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Summary of reviewsMercy-Phillips Apartments, located in the Eagle Tower Building in Nairobi City Centre, emerge as a highly praised choice for travelers seeking both convenience and comfort. The apartments boast a prime location, offering easy access to the Central Business District and numerous amenities, making it an ideal base for city exploration. Guests frequently commend the property for providing excellent value for money due to its strategic positioning and well-equipped accommodations.
The rooms receive consistent praise for being clean, modern, and spacious, providing essential amenities like cooking facilities and modern utilities such as wifi and a refrigerator. Despite some rooms being relatively small, they are noted for their comfort and quiet atmosphere, further enhanced by robust security measures. The cleanliness and orderliness of the apartments contribute to a welcoming environment that feels like a home away from home.
The staff at Mercy-Phillips Apartments are a standout feature, with team members like Purity and Daniel receiving special mention for their friendliness, professionalism, and eagerness to assist. This high standard of hospitality extends to the entire staff, including the security team, creating a supportive atmosphere for guests.
Comfortable beds, complete with mosquito nets, ensure restful nights, although some concerns have been raised about certain beds which indicate potential areas for improvement. Overall, the apartments maintain a commitment to guest comfort, which significantly contributes to a positive stay experience.
In summary, Mercy-Phillips Apartments offer an appealing blend of location, comfort, and exceptional service, earning high marks from guests who appreciate the cleanliness, hospitality, and competitive pricing. The strong inclination of guests to return highlights the apartments as a reliable and recommended option for accommodation in Nairobi City Centre. Show more
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Apartment with Free Wi-Fi
Cheap Apartment
Room Types
ApartmentThis spacious apartment is comprised of 1 living room, 10 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a flat-screen TV with streaming services, a washing machine, a private entrance, Smartphone as well as garden views. The unit offers 10 beds.
ApartmentThis spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a flat-screen TV with streaming services, a washing machine, a private entrance, Smartphone as well as garden views. The unit offers 1 bed.
ApartmentThis spacious apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a flat-screen TV with streaming services, a washing machine, a private entrance, Smartphone as well as garden views. The unit offers 1 bed.
Studio ApartmentThis spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features a washing machine, a private entrance, Smartphone, a flat-screen TV with streaming services, as well as garden views. The unit has 1 bed.
Guest Reviews
9.0
Excellent
Location
Mercy-Phillips Apartments, set in the Eagle Tower Building in Nairobi City Centre, boasts a prime location that has caught the attention of guests seeking convenience and accessibility. Strategically situated near the bustling city core, visitors find themselves just a short walk away from the Central Business District, making it an ideal base for exploring Nairobi. The central position offers easy access to various amenities, ensuring that everything, from dining to entertainment, is within reach.
Guests frequently highlight the property's value for money, noting its advantageous proximity to downtown and main roads which adds to the allure for those looking to immerse themselves in city life. The apartments are well-equipped, and the customer service receives high marks, with staff described as friendly and helpful. Despite some concerns about noise and the area's safety, the building itself is secure, offering a quiet retreat amidst the urban buzz.
Overall, Mercy-Phillips Apartments emerge as a practical choice for travelers keen on experiencing Nairobi with ease, thanks to its excellent location and accommodating environment.
Rooms
The Mercy-Phillips Apartments in Nairobi's Eagle Tower Building offers a pleasant stay with consistently positive feedback from guests regarding its rooms. Visitors praise the apartments for their cleanliness and tidiness, highlighting that the rooms are well-maintained and everything is in place. The accommodations are described as spacious and modern, with quality furnishings and equipment that cater to all essential needs, including cooking facilities. Guests appreciate the quiet and peaceful atmosphere, often noting that the rooms offer a surprising level of comfort. Despite some rooms being small, they are still considered comfortable and well-equipped, ensuring a satisfactory experience. The secure setting of the building adds an extra layer of reassurance for travelers valuing safety during their stay. Overall, the apartments exceed expectations, pairing good condition and comfort with a reasonable price.
Beds
Mercy-Phillips Apartments at Eagle Tower Building in Nairobi City Centre delivers a comfortable and cozy experience for guests, particularly when it comes to their beds. Visitors frequently praise the beds' comfort, with many noting that they had restful nights and slept very well. The presence of mosquito nets adds an extra layer of convenience for guests. While the rooms themselves maintain a level of cleanliness, there are occasional mentions of dissatisfaction with certain beds, indicating potential room for improvement. Overall, the apartments seem to prioritize guest comfort through their beds, contributing to a pleasant stay in a bustling city center location.
Cleanliness
Mercy-Phillips Apartments at Eagle Tower Building in Nairobi City Centre consistently receives high praise from guests for its exceptional cleanliness. The apartments offer a clean and spacious environment, creating a comfortable and welcoming atmosphere that guests enjoy. Visitors repeatedly note that the rooms and apartments are very clean, maintaining a tidy and organized space that feels like a home away from home. The kitchen, often highlighted for being well-equipped, adds to the convenience, providing all necessary amenities for a comfortable stay.
The apartments also come with modern facilities such as wifi and a refrigerator, which enhance the guest experience by offering practical utility in a clean setting. Guests appreciate the quiet atmosphere alongside the cleanliness, making it a peaceful retreat in the vibrant city center. Furthermore, the friendly and attentive staff, especially commendations for a team member named Daniel, contribute to the overall positive experience, ensuring that both the cleanliness and hospitality meet high standards.
Staff
Mercy-Phillips Apartments in the Eagle Tower Building of Nairobi City Centre receives high praise for its exceptional staff. Guests consistently commend the staff for being friendly, eager to help, and professional. Standout team members include Purity, described as an angel, kind, and exceptional, and Daniel, noted for his brilliant hosting skills, warmth, and helpfulness. Both Purity and Daniel exemplify the high standard of hospitality at the apartments, leaving a lasting impression on guests. The security team also contributes to the welcoming atmosphere with their responsible approach. The sense of helpfulness and availability among the staff is frequently highlighted, ensuring that guests feel supported throughout their stay. With a focus on kindness, professionalism, and approachability, Mercy-Phillips Apartments offers a welcoming and accommodating environment in the bustling heart of Nairobi.
4 Star
Located at the Eagle Tower Building in Nairobi City Centre, Mercy-Phillips Apartments has garnered positive reviews for delivering a remarkable experience at a competitive price. Travelers frequently highlight the exceptional service, with team members like Winnie being praised for their incredible hospitality and accommodating nature. Guests appreciate the clean, safe, and hospitable environment, making it a desirable choice for those seeking value for money accommodations in the heart of Nairobi.
The efficiency and responsiveness of the staff, particularly Purity, enhance the overall guest experience, allowing for seamless interactions and ensuring that everything runs smoothly. Situated conveniently in the city center, the apartments offer easy mobility, further adding to their appeal. The descriptors used to characterize the stay, such as superb, very good, and pleasant, underscore the high-quality service and amenities guests receive. With a strong inclination to revisit, guests deem Mercy-Phillips a reliable option for accommodations that exceed expectations.
No, Mercy-Phillips Apartments Located at Eagle Tower Building Nairobi City Centre doesn't have any pool.
No, a spa isn't available at Mercy-Phillips Apartments Located at Eagle Tower Building Nairobi City Centre.
No, Mercy-Phillips Apartments Located at Eagle Tower Building Nairobi City Centre doesn't allow dogs.
No, parking facilities aren't available at Mercy-Phillips Apartments Located at Eagle Tower Building Nairobi City Centre.
No, Mercy-Phillips Apartments Located at Eagle Tower Building Nairobi City Centre doesn't have a gym.