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Summary of reviewsLotte Arai Resort is nestled in a stunning natural setting at the base of Arai Mountain, ideal for both relaxation and adventure. It offers convenient ski-in and ski-out access to pristine slopes, making it a perfect retreat for winter sports enthusiasts and families seeking mountain getaways. The resort enhances its natural beauty with impressive facilities, including an onsen, gym, and multiple dining options, though it's somewhat isolated from nearby towns.
Guests are delighted with the breakfast buffet, which offers an appealing mix of Western and Japanese dishes in a clean, welcoming environment. Though some suggest more variety and note its higher pricing, the meal experience remains largely positive. The dinner menu, especially the buffet, is appreciated for its plentiful options, though the high cost and limited variety of adult meals could see improvement. Despite these minor drawbacks, the dining experience is elevated by attentive and helpful staff.
Rooms at the resort are spacious, clean, and comfortable, offering modern interiors and stunning mountain views. The luxury and comfort provided in these accommodations add to the tranquility of each stay, with the bedding particularly praised for providing a restful night's sleep. This level of excellence extends to the entire facility, consistently maintained with high standards of cleanliness, and the onsen is frequently highlighted as a delightful aspect of the resort.
The staff at Lotte Arai Resort contribute significantly to an inviting and warm atmosphere through their exceptional hospitality. They are praised for their kindness and responsiveness, which enhances the overall guest experience despite occasional language barriers. The spa offers a great onsen experience and pleasant spa treatments, further complementing the guests' satisfaction with their stay.
Families find the resort a vibrant and engaging destination with a variety of activities tailored for children, ensuring an enjoyable experience for all ages. Spacious grounds and family-friendly facilities make it popular among parents seeking memorable vacations.
The resort blends luxury and tranquility seamlessly. Immaculate cleanliness, luxurious interiors, and exceptional value amidst stunning scenery affirm Lotte Arai Resort as an ideal choice for those seeking both adventure and relaxation in a picturesque location. Show more
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Categories
Resort for Honeymoon
This all-season resort offers spacious rooms with breathtaking mountain views. With extensive facilities including onsen, an indoor pool, and various outdoor activities, it provides a blend of relaxation and adventure suitable for honeymooners.
Resort with Spa
This resort is popular for its spa facilities and overall guest experience. It is a well-regarded resort in the Myoko area, making it a strong choice for a spa-focused getaway.
Family Friendly Resort
This resort is a great choice for families, offering a variety of activities and amenities suitable for all ages. As a resort, it likely has multiple dining options, recreational facilities, and spacious accommodations ideal for families.
Resort with Parking
Lotte Arai Resort offers free parking for guests. The resort provides designated parking areas for guests staying in different buildings and for day visitors. They also offer a car hire and taxi service for convenient transportation.
Accessible Resort
Lotte Arai Resort offers increased accessibility with entire units being wheelchair accessible, including options located on the ground floor. Specific features include roll-in showers, lowered sinks, and accessibility by elevator.
5-Star Resort
This all-season resort offers modern, spacious rooms with breathtaking views of the surrounding peaks. It provides direct access to the slopes in winter and hiking and ziplining during warmer months. The resort includes a buffet restaurant, indoor swimming pool, and onsen facilities.
Resort with Indoor Pool
This resort offers an indoor pool available throughout the year, complemented by a 40 cm-deep toddler pool, hot tubs, and an indoor mineral hot spring. It is part of extensive facilities including a sauna and fitness center.
Luxury Resort
Romantic Resort
Resort with Swimming Pool
Indoor Pool Outdoor Pool
Business Resort
Resort with Gym
Resort with Outdoor Pool
Room Types
Superior Twin Room - Arai Building (2 beds)The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit has 2 beds.
Superior Double Room - Arai Building (1 bed)The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit offers 1 bed.
Superior Family Room - Arai Building (2 beds)The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This family room is air-conditioned and features a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit offers 2 beds.
Superior Triple Room with Mountain View - Arai Building (3 beds)The spacious triple room offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. The triple room provides a safe deposit box, an electric kettle, a carpeted floor, yukata and a flat-screen TV. The unit offers 3 beds.
Superior Family Triple Room - Arai Building (3 beds)The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room provides air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit offers 3 beds.
Deluxe Twin Room - Lodge Building (2 beds)Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious twin room features air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 2 beds.
Deluxe Family Room - Lodge Building (2 beds)Featuring free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a bidet. The spacious family room features air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 2 beds.
Deluxe Double Twin room - Lodge Building (2 beds)Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room provides a flat-screen TV, a minibar, a wardrobe and a safe deposit box. The unit offers 2 beds.
Deluxe Quadruple Room - Lodge Building (4 beds)Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a bidet. The spacious quadruple room offers air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 4 beds.
Superior Twin Room with Mountain View (2 beds)The spacious twin room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Connecting Superior Quadruple Room (4 beds)The spacious quadruple room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. The unit has 4 beds.
Character Twin Room with Mountain View - Arai Building (2 beds)The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room features air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit has 2 beds.
Character Triple Room with Mountain View - Arai Building (3 beds) The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit offers 3 beds.
Deluxe Twin Room - Nest Building (2 beds)Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious twin room features air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit has 2 beds.
Deluxe Twin Room with Mountain View - Lodge Building (2 beds)Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious twin room offers air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit offers 2 beds.
Deluxe Double Room - Club Building (1 bed)Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room offers air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit offers 1 bed.
Deluxe Family Room - Club Building (2 beds)Providing free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a bidet. The family room provides air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit offers 2 beds.
Deluxe Double Twin Room - Club Building (2 beds)Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The spacious twin/double room offers air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit has 2 beds.
Deluxe Suite R - Lodge Building (2 beds)Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned suite provides a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit offers 2 beds.
Deluxe Suite T - Lodge Building (2 beds)Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious suite provides air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit offers 2 beds.
Corner Suite - Lodge Building (2 beds)Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious suite provides air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit offers 2 beds.
Deluxe Suite - Lodge Building (2 beds)Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious suite provides air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit offers 2 beds.
Deluxe Suite F - Lodge Building (3 beds)Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious suite offers air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit offers 3 beds.
Premier Suite (Double) (1 bed) - Club Building Providing free toiletries and bathrobes, this studio includes a private bathroom with a bath, a shower and a bidet. The spacious studio provides air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit offers 1 bed.
Premier Suite (Twin) (2 beds) - Club Building Offering free toiletries and bathrobes, this studio includes a private bathroom with a bath, a shower and a bidet. The spacious studio offers air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit has 2 beds.
Grand Premier Suite (2 beds) - Club Building Providing free toiletries and bathrobes, this studio includes a private bathroom with a bath, a shower and a bidet. The spacious studio provides air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
8.3
Very Good
Location
Nestled in a stunning natural setting at the base of Arai Mountain, Lotte Arai Resort offers a tranquil escape with convenient access to pristine ski slopes. The resort's location is ideal for winter sports enthusiasts, as it sits directly at the foot of the station and offers snow-in and snow-out access to magnificent slopes suitable for families and novice skiers alike. With facilities such as an onsen, gym, and multiple restaurants, guests will find most of their needs met within the resort itself. The onsen's several indoor and outdoor baths provide a clean and relaxing experience, contributing to the resort's appeal. However, the isolation from nearby towns and the lack of off-site dining options or convenience stores may pose challenges for those without a car, creating a reliance on the resort's internal amenities. Despite this, the breathtaking scenery, high-quality facilities, and minimal crowds make for a pleasant and immersive experience. Whether indulging in winter sports or spending a summer day by the pool, visitors can enjoy a serene and convenient retreat in a remarkable location.
Breakfast
Lotte Arai Resort provides a delightful breakfast experience that leaves many guests pleased with its delicious offerings. The breakfast buffet stands out for its combination of Western and Japanese dishes, providing a well-rounded and plentiful selection. Guests appreciate the cleanliness and tidiness of the breakfast area, along with the convenience of a friendly shuttle service to the nearby town train station. Despite these positives, some suggest the need for more variety, expressing a desire for a change in the daily menu to enhance the experience. Additionally, a few reviews mention that the breakfast pricing is on the higher side. Finding the breakfast venue can be slightly challenging, but once there, guests enjoy the delicious morning meals that complement their overall satisfaction with the resort's activities.
Dinner
Lotte Arai Resort offers a range of dining experiences for guests, although the available options are somewhat limited and on the higher end in terms of price. The dinner buffet consistently receives high praise for its plentiful and beautifully presented selection, delivering a satisfying culinary experience that guests appreciate. However, the variety of options for adults could be expanded, especially considering the restaurant choices are currently quite limited. Guests can enjoy both Japanese and Western-style meals, with the latter offering an impressively diverse selection, though it comes at a premium cost. While the sushi omakase menu stands out as a remarkable dining experience, some areas, like the steak and Japanese restaurants, could benefit from improvements in quality and taste. Despite some criticisms about the cost relative to quality, meals at both breakfast and dinner are generally appreciated, and the quality of staff adds positively to the overall dining experience at the resort.
Rooms
Lotte Arai Resort offers an enchanting blend of comfort and style for an unforgettable stay. Guests revel in the spaciousness of the rooms, with many describing them as large enough for three people, providing stunning views of the mountain landscape. Whether seeking relaxation or delight in modern interiors, the rooms deliver both a spacious and beautiful environment, perfect for unwinding after a day of adventure. Cleanliness is consistently praised with rooms exuding a calming and relaxing atmosphere. The resort harmoniously combines luxury with contemporary comfort, ensuring all amenities are in top condition, making it a pleasant surprise for each visitor. While navigating the stylish buildings might feel like a labyrinth at times, stepping out of the room to the vast resort is a mesmerizing experience. While a rare few mention a peculiar smell, the predominant feeling is one of satisfaction with the generous space and pristine condition, contributing to an overall atmosphere of elegance and tranquility.
Beds
The beds at Lotte Arai Resort consistently receive praise for their comfort, providing guests with a restful experience, especially after a day on the slopes. Visitors appreciate the comfortable bedding and the spaciousness of the rooms, which is noted to be generous compared to typical Japanese hotel standards. While most guests find the beds perfect for relaxation, it's worth noting that a few experienced concerns with room humidity affecting their comfort. Overall, the emphasis on comfort makes the resort a favorable choice for rest and relaxation.
Cleanliness
Lotte Arai Resort is praised for its high standards of cleanliness, offering an atmosphere of luxury and comfort. The rooms and facilities are consistently noted for being immaculate, with guests appreciating the meticulous cleaning throughout the hotel. Visitors find the onsen and spa areas particularly impressive, both praised for their cleanliness and ambiance. The resort boasts beautiful, well-maintained amenities that enhance the overall guest experience. Ski-in/ski-out convenience adds to the hotel’s appeal, making it a practical yet luxurious choice for travelers. While the Korean restaurant was described as chaotic and some bathroom amenities could see improvements, the overall cleanliness, new facilities, and comprehensive services make Lotte Arai Resort a desirable destination where guests find little reason to wander off the hotel grounds.
Staff
Lotte Arai Resort boasts a team of highly commendable staff who significantly enhance the guest experience with their exceptional level of hospitality. The staff is often recognized for being very kind, helpful, and accommodating. They are consistently polite and responsive, creating an impressive atmosphere throughout the resort. While there are occasional comments about language barriers, especially in English communication, the staff compensates with their attentive service and willingness to assist. Guests appreciate the efficient management and the staff's ability to handle inquiries promptly. The positive demeanor and accommodating nature of the team contribute to a warm and welcoming environment, leaving a lasting impression on visitors.
Spa
Lotte Arai Resort offers a well-loved spa experience, highlighted by a great onsen that guests frequently describe as clean and delightful. The onsen, conveniently located within the hotel, adds to the appeal with its wonderful atmosphere. Guests also appreciate the overall cleanliness and comfort of the entire facility, extending from the individual rooms to the hallways and other areas. The resort’s spa treatments receive positive remarks, contributing to a soothing and relaxing visit. Its prime location near the ski lift further enhances the guest experience, offering an excellent blend of relaxation and convenience. Though there was a mention of the spa being closed at some point, the general sentiment remains positive regarding the spa facilities.
Family
Lotte Arai Resort emerges as an ideal destination for families seeking a vibrant getaway, offering a wide array of activities and amenities that cater specifically to children. The resort is a haven for families, with spacious grounds and buildings that invite all-day play and exploration for kids. Its family-friendly reputation is reinforced by the plethora of facilities designed for young ones, ensuring they have ample opportunities to engage in enjoyable activities. Regardless of the season, the resort promises an exceptional experience, whether during the lush green months or the snowy winter. Restaurants and meal options receive high praise, with particular delight expressed over the soft serve machine that is especially beloved by children. Overall, Lotte Arai Resort provides a seamless vacation experience for families, ensuring that both young and teenage kids are well-entertained, leaving parents with fond memories of an amazing family holiday.
Luxury
Nestled close to the ski slopes, Lotte Arai Resort offers an enchanting blend of luxury and tranquility, making it an ideal destination for visitors seeking both adventure and relaxation. Guests are consistently impressed by the immaculate cleanliness that permeates the resort, enhancing its opulent ambiance. The rooms exude a super nice luxury, complemented by interiors that instill a sense of calm, inviting relaxation after a day on the slopes. The exceptional Onsen facility, featuring robes for guests, stands out as a highlight of the stay, earning heartfelt accolades for its soothing atmosphere. Offering entertainment for children of various ages, the resort is both family-friendly and polished, boasting quiet surroundings that cater to those desiring solitude and elegance. Overall, the resort is highly praised for its beautiful surroundings, and the exceptional value it delivers matches the stunning scenery, confirming Lotte Arai Resort as a premier location for luxury ski experiences.
Yes, Lotte Arai Resort has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Lotte Arai Resort.
No, Lotte Arai Resort doesn't allow dogs.
Yes, parking facilities are available at Lotte Arai Resort.