Bedroom ApartmentThis apartment includes 2 bedrooms, a living room with a flat-screen TV, a fully equipped kitchen and a private bathroom. It comes with a terrace. A Nespresso coffee machine is provided as well.
A weekly cleaning with change of linen is offered.
Comfort StudioThis room includes a private bathroom. It comes with a TV and a minibar and free WiFi.
Please note that a kitchenette is available in this room type for a surcharge.
Family RoomDouble rooms with connecting doors or connecting double rooms without connecting door. All rooms offer a bathroom with a bath or shower and hairdryer, satellite TV, a minibar, a telephone, coffee and tea making facilities, and a desk. A small kitchenette can be booked at a surcharge. An extra bed for a fifth person is available on request.
Guest Reviews
8.2
Very Good
Location
Hotel Baslertor boasts a strategic location in the charming village of Muttenz, providing guests with both tranquility and accessibility. The hotel's position makes it an ideal stopover on the way to Italy, while also offering free access to local train, tram and bus services. Its proximity to Muttenz train station and Sankt Jakobshalle ensures excellent public transport connections, making travel convenient and simple.
Situated slightly away from the bustling city center, guests can relish a quieter environment without sacrificing accessibility to Basel and other destinations. Shopping facilities are conveniently nearby with Supercoop and Coop restaurant right next door, adding to the convenience.
The central location of Hotel Baslertor in Muttenz is praised for being clean and quiet, often described as perfect for a city trip to Basel. Additionally, its placement is ideal for specific needs such as visiting Jakobspark or the university, which is just a short walk away from the train station.
Guests appreciate the hotel for its effectiveness at cutting out noise and providing a serene ambiance, complemented by friendly and professional staff. The unobstructed views of the village and its surrounding hills offer an added charm, making the stay not just comfortable but picturesque. Overall, the hotel's location perfectly balances peace, connectivity and convenience for all types of travelers.
Breakfast
Hotel Baslertor provides a breakfast experience that has garnered mixed reviews from guests, summarized with a generally positive bent. Many guests highlighted the quality and variety of the offerings with terms such as "good breakfast," "rich breakfast buffet," and "delicious breakfast" commonly mentioned. There is an appreciation for the affordability and overall value for money, especially given the breakfast is provided in partnership with the nearby Coop restaurant, which some described as "excellent" and "ample."
For those with dietary preferences, the breakfast options were noted as being suitably varied and vegetarian-friendly. Specific praises included good croissants and coffee, which contributed to a positive start to the day.
However, the setting and service have been points of contention. The breakfast is held at an adjacent self-service Coop Bistro, which some felt lacked clarity regarding the ordering process and what items were included. Certain reviews noted that the breakfast could be more substantial given the price with some critiquing the limited selection, particularly on Sundays when there were no hot options like fried or scrambled eggs. Some guests also noted that items were not refilled promptly.
In summary, while the breakfast offering at Hotel Baslertor's partnership with Coop generally meets expectations with good quality and variety, slight improvements in selection, clearer communication and service replenishment could enhance the breakfast experience further.
Rooms
Hotel Baslertor offers guests a pleasant stay with its consistently spacious and well-equipped rooms. The accommodations are highlighted by their clean, well-maintained environments and many guests appreciate the large and bright atmosphere of the rooms. Comfortable beds ensure a restful sleep with several remarks on the super comfortable and cozy beds.
The rooms are noted for their functionality and having everything you might need, making the stays more convenient. Additionally, the size of the rooms is particularly praised with many reviews noting the rooms are sufficiently large or even ideal for families. Suites and apartments within the hotel continue this trend, providing ample space and comfort.
Despite a few comments about a musty smell upon arrival and the occasional hard mattress, the overall cleanliness and aesthetic of the rooms receive positive feedback. Guests also benefit from the convenience of the hotel's location with a supermarket in the same building adding to the practicality. For those concerned about noise, it's worth noting that rooms facing the traffic circle can be loud, but the hotel offers quieter options as well.
The modern amenities, large underground garage and accessibility for wheelchair users further add to the convenience and comfort, making Hotel Baslertor a reliable choice for a stay.
Beds
The beds at Hotel Baslertor have received numerous accolades for their comfort with many guests highlighting the super comfortable and soft mattresses that ensure a good night's sleep. The quality of the duvets and pillows also adds to the overall comfort, making the beds even more inviting. Some guests mentioned that the beds are extremely comfortable and spacious, contributing to a restful stay. However, there were a few mentions of variability in mattress firmness with some finding them a bit hard and others too soft. Additionally, there were comments about room temperature with some guests noting that their rooms felt too warm and couldn't be cooled to optimal levels.
Cleanliness
Hotel Baslertor consistently receives praise for its exceptional cleanliness. From spotless bathrooms to tidy and well-arranged rooms, the hotel maintains a high standard of hygiene. Guests appreciate the clean and comfortable beds, the neat and beautiful furnishings and the overall well-presented environment. The spacious rooms are often noted as very clean and quiet, contributing to a peaceful stay. Although one guest mentioned some minor dust, the overall consensus is that the hotel's cleanliness is excellent, making it a reliable choice for travelers who prioritize hygiene.
Staff
Hotel Baslertor receives high praise for its exceptional service, highlighted by the uniformly friendly and helpful demeanor of its staff. Guests frequently mention the reception team as being particularly welcoming and attentive, offering excellent directions and assistance when needed. The hotel manager also receives accolades for their friendly and accommodating nature. Visitors appreciate the personable and charming interactions, which contribute significantly to an overall excellent experience. The commendation extends beyond the front desk, as the entire team is noted for their super friendly attitude, making guests feel warmly greeted throughout their stay. Additional positives such as a good location and the convenience of amenities like a coffee machine in the room further elevate the guest experience.
Parking
Hotel Baslertor offers convenient parking options for guests, highlighted by an underground garage with direct access to the hotel. The parking service received positive feedback for being ample, covered and affordable, costing only CHF 12 per day. Guests appreciate the location's accessibility via public transportation, complemented by available parking under the hotel. Although parking requires an additional fee, it is generally deemed good value for money.
No, Hotel Baslertor doesn't have any pool.
No, a spa isn't available at Hotel Baslertor.
Yes, Hotel Baslertor welcomes dogs.
Yes, parking facilities are available at Hotel Baslertor.