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Summary of reviewsHôtel L'Ours De Mutzig is nestled in the picturesque village of Mutzig, Alsace, offering an ideal location for travelers seeking easy access to regional attractions, including Strasbourg and Colmar. The hotel is celebrated for its serene yet central environment, with guests praising both its charming surroundings and the convenience of nearby shops and activities. Visitors also enjoy the tranquil atmosphere, underscored by clean, comfortable amenities and a welcoming staff.
Dining at the hotel receives commendation, particularly for the tasty and varied breakfast buffet featuring local products. Although some desire more variety in the dinner menu, most guests are satisfied with its quality and value. Personalized attention by the head chef enhances the dining experience, though occasional service inconsistencies are noted.
The hotel boasts recently renovated rooms, characterized by modern design, cleanliness, and comfort. High-quality bedding and well-maintained bathrooms contribute to the rooms' warm and inviting ambiance. While minor dated elements persist, guests generally find the accommodations spacious and quiet, ensuring a restful stay.
Exceptional cleanliness is a hallmark throughout the property, from rooms to shared spaces, creating a hygienic and pleasant environment. The hotel's dedicated and friendly staff further elevate the guest experience, consistently lauded for their attentive service and welcoming demeanor.
The hotel offers additional amenities like a charming small pool, appreciated for its cleanliness and suitability for relaxation, and practical parking options, including secure garage spaces. Overall, Hôtel L'Ours De Mutzig is highly regarded for its location, ambiance, and attentive service, promising a comfortable and enjoyable visit for guests. Show more
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Categories
Accessible Hotel
This hotel is accessible to people with reduced mobility, with entry through the main entrance at ground level. It features an elevator for easy movement between floors and offers PMR parking.
Hotel with Outdoor Pool
This 3-star hotel provides a summer terrace and an outdoor swimming pool for relaxation. It offers a warm and family atmosphere in a traditional village setting.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Tennis Courts
3-Star Hotel
Room Types
Classic Double RoomThis room has a private bathroom and a TV. The property is completely non smoking.
Twin RoomThis twin room features a pool with a view. Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. The twin room provides soundproof walls, a tea and coffee maker, executive lounge access, a wardrobe, as well as a flat-screen TV. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
Hôtel L'Ours De Mutzig enjoys an enviable position in the heart of Mutzig, a picturesque village in Alsace. The location is praised for its accessibility, allowing visitors to explore nearby attractions, including the renowned Christmas markets and the vibrant cities of Strasbourg and Colmar. Guests appreciate the hotel's proximity to shops, activities, and local sights, making it a convenient choice for travelers seeking to immerse themselves in the regional culture. Despite its central placement, the hotel offers a tranquil environment, enhanced by charming village surroundings. The establishment itself is noted for its cleanliness, friendly staff, and comfortable amenities, including a restaurant that offers good value. With added perks like private and public parking options and proximity to neighboring towns like Obernai, Hôtel L'Ours De Mutzig is a favored stopover for those exploring the Alsace wine route or on route to further southern destinations.
Breakfast
Hôtel L'Ours De Mutzig offers a breakfast experience that many guests find commendable for its taste, variety, and presentation. The buffet is often described as generous and plentiful, featuring a wide range of options including cold cuts, cheeses, yogurts, and a selection of different cereals, jams, honey, breads, pastries, and eggs. The inclusion of local products like jams and yogurts adds a regional touch to the meal. Guests appreciate the combination of sweet and savory choices, with continental offerings complemented by scrambled eggs and bacon. The quality of ingredients is frequently praised, as is the level of care in preparation and service.
Despite a few comments suggesting that the breakfast could benefit from even more variety and occasional replenishing, the overall sentiment leans positively. The breakfast is deemed to be of excellent quality and provides great value for money, exceeding expectations regarding the extensive selection. The friendly staff ensures a warm atmosphere that enhances the dining experience. Considering the price point, many find it to be a very good option for travelers staying at the hotel.
Dinner
Hôtel L'Ours De Mutzig's dining experience receives a mix of praise and critique from its guests. Many appreciate the quality of the dishes offered, highlighting enjoyable and delicious meals that include options for a starter, main course, and dessert at a reasonable price. The head chef’s personal interaction with diners adds a personal touch to the dining experience. Guests also commend the staff for their friendliness, noting that both breakfast and dinner offerings generally enhance their stay.
However, several aspects need attention. The restaurant's menu is often described as limited and lacking variety, particularly for vegetarians, leading to some disappointment. Additionally, discrepancies between the online menu and the actual offerings have been noted. Occasional closures, especially unexpected ones, frustrate some guests who find themselves with limited dining options. While the service and ambiance of the restaurant receive mixed feedback, those who dine on the terrace report a more pleasant experience. Overall, although many guests find the dining satisfactory, reliably meeting expectations, others suggest that improvements in menu variety and service consistency could elevate the experience further.
Rooms
Hôtel L'Ours De Mutzig offers a cozy and welcoming experience, with an emphasis on comfort and modernity within its rooms. The hotel has undergone recent renovations, resulting in beautifully designed and tastefully refreshed accommodations. Guests consistently highlight the spaciousness, cleanliness, and quiet nature of the rooms, which are complemented by high-quality bedding and thoughtfully redesigned bathrooms featuring impressive showers. The ambiance is marked by a lovely and warm atmosphere enhanced by the beautifully maintained decor.
Despite some feedback on the dated aspects in parts of the hotel, the renovations have significantly uplifted the guest experience. The hotel's rooms are generally deemed excellent in comfort, with many guests appreciating the design and functionality brought by the recent refurbishments. The commendable cleanliness, comfort of beds, and efficient amenities contribute to a satisfying stay. While there are occasional mentions of noise and outdated elements, these are often overshadowed by the positive overall impressions of the newly refurbished rooms.
Beds
At Hôtel L'Ours De Mutzig, guests consistently praise the comfort and quality of the beds. The bedding is frequently highlighted as being of very good or even top-notch quality. Many reviews mention the super comfortable and clean rooms, with spacious and large beds that contribute to a restful night's sleep. Overall, the firmness and comfort of the mattresses tend to be appreciated, although a few guests found them either hard or too soft for their personal taste. Additionally, the hotel staff is noted for their welcoming and attentive service, complementing the comfortable accommodations. Guests also enjoy the beautiful setting and a great shower, enhancing the overall experience at the hotel.
Cleanliness
Hôtel L'Ours De Mutzig impresses its guests with its exceptional cleanliness, frequently highlighted across various reviews. The rooms are consistently described as very clean, with impeccable standards maintained by the diligent cleaning staff, earning them great praise. Notably, the cleanliness extends beyond the rooms, encompassing the restaurant and common areas, contributing to a pleasant and inviting environment. Guests appreciate not only the hygienic conditions but also the welcoming and well-kept décor.
The hotel offers recently renovated rooms that are equipped with comfortable, good bedding, ensuring guests enjoy restful nights. Reviewers also commend the clean bathrooms, noting their excellent upkeep. Despite some instances where dust wasn't cleaned or windows appeared dirty, overall satisfaction with cleanliness is high, with guests emphasizing the spotless condition of rooms and bathrooms.
A well-located establishment, Hôtel L'Ours De Mutzig boasts a calm atmosphere and friendly staff, enhancing the guest experience. Breakfast services, along with the welcoming reception, receive positive remarks, adding to the hotel's warm and friendly reputation. Offering a range of modern amenities such as easy pool access and an available garage, the hotel provides both comfort and convenience to its visitors.
In summary, Hôtel L'Ours De Mutzig is favorably characterized for its cleanliness and inviting ambiance, promising guests a pleasant stay where attention to detail and hospitality are prevalent.
Staff
Located in the scenic town of Mutzig, Hôtel L'Ours De Mutzig boasts a reputation for exceptional service delivered by its dedicated team. Guests frequently praise the hotel staff for their remarkable friendliness, kindness, and attentiveness throughout their stays. Whether providing a warm welcome at the reception or offering professional assistance, the team consistently ensures visitors feel both welcomed and cared for.
The reception staff is noted for their accommodating nature, extending a friendly and warm welcome around the clock. Guests appreciate the attentive service that spans from check-in to breakfast, with special mention of the staff's helpfulness and courteous demeanor.
Throughout various reviews, the hotel team is lauded for having a personable approach, characterized by genuine smiles and a readiness to assist. This attentive service contributes significantly to a pleasant experience, with guests feeling valued and catered to during their visits.
The positive atmosphere created by the staff enhances the overall environment of the hotel, making it an inviting and enjoyable place to stay. Guests have highlighted the exceptional kindness, availability, and professionalism of the staff as key factors contributing to their memorable experiences at Hôtel L'Ours De Mutzig.
Pool
The pool at Hôtel L'Ours De Mutzig receives numerous positive remarks for being a delightful feature, particularly appreciated after a day of activities or during hot weather. While guests consistently note its small size, this seems to enhance its charm rather than detract. The pool’s cleanliness and pleasant, cool water make it an inviting spot for relaxation. Many visitors describe it as lovely, nice, and great, underscoring its value as a refreshing retreat from the heat. Despite its modest dimensions, the pool behind the house is a well-regarded aspect of the hotel’s amenities.
Parking
Hôtel L'Ours De Mutzig offers a range of parking options that generally receive positive feedback from guests. Parking is available both at the hotel and in nearby public areas, with the added convenience of free private parking. Some guests mention small parking lots that can accommodate up to eight cars and note that although spaces are tight, they are sufficiently available. The hotel also provides sheltered parking options, which include secure garage spaces for motorcycles and convertibles. Additionally, there are charging stations nearby, which is convenient for electric vehicle owners. Despite occasional difficulties in finding a spot, particularly in the evening, the location offers a multitude of parking choices both on-site and in the surrounding village, providing a practical and accessible amenity for travelers.
Yes, Logis Hotel L'Ours de Mutzig has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Logis Hotel L'Ours de Mutzig.
Yes, Logis Hotel L'Ours de Mutzig welcomes dogs.
Yes, parking facilities are available at Logis Hotel L'Ours de Mutzig.
No, Logis Hotel L'Ours de Mutzig doesn't have a gym.