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Summary of reviewsSislink Hotel in Nairobi’s central business district offers a convenient location close to amenities and public transportation, making it a great base for exploring the city. Despite its strategic positioning, the hotel does face challenges with noise and safety, particularly due to its busy street and industrial surroundings. However, frequent guests appreciate the hotel's central location and ease of access.
The hotel's rooms are highlighted for their cleanliness, spaciousness and comfort. Guests consistently praise the sizeable and spotless rooms, though they sometimes find them differing from online photos. Issues like lack of TVs, improperly closing windows and poorly designed bathrooms were noted, but these do not overshadow the positive aspects of room hygiene and space.
Cleanliness is a strong point for Sislink Hotel with many guests commending the daily upkeep of linens and towels as well as the general maintenance of the environment. The property is described as possibly the best clean budget option in Nairobi, ensuring a comfortable and tidy stay.
The hotel staff receive high marks for their friendliness and helpfulness, significantly enhancing guest experiences. While there were isolated complaints about service issues, such as overcharging for laundry and missing dustbins, the overall courteous and cooperative nature of the staff stands out.
The free wifi at the hotel, however, is unreliable according to guest reviews. While some experienced decent internet connection, others faced instability and slow speeds with occasional lack of access entirely. Expectations regarding the wifi should be managed accordingly.
Finally, the comfort and cleanliness of the beds are frequently praised, contributing to a restful stay. The staff’s welcoming attitude further complements the overall positive impressions, despite minor concerns about cleanliness. In summary, Sislink Hotel provides a well-located, clean and affordable option with commendable staff, perfect for travelers seeking a central base in Nairobi. Show more
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Categories
Hotel with Free Wi-Fi
Small Hotel
3-Star Hotel
Room Types
Guest Reviews
Location
Sislink Hotel's location has garnered mixed reviews from guests. Positioned in the central business district (CBD) of Nairobi, the hotel boasts a convenient location, being close to everything you might need in the city. Many visitors have appreciated its proximity to the city center, public transportation hubs and various amenities, making it an excellent base for exploring Nairobi.
However, this central positioning comes with a few drawbacks. The hotel is situated on a busy street, contributing to a noisy environment both day and night. Some guests mentioned that the area around the hotel is industrial and not particularly pleasant with loud printing shops in the same building and no available parking. Safety concerns were also noted, especially when accessing the hotel at night.
Despite these issues, guests who stayed multiple times appreciated the ease of access from town and the overall convenience of the location. It appears the hotel serves well for those prioritizing being in the heart of the action and accessing nearby amenities easily.
Rooms
Sislink Hotel offers rooms that are predominantly clean, spacious and comfortable, making them a good choice for travelers seeking a well-located and affordable stay. Many guests noted the rooms were large with some describing them as big and spotless. The beds were clean and the overall cleanliness of the rooms received consistent praise. While the rooms were not always as pictured online, a vast majority found them nice and appealing.
However, guests did mention some drawbacks. Some rooms lacked a TV and issues with the windows not closing properly were noted. The room design, particularly the placement of bathrooms without proper doors or walls, was also a point of concern for some. Despite these issues, the spaciousness and cleanliness of the rooms were recurring positive points in the reviews. The location of the hotel was deemed good, adding to its list of benefits.
Beds
The beds at Sislink Hotel are consistently described as comfortable with multiple guests highlighting the quality and comfort of the beds. Cleanliness of the beddings is frequently noted, reinforcing a sense of hygiene. Positive remarks include descriptions of the beddings as clean and excellent. While the majority of reviews praise the beds, a minor concern about overall cleanliness was mentioned. Generally, guests also appreciated the friendly and helpful staff.
Cleanliness
Sislink Hotel is consistently praised for its cleanliness. Guests frequently highlight the clean rooms, well-maintained linens and towels changed daily and overall tidy environment. The excellent beddings and the general upkeep of the property contribute to a comfortable stay. Described as possibly the best clean budget option in Nairobi, the hotel ensures that the rooms are very clean, contributing significantly to guest satisfaction.
Staff
Sislink Hotel is notable for its commendable customer care with guests frequently commenting on the politeness, friendliness and overall helpfulness of the staff. Many reviewers found the team to be very accommodating and courteous, making their stays more comfortable and enjoyable. Reviewers also appreciated the staff's willingness to assist, describing them as very cooperative and kind.
However, a few visitors did note issues such as being overcharged for laundry services and occasional missing amenities like dustbins in the rooms. Despite these minor inconveniences, the hotel staff's positive and welcoming attitude significantly contributed to a pleasant experience according to the majority of the reviews.
Wi-Fi
Sislink Hotel's wifi has received mixed opinions from guests. While some note that the internet was decent and running smoothly at times, others experienced instability and slow connections. Some reviews even mentioned periods with no wifi access or issues such as lack of a wifi password. It’s advisable for potential visitors to manage expectations regarding the wifi, given these varying reports. The mention of clean rooms provides a positive aspect of the overall stay experience.
No, Sislink Hotel doesn't have any pool.
No, a spa isn't available at Sislink Hotel.
No, Sislink Hotel doesn't allow dogs.
No, parking facilities aren't available at Sislink Hotel.